Housing and community development resources
and programs in the City of Philadelphia
2022
Housing Resource GuideHousing Resource Guide
DHCD
To our readers:
Programs and eligibility requirements are subject to change without
noce. If you have any addions or changes to the lisngs in this
guide, please contact the DHCD Communicaons Department at
215-686-9723 or e-mail [email protected]. This document is
available on DHCD’s website at www.phila.gov/dhcd.
City of Philadelphia Housing Agencies................................1
Suburban Pennsylvania Housing Agencies..........................3
Emergency Assistance.........................................................4
Emergency Shelter Housing................................................6
COVID Resources...............................................................10
Fair Housing.......................................................................11
Foreclosure Prevenon/Mortgage Assistance..................13
Greenworks.......................................................................15
Homeownership Programs...............................................17
Home Repairs....................................................................25
Housing Counseling...........................................................30
Landlord/Tenant Problems................................................31
Lead Poisoning..................................................................33
Legal Assistance................................................................34
Property Tax Relief.............................................................35
Rental Assistance...............................................................38
Rental Housing..................................................................40
Returning Cizens.............................................................43
Senior Cizen Programs....................................................44
Special-Needs Housing......................................................49
Ulies Assistance............................................................53
Vacant Properes/
Vacant Lots.......................................................................57
Veterans............................................................................59
Housing Q & A..................................................................61
Agency Directory...............................................................66
Housing Counseling Agencies...........................................75
Neighborhood Advisory Commiees................................79
(Formerly Referred to as “Ex-Oenders”)
TABLE OF CONTENTS
1
City of Philadelphia
Housing Agencies
Administration/Policy Making
Division of Housing and Community
Development (DHCD)
DHCD is the City of Philadelphia’s housing policy and
primary contracting agency. It is responsible for the
administraon of housing and community development
programs that benefit low- and moderate-income
residents. DHCD supports a range of acvies through
contracts with nonprot organizaons and other agencies,
including the construcon and rehabilitaon of aordable
rental and homeownership units. It funds a range of
housing preservation programs, housing counseling
services, opportunies for neighborhood planning and
cizen parcipaon, and vacant land management and
greening programs. Implementaon is carried out through
contracts administered and monitored by DHCD.
DHCD administers the City’s housing budget, which is
funded from a variety of public sources, including the
U.S. Department of Housing and Urban Development and
the Commonwealth of Pennsylvania.
Community Development Block Grant (CDBG)
The CDBG is the primary source of revenue from the
U. S. Department of Housing and Urban Development used
to fund and support housing and community development
acvies. Each scal year DHCD prepares the Consolidated
Plan, which delineates how the grant will be used.
1234 Market St., 17th Floor, Philadelphia, PA 19107
215-686-9749
TTY for deaf and hard of hearing: 215-686-9803
www.phila.gov/dhcd
2
Housing Preservation & Production
PHDC
PHDC administers the Citys housing preservation
programs, including Basic Systems Repair, Weatherizaon
Assistance, Adapve Modicaons, and homeownership
rehabilitaon. The programs support long-term aordable
homeownership and prevent homelessness.
PHDC also provides nancing to produce aordable rental
and homeownership housing. Its responsibilies include
project evaluaon for feasibility, project underwring, and
loan closing and construcon oversight.
1234 Market St., 17th Floor, Philadelphia, PA 19107
215-448-3000 (Main Number)
215-448-2160 (Home Repair Program)
www.phdcphila.org
Public Housing
Philadelphia Housing Authority (PHA)
An independent agency, PHA owns and operates more
than 14,000 aordable rental units and serves more than
80,000 Philadelphians. As the nation’s fourth-largest
public housing authority, PHA builds and manages public
housing residences, oversees the Housing Choice Voucher
Program (formerly Secon 8) and oers homeownership
opportunies.
2013 Ridge Ave., Philadelphia, PA 19121
215-684-4000 (Follow prompts)
www.pha.phila.gov
CITY HOUSING AGENCIES
3
Suburban Pennsylvania
Housing Agencies
Bucks County Department of Housing &
Community Development
Neshaminy Manor Center
1260 Almshouse Rd., Doylestown, PA 18901
215-345-3840
buckscounty.org
Chester County Office of Community
Development
601 Wesown Rd., Suite 365
West Chester, PA 19380-0991
610-344-6900
www.chesco.org/ccdcd
Delaware County Office of Housing &
Community Development
600 N. Jackson St., Suite 101, Media, PA 19063
610-891-5425
www.delcopa.gov/hcd/
Montgomery County Housing &
Community Development
Human Services Center
1430 DeKalb St., 5th Floor
Norristown, PA 19401-0311
610-278-3540
Call Center: 877-646-6306
www.montcopa.org
4
Emergency Assistance
Disaster Assistance
American Red Cross
Provides emergency assistance to vicms of re and other
disasters. Services include short-term emergency housing
(very limited), clothing, food and medical.
American Red Cross
215-299-4000
www.redcross.org
Direct Emergency Financial Assistance
(DEFA)
The Direct Emergency Financial Assistance (DEFA) Program
is administered through the Public Health Management
Corporaon (PHMC). DEFA is an emergency nancial
resource for people living with HIV/AIDS faced with an
emergency that demands immediate aenon. The fund
helps with imminent homelessness, access to medicaons,
and other resources.
PHMC – DEFA Department
267-822-8363 or 215-985-2500 (main number)
www.phmc.org (Search: DEFA)
Red Cross House
Red Cross House is a transional housing facility and
service center for families displaced by disaster in the
Greater Philadelphia region. Residents stay an average of
21 days. In these three weeks, families receive the support
they need to return to normal and independent living.
Red Cross House
4000 Powelton Ave.
Phila, PA 19104
215-405-8800
5
Salvation Army
Services include assistance with shelter and emergency
food. Services are based on the availability of funds.
Salvaon Army
701 N. Broad St.
Philadelphia, PA 19123
215-787-2800
www.salvaonarmypendel.org
Walk-Ins Accepted Mon - Thu
(Opens at 8 a.m., accepts rst 15 persons.)
Youth Emergency Service
Youth Emergency Service (YES) oers immediate housing
and respite to youth facing housing insecurity or are
unable to safely live with family. YES provides a safe,
supporve environment, on-site medical care, educaon
support, youth centered acvies, links to resources and
support to connue in school or get reconnected.
1526 Fairmount Ave., Philadelphia, PA 19130
215-787-0633
www.ysiphilly.org
Intake Hours: 24 Hours
Information
United Way of Greater Philadelphia and
Southern New Jersey
A web-based, online directory and Geographic Informaon
System of service providers who oer health, family, educaon,
employment, food and shelter services.
United Way of Southeastern Pennsylvania
211
www.pa211.org
EMERGENCY ASSISTANCE
6
Emergency Shelter
Housing
The following organizaons represent the Citys homeless
shelter/outreach facilies.
Domestic Violence Survivors
Women Against Abuse (24 hours)
The 24-hour emergency shelter provides free services to
anyone experiencing or survivors of domesc violence.
Hotline: 1-866-723-3014 (24 hours)
www.womenagainstabuse.org
All Persons
Bethesda Project
Bethesda Project, is a nonprofit organization that
provides shelter, housing, and support services to adults
experiencing chronic homelessness in Philadelphia,
operates eight dierent permanent housing locaons
throughout the city. Five of their locaons are intended for
men and women with mental illnesses or other disabilies,
and they permanently house up to 135 individuals. These
residents have access to varying levels of support services
based on their needs.
1630 South Street Philadelphia, PA 19146
215-985-1600
www.bethesdaproject.org
City of Philadelphia
Office of Homeless Services
Provides homeless prevention assistance to individuals
and families displaced due to:
- Department of Licenses and Inspections'
determination that housing is unfit for human
habitation, imminently dangerous or collapsed due
7
to serious structural defects
- Health Departments declaration that property has
lead or other chemical contamination
- Home severely damaged or destroyed by fire or
other disaster (must have referral from American
Red Cross)
- Domestic violence
- Threat of eviction (must have a court eviction notice
or notice to vacate)
- Blight removal
No appointment necessary.
Oce of Homeless Services
Emergency Assistance and Response Unit (EARU)
1430 Cherry St.
Phila., PA 19102
215-686-7175
Mon - Thu from 9 a.m. - 3 p.m.
www.philadelphiaoceoomelessservices.org
Emergency Shelter Allowance Program
(ESA)
The Department of Human Services oers an Emergency
Shelter Allowance, ESA, to help a homeless or near
homeless family/individual to:
Stop evicon from their home/apartment or
foreclosure of their house
Find a long-term place to live
Find a short-term place to stay
The purpose of an ESA is to stop a housing crisis
rather than slow down the process.
The ESA payment amount, up to $400, depends on the
individual's needs, situaon, and emergency.
Philadelphia County Assistance Oce
Headquarters
801 Market Street
Phila., PA 19107
215-560-7226
Oce Hours: 8 a.m. to 5 p.m.
EMERGENCY SHELTER HOUSING
8
Families
Apple Tree Family Center
1430 Cherry St., Philadelphia, PA 19102
215-686-7150, 7152, 7153
Intake Hours: Mon - Fri from 7 a.m. - 5 p.m.
Red Shield Family Residence
715 N. Broad St., Philadelphia, PA 19123
215-787-2887
Intake Hours: 24 hours
www.salvaonarmypendel.org
Single Females
Apple Tree Family Center
1430 Cherry St., Philadelphia, PA 19102
215-686-7150, 7152, 7153
Intake Hours: Mon - Fri from 7 a.m. - 5 p.m.
Gaudenzia House of Passage/Kirkbride
Center
111 N 48th St, Philadelphia, PA 19139
267-713-7778
Intake Hours: Aer 5 p.m., Weekends & Holidays
www.gaudenzia.org
Single Males
The Roosevelt Darby Center
802 N. Broad St., Philadelphia, PA 19130
215-685-3700
Intake Hours: Mon - Fri from 7 a.m. - 5 p.m.
Station House
2601 N. Broad St., Philadelphia, PA 19132
215-225-9230
Intake Hours: Aer 3 p.m., Weekends & Holidays
EMERGENCY SHELTER HOUSING
9
Single Youths (Ages 18-21)
Covenant House Crisis Center
31 E. Armat St., Philadelphia, PA 19144
215-951-5411 or 888-829-1249
Intake Hours: 24 Hours
www.covenanthousepa.org
Youths (Ages 12-17)
Youth Emergency Service
Youth Emergency Service (YES) oers immediate housing
and respite to youth facing housing insecurity or are
unable to safely live with family. YES provides a safe,
supporve environment, on-site medical care, educaon
support, youth centered acvies, links to resources and
support to connue in school or get reconnected.
1526 Fairmount Ave., Philadelphia, PA 19130
215-787-0633
Intake Hours: 24 Hours
www.ysiphilly.org
EMERGENCY SHELTER HOUSING
10
COVID Resources
PHLRentAssist program
Through the PHLRentAssist program, the City of Philadelphia oers
emergency rental assistance to help tenants and landlords who
have been impacted by COVID-19.
Call 311 or 215-686-8686
www.phlrentassist.org
PHLRentAssist c/o PHDC, 1234 Market Street 16th Floor,
Philadelphia PA 19107.
Eviction Diversion program
The program is for landlords with tenants who have had diculty
paying rent due to a COVID-19 related hardship. Benets of
diversion and mediaon include helping tenants avoid evicon,
while also helping landlords avoid vacancies and unit turnover
costs.
www.evicon-diversion.phila.gov/#/
Philly Tenant
Get help with evicon, living in, moving in, and moving out.
They provide free legal advice & representaon for low-income
tenants.
Live housing counselor - 11 a.m. - 7 p.m. and Weekend call backs
for emergencies.
www.phillytenant.org
267-443-2500 for Tenant Legal Aid Referral Line
COVID-19 Recovery Office
The COVID-19 Recovery Oce works to ensure that Philadelphia
recovers from the pandemic in a way that:
Protects public health and safety.
Addresses the most pressing community hardships caused
by the pandemic.
Puts Philadelphians back to work.
Helps businesses in hard-hit communies reopen and thrive.
Their aim is a more equitable and prosperous Philadelphia
post-recovery.
1401 John F. Kennedy Blvd. Suite 1430
Philadelphia, PA 19102
recov[email protected] or call 311
www.phila.gov/departments/covid-19-recovery-oce/
11
Fair Housing
It is the policy of the City of Philadelphia to provide services
without regard to race, color, religion, sex, sexual orientaon,
having AIDS or being perceived to have AIDS, naonal origin,
ancestry, physical handicap, or age.
Housing Discrimination
Fair Housing Commission
City of Philadelphia
Addresses unfair rental pracces. A tenant may le a complaint
with the Philadelphia Fair Housing Commission if rent is current
and the tenant is being threatened with illegal evicon, if a
landlord is raising rent while housing code violaons exist, if
another term of a lease is being violated, or if a landlord is
retaliang against a tenant for reporng housing code violaons
to the Department of Licenses and Inspecons (L&I).
601 Walnut St., Suite 300 South, Philadelphia, PA 19106
215-686-4670
www.phila.gov/fairhousing
Fair Housing Rights Center In Southeastern
Pennsylvania
FHRC works cooperavely and collecvely with other fair housing
agencies to provide services to the public for the prevenon and
eliminaon of housing discriminaon throughout the Greater
Philadelphia region.
