The Honolulu Liquor Commission
Server-Training
(for Managers, Assistant Managers and Bartenders)
Study Guide
The Honolulu Liquor Commission
Pacific Park Plaza
711 Kapiolani Blvd., Suite 600
Honolulu, HI 96813
Phone: (808)768-7300
Fax: (808)768-7311
Website: www.honolulu.gov/liq
Rev. 09/06/14
Table of Contents
About
Us……………………………………………………………………………………….. 1
Alcohol
Overview………………………………………………………………….………. 2
Study
Guide……………………………………………………………………………. . 6
I. Introduction…………………………………………………………… 6
II. Liquor Laws of Hawaii & Rules of the Liquor
Commission Booklet…………………….……………………….. 6
III. Registration of Employees…………………………………… 8
IV. Managers, Assistant Managers and Bartenders……. 11
V. Licensee/Employee Conduct……………………………… 14
VI. Enforcement………………………………………………………… 17
VII. Improper Influence………………………………………………. 21
VIII. Licensee Requirements……………………………………….. 21
IX. Licensee Display Requirements……………………………. 23
X. Dangers of Driving While Intoxicated…………………… 26
XI. Identifying and Dealing with Intoxicated Persons 27
Addendum to Server Training Study Guide…………….…………. 29
Select Laws and Rules in their entirety as discussed in
Server-Training
1
About Us
The Honolulu Liquor Commission
Our Mission: To promote our community’s health, safety,
and welfare by efficiently and fairly administering and
enforcing Hawaii’s liquor laws.
The Honolulu Liquor Commission (HLC), authorized by
Chapter 281 of the Hawaii Revised Statutes employs
licensing, training, auditing, enforcement and administrative
personnel to meet the mission objectives of the agency.
HLC works to keep our communities safer by regulating the
sale and service of liquor. HLC offers training to Licensees,
Managers, Bartenders and others who serve liquor to provide
education on the Liquor Laws of the State of Hawaii and the
Rules of the City and County of Honolulu Liquor Commission.
There are five (5) citizen commissioners who set policy for the
HLC. They meet weekly to make decisions on liquor licenses
and case hearings. Commissioners are appointed by the
Mayor and are subject to City Council confirmation.
2
Alcohol Overview
What is alcohol? Alcohol is a colorless, volatile flammable
liquid that is the intoxicating constituent of wine, beer,
spirits, and other drinks, and is also used as an industrial
solvent as fuel. Liquor contains one-half of one percent or
more of alcohol by volume used for beverage purposes.
The following information regarding alcohol is taken from the
National Institute on Alcohol Abuse and Alcoholism. Additional
information can be found on www.niaaa.nih.gov
Overview of Alcohol Consumption
Alcohol’s effects vary from person to person, depending on a
variety of factors, including:
How much you drink
How often you drink
Your age
Your health status
Your family history
Size of a person
Gender
Drinking alcohol in small amounts may not necessarily be a
problem. Drinking alcohol in excess may cause a range of
consequences and potential health risks.
3
Consequences of drinking too much
Alcohol enters your bloodstream as soon as you take your
first sip. Alcohols immediate effects can appear within about
10 minutes. As you drink, you increase your Blood Alcohol
Concentration (BAC) level, which is the amount of alcohol
present in your bloodstream. A BAC of .08% is considered
legal intoxication in the State of Hawaii.
The higher your BAC, the more impaired you become by
alcohol’s effects. These effects can include:
Reduced inhibitions
Slurred speech
Motor impairment
Confusion
Memory problems
Concentration problems
Coma
Breathing problems
Death
Other risks of drinking can include:
Car crashes and other accidents
Risky behavior
Violent behavior
Suicide and homicide
4
People who drink too much over a long period of time may
experience alcohol’s longer-term effects, which can include:
Alcohol dependence, addiction
Health problems
Increased risk for certain cancers
How does alcohol affect the human body?
Brain: Alcohol interferes with the brain’s communication
pathways, and can affect the way the brain (looks and) works.
These disruptions can change mood and behavior, and make
it harder to think clearly and move with coordination.
