COLD THERAPY SYSTEM
WITH PATENT-PENDING PROGRAMMABLE
TIMER & TEMPERATURE FLOW CONTROL
INSTRUCTIONS
polarproducts.com | 800.763.8423
SECTION .......................................................................... PAGE
ACTIVE ICE® SYSTEM (AIS) COMPONENTS ..............................2
SET-UP AND USAGE ...............................................................3
THERAPY PAD USAGE ............................................................7
TROUBLESHOOTING GUIDE .................................................. 8
CAUTIONS AND WARNINGS ................................................10
WARRANTY AND SERVICE ................................................... 11
ACTIVE ICE® ACCESSORIES AND UPGRADES ......................... 12
Paents and medical professionals should carefully read all of the following
instrucons and warnings before using and operang the Polar Acve Ice®
Cold Therapy System.
Polar Products, Inc. will not be liable for injuries that result
from misuse or misapplicaon of this system.
ACTIVE ICE® SYSTEM (AIS)
COMPONENTS
9-QUART OR
16-QUART COOLING
RESERVOIR WITH
INSULATED TUBING
#AIS3.0
ACTIVE ICE® POWER
SUPPLY #PS-AIS
PROGRAMMABLE TIMER
& TEMPERATURE FLOW
CONTROL #DFT
169
THERAPY PAD AS SPECIFIED WITH PURCHASE
COMES WITH YOUR SYSTEM.
WARNING: Possible cold related injuries: The Acve Ice® Cold Therapy System can
seriously injure skin if improperly used. Follow all instrucons to ensure paent safety.
Use only under the direcon and supervision of a licensed healthcare provider.
NOTE: Due to health and hygiene regulaons, all Acve Ice® Cold Therapy
products and parts are non-returnable once used.
2
SCAN TO SEE ALL
THERAPY PAD
OPTIONS FOR
YOUR ACTIVE ICE®
SYSTEM.
SCAN TO SEE
ALL ACCESSORY
OPTIONS FOR
YOUR ACTIVE ICE®
SYSTEM.
USE ONLY AS PRESCRIBED: Paents rst need to be assessed by their physicians for
contraindicaons, risk factors, and medical history, before using this product. Supervision
may be necessary to ensure precauons are followed, especially with young children
and the elderly. Adhere strictly to your healthcare provider’s instrucons regarding use,
treatment mes, treatment frequency, sengs, self-assessment and best pracces
regarding your specic condion. See page 10 of this instrucon manual for more
informaon on warnings and risk factors for cold-induced injury and/or contraindicaons.
WARNING: An insulaon barrier is required. Do not allow direct contact with the skin.
Always use an insulaon barrier between the skin and the Acve Ice® therapy pad. Failure
to use an insulaon barrier between the therapy pad and the skin can lead to injury. If
post-surgery dressing or bandages on target therapy area do not completely cover the skin,
place a piece of fabric over the bandage to ensure complete skin coverage.
CAUTION: Therapy pad is not sterilized, never use on broken or bleeding skin. The
insulaon barrier must be dry. If moisture is present in the insulaon barrier the skin may
become colder than intended. If moisture is found, replace with a dry barrier immediately.
If you would like to watch our video showing you how to set up your
system, scan the QR code to the right. It is available to view on our
website at polarproducts.com, as well as our YouTube channel.
1. SETTING UP THE SYSTEM
a. CAUTION: Always begin with power supply unplugged. Do not
turn on the system unl all connecons are complete and the
insulated tubing from the cooling reservoir to the therapy pad is free from bends or
restricons, as this will restrict water ow through the system.
b. Connect the therapy pad tubes to the Acve Ice® System tubes with the quick
disconnect couplings. Be sure the tabs
on the female couplings are pushed
all the way down, then insert the male
couplings into the female couplings.
Couplings “click” when they are properly
locked together.
c. Open the reservoir and ll with clean,
cold water to the water ll line in the
cooling reservoir. Be sure water covers
the pump in the reservoir. CAUTION: NEVER OPERATE THE UNIT WITHOUT WATER!
d. Completely ll the reservoir with ice to the water return ow tube located near the
top of the reservoir.
PLEASE READ INSTRUCTIONS THOROUGHLY BEFORE USE
SET-UP AND USAGE
MALE COUPLINGS
ORINGS
METAL TABS
FEMALE COUPLINGS
3
SET-UP AND USAGE (continued)
OPERATING TIP: Use frozen 500 ml (16.9 oz) water
boles instead of ice! They will last longer, and are
reusable and convenient. No emptying of melted ice
water from the reservoir each me it needs recharged!