Fair Housing Rights Center In Southeastern Pennsylvania
444 N. 3rd Street, Suite 110, Philadelphia, PA 19123
215-625-0700
1-866-576-1968
www.fairhousingrights.org
Housing Equality Center of Pennsylvania
The Housing Equality Center oers a variety of programs and
services to the general public to ensure that consumers have
access to housing and understand their rights under fair housing
laws. Addional programs and services are available to ensure
that housing professionals understand and comply with fair
housing laws.
Housing Equality Center of Pennsylvania
P.O. Box 558, Fort Washington, PA 19034
267-419-8918
866-540-FAIR
www.equalhousing.org
12
Public Interest Law Center
The Public Interest Law Center uses legal strategies to advance
the civil, social, and economic rights of communies in the
Philadelphia region facing discriminaon, inequality, and poverty.
It uses ligaon, community educaon, advocacy, and organizing
to secure access to fundamental resources and services.
Public Interest Law Center
Two Penn Center, 1500 JFK Blvd., Suite 802,
Philadelphia, PA 19102
215-627-7100
www.pubintlaw.org
Tenant Union Representative Network
(TURN)
The Fair Housing Act, together with state and local housing laws,
provides protecon against discriminaon based on race, color,
gender (including sexual harassment), age, naonal origin, religion,
familial status, ancestry, physical disability, mental disability, source
of income, sexual orientaon and/or marital status. TURN will
invesgate discriminaon in rental housing. Workshops to discuss
legal issues are held every weekday at 12:30 p.m.
100 S. Broad St., Suite 800, Philadelphia, PA 19110
215-940-3900
www.rturn.net
U. S. Department of Housing and Urban
Development (HUD)
Housing discriminaon based on race, color, naonal origin,
religion, sex, family status, or disability is illegal by federal law.
Homebuyers or apartment renters who believe their rights
have been violated can le a fair housing complaint.
There are several ways to le a complaint:
- through an online form
- by calling toll-free 800-669-9777
- by mailing a complaint form to the address below
Wanamaker Building
100 Penn Square East, 11th Floor,
Philadelphia, PA 19107
215-656-0500
TDD for deaf and hard of hearing: 215-656-3450
HUD Discriminaon Hotline 888-799-2085
www.hud.gov (Search for Housing Discriminaon)
www.espanol.hud.gov
FAIR HOUSING
13
Foreclosure Prevention/
Mortgage Assistance
Foreclosure Prevention Program
City of Philadelphia
Mortgage Foreclosure Prevention
Program
SaveYourHomePhilly Hotline
215-334-HOME (4663)
Philadelphia’s Residential Mortgage & Tax Foreclosure
Prevention Program gives homeowners a way to
negotiate with their mortgage lenders, with the support
of housing counselors, volunteer attorneys, and the
oversight of the court system. The Program is available
to Philadelphia homeowners whose properties are in
the process of mortgage foreclosure. The property
must be occupied and serve as the primary residence
of the homeowner. The Program provides free housing
counseling and free legal advice and offers a forum
where lenders can engage in good faith negotiations
with homeowners to develop a plan for saving the home
from foreclosure.
All homeowners behind on their mortgage or facing
foreclosure are urged to contact the SaveYourHomePhilly
Hotline at 215-334-HOME (4663).
Division of Housing and Community Development
215-334-HOME (4663)
TTY for deaf and hard of hearing: 215-686-9803
www.phila.gov/dhcd (Search for SaveYourHomePhilly)
Mortgage Assistance
Homeowners’ Emergency Mortgage
Assistance Program (HEMAP)
This program helps homeowners who, through no fault
of their own, have fallen behind on their mortgage
payments and are in danger of foreclosure. HEMAP
14
brings qualifying homeowners current on their mortgage
and may help with monthly home loan payments while
families get back on their feet following a major loss of
income. Homeowners apply through housing counseling
agencies after they have received an Act 91 notice from
their mortgage company. The program is funded by state
appropriations and repayment of existing loans. Funds
are a loan and must be repaid. Note that FHA Title II
mortgages are not eligible under this program.
Pennsylvania Housing Finance Agency (PHFA)
800-342-2397 or 717-780-3940
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for HEMAP)
FORECLOSURE PREVENTION/MORTGAGE ASSISTANCE
15
Greenworks
TreePhilly
TreePhilly was launched in response to the Office of
Sustainabilitys Greenworks Plan. TreePhilly strives to
reach 30% tree canopy coverage in every Philadelphia
neighborhood. They help residents connect with the
resources they need to plant and care for the Philadelphia
urban forest. Learn how you can make your neighborhood
greener with TreePhilly.
YARD TREES: Have a yard? Get a free yard tree! TreePhilly
gives out over 1,000 free trees with the help of our
community partners each spring and fall.
STREET TREES: Planted in sidewalks and other public
rights-of-way, street trees beaufy neighborhoods and
bring communies together.
Philadelphia Parks & Recreaon One Parkway Building,
1515 Arch Street, 10th Floor, Phila, PA 19102
215-683-0217
215-683-0205
hps://treephilly.org
Philadelphia Energy Authority Solarize
Philly
Solarize Philly is a citywide group buying program to help
all Philadelphians go solar at home. The program was
launched back in 2017 to make the process of installing
solar as easy and aordable as possible, while supporng
job training at the and improving access to clean energy
for all.
Households interested in installing solar can visit www.
solarizephilly.org to learn more.
1400 JFK Blvd. Room 566 Philadelphia, PA 19107 Oce:
215-686-4483 Email: info@philaenergy.org
hps://philaenergy.org/programs-iniaves/solarize-
philly/
16
Rain Check Program
Rain Check helps you save money on home projects that
protect Philadelphia’s waterways.
Are you interested in replacing an empty front yard with
a garden? Need to x a cracked rear pao? Trying to save
water to use on your parched poed plants? Rain Check
can provide funding for these home improvement projects
and more.
100 N. 20th Street 5th Floor, Philadelphia, PA 19103
(215) 988-8767
www.pwdraincheck.org
Get a Free recycling bin
Residenal households can pick up a recycling bin at one
of the City’s six sanitaon convenience centers. Only one
bin will be provided per visit. Each residenal address
can receive two bins per year. Please call before vising
to ensure availability of bins.
Riverwards - 215-685-1358
West Philadelphia - 215-685-2600
North Philadelphia - 215-685-3955
Southwest Philadelphia - 215-685-4290
Northwest Philadelphia - 215-685-2502
Northeast Philadelphia - 215-685-8072
GREENWORKS
17
Homeownership
Programs
Grants to Individuals
Philly First Home Program
PHDCs Philly First Home Program provides up to
$10,000 (or 6% of the home’s purchase price, whichever
is lower) to help first-time homebuyers cover down
payment and/or loan closing costs. Homebuyers must
be income-eligible and complete pre-purchasing
counseling through a City-funded housing counseling
agency before signing an Agreement of Sale.
Please call to see if applicaons are being taken at this
me.
PHDC
215-686-9749
TTY for deaf and hard of hearing: 215-686-9803
www.phdcphila.org/philly-rst-home
First Front Door (FFD)
The First Front Door (FFD) homebuyer program of
FHLBank Pisburgh (Bank) is a way for potenal rst-me
homebuyers to become homeowners.
The Bank will match the qualied homebuyers contribuon
3-to-1. For every $1 of contribution the homebuyer
makes, the Bank will provide $3 in grant assistance, up to
a maximum of $5,000.
Housing counseling and informaon on this program is
available through approved counseling agencies, such as
PHFA.
First Front Door Program funding is closed for 2019. The
program will reopen in 2020.
First Front Door
www.rsrontdoor.com
PHFA
717-780-3907
* The denion of a rst-me homebuyer varies by program. In some cases, a rst-me homebuyer
may have previously owned a home. Contact a housing counseling agency for more informaon.
18
Grants to Employers
Employer Assisted Housing Program
(EAH)
Parcipang employers oer a monetary home purchase
benet to their sta and partner with PHFA to stretch their
employees’ home-buying dollars. Although the employers’
benefits do not have to be contingent upon a PHFA
mortgage, if the employee is approved for a PHFA mortgage
through a parcipang lender, the borrower will receive
addional nancial advantages at no cost to the employer.
Pennsylvania Housing Finance Agency (PHFA)
800-822-1174 or 717-780-3800
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org/hop/employers
Financial Empowerment Centers
Free nancial counseling, including for residents facing
evicon, seeking housing, or planning for homeownership.
855-346-7445
www.phila.gov/fe
HomeBuyNow
Helps Philadelphia employers start their own housing
benefits program for employees who are buying or
renovang a house in Philadelphia. Employers parcipate
in two ways:
1. A one-me contribuon to an employee (minimum of
$500) is matched dollar-for-dollar by the City (up to
$4,000) and can be used for home-buying costs, such
as down payment and closing costs
2. Home-buying educaon
Urban Aairs Coalion (UAC)
215-851-1738
www.uac.org/philadelphiahomebuynow
Homes for Sale
Division of Housing and Community
Development (DHCD)
DHCD maintains a list of City-funded, affordable rental
housing developments with appropriate links on its website.
Division of Housing and Community Development
www.phila.gov/dhcd
HOMEOWNERSHIP PROGRAMS
19
Sheriff Sales
Tax-delinquent and foreclosed properties are sold to
the highest bidder at public aucon. Before each sale
properes are listed on the Sheris website and are
adversed in the Philadelphia Daily News, the Philadelphia
Inquirer, the Philadelphia Tribune, and neighborhood
newspapers.
Property condions vary widely but most are in poor
condion. “Owner’s Right of Redempon” allows the
original owner to recover an occupied property within nine
months from the recording of the deed on condion that
the original owner pays all back taxes and reimburses the
winning bidder for the amount of the bid plus 10 percent.
Any money invested by the winning bidder to improve
the property could be lost. There is no Owners Right of
Redempon for a vacant property.
For a mortgage foreclosure, the lowest bid that can be
oered is $600 and each successive bid must be made
in $100 increments. The highest bidder will win the
property and must be prepared to make $600 or 10%
deposit (whichever is highest) with a cered check or
money order made out to the “Sheri of Philadelphia.
The remaining balance must be paid within 30 days of
the sale. An extension of me to pay the balance is rare
but may be granted by the Sheri upon wrien request.
Sheris sales of tax-delinquent properes are managed
by three agencies. At the Law Departments tax sales,
the opening bid is $1,500. At LGBS and GRB aucons, the
opening bid for the rst sale consists of the full amount of
the real estate taxes plus esmated Sheri costs/transfer
taxes. If there are no bids at the inial aucon, the opening
bid is then reduced to a lower amount.
All sales are held at:
100 S. Broad St., 5th oor, 19110
Sheri Sale, City of Philadelphia
215-686-3530
www.oceofphiladelphiasheri.com
www.bid4assets.com
HUD Homes
HUD Home Store is the lisng site for U.S. Department of
Housing and Urban Development (HUD) real estate owned
(REO) single-family properes. The site provides a centralized
locaon to search the inventory of HUD properes for sale.
In addion, registered real estate brokers can place bids on
HOMEOWNERSHIP PROGRAMS
20
behalf of their clients to purchase a HUD property. Potenal
buyers MUST use a HUD-registered selling broker to place a bid
on a home. A list of registered brokers is available on the site.
U.S. Department of Housing and Urban Development
1-800-CALL-FHA or 1-800-225-5342
8 a.m. - 8 p.m. Mon. - Fri.
www.hudhomestore.com
Information
PAHousingSearch.com
This is a free, online rental and homeownership service
that links people with appropriate housing. Tenants
and homebuyers can search by rent, size, locaon and
more. Lisngs include market-rate and aordable rentals,
aordable for-sale housing, and special-needs housing.
Pennsylvania Housing Finance Agency
www.PAHousingSearch.com
Tangled Title (HomeSMART)
The Tangled Title is a component of a vacancy prevenon
program known as HomeSMART. The program is funded
by a grant from the City of Philadelphia’s Division of
Housing and Community Development (DHCD), and it is
administered by Philadelphia VIP. If persons are renng,
or living with a friend or relave in a house that they do
not own, or if persons live in a house that is thought to be
their property, or have a rent-to-own or lease/purchase
agreement, a homeownership problem may occur.
Tangled Title also assists with persons living in properes
of deceased relaves who did not have a will and other
legal documents. This assists with determining tle
issues, and helping recfy concerns.
Philadelphia VIP
1500 Walnut St., Suite 400
Philadelphia, PA 19102
215-523-9569
www.phila.gov (Search for Tangled Title)
www.tangledtlefund.weebly.com
Loans to Individuals
Access Home Modification Program
This program provides mortgage loans to assist people
with disabilies, or who have a family member(s) with
HOMEOWNERSHIP PROGRAMS
21
disabilies living in the household, who are purchasing a
home that needs accessibility modicaons. It provides a
deferred payment loan, with no interest and no monthly
payment. The loan becomes due and payable upon the
sale, transfer, or non-owner occupancy of the property.
This program is used in conjunction with PHFAs first
mortgage programs.
Home modifications should be designed to meet the
needs of the person with the physical disability who
will be residing in the home. Eligible modification
items may include, but are not limited to: bathroom
modicaons; installaon of grab bars and handrails;
kitchen modicaons; liing devices; main level bathroom
or bedroom addion; ramp addion or repair; sidewalk
addion or repair; and widening doorways or hallways.
Pennsylvania Housing Finance Agency (PHFA)
800-822-1174 or 717-780-3800
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for Access Home Modicaon)
FHA Streamline Refinance Program
This program allows homeowners to renance exisng FHA
loans to reduce the current monthly mortgage payment.