Heart: Drinking a lot over a long time or too much on a single
occasion can damage the heart, causing problems including:
Cardiomyopathy Stretching and drooping of heart
muscle
Arrhythmias Irregular heart beat
Stroke
High blood pressure
Liver: Heavy drinking takes a toll on the liver, and can lead to
a variety of problems and liver inflammations including:
Steatosis, or fatty liver
Alcoholic hepatitis
Fibrosis and Cirrhosis
5
Pancreas: Alcohol may cause the pancreas to produce toxic
substances that can eventually lead to pancreatitis, a
dangerous inflammation and swelling of the blood vessels in
the pancreas that prevents proper digestion.
Cancer: Drinking too much alcohol can increase your risk of
developing certain cancers, including cancers of the:
Mouth
Esophagus
Throat
Liver
Breast
Immune System: Drinking in excess can weaken your
immune system, making your body a much easier target for
disease. Chronic drinkers are more liable to contract diseases
like pneumonia and tuberculosis than other people who do
not drink heavily. Drinking a lot on a single occasion slows
your body’s ability to ward off infections – even up to 24
hours after being intoxicated.
6
Study Guide
I. Introduction
The Server-Training Study Guide will help prepare you for the
required Honolulu Liquor Commission Manager/Assistant
Manager and Bartender Server-Training course. It is a
requirement for all employees to be familiar with the Liquor
Laws of Hawaii and the Rules of the Liquor Commission. This
study guide will focus some important laws and rules that
may impact you while on the job.
After reading the provided information, you will gain
understanding in the following areas:
1. Identifying and dealing with intoxicated persons,
2. Reviewing liquor laws and rules, and
3. Dangers of driving while intoxicated
II. Liquor Laws of Hawaii and Rules of the Liquor
Commission (booklet)
All employees must be familiar with the Liquor Laws of
Hawaii and the Rules of the Liquor Commission
§3-82-38.1.
Every licensee (except special licenses, transient vessel
per day, and caterer) shall have a current copy of the
7
statutes relating to intoxicating liquor and the rules of
the Commission in English available at all times on the
licensed premises. Customers shall be entitled to
examine the statutes and rules upon request and
employees must know where the booklet is located.
§3-82-38.2.
Chapter 281 of the Hawaii Revised Statues (HRS) consists
of the Hawaii State Liquor Laws identified by §281.
Honolulu Liquor Commission Rules are identified by §3.
Updated HRS and Rule Amendments implemented on
Sept. 1, 2014 may be obtained from our website at
www.honolulu.gov/liq
Throughout this study guide, we will refer to the State Laws
from Chapter 281 of the Hawaii Revised Statutes and the
Honolulu Liquor Commission Rules. Please refer to the Liquor
Laws of Hawaii & Rules of the Liquor Commission (currently, a
yellow booklet) for the complete text of the law and/or rule
being discussed. The laws and rules are listed numerically in
separate sections of the booklet.
8
The laws and rules are also available on our website at
www.honolulu.gov/liq
III. Registration of Employees
Anyone applying for their Certificate of Registration (liquor
card) must provide the following:
1) Valid government issued photo ID (driver’s license,
state ID, military ID, passport, etc.);
2) Proof of Social Security Number (Social Security Card
or Original W-2);
3) Tuberculosis (TB) clearance report (with a negative
reading less than 10 mm);
4) Required for Managers and Assistant Managers only -
A letter from the employer certifying that the applicant
will be or is a manager of the licensed premises.
9
If you have previously obtained a Honolulu Liquor
Commission Certificate of Registration (liquor card), you
may only be required to provide the following:
Valid government issued photo ID (driver’s license,
state ID, military ID, passport, etc.);
Manager/Assistant Manager letter certifying that the
applicant will be or is a manager of the licensed
premises.
Certificates of Registration (liquor cards) are only valid
for the licensed premises for which the employee
registers and the license number of the premises.
Restaurants, dispensers (bars), hotels, cabarets, and
other liquor establishments with multiple locations
require separate liquor cards for each licensed premises
§3-82-38.5(b).
Retail Store licensees require only one (1) Certificate of
Registration (liquor card) for multiple locations of the
same company §3-82-38.9 (c).