When using frozen water boles, remove labels and place
them in the cooling reservoir rst, then ll with water to
below the water return ow tube.
e. Plug the power supply into a wall outlet. Then plug
the Programmable Timer and Temperature Flow
Control (#DFT) into the power supply. Finally, plug the
programmable mer into the electrical jack on the plate
side of the cooling reservoir. Ensure all connecons are secure.
f. Programmable Timer and Temperature Flow Control Instrucons
4
TO COOLING RESERVOIR
TO POWER SUPPLY
#DFT
If you would like to watch our video showing you how to use
your digital mer, scan the QR code to the right. It is available
to view on our website at polarproducts.com, as well as our
YouTube channel.
Note: Remove the plasc screen protector.
1. This combinaon control is plugged-in between the
power supply and the cooling reservoir. It has four (4)
temperature ow sengs: 4 (coldest), 3, 2 and 1 (least
cold). The mer funcon may be set in 10-minute
increments up to 990 minutes for both “ON” and “OFF.”
2. The center buon is both the on/o switch and to set the
temperature ow control.
3. When the therapy system is set-up and ready to turn on,
push the center buon to turn the system on.
4. The system will immediately turn on and the LED display
will show the number “4,” then “ON,” then “10.”
5. The system’s default seng at start-up is set at the coldest
temperature seng of “4” and the mer is set to cycle 10
minutes on and 10 minutes o.
6. Increase or decrease the ON me by pressing the right (+)
or le (-) buon.
7. Increase or decrease the OFF me by pressing the top (+)
or boom (-) buon.
8. The mer will cycle the system on and o per the set mes unl they are changed
or the system is turned o.
9. If it is desired to have the system on for a certain number of minutes then turn o
with no cycling, then set the me o to “0”.
10. To regulate the water ow, press the center buon once to show the default
ow seng of “4.” Press the center buon again and the ow control will drop to
seng “3”. Press it again and it will drop to “2”, then again to have it drop to “1”
and one nal me will turn the system o.
11. The system will maintain the water ow sengs throughout the on and o cycles
but will return to the default seng of “4” if turned o.
12. As long as the mer is plugged in, the last “on” and “o” seng will automacally
come up each me it is turned on. However, the temperature ow control will
revert back to the coldest seng “4.”
13. If the mer is unplugged, the sequence starts over at number 2 above.
Please be advised: it is normal to have minimal ow at the lowest seng (“1”).
CAUTION: Always follow your healthcare provider’s direcons in regards to
treatment me, “on” and “o” cycles, and skin inspecon.
This programmable mer and temperature ow control is ONLY compable with
the Polar Products Acve Ice® 3.0 Cold Therapy System.
g. Lay the connected therapy pad on a level surface with the cooling reservoir and press
the “on/o” buon on the programmable mer. Water will begin circulang through
the therapy pad and back into the cooling reservoir via the water return ow tube.
Allow the system to run several minutes before securing the therapy pad to the target
body part. This will ensure good ow through the system.
Always ensure there is water owing out of the return tube into
the cooling reservoir.
h. Use the elasc belt(s) with hook and loop tabs to secure the
therapy pad comfortably on the target body part. (See “Therapy
Pad Usage” secon on page 7 in this manual for proper t with
elasc belts.) CAUTION: Always use an insulaon barrier, such
as a t-shirt, leggings (or other clothing), cast padding or elasc
bandage, between the therapy pad and the skin.
i. When the water temperature has risen above the desired level, rell
the reservoir with ice. (See steps ‘c’ and ‘d’.) Drain water if necessary.
j. Conrm water is owing out of the return ow tube at the top of the cooling
reservoir when the system is on.
Skin Inspecon: Inspect the skin under the therapy pad as instructed by your
healthcare provider.
CAUTION: Stop use and contact your healthcare provider immediately if you experience
any adverse reacons, such as increased pain, burning, itching, increased swelling,
blisters, increased redness, discoloraon, welts, other changes in skin appearance, or any
other reacon idened by your healthcare provider.
5
PUMP
WATER RETURN
FLOW TUBE
SET-UP AND USAGE (continued)
2. ENDING THE THERAPY SESSION
Turn the system o and disconnect the power supply. Press the tabs on the female
couplings and gently pull the therapy pad tubes from the system tubes. Empty the
reservoir and wipe out aer each use.