Cash back to the borrower is not permied. Any and all
subordinate loans must be resubordinated or paid o by
the borrower; they cannot be paid o with the new loan.
A copy of the repayment history verifying mely mortgage
payments is required.
www.hud.gov (Search for FHA Streamline)
HFA Preferred Risk Sharing™ and HFA
Preferred™ Program
These products are for both home purchase and renance
mortgage loans. They oer a fully amorzed 30-year,
xed-rate term. The HFA Preferred Risk Sharing™ loan
does not require mortgage insurance, which is insurance
coverage that is commonly required by lenders when the
borrower has a down payment of less than 20 percent of
the purchase price. Typically there is a premium added
to the buyers monthly mortgage payment to cover the
cost of this insurance. Since this additional payment
is not required with HFA Preferred Risk Sharing™, the
total monthly mortgage payment is typically lower than
a loan with mortgage insurance included, even though
HOMEOWNERSHIP PROGRAMS
22
the interest rate may be slightly higher. With the HFA
Preferred™ loan, mortgage insurance is provided by one
of several private mortgage insurance companies when
the borrower puts down less than 20 percent toward the
purchase of the home.
Pennsylvania Housing Finance Agency (PHFA)
800-822-1174 or 717-780-3800
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for HFA Preferred)
HOMEstead Down Payment and Closing
Cost Assistance Loan
Homebuyers eligible for the HOMEstead program may
qualify for up to $10,000 in down payment and closing-cost
assistance in the form of a no-interest, second mortgage
loan. HOMEstead funds are forgiven at 20 percent per
year over ve years. The minimum loan amount is $1,000.
The rst mortgage is provided by PHFA at the same rate as
the Keystone Home Loan program. A fee of one percent is
applicable, but it may be nanced by the HOMEstead loan.
Pennsylvania Housing Finance Agency (PHFA)
800-822-1174 or 717-780-3800
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for HOMEstead)
Keystone Home Loan
This program provides loans to homebuyers who meet
income and home purchase price guidelines. It provides
financing on loans insured/guaranteed by Federal
Housing Administraon (FHA), Rural Development (RD)
or Department of Veterans’ Aairs (VA). Convenonal
nancing is also available on this program with a maximum
loan value of 80 percent.
Pennsylvania Housing Finance Agency (PHFA)
800-822-1174 or 717-780-3800
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for Keystone Home Loan)
Keystone Advantage Assistance Loan
Program
This program provides a second mortgage loan to help
with the costs associated with the purchase of a home.
Qualied borrowers can receive up to four percent of
the purchase price or market value of an exisng home,
HOMEOWNERSHIP PROGRAMS
23
up to a maximum of $6,000, whichever is less, or up
to $6,000 with the purchase of a new, never-before-
occupied home, with no cap on the percentage of the
sales price. The loan is to be repaid monthly, amorzed
over a 10-year term. Keystone Advantage can be used to
cover the down payment or closing costs in conjuncon
with the HFA Preferred Risk Sharing™, HFA Preferred™,
Keystone Home Loan (FHA, VA or RD loan types only), or
Keystone Government Loan (K-Gov) programs and carries a
zero percent interest rate. The program may not be
combined with any other PHFA assistance program, with
the excepon of the Access Modicaon Loan Program;
however, it may be used on convenonal, FHA, VA or RD
loans. All applicable FHA, VA or RD loan underwring
requirements apply, including loan-to-value and down
payment requirements.
Pennsylvania Housing Finance Agency (PHFA)
800-822-1174 or 717-780-3800
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for Keystone Advantage
Assistance)
Keystone Government Loan Program
This program provides rst mortgage nancing on loans
insured by the FHA, guaranteed by RD, or guaranteed by
the VA. Loans are underwrien using the guidelines of
the respecve federal agency providing the insurance/
guaranty. PHFA does not impose any addional income or
purchase price limits and there is no rst-me homebuyer
requirement.
Pennsylvania Housing Finance Agency (PHFA)
800-822-1174 or 717-780-3800
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for Keystone Government Loan)
VA Interest Rate Reduction Refinancing
Loan (IRRRL)
The VA Interest Rate Reduction Refinancing Loan (IRRRL)
allows eligible veteran homeowners to renance their exisng
VA-guaranteed loan to a lower interest rate and to reduce their
current monthly mortgage payment. The new loan can only
include the exisng VA loan balance, allowable fees, and charges,
up to two discount points, and the VA funding fee. Cash back to
HOMEOWNERSHIP PROGRAMS
24
the borrower is not permied. Any and all subordinate loans must
be re-subordinated or paid o by the borrower; they cannot be
paid o with the new loan.
Pennsylvania Housing Finance Agency (PHFA)
800-822-1174 or 717-780-3800
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for VA Interest Rate Reducon)
Public Housing Purchase Assistance
Philadelphia Housing Authority (PHA)
Homeownership
The Philadelphia Housing Authority (PHA) oers assistance
to residents in PHA housing programs who are interested
in making the leap from renng to homeownership. PHA’s
Homeownership Division sponsors first-time homebuyer
workshops where residents can learn more about nancial
planning, credit review and repair, affordability, getting
pre-qualied for a mortgage and idenfying real estate agents.
PHA oers two homeownership programs:
Scaered Sites Homeownership Program
PHA residents of scaered sites are oered the opportunity
to purchase the home they currently occupy through the
Secon 5(h) homeownership program.
Housing Choice Homeownership Program
Parcipants in the Housing Choice homeownership program
may be eligible to use their vouchers to make monthly
mortgage payments on a home they purchase.
Philadelphia Housing Authority
Homeownership Division
2013 Ridge Ave., Philadelphia, PA 19121
215-684-8914
www.pha.phila.gov (Search for Scaered Sites
Homeownership, Housing Choice Homeownership)
HOMEOWNERSHIP PROGRAMS
25
Home Repairs
Free Improvements/Repairs
Adaptive Modifications Program (AMP)
AMP provides free adaptaons to the house or apartment
of a person with permanent physical disabilies, allowing
easier access to and mobility within the home. Income
guidelines apply.
Philadelphia Housing Development Corp.
215-448-2160
www.phdcphila.org (Click on Home Repair)
Basement Backup Protection Program
The Basement Backup Protecon Program (BBPP) helps
prevent home ooding by providing:
Free backwater valve installaon to reduce backups. Free
downspout modicaons, if needed.
Downspout modicaons may also be needed if the water
from your roofs guer is owing back into your home
through your sewer pipe.
Licensed contractors perform installaons, and the work
has a one-year warranty. Residents are responsible for
repairs or maintenance aer the warranty expires.
Complete the Basement Backup Protection Program
applicaon. You can mail the form to the address provided
or email it to waterinf[email protected].
1101 Market St. 6th oor Philadelphia, PA 19107
Email:wat[email protected] Phone:(215) 685-6300
www.phila.gov/programs/basement-backup-protecon-
program/
Basic Systems Repair Program (BSRP)
BSRP provides free repairs to the electrical, plumbing and
heang systems of owner-occupied homes. BSRP may
also provide free replacement of a house’s roof if major
26
interior damage such as a collapsing ceiling is evident.
Income guidelines apply.
Philadelphia Housing Development Corp.
215-448-2160
www.phdcphila.org (Click on Home Repair)
Emergency Heater Hotline
Repairs heang systems for low-income homeowners.
Both emergency service and prevenve maintenance are
provided.
Energy Coordinang Agency of Philadelphia
215-609-1443
www.ecasavesenergy.org/pa-energy-services
Low Income Usage Reduction Program
(LIURP)
Can help customers lower the amount of gas and electricity
used. Installs free weatherizaon measures and provides
conservaon educaon.
PECO Customer Service Center
800-675-0222
www.peco.com (Search for Low Income Usage
Reducon Program)
Rebuilding Together Philadelphia
They work with organized blocks that have 10-25
homeowners who need critical repairs, accessibility
modicaons and/or energy eciency updates.
Please Note: RTP no longer accepts applicaons for the
repair of individual homes unless you are recruited by
our outreach partners in the Asthma Trigger Reducon
program or the Middle Neighborhoods Iniave.
215 965 0777
4355 Orchard Street, Suite 2R, Philadelphia, PA 19124
info@rebuildingphilly.org
www.rebuildingphilly.org
Senior Housing Assistance Repair
Program (SHARP)
Home repairs include replacing exterior doors and locks,
rebuilding basement steps, making minor plumbing repairs
and replacing electrical switches, outlets and xtures.
HOME REPAIRS
27
Service is oered on a rst-come, rst-served basis to
income-qualied senior cizens.
Philadelphia Corporaon for Aging
215-765-9040
www.pcacares.org (Search for SHARP)
Weatherization
Provides free weatherization and energy-efficiency
improvements to owner-occupied and rental units. Services
include: air-sealing measures; window and door repair;
wrapping of hot water heaters, heang pipes and ducts;
sealing of basement openings, crawlspaces and chaseways;
insulang and air sealing of roof area; repair and eciency
modicaons to central heang.
Energy Coordinang Agency of Philadelphia
215-609-1076 or 215-988-0929
www.ecasavesenergy.org/pa-energy-services
Grants to Individuals
Historic Properties Repair Program
Provides grants to owner-occupied units in historic districts for
exterior repairs to their homes so that the historic character is
maintained. Income guidelines apply. For more informaon, or
to learn if your property is eligible, contact:
Preservaon Alliance for Greater Philadelphia
215-546-1146
www.preservaonalliance.com/les/
HistoricProperesBrochure.pdf
Philadelphia Rowhouse Manual: A Praccal Guide for
homeowners
The Rowhouse manual link below is a phenomenal read
for Philadelphia homeowners. Please note the guide was
last revised in 2008. The contents on pages 49 and 50 may
be outdated but the manual is moderately informave.
hps://www.phila.gov/media/20190521124726/
Philadelphia_Rowhouse_Manual.pdf
Loans to Individuals
Access Home Modification Program
This program provides mortgage loans to assist people with
disabilies, or who have a family member(s) with disabilies
HOME REPAIRS
28
living in the household, who are purchasing a home that needs
accessibility modicaons. It provides a deferred payment
loan, with no interest and no monthly payment.
The loan becomes due and payable upon the sale, transfer, or
non-owner occupancy of the property. This program is used
in conjuncon with a PHFA rst mortgage program. Home
modicaons should be designed to meet the needs of the
person with the physical disability who will be residing in
the home. Eligible modicaon items may include, but are
not limited to: bathroom modicaons; installaon of grab
bars and handrails; kitchen modicaons; liing devices;
main level bathroom or bedroom addion; ramp addion or
repair; sidewalk addion or repair; and widening doorways
or hallways.
Pennsylvania Housing Finance Agency (PHFA)
800-822-1174 or 717-780-3800
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for Access Home Modicaon)
Homeowner’s Emergency Loan Program
(HELP)
HELP is an emergency plumbing repair program that can be
used only when the Water Department issues a Noce of
Defect to the property for a broken water or sewer service
line. Loans are zero-interest and payable over a ve-year
period. Applicant must own and live in the property. Water
bill or payment agreement must be current.
Philadelphia Water Department
215-685-4901
www.phila.gov (Search for Homeowners Emergency Loan
Program)
Homeowners Energy Efficiency Loan
Program (HEELP)
This program provides loans between $1,000 and $10,000
for specic energy eciency repairs at a xed rate of one
percent for 10 years with no prepayment penales. HEELP
loans payments are $44 per month for a $5,000 loan or
$88 per month for a $10,000 loan.
Pennsylvania Housing Finance Agency (PHFA)
855-827-3466
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for HEELP)
HOME REPAIRS
29
HomeStyle® Renovation Loan
The Pennsylvania Housing Finance Agency offers the
HomeStyle® Renovation program which allows eligible
homebuyers purchasing a home or exisng homeowners
seeking a renance mortgage to repair, remodel, renovate or
complete energy improvements. Qualied borrowers can fund
up to 50% of the as completed appraised value of the property.
The HomeStyle® Renovaon program may be combined with
PHFAs Keystone Advantage Assistance Loan, as applicable.
Pennsylvania Housing Finance Agency (PHFA)
800-822-1174 or 717-780-3800
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org/programs/homestyle.aspx
PGW Residential-Sized Equipment Rebates
Residents can earn rebates between $500 and $1,500 from PGW
when replacing old natural gas furnaces and boiler equipment.
Must be a PGW residenal or small business customer and
account must be acve when the rebate is processed. New
construcon is eligible. Renters, with the owners approval, are
also eligible. The equipment must be installed by a licensed
contractor. Rebates are awarded on a rst-come, rst-served
basis and are subject to available funds. Please verify eligibility
before purchasing. Eligibility is based on the heater purchase
date.
PGW Residenal Rebate Processing
855- 749-7658
www.pgwenergysense.com/residenal-rebates
Restore, Repair, Renew (RRR)
RRR is a new program to help Philadelphia homeowners access
low-interest rate loans to invest in their properes. Lenders
parcipang in the program are oering 10-year, 3% xed
Annual Percentage Rate loans that range from $2,500 to $24,999
to eligible homeowners. You can call our program partner:
Clari
www.clari.org/rrr
215-866-5200
215-887-5195
HOME REPAIRS
30
Housing Counseling
DHCD funds housing counseling agencies citywide to
help homeowners avoid foreclosure, to provide housing
counseling for rst-me homebuyers and to oer credit
repair.