Certificates of Registration (liquor cards) for employees,
except for dancers, shall be valid for four (4) years from
the date of issue §3-82-38.5(b).
10
The Certificate of Registration (liquor card) card shall be
retained by each employee and not surrendered to or
held by the employer§3-82-38.5(d).
Licensees shall ensure that all employees who are
required to register with the Commission have their
Certificate of Registration for the licensed premises
readily available for inspection while on duty at that
licensed premises §3-82-38.5 (e).
There are five (5) types of Certificate of Registration cards
(liquor cards). Each identified by color.
1) Blue: Manager and Assistant Manager
2) Yellow: Bartender, Bar Backs, Wait Staff, Hostess/Host,
Door Person/Bouncer
3) Red: Minors ages 18-20
4) Green: Dancer
5) Purple: Retail
All dispenser, cabaret, hotel, club, brewpub, or condominium
hotel licenses shall employ persons in that section of the
licensed premises where liquor is sold, served or consumed
who are registered with the Commission prior to the start of
employment. For restaurant licenses (license numbers that
begin with “R”) only managers/assistant managers and
bartenders are required to be registered prior to the start of
employment.
11
IV. Managers/Assistant Managers and Bartenders
Managers and Bartenders are required to be registered
with the Commission prior to working and must
successfully complete the server-training program and
pass the examination.
The server-training program is valid for four (4) years
§3-82-38.5(f).
Licensee must have a registered manager in active
charge of the licensed premises during the time the
establishment is licensed to sell or serve liquor
§3-82-38.9(h).
Certificates of Registration (liquor cards) for employees
(except for dancers) shall be valid for four (4) years from
the date of issue §3-82-38.5(b).
Managers and must be at least 21 years of age
§3-82-38.9(e).
Managers may perform any other duties (i.e. bartender,
bar back, wait tables, seat customers) except may not be
a dancer §3-82-38.6(c).
Managers may obtain a separate Certificate of
Registration (liquor card) for dancer and perform as a
dancer when not on duty as a manager.
12
Managers of licensed hostess bars are permitted to sit
with customers during hours of operation. Registered
managers and waitresses in licensed cabarets (Class 11,
liquor license hours of 10:00 am to 4:00 am) are not
permitted to sit with customers during hours of
operation §3-84-78.01(c).
Managers (like all other employees) may not consume
liquor while on duty §3-84-78.01(b).
Bartenders must be at least 18 years of age and properly
supervised §281-78(b)(3).
In general, bartenders prepare or mix alcoholic drinks,
receive payments and are responsible for the cleanliness
and orderly condition of the bar area §3-80-1.1 definitions.
Bartenders may perform all duties (i.e. bar back, wait
tables, seat customers) except they may not perform the
duties of a manager and/or dancer. §3-82-38.6(c).
Bartenders may not sit with customers §3-84-78.01(d).
Bartenders (like all other employees) may not consume
liquor while on duty §3-84-78.01(b).
Retail Managers (managers who work at grocery stores,
liquor stores, convenience stores, club type stores, drug
stores, etc.) must be registered with the Commission and
be at least 21 years of age.
13
Retail Managers need not be on the premises at all times
but shall be responsible for training and monitoring their
assigned stores §3-82-38.9(a)(2).
Retail Managers shall complete the server-training
program and pass the examination prior to being
assigned those duties §3-82-38.9(a)(2).
Retail Managers shall ensure that cashiers are at least 21
years of age. If the cashier is 18-20 years of age, they
must be properly supervised § 281-78(b)(3).
Retail Managers must also ensure no consumption of
alcohol by employees or customers is done on the
premises §281-78(b)(2).
Retail Managers Certificates of Registration (liquor cards)
allow for multiple premises if ownership has multiple
properties §3-82-38.9(a)(2).
It is the responsibility of the Licensee, Managers and
Assistant Managers to ensure all employees are following
the Liquor Laws of Hawaii and the Rules of the Liquor
Commission.
14
V. Licensee/Employee Conduct
Licensees shall be strictly accountable for the conduct of
all employees on the licensed premises.
An employee is defined as any person who performs a
service usually or normally done, on or within a licensed
premises, regardless of whether that person is under
contract of commission, registered or not registered,
compensated or not compensated, and shall be subject
to the constraints of these rules and shall be considered
an on duty employee of the licensee §3-84-78.01 (a).