3. CARE AND MAINTENANCE
Empty and wipe out the cooling reservoir aer each use. When necessary, rinse cooling
reservoir and insulated tubing with warm, anbacterial soapy water. Once every 2
weeks, pour 16 ounces of Isopropyl (Rubbing) Alcohol in the reservoir with the ice and
water while system is in use. Allow the alcohol and water mixture to circulate through
the system for at least 30 minutes.
4. CLEANING AND EXTENDED STORAGE
Note: It is not possible to remove all of the water from the therapy pad, system and
tubing; therefore follow these instrucons before extended storage.
a. To clean the system aer you have nished all of your cold therapy treatments and
prior to extended storage, ll the reservoir with water to the ll line and mix in 2
tablespoons of liquid bleach.
b. Connect the therapy pad to the system and turn the system on.
c. Allow the water/bleach mixture to circulate for 5 minutes. This will help keep the
system clean.
d. Turn system o and unplug the power supply.
e. To drain your therapy pad, li it straight up to allow the remaining water to drain
into the cooling reservoir. Carefully drain the water and bleach mixture out of
the reservoir and wipe dry. Store in a cool dark place leaving the lid slightly open.
(Exposure to sunlight and extreme heat may damage tubing and system.)
f. When reusing the system aer extended storage, ll the reservoir with clean water.
Connect the old therapy pad and turn the pump on to circulate the water through
the hose and therapy pad and ush remaining water mixture out of the system
(use the old therapy pad for this procedure; discard the therapy pad aer cleaning
is completed). A new therapy pad should be purchased from Polar Products when
using the system aer extended storage.
g. Dispose water and rell the reservoir with fresh ice and water. Follow the operang
instrucons in this manual before use.
h. Before you use the system, inspect tubes and therapy pad for any tears or breaks.
6
OPERATING TIP: Be sure to take water out of the cooling reservoir as it builds
up. This will prolong the life of the ice by keeping an opmum ice to water rao.
It also will keep the water level low so spilling is much less likely.
THERAPY PAD USAGE
For use only with the Acve Ice® System manufactured by Polar Products, Inc.
WARNING: Read and follow all instrucons, cauons and warnings provided with the
Acve Ice® System before using this therapy pad or operang the therapy system. This
product must be used in accordance with all instrucons provided with the system. Polar
Products, Inc. will not be liable for injuries that result from misuse or misapplicaon of
this system.
CAUTION: Always use an insulaon barrier between the therapy pad and the skin.
Use an addional insulaon barrier over a sterile dressing that does not completely
cover the skin. Never use this non-sterile therapy pad directly on the skin.
Posion the therapy pad on the target body part with the fabric side away from the
body. Elasc belt(s) with hook & loop aachment are provided with all therapy pads.
Wrap the belt around the target body part and aach back onto the therapy pad. Adjust
the belt for comfort. All elasc belts and therapy pads are hook & loop compable.
CAUTION: Do not over-ghten the elasc belt(s) or pinch the tubes or therapy pad.
Be sure the tubes are not restricted or bent, as this will restrict water ow through the
enre system.
AVAILABLE THERAPY PADS
To see all of the
therapy pads
available, scan
the QR code
below. You can
also view them
in the “Shop
Hot & Cold
Therapy”
secon of our
website. Select
“Acve Ice® 3.0
Therapy Pads.”
7
HIP & EXTENDED
BACK #RBFULL
UNIVERSAL “U”
#UB
KNEE & JOINT
#KB
SHOULDER &
UPPER ARM #SB
HAND & WRIST
#HWB
BLANKET #BB HEAD CAP #HC
BACK #LB FOOT #FB
TROUBLESHOOTING GUIDE
For troubleshoong assistance, we strongly recommend you watch
our video going through some of the steps below. Scan the QR code
to the right. If the possible soluons suggested below do not address
your problem, please call our Customer Service department at
800.763.8423 and we will do everything possible to help.
NOTE: Never run the pump without it being completely
submerged in water!
IF THE PUMP IS NOT RUNNING
• Check the wall outlet to ensure there is power to the system. If the baery pack
opon is being used, make sure the baery is fully-charged. Conrm all power cords
are properly plugged in and seated.
• Check to be sure the electrical connecons are in the proper order: wall outlet to
power supply to programmable mer to cooling reservoir.
• Remove the Programmable Timer and plug the power supply cord directly into
the plate on the cooling reservoir. The system may be operated this way while a
replacement programmable mer is ordered.
IF PUMP IS RUNNING, BUT THERE IS NO FLOW OR THE THERAPY PAD IS
NOT GETTING COLD
• First: Is water owing out of the water return ow tube in the cooling reservoir?