Division of Housing and Community Development
215-686-9749
TDD for deaf and hard of hearing: 215-686-9803
www.phila.gov/dhcd (Search for Housing Counseling)
Foreclosure/Mortgage Counseling
SaveYourHomePhilly Hotline
Philadelphia’s Residential Mortgage & Tax Foreclosure
Prevention Program gives homeowners a way to
negotiate with their mortgage lenders, with the support
of housing counselors, volunteer attorneys, and the
oversight of the court system. The Program is available
to Philadelphia homeowners whose properties are in
the process of mortgage foreclosure. The property
must be occupied and serve as the primary residence
of the homeowner. The Program provides free housing
counseling and free legal advice and offers a forum
where lenders can engage in good faith negotiations
with homeowners to develop a plan for saving the home
from foreclosure.
All homeowners behind on their mortgage or facing
foreclosure are urged to contact the SaveYourHomePhilly
Hotline at 215-334-HOME (4663).
Division of Housing and Community Development
215-334-HOME (4663)
TTY for deaf and hard of hearing: 215-686-9803
www.phila.gov/dhcd (Search for Save Your Home Philly)
31
Landlord/Tenant
Problems
Assistance
Tenant Union Representative Network
(TURN)
Tenant Union Representave Network (TURN) is a tenant
service and advocacy organizaon that promotes the
human right to housing.
They oer Tenant Rights Workshops, Individual Counseling,
Hotline Assistance, and Tenant Union Organizing
Assistance.
Rental unit repair problems, Assistance with organizing
tenant unions, and Assistance with housing discriminaon
claims.
- Counseling services are free of charge. There are no
income restricons for Counseling. Handles tenant/
landlord problems
- Sponsors classes on evicons and tenants’ rights
(call for mes)
- Organizes tenant councils
Tenant Union Representave Network
215-940-3900
www.rturn.net
Complaints
Fair Housing Commission
Addresses unfair rental pracces. A tenant may le a
complaint with the Philadelphia Fair Housing Commission
if rent is current and the tenant is being threatened with
illegal evicon, if a landlord is raising rent while housing
code violaons exist, if another term of a lease is being
violated, or if a landlord is retaliang against a tenant for
32
reporng housing code violaons to the Department of
Licenses and Inspecons (L&I).
Fair Housing Commission
City of Philadelphia
215-686-4670
www.phila.gov/fairhousing
Licenses & Inspections Rental Complaints
and Inspection Requests
The Citys Department of Licenses and Inspecons (L&I)
handles rental complaints and inspecon requests and
outlines the responsibilities of owners, tenants and
landlords for maintaining houses and apartments in a safe
and clean condion. L&I enforces the City of Philadelphia’s
Housing Code and invesgates complaints about code
violaons. L&I addresses problems such as re safety,
basic equipment and facilies in rental properes, water
and sewage systems, heang, and repairs.
Licenses & Inspecons
City of Philadelphia
215-686-8686 or dial 311 for City informaon
www.phila.gov/li
Legal Assistance
Community Legal Services
Represents low-income tenants in disputes with landlords.
Phone calls are accepted Monday through Friday from
11 a.m. - 7 p.m. Walk-in assistance for renters of privately
owned property is available Monday and Thursday from
9 a.m. - 12 p.m. Renters living in subsidized housing can
receive walk-in assistance Tuesday and Thursday from
9 a.m. - 12 p.m. Emergency messages left over the
weekend will be returned within 24 hours.
Community Legal Services
www.clsphila.org
Center City Oce:
1424 Chestnut St., Philadelphia, PA 19102
267-981-3700
Law Center North Central:
1410 W. Erie Ave., Philadelphia, PA 19140
215-227-2400
LANDLORD/TENANT PROBLEMS
33
Lead Poisoning
Information
Lead and Healthy Homes Program (LHHP)
The condions in your home can have a major impact
on your health and the health of your children. The Lead
and Healthy Homes Program (LHHP) works to improve the
health and safety of housing in Philadelphia by:
Providing informaon, referral, and training to
promote healthy homes and prevent lead poisoning
Working with families, homeowners, and landlords
to reduce lead hazards in homes
Providing home inspecon and remediaon to
eligible families
Enforcing lead laws and regulaons in collaboraon
with the Philadelphia Law Department
Lead and Healthy Homes Program
City of Philadelphia
215-685-2788
www.phila.gov (Search for Lead and Heathy Homes)
34
Legal Assistance
Homeless
Homeless Advocacy Project
Weekly free legal clinics. Call or visit website.
1429 Walnut St., 15th Floor, Philadelphia, PA 19102
1-800-837-2672 or 215-523-9595
www.haplegal.org
Senior Citizens
SeniorLAW Center
SeniorLAW Center provides a wide range of services in its
mission to protect the legal rights and interests of the elderly.
PA SeniorLAW HelpLine
1-877-PA-SR-LAW (1-877-727-7529) or 215-988-1242
www.seniorlawcenter.org
Tenants
Community Legal Services
Represents low-income tenants in disputes with landlords.
Phone calls are accepted Monday through Friday from
11 a.m. - 7 p.m. Walk-in assistance for renters of privately
owned property is available Monday and Thursday from
9 a.m. - 12 p.m. Renters living in subsidized housing can
receive walk-in assistance Tuesday and Thursday from
9 a.m. - 12 p.m. Emergency messages le over the weekend will
be returned within 24 hours.
Community Legal Services
www.clsphila.org
Center City Oce:
1424 Chestnut St., Philadelphia, PA 19102
267-981-3700
Law Center North Central:
1410 W. Erie Ave., Philadelphia, PA 19140
215-227-2400
35
Property Tax Relief
Abatement
Property Tax Abatement Program
Allows a 10-year exempon from paying taxes on the
increased value of a renovated house. No limit to the cost
of improvements. Renovaons require a building permit
(e.g., installing a deck, adding a bathroom). All taxes
must be current to the Department of Revenue to take
advantage of this program.
Oce of Property Assessment
City of Philadelphia
601 Walnut St., Suite 300, Philadelphia, PA 19106
215-686-4334 www.phila.gov/opa
Payment
Owner-Occupied Real Estate Payment
Agreement Program (OOPA)
The Owner-Occupied Real Estate Payment Agreement
Program helps homeowners with past due and delinquent
real estate taxes. It allows homeowners to make monthly
payments based on household income and family size.
Applicants must remain current on future real estate taxes.
For more informaon or to apply, visit their website.
Department of Revenue
Municipal Services Building
1401 John F. Kennedy Blvd., Concourse Level
Philadelphia, PA 19102
215-686-6442 www.phila.gov/OOPA
Real Estate Tax Installment Program
Owner-occupant homeowners can pay their current year real
estate tax in monthly installments throughout the year that they
are due. Applicaons are available in real estate tax bills or at:
Department of Revenue
Municipal Services Building
1401 John F. Kennedy Blvd., Concourse Level
Philadelphia, PA 19102
215-686-6442
www.phila.gov/revenue/installment-plan
36
Rebates
Property Tax/Rent Rebates
The rebate program benets eligible Pennsylvanians aged
65 and older; widows and widowers age 50 and older; and
people with disabilies age 18 and older. The income limit
is $35,000 a year for homeowners and $15,000 annually
for renters, and half of Social Security income is excluded.
Property Tax/Rent Rebate Program
1-888-222-9190
www.revenue.pa.gov (Search Rebate Program)
Mortgage Credit Certificate Program
The Mortgage Credit Cercate (MCC) program provides
a limited tax credit as an oset against ordinary income,
permitting qualified homeowners to reduce—on a
dollar-for-dollar basis—their federal income tax liability,
if any, for the life of the loan. This program is used in
conjuncon with a rst mortgage under PHFA’s Keystone
Government (K-Gov) or HFA Preferred
TM
or Preferred Risk
Sharing
TM
Programs. (See pages 17-19)
Qualied homebuyers can apply for the MCC Program
through PHFAs network of parcipang lenders. For more
informaon call the number below or visit their website.
Pennsylvania Housing Finance Agency (PHFA)
855-827-3466
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for Mortgage Credit)
Senior Citizens
Low-Income Senior Citizen Real Estate Freeze
Program
The Low-Income Senior Cizen Real Estate Freeze Program
helps senior cizen homeowners save money on their
annual real estate taxes. Under the program, the City will
“freeze” your real estate taxes for the current year. For more
informaon or to see if you qualify, call or visit the website.
Department of Revenue
Municipal Services Building
1401 John F. Kennedy Blvd., Concourse Level
Philadelphia, PA 19102
215-686-6442
www.phila.gov (Search for Real Estate Freeze Program)
PROPERTY TAX RELIEF
37
Tax Relief
Catastrophic Loss-Related Property
Assesment
Reduce property assessment for properes that have lost
50 percent of more of their value due to re or natural
disaster.
215-686-6488
www.phila.gov/OPA/AbatementsExempons/Pages/
CatastrophicLoss.aspx
Longtime Owner Occupants Program
(LOOP)
The Longme Owner Occupants Program (LOOP) is a Real
Estate Tax relief program for eligible homeowners whose
property assessments (aer the Homestead Exempon)
increased by 50%, or more, from last year. Parcipants must
also fall within income limits, and meet length of home
ownership requirements.
LOOP works by:
1. Liming your home’s assessment increase to 50%, and
2. Locking in that assessment for as long as you remain
eligible.
Department of Revenue
Municipal Services Building
1401 John F. Kennedy Boulevard, Concourse Level
Philadelphia, PA 19102
215-686-9200
www.phila.gov (Search for LOOP)
Homestead Exemption
Save about $629 on your annual property tax bill.
215-686-9200
www.phila.gov/homestead
Real Estate Tax Credit for Active Duty
Provides a tax credit for acve military members called
to duty outside of Pennsylvania.
215-686-6488
www.phila.gov/revenue/acve-duty-tax-credit
Real Estate Tax Deferral Program
Defer property tax increases of more than 15 percent unl
the property is transferred or sold.
215-686-6442
www.phila.gov/real-estate-relief
PROPERTY TAX RELIEF
38
Rental Assistance
Grants to Individuals
Emergency Shelter Allowance Program
(EAS)
The Department of Human Services oers an Emergency
Shelter Allowance, ESA, to help a homeless or near
homeless family/individual to:
Stop evicon from their home/apartment or
foreclosure of their house
Find a long-term place to live
Find a short-term place to stay
The purpose of an ESA is to stop a housing crisis rather
than slow down the process.
The ESA payment amount, up to $400, depends on the
individual's needs, situaon, and emergency.
Philadelphia County Assistance Oce
Headquarters
801 Market Street
Phila., PA 19107
215-560-7226
Oce Hours: 8 a.m. to 5 p.m.
UESF Veterans' Program
Using a housing-first case management model, UESF
provides services including housing acquisition and
landlord negoaon, VA benet assistance, mainstream
benefits, legal assistance referrals, self-sufficiency
education, and temporary financial assistance when
needed.
Ulity Emergency Services Fund
215-814-6888
www.uesfacts.org
39
Information
HUD Rental Assistance Program
Provides informaon on aordable HUD-subsidized rentals
and special-needs housing.
U.S. Department of Housing and Urban Development
215-656-0500
www.hud.gov/topics/rental_assistance
www.espanol.hud.gov
Phillytenant.org
Phillytenant.org is a collaboration of legal services
and advocacy organizaons in Philadelphia to provide
informaon to the residents of Philadelphia with tenant/
landlord quesons and issues.
The helpline number is answered by a live person and will
make referrals to the correct legal assistance or resource
organizaon.
267-443-2500
www.phillytenant.org
RENTAL ASSISTANCE
40
Rental Housing
Individuals should nd rental housing through real estate
agents, newspaper adversements, neighborhood posngs,
word of mouth, etc.
Information
PAHousingSearch.com
This is a free, online rental and homeownership service that links
people with appropriate housing. Tenants and homebuyers can
search by rent, size, locaon and more. Lisngs include market-
rate and aordable rentals, aordable for sale housing, and
special-needs housing.
Pennsylvania Housing Finance Agency
www.PAHousingSearch.com
Public Housing
Philadelphia Housing Authority (PHA)
Accessible Housing
PHAs public housing inventory includes accessible units and
units with various features designed to meet the needs of
persons with mobility, hearing and vision impairments. To
apply, complete a Pre-Applicaon and the Accommodaon
Request and Release Form. Applicants can apply online
through the PHA website, in-person at the PHA Admissions
Oce or at any PHA development.
Philadelphia Housing Authority
Accessibility Coordinator
2013 Ridge Ave., Philadelphia, PA 19121
215-684-4379
www.pha.phila.gov
Philadelphia Housing Authority (PHA)
Public Housing
PHA provides a variety of different public housing
rental opportunies for low-income residents, including
41
mulfamily, housing developments and scaered site properes
located throughout the city. Due to long average wait mes, PHA
closed its Public Housing Program wait lists on April 15, 2013.
The wait lists will reopen at PHA’s discreon and the public will
be noed through adversing and on its website.
All senior housing (see page 39) waing lists, the wheelchair
accessible unit (see page 45) waing list, Philadelphia Asset
& Property Management Corporaon (PAPMC) (see page 37)
waing lists, and special programs (see page 47) remain open.
Online applicaons for these programs are accepted through
the PHA website. Applicants can also apply in-person at the
Admissions Oce or at any PHA development.
Philadelphia Housing Authority
Admissions Oce
Mon - Fri from 9 a.m. - 2 p.m.
2013 Ridge Ave., Philadelphia, PA 19121
215-684-4000 (follow prompts)
TDD for deaf and hard of hearing: 800-654-5984
www.pha.phila.gov
Philadelphia Housing Authority (PHA)
Housing Choice Voucher Program
(formerly Section 8)
The Philadelphia Housing Authority (PHA) provides rental
assistance to low-income families in the private rental market
through the Housing Choice Voucher Program (HCV). The HCV
waitlist was last open in March 2010. As of December 2013,
the waitlist is closed. The public will be noed through TV,
radio, print adversing, and on the PHA website when the HCV
waitlist will be reopened.
The HCV Program is organized into the following departments:
- Eligibility, Transfers and Special Programs determines
eligibility for applicants, issues vouchers, processes
transfers, coordinates lease signings, and oversees
portability, Project-Based vouchers, and special programs
such as Veterans Aairs Supporve Housing (VASH) and
Homeownership.
Phone: 215-684-4300 (follow prompts)
- Connued Occupancy manages regular and interim
recercaons and veries family and income informaon.
Phone: 215-684-4300 (follow prompts)
RENTAL HOUSING
42
- Inspecons conducts Housing Quality Standards (HQS)
inspecons, enforces standards, and takes acon for HQS
violaons.
Phone: 215-684-3860
Email: hcvinspec[email protected]
- Owner Services serves as liaison between PHA and
landlords, conducts reasonable rent determinaons and
processes housing assistance payments.
Phone: 215-684-5596
Philadelphia Housing Authority
Housing Choice Voucher Oce
2850 Germantown Ave., Philadelphia, PA 19133
www.pha.phila.gov
Philadelphia Housing Authority (PHA)
Senior Housing
PHA has designated several senior-only developments for
residents aged 55 and older and has family properes that
include senior-only buildings. Informaon about PHA senior
housing can be obtained by calling PHA or vising the website.
Philadelphia Housing Authority
Senior Programs
215-684-4000
www.pha.phila.gov
Philadelphia Asset & Property Management
Corporation (PAPMC)
The Philadelphia Asset & Property Management Corporaon,
or PAPMC, is a private service aliate that manages Limited
Partnership Low Income Housing Tax Credit (LIHTC) properes.
It is a nonprot management enty that is separate from PHA.
Each site maintains its own waing list. You can apply to both
PHA and PAPMC properes through PHAs website.
Philadelphia Asset & Property Management Corporaon
(PAPMC)
1100 Poplar St., Philadelphia, PA 19123
215-684-4000 (follow prompts)
TDD for deaf and hard of hearing: 800-654-5984
www.pha.phila.gov.housing/admissions
RENTAL HOUSING
43
Returning Citizens
(Formerly Referred to as "Ex-Offenders")
Assistance
Office of Re-Integration Services (R.I.S.E.)
Assists returning cizens to be construcve individuals who
contribute posively to their communies. R.I.S.E. partners
with businesses, faith and community organizaons and
job-training providers to oer job placement services,
life skills training, literacy educaon and housing referral.
Oce of Re-Integraon Services
1425 Arch St., Philadelphia, PA 19123
215-683-3370
www.phila.gov/rise
Walk-in hours M-F 10 a.m. - 4 p.m.
44
Senior Citizen Programs
Assistance
BenePhilly
Helps low-income elderly Philadelphians eligible for, but
not currently receiving, federal and state benets to apply
for these benets. Programs include PACE (prescripon
drugs), food stamps, state property tax and rent rebates
and enrollment in the Medicare Extra Help program. This
initiative is sponsored by the City of Philadelphia, the
Pennsylvania Department of Aging and the Pennsylvania
Department of Public Welfare.
BenePhilly
800-236-2194 or 844-848-4376
Mon - Fri from 9 a.m. - 5 p.m.
www.bdtrust.org/locaon/benephilly-enrollment-
center/
Mayor’s Commission on Aging
The goal of the Mayors Commission on Aging is to improve the
quality of life for older adults (ages 55+) in Philadelphia. Services
are free to residents and employers and include assistance
applying for the Property Tax/Rent Rebate, energy assistance
and other informaon and referral assistance.
Mayor's Commission on Aging
100 S. Broad St., 4th Floor, Philadelphia, PA 19110
215-686-8450
www.phila.gov/aging
Free Improvements/Repairs
Adaptive Modifications Program
Provides free adaptaons to the house or apartment of
a person with permanent physical disabilies, allowing
easier access to and mobility within the home. Income
guidelines apply.
PHDC
215-448-2160
www.phdcphila.org (Click on Home Repair)
45
CAPABLE
CAPABLE is a program to provide aging-in-place repairs for
elderly homeowners so that they can remain safe and health in
their homes for as long as possible and live with the best health
possible. This program combines the eorts of the nurse
and occupaonal therapists from Jeerson and Drexel with
Habitat’s Home Repair Program in order to “prescribe” changes
to the built environment that paents inhabit. Contact family@
habitatphiladelphia.org for more informaon.
Habitat for Humanity Philadelphia
1829 N. 19th St.
Philadelphia, PA 19121
215-765-6000
Senior Housing Assistance Repair
Program (SHARP) 60+years
Home repairs include replacing exterior doors and locks, rebuilding
basement steps, making minor plumbing repairs and replacing
electrical switches, outlets and xtures. Service is oered on a
rst-come, rst-served basis. For seniors 60 years and older.
Philadelphia Corporaon for Aging
215-765-9040
www.pcacares.org/service_provider/pca-sharp-program/
Grants to Individuals
PCA Emergency Fund
Provides assistance to low-income applicants aged 60 and over
who have a ulity shut-o or whose ulies will be shut o in ve
working days or less. Also delivers heang oil to eligible clients
whose supply is depleted or near exhauson. Applicant must
have rst applied to LIHEAP and/or UESF (see page 49). Referrals
are accepted only from recognized social agencies and the clergy.
Philadelphia Corporaon for Aging
215-765-9040
www.pcacares.org/service-provider/pca-emergency-fund
Information
PCA Helpline
Provides lisngs of senior housing.
Philadelphia Corporaon for Aging
215-765-9040
www.pcacares.org (Search for PCA Helpline)
SENIOR CITIZEN PROGRAMS
46
Legal Services
SeniorLAW Center
SeniorLAW Center provides a wide range of services in
its mission to protect the legal rights and interests of the
elderly.
PA SeniorLAW HelpLine
1-877-PA-SR-LAW (1-877-727-7529)
215-988-1244
www.seniorlawcenter.org
Programs and Activities
Philadelphia Housing Authority (PHA)
Senior Centers
PHA operates Senior Centers at Wilson Park, Cassie L. Holley
Court and Emlen Arms. The centers oer tness and health,
counseling and education, recreation and dining, and
transportaon. PHA’s senior residents and community members
are eligible to join the centers and enjoy food, classes, and a
variety of acvies. The program aims to be a community focal
point where older adults can come together for services and
acvies that enrich the lives of parcipants while supporng
their independence and encouraging their acve involvement.
Philadelphia Housing Authority
Senior Programs
215-684-4000
www.pha.phila.gov (Search for Senior Centers)
Philadelphia Housing Authority (PHA)
Ridge Avenue Eldercare Services
PHAs Elderly & Disabled Services is dedicated to providing
support and assistance to people aged 60 and above.
The Adult Day Center program aims to enrich the lives
of parcipants while assisng with the acvies of daily
life. It works to enhance the dignity and to support the
independence of older adults through an engaging and
stimulating daytime program. The Adult Day Center
is designed to oer aging consumers a daily program
of therapeuc services and recreaonal acvies in a
comfortable and professional seng.
Philadelphia Housing Authority
Ridge Avenue Eldercare Services
215-684-2464
www.pha.phila.gov (Search for Adult Day Centers)
SENIOR CITIZEN PROGRAMS
47
Property Tax Freeze
Low-Income Senior Citizen Real Estate
Freeze Program
The Low-Income Senior Cizen Real Estate Freeze Program
helps senior cizen homeowners save money on their
annual real estate taxes. Under the program, the City
will “freeze” your real estate taxes for the current year.
For more informaon or to see if you qualify, call, or visit
the website.
Department of Revenue
Municipal Services Building
1401 John F. Kennedy Blvd., Concourse Level
Philadelphia, PA 19102
215-686-6442
www.phila.gov (Search for Real Estate Freeze Program)
Rebates
Property Tax/Rent Rebates
The rebate program benets eligible Pennsylvanians age
65 and older; widows and widowers aged 50 and older;
and people with disabilies age 18 and older. The income
limit is $35,000 a year for homeowners and $15,000
annually for renters, and half of Social Security income
is excluded.
Property Tax/Rent Rebate Program
1-888-222-9190
revenue.pa.gov (Look for Property Tax/Rent Rebate
Program)
Department of Revenue
Municipal Services Building
1401 John F. Kennedy Blvd., Concourse Level
Philadelphia, PA 19102
215-686-6442
www.phila.gov/revenue
Reverse Mortgages
Reverse Mortgages and Reverse
Mortgage Counseling
Senior homeowners (aged 62 and older) can use the equity
they have built up in their home as collateral for a low-interest
SENIOR CITIZEN PROGRAMS
48
loan called a reverse mortgage. The home must be owned
free and clear or have a mortgage balance that is no more
than approximately 65 percent of the home’s value. The loan
does not have to be repaid unl the last surviving homeowner
permanently moves out of the home or passes away. There
are no income or credit requirements for a reverse mortgage.
Counseling is required. HUD ceres housing counselors to give
homeowners imparal educaon about reverse mortgages.
There is a $125 fee for counseling.
U.S. Department of Housing and Urban Development
866-698-6322
www.hud.gov (Search for reverse mortgage)
Senior Rental Housing
HUD Rental Assistance Program
Provides informaon on aordable HUD-subsidized rentals
and special-needs housing.
U.S. Department of Housing and Urban Development
215-656-0500
www.hud.gov/renng
www.espanol.hud.gov
Philadelphia Housing Authority (PHA)
Senior Housing
PHA has designated several senior-only developments
for residents age 55 and older and has family properes
that include senior-only buildings. Informaon about PHA
senior housing can be obtained by calling PHA or vising
the website.
Philadelphia Housing Authority
Admissions Oce
2013 Ridge Ave., Philadelphia, PA 19121
215-684-4000 (Follow prompts)
TDD for deaf and hard of hearing: 800-654-5984
Mon - Fri from 9 am - 2 pm
www.pha.phila.gov
SENIOR CITIZEN PROGRAMS
49
Special-Needs Housing
Domestic Violence Survivors
Women Against Abuse
Operates the only shelter in Philadelphia exclusively
for survivors of domesc violence and their children;
oers legal assistance; provides housing counseling and
transional housing.
Also offers educational and training programs to
community groups in order to increase awareness about
domesc violence issues.
Operates Sojourner House, a transional housing program
that provides longer-term housing and supporve services
to domesc violence survivors. The program provides
family apartments for women and their children for up
to 24 months.
Women Against Abuse
Hotline: 1-866-723-3014 (24 hours)
215-386-1280
www.womenagainstabuse.org
Free Improvements/Repairs
Adaptive Modifications Program
Provides free adaptaons to the house or apartment of
a person with permanent physical disabilies, allowing
easier access to and mobility within the home. Income
guidelines apply.
Philadelphia Housing Development Corp.
215-448-2160
www.phdchousing.org (Click on Home Repair)
50
Housing
Office of HIV planning
The Oce of HIV Planning supports the Philadelphia EMA
HIV Integrated Planning Council (HIPC), the decision-
making body that plans HIV care and prevenon services
in the nine-county Philadelphia area.
Housing services provide limited short-term assistance to
support emergency, temporary, or transional housing to
enable a client or family to gain or maintain outpaent/
ambulatory health services. Housing-related referral
services include assessment, search, placement, advocacy,
and the fees associated with these services.
www.hivphilly.org
340 N. 12th St., 320 Philadelphia, PA 19107 215-574-
6760 Fax: 215-574-6761
Philadelphia Housing Authority (PHA)
Accessible Housing
PHAs public housing inventory includes accessible units and
units with various features designed to meet the needs of
persons with mobility, hearing and vision impairments. To apply,
complete a Pre-Applicaon and the Accommodaon Request
and Release Form. Applicants can apply online through the PHA
website, in-person at the PHA Admissions Oce or at any PHA
development.
Philadelphia Housing Authority
Accessibility Coordinator
2013 Ridge Ave., Philadelphia, PA 19121
215-684-4379
www.pha.phila.gov (Search for Accessible Housing)
Information
Action Wellness
Works to provide services that include case management,
HIV testing, prevention education, HIV treatment as
prevenon, volunteer services, and access to safe, stable,
and aordable housing.
Acon Wellness
215-981-0088
www.aconwellness.org
SPECIAL-NEEDS HOUSING
51
Liberty Resources, Inc.
Advocates and promotes independent living for persons
with disabilies.
215-634-2000
www.libertyresources.org
Loans to Individuals
Access Down Payment and Closing Cost
Assistance Program
This program provides assistance to people with disabilies,
or who have a family member(s) with disabilies living in the
household, who are purchasing homes and are using the
Access Home Modicaon Program down payment and closing
cost assistance with their PHFA rst mortgage. It provides a
deferred payment loan with no interest. The loan becomes due
and payable upon the sale, transfer, or non-owner occupancy
of the property.