• If water is NOT owing out the water return ow tube or it is owing weakly:
• First: repeat steps outlined in “Setup and Usage” secon (pages 3-6).
• Check the couplings. Conrm the therapy pad is properly connected. (Couplings
should “click” when properly connected.) Reseat couplings between the tubing and
the therapy pad. With the pump running, disconnect couplings and then reconnect
them, listening for an audible click. When connecng the couplings, be sure the
metal tab on the female coupling is pushed down before trying to connect.
• Check the water level in the cooling reservoir. Conrm the pump is completely
submerged in the water.
• Check for kinks. Ensure there are no kinks in the hoses, insulated tubing or therapy pad.
• Adjust the belt. Ensure the belt(s) holding the therapy pad to the body are not too
ght and impeding ow.
• Check for obstrucons. Turn the system o. Disconnect couplings to ensure there is
not an obstrucon. Remove anything lodged in the coupling or tubing. Also ensure
there are no obstrucons at the boom pump intake in the reservoir.
• Check the pump. Occasionally an air bubble can get lodged in the pump intake. The
pump is held to the boom of the reservoir with sucon cups. Pull the pump o the
boom and turn the pump motor vercally to horizontally to dislodge any air bubble.
8
• Remove the therapy pad from the body and run the system with the therapy pad
on a at surface. If there is ow, put on the target body part while running.
TROUBLESHOOTING TIP: ISOLATE THE PROBLEM:
A good way to isolate the problem is to remove the couplings
from the insulated tubing aached to the reservoir. To do this
simply turn o the system, pull o (or cut o) the couplings,
place the end of the tubes over a sink and then turn the
system on. If water ows freely, there is an obstrucon in
the coupling, therapy pad or tubing. Couplings can become
blocked with minerals, hair, etc. Use a paper clip to clear the
blockage. A new coupling may be necessary. To reinstall the
couplings, see the troubleshoong p below.
TROUBLESHOOTING TIP: COUPLINGS: The couplings are a wear item.
They can become dicult to connect and disconnect over me. If this happens,
it is usually the rubber O-ring on the male coupling causing the problem. These
O-rings can be replaced. Also, try rubbing some olive oil on the O-ring; this oen
xes the problem.
TROUBLESHOOTING TIP: REPLACING COUPLINGS
Whenever replacing or reinstalling the couplings, always cut the tubing (and
insulaon if needed) back to unused tubing. Then push the coupling barbs into
unused tubing. If the couplings are loose in the tubing, a small dab of cement or
super glue gel on the barbs will solve the problem.
MALEFEMALE
• If water is owing out the water return ow tube:
• Make sure the reservoir is lled with ice. Note the line inside the cooler.
IF THE SYSTEM IS LEAKING AT THE COUPLINGS
If a leak exists, turn o the system. Disconnect and reconnect the couplings, make sure
both sides are clicked-in properly. When connecng the couplings, ensure that the silver
tab plaorm on the female coupling is pressed down prior to inseron.
NOTE: Couplings have rubber O-rings that can become worn and dysfunconal, and
may need replaced. You received two extra o-rings with your order. Replacement
couplings may need to be purchased from Polar Products.
IF THE SYSTEM IS STILL NOT WORKING
Contact Polar Products Customer Service in Stow, Ohio at 800.763.8423 for addional
assistance. Be sure to have the original invoice number, approximate date of purchase,
and who the system was purchased from. Please note our warranty on page 11.
9
#CM
#CF
CAUTIONS AND WARNINGS
CAUTION: To reduce the risk of adverse reacons and malfuncon, the
Acve Ice® System must be used in accordance with all instrucons. Read and follow
all included instrucons. Use only under the direcon and supervision of a licensed
healthcare provider.
Paents rst need to be assessed by and discuss treatment with their physicians for
contraindicaons, risk factors, and medical history before using this product. If used
improperly, use of the Acve Ice® System could result in serious injury. Supervision may
be necessary to ensure precauons are followed, especially with young children and
the elderly. Adhere strictly to your healthcare provider’s instrucons regarding use,
treatment mes, treatment frequency, sengs, self-assessment and best pracces
regarding your specic condion.
CONTRAINDICATIONS – The Polar Acve Ice® System should not be used on
paents with the following condions, including but not limited to:
• History of cold injury, frostbite or adverse reacons to cold applicaon
• History of injury or adverse reacons to treatment
• Special care monitoring must be provided for children, paents on prolonged
therapy, unconscious or incapacitated paents, paents with diabetes, and those
with poor circulaon
• Applicaon areas with compromised local circulaon
• Potenal wound healing problems, including those from mulple surgical procedures
• Circulatory syndromes such as Raynaud’s disease, Buerger’s disease, peripheral
vascular disease, vasospasc disorders, sickle cell anemia, and hypercoagulable
clong disorders
• Local ssue infecon
• Hand/wrist or foot/ankle surgery with polyneuropathy
• Unconsciousness or incoherence due to any reason.