Pennsylvania Housing Finance Agency (PHFA)
800-822-1174 or 717-780-3800
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for Keystone Advantage
Assistance Loan Program)
Access Home Modification Program
This program provides mortgage loans to assist people with
disabilies, or who have a family member(s) with disabilies
living in the household, who are purchasing a home that needs
accessibility modicaons. It provides a deferred payment
loan, with no interest and no monthly payment. The loan
becomes due and payable upon the sale, transfer, or non-owner
occupancy of the property. This program is used in conjuncon
with a PHFA's rst mortgage programs.
Home modicaons should be designed to meet the needs
of the person with the physical disability who will be residing
in the home. Eligible modicaon items may include, but are
not limited to, bathroom modicaons; installaon of grab
bars and handrails; kitchen modicaons; liing devices; main
level bathroom or bedroom addion; ramp addion or repair;
sidewalk addion or repair; and widening doorways or hallways.
Pennsylvania Housing Finance Agency
800-822-1174 or 717-780-3800
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for Access Home Modicaon)
SPECIAL-NEEDS HOUSING
52
Rebates
Property Tax/Rent Rebates
The rebate program benets eligible Pennsylvanians aged 65
and older; widows and widowers age 50 and older; and people
with disabilies age 18 and older. The income limit is $35,000
a year for homeowners and $15,000 annually for renters, and
half of Social Security income is excluded.
Property Tax/Rent Rebate Program
1-888-222-9190
revenue.pa.gov (Look for property tax/rent rebates program)
Department of Revenue
Municipal Services Building
1401 John F. Kennedy Blvd., Concourse Level
Philadelphia, PA 19102
215-686-6442
www.phila.gov/revenue
SPECIAL-NEEDS HOUSING
53
Utilities Assistance
Additional programs in the section on Home Repairs
include emergency heater repair and repair or replacement
of ulity systems.
Financial Assistance
CAP Rate
Oers four discounted residenal rates for low-income
customers. Percentage of discount is based on gross
household income of customer.
PECO
Customer Service Center
800-774-7040
www.peco.com (Search Customer Assistance Program)
Customer Responsibility Program (CRP)
Helps low-income customers beer aord their gas bills and
maintain their gas service by paying discounted bills or a
monthly budgeted amount based on household income.
Philadelphia Gas Works
215-235-1000
www.pgworks.com (Click on Customer Care)
Emergency Resources for Older
Philadelphians
Provides assistance to low-income applicants aged 60 and
over who have a ulity shut-o or whose ulies will be shut
o in ve working days or less. Also delivers heang oil to
eligible clients whose supply is depleted or near exhauson.
Applicant must have rst applied to LIHEAP and/or UESF.
Referrals are accepted only from recognized social agencies
and the clergy.
Philadelphia Corporaon for Aging
215-765-9040
www.pcacares.org
LIHEAP Grant
Helps low-income homeowners and renters pay their heang
bills. Applications are available seasonally and are sent
automacally to the previous years clients. Please check
54
website or call hotline for deadlines. New applicants should
call the hotline or apply at a Neighborhood Energy Center
(see page 50). Applicaons will open October 2021.
Low-Income Home Energy Assistance Program
866-857-7095
TDD for deaf and hard of hearing: 800-451-5886
www.dhs.pa.gov (Search for LIHEAP)
Matching Energy Assistance Fund (MEAF)
Assists low-income residential customers with bill
payment. Is funded by customer contribuons that PECO
matches.
PECO
Customer Service Center
800-774-7040
www.peco.com (Search for Assistance Programs MEAF)
Oil Assistance Program
UESF provides direct oil assistance for low-income Philadelphia
residents who are unable to aord the cost of an oil delivery.
To be eligible for the oil assistance program, the total
household income must be at or below 175 percent of
the current federal poverty guidelines. Eligibility will be
determined at the me of applicaon.
To be eligible, individuals and families must also:
- Have not received a fuel oil grant in the last 12 months
- Be a Philadelphia resident
- Have applied for LIHEAP when available
- Be at or below 175% of the Federal Poverty Level (to
be determined at the me of applicaon)
The maximum assistance available for this program is 200
gallons of oil; families are eligible for assistance once every
12 months.
Ulity Emergency Services Fund
215-972-5170
www.uesfacts.org (Search for Oil Assistance)
Tiered Assistance Program (TAP)
The Tiered Assistance Program (TAP) provides customers with
signicant savings by oering a consistent bill based on their
income. Customers do not have to be behind on their bill and
will receive an income-based, consistent monthly bill. Past due
amounts are suspended and not enforced upon while enrolled
in the program.
TAP is for residents whose income falls below 150% of the
Federal Poverty Level (FPL), which is equivalent to $3,075 in
monthly income for a four-person household. However, higher
household incomes with a Special Hardship, may sll qualify. All
UTILITIES ASSISTANCE
55
customers who are struggling to pay their water bill should apply.
The Water Department and the Water Revenue Bureau are
working with several partners who have been trained and are
willing to provide assistance to customers who need help lling
out an applicaon:
Community Legal Services
1424 Chestnut St., 215-981-3700
www.clsphila.gov
Energy Coordinang Agency
106 W. Cleareld St., 215-609-1000
www.ecasavesenergy.org
Ulity Emergency Services Fund
1608 Walnut Street, Ste. 600, 215-972-5170
www.uesfacts.org
Neighborhood Energy Centers
(hps://www.ecasavesenergy.org/resources/
neighborhood-energy-centers for locaons)
UESF Emergency Grant
Helps pay heat-related bills. Applicant must have a shut-o
noce or no service. Applicant must have applied for and
exhausted all governmental energy assistance programs
available (LIHEAP). Must meet income guidelines.
Ulity Emergency Services Fund
215-972-5170
www.uesfacts.org (Search for Ulity Grant Program)
Water Conservation Housing Stabilization
Program
Low-income residents with high water usage and high
bills at risk of water shut-o can apply. UESF’s Water
Conservaon Housing Stabilizaon Program helps water
customers facing these challenges by providing:
- Financial assistance to pay o past due bills
- Plumbing repairs and modicaons to help decrease
water usage
- In-home water conservation education to help
promote good habits, lower usage, and decrease
water bills for the long term
Eligible residents must be a water customer with high
usage, high arrearages, and high water bills and must meet
income criteria of 175 percent of the Federal Poverty level
(to be determined at me of applicaon).
Ulity Emergency Services Fund
215-972-5170
www.uesfacts.org (Search for Water Conservaon)
UTILITIES ASSISTANCE
56
Information
Customer Assistance Referral and
Evaluation Services (CARES)
Provides support and direcon to help customers who
have temporary personal or nancial hardships to pay
their ulity bills.
PECO
Customer Service Center
800-774-7040
www.peco.com (Search for CARES)
Philadelphia Gas Works
215-235-1000
www.pgworks.com (Search for CARES)
Neighborhood Energy Centers
Serve as one-stop shops” for all low-income energy
customers. Sta provides budget counseling and intake
for conservaon and home-repair programs that oer
more permanent solutions to the problem of energy
aordability.
Energy services include:
- budget counseling
- energy conservaon educaon
- PECO and PGW Customer Assistance Programs
- water conservaon program
Call ECA or visit the website for a list of centers.
Energy Coordinang Agency of Philadelphia
215-988-0929
www.ecasavesenergy.org (Click on Neighborhood Energy
Centers)
UTILITIES ASSISTANCE
57
Vacant Properties/
Vacant Lots
Administration/Policy Making
PHDC
PHDC seeks to return vacant property—including pri-
vately owned tax delinquent property—in Philadelphia to
producve use. It manages the process of selling publicly
owned land to new private owners. Through the Philadel-
phia Land Bank, it also has the power to acquire privately
owned tax delinquent vacant property, making it easier
to assemble parcels for development.
PHDC idenes opportunies to turn vacant property
into aordable housing, equitable community develop-
ment, economic development opportunies, and open
spaces, including community gardens and side yards.
Publicly owned property is available for sale through the
PHDC website. Properes are available through compe-
ve sales, requests for proposals and in limited instances,
direct sales.
PHDC
1234 Market St., 17th Floor, Philadelphia, PA 19107
215-448-3000 (Main Number)
215-448-2160 (Home Repair Program)
www.phdcphila.org
Philadelphia Industrial Development
Corp. (PIDC)
On behalf of the City of Philadelphia, PIDC manages the
acquision, development and disposion of industrial and
commercial land in strategic locaons throughout the city.
PIDCs inventory includes seven industrial parks located in
Northeast, West and Southwest Philadelphia.
Philadelphia Industrial Development Corp.
215-496-8020
www.pidcphila.com
58
U. S. Department of Housing and Urban
Development (HUD)
Provides a lisng of available HUD houses as well as index
informaon for deeds and other documents. Fees apply.
U.S. Department of Housing and Urban Development
215-656-0500
www.hud.gov
www.espanol.hud.gov
HOUSING Q & A
VACANT PROPERTIES/VACANT LOTS
59
Veterans
Assistance
Impact Services
Impact services unique program combines housing,
case management services, and employment placement
support to assist veterans experiencing homelessness
to achieve self-sufficiency. We offer both transitional
housing and more permanent housing, depending on
what best ts your needs. For quesons about housing for
veterans, please send us an email: ImpactVetsReferrals@
impactservices.org
hps://www.impactservices.org/ 1952 E. Allegheny
Avenue Philadelphia, PA 19134 (215) 739-1600 Email:
Philadelphia Veterans Advisory
Commission
The ongoing goal of the City Council Veteran’s Advisory
Commission (VAC) is to proacvely serve Philadelphia
veterans by providing them with the informaon they
need to ensure that they receive all the benets they
righully deserve.
Philadelphia Veterans Advisory Commission
Room 127 City Hall, Philadelphia, PA 19107
(215) 686-3256
www.phlveterans.com
PHFA Loan Products
The Pennsylvania Housing Finance Agency has a variety
of loan products that complement VA loans, including
Keystone Home Loan, Keystone Advantage Assistance
Loan Program, Keystone Government Loan Program and
VA Interest Rate Reducon Renancing Loan (IRRRL).
Pennsylvania Housing Finance Agency (PHFA)
800-822-1174 or 717-780-3800
TDD for deaf and hard of hearing: 717-780-1869
www.phfa.org (Search for Loan Products)
HOUSING Q & A
60
UESF Veterans' Program
Using a housing-first case management model, UESF
provides services including housing acquisition and
landlord negoaon, VA benet assistance, mainstream
benefits, legal assistance referrals, self-sufficiency
education, and temporary financial assistance when
needed.
Ulity Emergency Services Fund
215-814-6888
www.uesfacts.org
VETERANS
61
Housing Q & A
Homeowners
How do I determine the appraised value
of a house?
You will need to hire an appraiser to conduct an appraisal.
Companies are listed in the phone book and on the Web.
How do I find out about back taxes on a
property?
Obtain this information by visiting the Revenue
Department’s website at www.phila.gov/revenue and
click on the link Real Estate Tax Balances. If you do not
have access to a computer, they are available at the Free
Library of Philadelphia.
How can I have the name changed on a
deed if the person is deceased?
How do I transfer a deed?
In order to change or transfer the deed to a property
owned by a deceased person, the estate must rst be
probated. You must go to the Register of Wills, Room 180
City Hall. Fees are assessed based on the value of the
estate. For more informaon, call 215-686-6250 or visit
www.phila.gov/wills
How can I get a copy of my deed?
You can obtain a copy of your deed from the Department
of Records, Room 154 City Hall. There is a $2 per page fee.
215-686-2262
How can I receive help if a demolished
property has made my house structurally
weak?
Licenses and Inspections (L&I) operates a Complaint
Hotline handling issues such as dangerous buildings. L&I
will send an inspector to the property to determine the
damage and may issue a citaon to the responsible party.
Licenses & Inspecons, City of Philadelphia
215-686-2463
62
Information for Developers
How do I get my company certified as a
minority-, woman- or disabled-owned
business?
The Oce of Economic Opportunity provides a list of
cerfying agencies on its website.
Oce of Economic Opportunity, City of Philadelphia
www.phila.gov/oeo or 215-683-2057
How do I find a minority-, woman- or
disabled-owned business to serve as a
subcontractor?
The Oce of Economic Opportunity maintains a database
of certified minority-, woman- and disabled-owned
businesses.
Oce of Economic Opportunity, City of Philadelphia
www.phila.gov/oeo
How do I get information to do home
repair work for PHDC?
Contractors interested in parcipang in a PHDC program
can request to be noed of future Request for Proposals
(RFPs) and/or Request for Qualicaons by vising PHDCs
website or its oces.
Philadelphia Housing Development Corp. (PHDC)
1234 Market St., 17th Floor, Philadelphia, PA 19107
215-448-3000
www.phdchousing.org
How do I respond to a housing RFP?
Each Request For Proposals (RFP) has its own set of
requirements. In general, respondents must be incorporated
enes with a track record in providing the service for
which funding is sought and must have sound nancial
management systems. The RFP will require informaon
about the organizaon’s experience and background, what
it is proposing to do, budgets, etc. RFPs are adversed on
the websites below and in select area newspapers.
www.phila.gov/dhcd
www.phdcphila.org
How do I get placed on the RFP mailing
list for DHCD, PHDC and PRA?
Individuals and organizaons interested in being added to
the RFP mailing lists of DHCD and PHDC should visit the
agency websites and use the “Sign up” funcon.
www.phila.gov/dhcd
www.phdcphila.org
HOUSING Q & A
63
How do I start a nonprofit group?
Regional Housing Legal Services (RHLS) provides legal and
technical assistance to nonprot organizaons, community-
based groups and resident groups developing housing for
lower-income persons and engaging in innovave community-
driven economic development opportunies to revitalize
their neighborhoods. RHLS also provides free legal assistance
in obtaining tax-exempt status, ling incorporaon papers
and draing organizaonal documents. Requests must be in
wring.
Regional Housing Legal Services
2 S. Easton Rd., Glenside, PA 19038
215-572-7300
www.rhls.org
How can a nonprofit group receive
funding from the Division of Housing and
Community Development (DHCD)?
From me to me DHCD issues RFPs for products and
services such as aordable housing producon, housing
counseling, neighborhood planning, community outreach,
and others. DHCD does not provide direct operating
support (funding) but rather provides funding for sta and
overhead costs directly related to contracted acvies.
How do I start a Community Development
Corporation (CDC)?
For advice on starng a CDC, contact:
Philadelphia Associaon of CDCs (PACDC)
1315 Walnut St., Suite 1600, Philadelphia, PA 19107
215-732-5829
www.pacdc.org
Information on a Property
How do I find out who owns a
property in Philadelphia?
Ownership of a property is provided on the Oce of
Property Assessment website.
Oce of Property Assessment, City of Philadelphia
601 Walnut St., Suite 300 West, Philadelphia, PA 19106
215-686-4334
www.phila.gov/opa
Visit the Department of Records. Informaon is
not given out over the phone. You must visit the
Department of Records or mail a request. Research is
free but fees are charged for copies.
HOUSING Q & A
64
Department of Records, City of Philadelphia
Room 154 City Hall (Reading Room)
Philadelphia, PA 19107
Mon - Fri from 8 am - 4 pm
215-686-2292
www.phila.gov/records
How do I find out what a house last sold for?
If you have a specic address, you can get its last
recorded selling price from the Oce of Property
Assessment.
Oce of Property Assessment, City of Philadelphia
601 Walnut St., Suite 300 West, Philadelphia, PA 19106
215-686-4334
www.phila.gov/opa
How do I find out the zoning for a
property or lot?
Access parcel data including maps, measurements and
history through the Department of Records. A daily or
monthly subscripon fee is charged.
Department of Records, City of Philadelphia
Room 156 City Hall, Philadelphia, PA 19107
215-686-2260
property.phila.gov
View property zoning, measurements and overlay maps
as well as access a link to the Philadelphia Zoning Code
through the Department of Licenses & Inspecons.
Licenses & Inspecons, City of Philadelphia
Municipal Services Building
1401 JFK Blvd., Concourse Level, Philadelphia, PA 19102
215-686-8686
www.phila.gov/map
How do I find out the plan for my
neighborhood?
Philadelphia2035 provides a blueprint to guide public
and private investment in the physical development of
our city. Residents, business owners, builders, and public
employees can use the Citywide Vision and District Plans
to guide and understand growth.
Residents and business owners can verify whether a
proposed development is in line with the plan, parcipate
in meengs for District Plans, and more.
Philadelphia City Planning Commission
1515 Arch St., 13th Floor
Phila., PA 19102
215-683-4615
www.phila2035.org
HOUSING Q & A
65
How do I find out about community
groups in my area?
Community organizaons that are concerned with the
physical development of the community can become a
“Registered Community Organization” (RCO) in order
to receive early nocaon of zoning cases occurring
within their stated boundaries. RCOs are recipients of
early nocaon of zoning appeals and are not given any
special privileges before the Zoning Board of Adjustment.
Philadelphia City Planning Commission
1515 Arch St., 13th Floor
Phila., PA 19102
215-683-4615
www.phila.gov (Search for RCO)
Where can I research details about my
home or another property or sales/tax
history?
This informaon can be found at phila.gov/property.
What can I find on atlas.phila.gov?
This site is great for:
Geng the history of acvity at or near an address
(311, crime incidents, vacant property, zoning appeals)
across several departments
Deeds and L&I (permits, zoning history, violaons,
licenses)
Zoning (pending legislaons, overlays, RCO contacts)
Nearby (zoning appeals, 311 requests)
Measuring tools & viewing street and aerial imagery
Historical maps
Finding your polling place, elected representaves,
and RCOs
What is on www.openmaps.phila.gov?
A few examples of the types of informaon you can see
on the map:
Boundaries of RCOs (Registered Community
Organizaons)
Protected Historic Places (Philadelphia Registry of
Historic Places)
Zoning Board Appeals (Zoning and Planning)
Demolions, Inspecons, Unsafe Buildings (Licenses
& Inspecons)
Construcon Permits
Recreaon Centers
School Catchments
HOUSING Q & A
66
Agency Directory
Acon Wellness
215-981-0088
www.aconwellness.org
American Red Cross
2221 Chestnut St.
Philadelphia, PA 19103
215-299-4000
www.redcross-philly.org
Apple Tree Family Central Intake Center
1430 Cherry St.
Philadelphia, PA 19102
215-686-7150, 7152
Center for Advocacy for the Rights & Interests of the
Elderly
1500 JFK Blvd., Suite 1500
Philadelphia, PA 19102
215-545-5728
www.carie.org
Lead and Healthy Homes Program
215-685-2788
www.phila.gov
(Search for Lead and Heathy Homes)
Community Legal Services: Center City Oce
1424 Chestnut St., 5th Floor
Philadelphia, PA 19102
215-981-3700
www.clsphila.org
67
Community Legal Services: Law Center North Central
1410 W. Erie Ave.
Philadelphia, PA 19140
215-227-2400
www.clsphila.org
Covenant House Crisis Center
31 E. Armat St.
Philadelphia, PA 19144
215-951-5411
www.covenanthousepa.org
Department of Revenue
City of Philadelphia
Municipal Services Building
1401 John F. Kennedy Blvd., Concourse Level
Philadelphia, PA 19102
215-686-6442
www.phila.gov/revenue
Division of Housing and Community Development
City of Philadelphia
1234 Market St., 17th Floor
Philadelphia, PA 19107
215-686-9749
TTY for deaf and hard of hearing: 215-686-9803
www.phila.gov/dhcd
Energy Coordinang Agency of Philadelphia
106 W. Cleareld St.
Philadelphia, PA 19133
215-988-0929
www.ecasavesenergy.org
Fair Housing Commission, City of Philadelphia
601 Walnut St., Suite 300 South
Philadelphia, PA 19106
215-686-4670
www.phila.gov/fairhousingcommission
AGENCY DIRECTORY
68
Gaudenzia House of Passage
1306 Spring Garden St.
Philadelphia, PA 19123
215-238-2150
111 N. 48th St.
Philadelphia, PA 19139
267-713-7778
www.gaudenzia.org
Housing and Urban Development, U. S. Department of
Wanamaker Building
100 Penn Square East, 11th Floor
Philadelphia, PA 19107
215-656-0500
www.hud.gov
www.espanol.hud.gov
Landlord & Tenant Court/Municipal Court
City of Philadelphia
1339 Chestnut St., Room 1020
Philadelphia, PA 19107
215-686-2910
Liberty Resources, Inc.
112 N. 8th St., Suite 600
Philadelphia, PA 19107
215-634-2000
www.libertyresources.org
Licenses & Inspecons, Department of
City of Philadelphia
Municipal Services Building
1401 JFK Blvd., Concourse Level
Philadelphia, PA 19102
215-686-8686
www.phila.gov/li
Mayor's Commission on Aging
100 S. Broad St., 4th Floor
Philadelphia, PA 19110
215-686-8450 (Oce)
www.phila.gov/aging
AGENCY DIRECTORY
69
New Kensington CDC (NKCDC)
2771 Ruth St., Ste. 1
Philadelphia, PA 19134
215-427-0350
www.nkcdc.org
Oce of Economic Opportunity
City of Philadelphia
1515 Arch St., 12th Floor
Philadelphia, PA 19102
215-683-202051
www.phila.gov/oeo
Oce of Property Assessment
City of Philadelphia
601 Walnut St., Suite 300 West
Philadelphia, PA 19106
215-686-4334
www.phila.gov/opa
Oce of Re-Integraon Services
City of Philadelphia
1425 Arch St., 1
st
Floor
Philadelphia, PA 19102
215-683-3370
www.phila.gov/rise
Oce of Homeless Services
City of Philadelphia
1401 JFK Blvd., 10th Floor
Philadelphia, PA 19102
215-686-7175
www.phila.gov/homelessservices
Emergency/Assistance & Response Unit
1430 N. Cherry St.
Philadelphia, PA 19102
215-685-9087
(Agencies subject to change)
AGENCY DIRECTORY
70
PECO
Customer Service Center
2301 Market St.
Philadelphia, PA 19103
800-494-4000
www.peco.com
Pennsylvania Housing Finance Agency
211 N. Front St.
Harrisburg, PA 17101
800-822-1174
www.phfa.org
Philadelphia Associaon of Community
Development Corporaons
1315 Walnut St., Suite 1600
Philadelphia, PA 19107
215-732-5829
www.pacdc.org
Philadelphia Corporaon for Aging
642 N. Broad St.
Philadelphia, PA 19130-3409
PCA Helpline - 215-765-9040
215-765-9000
Philadelphia Gas Works
1137 Chestnut St.
Philadelphia, PA 19107
215-235-1000
www.pgworks.com
Philadelphia Housing Authority
2013 Ridge Ave.
Philadelphia, PA 19121
215-684-4000 (follow prompts)
www.pha.phila.gov
PHA Admissions Oce
2013 Ridge Ave.
Philadelphia, PA 19121
215-684-4000 (follow prompts)
TDD for deaf and hard of hearing: 800-654-5984
Mon - Fri from 9 am - 2 pm
www.pha.phila.gov
AGENCY DIRECTORY
71
PHA Accessibility Coordinator
2013 Ridge Ave.
Philadelphia, PA 19121
215-684-4379
www.pha.phila.gov
PHA Homeownership Division
2013 Ridge Ave.
Philadelphia, PA 19121
215-684-8926
www.pha.phila.gov
PHA Housing Choice Voucher Oce
2850 Germantown Ave.
Philadelphia, PA 19133
215-684-4300 (follow prompts)
www.pha.phila.gov
PHA Senior Programs
215-684-3959
PHDC
1234 Market St., 17th Floor
Philadelphia, PA 19107
215-448-3000
www.phdcphilla.org
Philadelphia Industrial Development Corp.
1500 Market St., Suite 2600 West
Philadelphia, PA 19102
215-496-8020
www.pidcphila.com
Philadelphia Redevelopment Authority
1234 Market St., 16th Floor
Philadelphia, PA 19107
215-854-6500
www.phila.gov/pra
Philadelphia Veterans Advisory Commission
Room 127 City Hall
Philadelphia, PA 19107
215-686-3256
www.phila.gov/veterans
(Agencies subject to change)
AGENCY DIRECTORY
72
Philadelphia VIP
1500 Walnut St., Suite 400
Philadelphia, PA 19102
215-523-9550
www.phillyvip.org
Preservaon Alliance for Greater Philadelphia
1608 Walnut St., Suite 1702
Philadelphia, PA 19103
215-546-1146
www.preservaonalliance.com
Philadelphia County Assistance Oce
801 Market St., 5th Floor
Philadelphia, PA 19107
215-560-1976
www.dhs.pa.gov
Records Department, City of Philadelphia
Room 154 City Hall (Reading Room)
Philadelphia, PA 19107
215-686-2292, 1483
www.phila.gov/records
Red Shield Family Residence
715 N. Broad St.
Philadelphia, PA 19123
215-787-2887
pa.salvaonarmy.org/greater-philadelphia
Regional Housing Legal Services
2 S. Easton Road
Glenside, PA 19038
215-572-7300
www.rhls.org
Roosevelt Darby Center
802 N. Broad St.
Philadelphia, PA 19130
215-685-3700
AGENCY DIRECTORY
73
Salvaon Army
701 N. Broad St.
Philadelphia, PA 19123
215-787-2800
www.salvaonarmypendel.org
SeniorLAW Center
Two Penn Center
1500 JFK Blvd., #1501
Philadelphia, PA 19102
215-988-1242
www.seniorlawcenter.org
Sheri Sales
City of Philadelphia
100 S. Broad St., 5th Floor
Philadelphia, PA 19110
215-686-3565
www.oceofphiladelphiasheri.com
Staon House
2601 N. Broad St.
Philadelphia, PA 19132
215-225-9230
Tenant Union Representave Network
100 S. Broad St., Suite 800
Philadelphia, PA 19110
215-940-3900
www.rturn.net
United Way of Greater Philadelphia and
Southern New Jersey
1800 Benjamin Franklin Parkway, Suite 1200
Philadelphia, PA 19103
215-665-2500
www.unitedforimpact.org
Urban Aairs Coalion
1207 Chestnut St., 7th Floor
Philadelphia, PA 19107
215-851-0110
www.uac.org
AGENCY DIRECTORY
74
Ulity Emergency Services Fund
1608 Walnut St., Suite 600
Philadelphia, PA 19103
215-972-5170
www.uesfacts.org
Water Department, City of Philadelphia
1101 Market St., 3rd Floor
Philadelphia, PA 19107
215-685-4901
www.phila.gov/water
Water Revenue Bureau, City of Philadelphia
Municipal Services Building
1401 JFK Blvd., Concourse Level
Philadelphia, PA 19102
215-685-6300
www.phila.gov/waterrev
Women Against Abuse
100 S. Broad St., Suite 1341
Philadelphia, PA 19110
215-386-1280
Hotline: 1-866-723-3014 (24 hours)
www.womenagainstabuse.org
Youth Emergency Service
1526 Fairmount Ave.
Philadelphia, PA 19130
215-787-0633
www.ysiphilly.org
Youth Services Inc. 1526 Fairmount Ave.