• Polyneuropathy or other nerve damage
RISK FACTORS FOR COLDINDUCED INJURY – Including but not limited to:
• Pathological sensivity to cold
• Young children and the elderly
• Behaviors that negavely aect circulaon, such as poor nutrional habits, using
tobacco, caeine abuse, and alcohol abuse
• Cognive impairment and use of medicaons that negavely impact mental capacity
• Paents with diabetes
• Applicaon area desensizaon due to local anesthesia or regional nerve blocks
10
WARRANTY AND SERVICE
• Medicaons that have a negave eect on peripheral vascular circulaon: beta
adrenergic blockers and localized epinephrine
• Excessive moisture at the applicaon site
• Hand/wrist or foot/ankle surgery
• Communicaon barriers that would cause improper use of the system
WARNING: The Acve Ice® System can seriously injure skin if used improperly.
• Follow all instrucons to ensure product safety for paents and medical professionals
• If you are pregnant, please consult your healthcare provider prior to use
• If you have sensive skin, or skin sensivity, please consult your healthcare provider
• Acve Ice® System should be kept out of reach of infants and children
• Do not use while asleep
• The Acve Ice® System should not be used by an invalid, unconscious person or a
person with low blood circulaon without supervision
• Do not leave system unaended when operang
• Disconnue use if you experience persistent discomfort or a rash
• Monitor paents skin condion during therapy (every 30 minutes)
• The system should not be applied to cancerous lesions, wounds, infected areas or
open sores
• Never unplug by pulling on the connecng cords
• Turn o when not in use
• Paents should use extreme cauon when using system and should monitor skin
condions underneath the therapy pad every 30 minutes. It is recommended to
take rest me from treatments. Always follow your healthcare provider’s direcons.
Polar Products, Inc. warrants that the Acve Ice® System is t for use under the normal
use for which it is intended and free of any defects in materials and/or workmanship
for 6 months from the date of inial purchase.
Polar’s obligaon under this warranty is limited to the replacement or repair of any
defecve part(s) of this product. If you encounter a problem with your Acve Ice®
System, please call our Customer Service at 800.763.8423 to obtain a Returned Goods
Authorizaon number (RGA).
Please note: Health regulaons prohibit us from accepng returns on used cold
therapy systems unless there is a problem with its operaon (as covered by the
warranty.) If the system is within its 180 day warranty period, it will be repaired or
replaced with a new system. Couplings are a wear item and may need to be replaced.
They are available for individual purchase.
11
DRAIN ACCESSORY #DA
Aaches to the end of your
Acve Ice® System’s tubing,
allowing you to drain your
system without having to li it!
To see all
accessories
available, scan
the QR code to
the right.
NEED ASSISTANCE? CALL US WE’RE HAPPY TO HELP!
polarproducts.com | 800.763.8423 | [email protected]
ACTIVE ICE® ACCESSORIES AND UPGRADES
LITHIUM-ION BATTERY PACK #BPL
Easy-to-use baery pack for portable use of our Acve Ice® System.
It is compact, lightweight and easily transportable.
• Includes 1.5A charger.
• Operates up to 6+ hours on a single charge!
• Easily added to exisng systems with included hook and
loop aachments.
5FOOT INSULATED TUBING EXTENSION WITH
COUPLINGS #XT4
Extend the length between the cooling reservoir and the therapy pad
from 5 feet to 10 feet.
Once you have purchased your system, we have many accessories you can purchase to
add even more convenience to your cold therapy session. Check out the opons below.
If you need to replace or purchase an addional therapy pad, see page 7 for addional
opons. All therapy pads are compable with your Acve Ice® System.
POWER TAKE OFF
ADAPTER #PTOA
Plugs directly into a car, boat,
RV or any 12 Volt DC power
outlet, which allows the
Acve Ice® System to be used
on-the-go.
TIMER EXTENSION
CORD #TEC
The 8-foot mer
extension cord allows
exibility to posion the
mer as desired.
MAKE YOUR SYSTEM A DOUBLE!
The Acve Ice® Double Therapy System oers convenient
cold therapy to two parts of the body simultaneously.
Convert your exisng system or purchase a new double
system. Call for details.