Administrave Oce
410 N. 34th St.
Philadelphia, PA 19104
215-222-3262
(Agencies subject to change)
AGENCY DIRECTORY
75
Housing Counseling
Agencies
The Division of Housing and Community Development
funds housing counseling agencies citywide to assist in
prepurchase and postpurchase counseling. These agencies
also provide counseling to help homeowners avoid
predatory loans and mortgage foreclosure.
Acon Wellness, Inc.
1216 Arch St., 6th Fl.
Phila., PA 19107
215-981-0088
www.aconwellness.org
HIV/AIDS-related housing
counseling only
Aordable Housing Centers of Pennsylvania
846 N. Broad St., 1st oor
Phila., PA 19130
215-765-1221
www.ahcopa.org
Aordable Housing Centers of Pennsylvania -
NE Locaon
6325 Frankford Avenue, Unit D
Phila., PA 19135
215-624-0221
www.ahcopa.org
Asociación Puertorriqueños en Marcha (APM)
600 W. Diamond St.
Phila., PA 19122
215-235-6070
www.apmphila.org
Center in the Park (Senior Center)
5818 Germantown Ave.
Phila., PA 19144
215-848-7722
www.centerinthepark.org
76
Clari
1635 Market St., Suite 510
Phila., PA 19103
215-563-5665
www.clari.org
Congreso de Lanos Unidos
216 W. Somerset St.
Phila., PA 19133
215-763-8870
www.congreso.net
Esperanza
4261 N. 5th St.
Phila., PA 19140
215-324-0746
www.esperanza.us
Greater Philadelphia Asian Social Service Center (GPASS)
4943 N. 5th St.
Phila., PA 19120
215-456-1662
www.gpasspa.org
Greater Philadelphia Community Alliance (GPCA)
2029 S. 8th St.
Phila., PA 19148
215-468-1645 x7200
www.ucsep.org
HACE: Central Oce
167 W. Allegheny Ave., Ste. 200
Phila., PA 19140
215-426-8025
www.hacecdc.org
HACE: Frankford Oce
4907 Frankford Ave.
Phila., PA 19124
215-437-7861
www.hacecdc.org
HOUSING COUNSELING AGENCIES
77
Intercommunity Acon (Senior Center)
403 Rector St.
Phila., PA 19128
215-487-1750
www.intercommunityacon.org
Intercultural Family Services
4225 Chestnut St.
Phila., PA 19104
215-386-1298
www.ifsinc.org
Liberty Resources
112 N. 8th St., Ste. 600
Phila., PA 19107
215-634-2000
www.libertyresources.org
Mt. Airy CDC
6703 Germantown Ave., Ste. 200
Phila., PA 19119
215-844-6021
www.mtairycdc.org
New Kensington CDC
2771 Ruth St., Suite 1
Phila., PA 19134
215-427-0350
www.nkcdc.org
Norris Square Community Alliance
174 Diamond St.
Phila., PA 19122
215-426-8734
www.nscaonline.org
Northwest Counseling Service
6521 N. Broad St., 1
st
Floor
Phila., PA 19126
215-324-7500 (dial 0)
www.nwcsinc.org
HOUSING COUNSELING AGENCIES
78
Philadelphia Chinatown Development Corporaon
301-305 N. 9th St.
Phila., PA 19107
215-922-2156
www.chinatown-pcdc.org
Philadelphia Senior Center
509 S. Broad St.
Phila., PA 19147
215-546-5879
www.philaseniorcenter.org
Southwest CDC
6328 Paschall Ave.
Phila., PA 19142
215-729-0800
www.southwestcdc.org
Tenant Union Representave Network
100 S. Broad St., Suite 100
Phila., PA 19110
215-940-3900
www.rturn.net
Tenant-related counseling only
Unemployment Informaon Center
112 N. Broad St., 11th Fl.
Phila., PA 19102
215-557-0822
www.philaup.org
Urban League of Philadelphia
121 S. Broad St., 9th Fl.
Phila., PA 19107
215-985-3220
www.urbanleaguephila.org
West Oak Lane CDC
1624 Wadsworth Ave.
Phila., PA 19150
215-224-8339
www.westoaklanecdc.org
HOUSING COUNSELING AGENCIES
79
Neighborhood Advisory
Committees
The Division of Housing and Community Development funds
Neighborhood Advisory Commiees (NACs) citywide to provide
informaon and referral services and to promote cizen parcipa-
on and neighborhood planning.
NACs are funded on an area-benet basis. Eligible service areas
must contain at least 51 percent low- or moderate-income residents,
based on census data provided to the City of Philadelphia by the
U.S. Department of Housing and Urban Development.
ACHIEVEability
5901 Market St., Suite 410, Phila., PA 19139
215-748-8800 www.achieveability.org
Asociacion Puertorriquenos en Marcha (APM)
1900 N. 9th St., Phila., PA 19140
267-296-7200 www.apmphila.org
Brewerytown-Sharswood
3000 D Master St., Phila., PA 19121
267-858-4246/4266 www.brewerytownsharswoodnac.org
Diversified Community Services
1529 S. 22nd St., Phila., PA 19146
215-336-5505 www.dcsphila.org
Enterprise Center, The
4548 Market St., Phila., PA 19139
215-895-4075 www.theenterprisecenter.com
Frankford CDC
4667-69 Paul St., 2nd floor, Phila., PA 19124
215-743-6580 www.frankfordcdc.org
Germantown United
5320 Germantown Avenue, Philadelphia PA 19144
215-856-4303 https://germantownunitedcdc.org/
Greater Philadelphia Asian Social Service Center
(GPASS)
4943 N. 5
th
St., Phila., PA 19120
215-456-1662 www.gpasspa.org
80
HACE
167 W. Allegheny Ave., Phila., PA 19140
215-426-8025 www.hacecdc.org
Hunting Park NAC
3760 N. Delhi St., Phila., PA 19140
215-225-5560 www.huntingparknac.org
Mt. Vernon Manor, Inc.
631 N. 39th St., Phila., PA 19104
215-475-9492 www.mvmcdc.org
New Kensington CDC
2771 Ruth St., Suite 1, Phila., PA 19134
215-427-0350 www.nkcdc.org
Nicetown CDC
4300 Germantown Ave., Phila., PA 19140
215-329-1827 www.nicetowncdc.org
People’s Emergency Center
325 N. 39
th
St., Phila., PA 19104
267-777-5800 www.pec-cares.org
Philadelphia Chinatown CDC
301-305 North 9th street, Philadelphia - PA 19107
215-922-2156 https://chinatown-pcdc.org/
South Kensington Community Partners
1301 N. 2
nd
St., Phila., PA 19122
215-427-3463 www.southkensingtoncommunity.org
Southwest CDC
6328 Paschall Ave., Phila., PA 19142
215-729-0800 www.southwestcdc.org
Strawberry Mansion Neighborhood Action Center
2829 W. Diamond St., Phila., PA 19121
215-235-7505 www.strawberrymansioncdc.org
Tioga United, Inc.
1539 W. Venango Street, Philadelphia PA 19140
267-639-6912 www.tiogaunitednac.org
Urban Affairs Coalition/Parkside Association
1207 Chestnut Street, Ste. 722 Phila. PA 19107
215-851-1817 https://uac.org/
Whitman Council, Inc.
2455 S. 3
rd
St., Phila., PA 19148
215-468-4056 www.whitmancouncil.com
NEIGHBORHOOD ADVISORY COMMITTEES
81
Program Index
Access Down Payment and Closing Cost Assistance
Program .............................................................................. 17,51
Access Home Modicaon Program..............................20, 27, 51
Acon Wellness............................................................................. 50
Adapve Modicaon Program (AMP)..........................25, 44, 49
American Red Cross ....................................................................... 4
Apple Tree Family Center.................................................................8
Basic Systems Repair Program (BSRP)........................................ 25
BenePhilly....................................................................................... 44
Bethesda Project..............................................................................6
CAP Rate.........................................................................................53
CAPABLE .........................................................................................45
Community Legal Services .....................................................32, 34
Covenant House Crisis Center.........................................................9
COVID Resources............................................................................10
Customer Assistance Referral and Evaluaon
Services (CARES).............................................................................56
Customer Responsibility Program (CRP).....................................53
Direct Emergency Financial Assistance..........................................4
Emergency Heater Hotline............................................................26
Emergency Resources for Older Philadelphians.........................53
Emergency Shelter Allowance Program..................................7, 38
Employer Assisted Housing Program...........................................18
Fair Housing Commission.......................................................11, 31
Fair Housing Rights Center in Southeastern Pennsylvania........11
FHA Streamline Renance Program.............................................21
First Front Door (FFD)....................................................................17
Gaudenzia House of Passage..........................................................8
HFA Preferred Risk Sharing and HFA Preferred Program...........21
Historic Properes Repair Program..............................................27
HomeBuyNow.................................................................................18
Homeless Advocacy Project..........................................................34
Homelessness Prevenon Program.............................................38
Homeowner's Emergency Loan Program (HELP).......................28
Homeowners' Emergency Mortgage Assistance
Program (HEMAP)..........................................................................13
Homeowners Energy Eciency Loan
Program (HEELP).............................................................................28
Homes for Sale...............................................................................18
HOMEstead Down Payment and Closing Cost
Assistance Loan..............................................................................22
82
HomeStyle Renovaon Loan........................................................29
Housing Choice Voucher Program (formerly Secon 8)............41
Housing Equality Center of Pennsylvania....................................11
Housing Preservaon.......................................................................2
HUD Homes.......................................................................11, 19, 58
HUD Rental Assistance Program............................................39, 48
Keystone Advantage Assistance Loan Program..........................22
Keystone Government Loan Program..........................................23
Keystone Home Loan....................................................................22
Lead and Healthy Homes Program (LHHP).................................33
Liberty Resources...........................................................................51
Licenses & Inspecons Rental Complaints and
Inspecon Requests.......................................................................32
LIHEAP Grant...................................................................................53
Longme Owner Occupants Program.........................................37
Low Income Senior Cizen Real Estate Freeze Program......36, 47
Low Income Usage Reducon Program (LIURP).........................26
Matching Energy Assistance Fund (MEAF)..................................54
Mayor's Commission on Aging.....................................................44
Mortgage Credit Cercate Program...........................................36
Neighborhood Energy Centers.....................................................56
Oce of HIV Planning.....................................................................50
Oce of Homeless Services............................................................6
Oce of Re-Integraon Services (R.I.S.E.) ..................................43
Oil Assistance Program..................................................................54
Owner-Occupied Real Estate Payment
Agreement Program......................................................................35
PAHousingSearch.com........................................................... 20, 40
PCA Emergency Fund....................................................................45
PCA Helpline...................................................................................45
PGW Ecient Equipment Rebates ..............................................29
PHDC.................................................................................................2
PHFA Loan Products.......................................................................59
Philadelphia Asset & Property Management
Corporaon (PAPMC) ...................................................................42
Philadelphia Housing Authority (PHA)
Accessible Housing..................................................................40, 50
Philadelphia Housing Authority (PHA)
Homeownership.............................................................................24
Philadelphia Housing Authority (PHA)
Public Housing................................................................................40
Philadelphia Housing Authority (PHA)
Ridge Avenue Eldercare Services..................................................46
PROGRAM INDEX
Philadelphia Housing Authority (PHA)
Senior Centers.................................................................................46
Philadelphia Housing Authority (PHA)
Senior Housing.........................................................................42, 48
Philadelphia Industrial Development Corp.................................57
Philadelphia Veterans Advisory Commission..............................59
Philly First Home Program.............................................................17
Phillytenant.org..............................................................................39
Property Tax Abatement Program................................................35
Property Tax/Rent Rebates...............................................35, 36, 47
Public Housing...................................................................................2
Public Interest Law Center.............................................................12
Real Estate Tax Installment Program............................................35
Red Cross House...............................................................................4
Red Shield Family Residence...........................................................8
Restore, Repair, Renew..................................................................29
Reverse Mortgages and Reverse Mortgage Counseling.........47
Salvaon Army.............................................................................5
SaveYourHomePhilly Hotline..............................................13, 30
Senior Housing Assistance Repair Program (SHARP)........26, 45
SeniorLAW Center................................................................34, 46
Sheri Sales................................................................................19
Staon House...............................................................................8
Suburban Housing Agencies........................................................3
Tangled Title................................................................................20
Tenant Union Representave Network (TURN)................12, 31
The Roosevelt Darby Center........................................................8
Tiered Assistance Program (TAP)..............................................54
UESF Veterans’ Program.....................................................38, 60
United Way of Greater Philadelphia/Southern
New Jersey....................................................................................5
VA Interest Rate Reducon Renancing Loan (IRRRL)............23
Water Conservaon Housing Stabilizaon Program...............55
Weatherizaon...........................................................................27
Women Against Abuse..........................................................6, 49
Youth Emergency Service........................................................5, 9
PROGRAM INDEX
1234 Market St., 17th Floor
Philadelphia, PA 19107
phila.gov/dhcd
PHLPlanDevelop
@PHLPlanDevelop
wwwwww
It is the policy of the City of Philadelphia to provide services without
regard to race, color, religion, sex, sexual orientation, having AIDS
or being perceived to have AIDS, national origin, ancestry, physical
handicap or age.
City of Philadelphia