No employee while on duty shall consume liquor
§3-84-78.01 (b).
No employee while on duty shall solicit or accept any
food or beverage, alcoholic or otherwise, as a gift from or
at the expense of a customer §3-84-78.01 (c).
Only registered hostesses and managers of licensed
hostess bars are permitted to sit with customers during
hours of operation.
Registered managers and waitresses in cabarets (Class
11, open 10:00 am 4:00 am) are not permitted to sit
with customers during hours of operation
§3-84-78.01 (c).
15
Time Cards
Time cards are required for all employees who handle,
serve, or sell liquor §3-82-38.4 (a). Time cards must be in
English and include the employee’s first and last name
(no nicknames), must state if he or she is a minor (under
21 years of age), and must include the month, day, year
and time while on duty.
Time record entries shall be made at the time the
employee reports on duty and again when the employee
goes off duty. If the employee is a minor, the licensee
shall print on the time record below the employee’s
name that said employee is a minor. Employee time
records shall be preserved for at least six months
§3-82-38.4 (b).
Electronic or otherwise recorded payroll registration may
be used for the purposes of this rule with the
Administrator’s approval §3-82-38.4(c).
Stacking of Drinks §3-84-78.52
Employees serving liquor should be mindful of not over-
serving liquor to customers. Stacking is defined as having
more than two standard servings of drinks before a customer
at any one time. Standard servings as follows:
Distilled Spirits - 16 ounces
Wine - 6 ounces
16
Beer - 22 ounces
If the serving is in excess of these amounts, the customer
shall be limited to one drink. A multi-serving container, not
to exceed 60 ounces, may be served to two or more persons.
At last call, multiple-serving container service or any drink
exceeding a single standard serving shall be prohibited.
Obstructing Commission Operations
No Licensee shall allow the obstruction, hampering, or
interfering with investigations and inspections or Liquor
Commission operations in any way, including by not
limited to, the sounding of alarms, flashing of lights or
use of a public address system or other advance warning
announcing the arrival of Commission investigators
§3-84-79.1.
Practices to Promote Consumption of Liquor, Prohibited.
No Licensee of any premises licensed to sell liquor for
consumption on the premises shall §3-84-75.51:
1. Sell, advertise or offer to sell “all the liquor you can
drink” for a fixed price.
2. Encourage or permit any game or contest that
involves the consumption of liquor or the awarding
of liquor as a prize.
17
VI. Enforcement
Liquor Commission Investigators visit Licensees to enforce the
Liquor Laws of Hawaii and the Rules of the Liquor
Commission. Licensees and employees shall not allow the
obstruction, hampering, or interfering with investigations and
inspections or Liquor Commission operations in any way,
including but not limited to, the sounding of alarms, flashing
of lights or other to provide advance warning announcing the
arrival of Commission investigators §3-84-79.1.
Complaint and Summons
A Complaint and Summons may be issued if any person
violates Chapter 281 or any rule or regulation in effect by
authority of this chapter, whether in connection therewith a
penalty is referred to or not, for which violation no penalty is
specifically prescribed, the person shall be imprisoned not
more than six months or fined not more than $1,000, or both
§281-102.
18
Sample Complaint and Summons
SAMPLE
ONLY
19
Notice of Violation
A Notice of Violation may be issued to a Licensee should they
be in violation of a City and County of Honolulu Liquor
Commission Rule. The Licensee (owner/representative) must
appear at an adjudication hearing before the Liquor
Commission where it will be determined if the violation
sustained Licensee will pay a reprimand fine, or whether
there be a restriction, suspension, or revocation of the liquor
license.
20
Sample Notice of Violation
SAMPLE
ONLY
21
VII. Improper Influence
Any licensee, employee of a licensee or its agent who shall
give, pay, or offer directly or indirectly any pecuniary benefit
to any Liquor Commission investigator or staff member with
the intent to influence the investigator or staff member in the
discharge of any duty herein provided for, shall be guilty of a
violation §3-84-79.2 (a).
Any licensee, employee of a licensee or its agent who solicits,
accepts, or agrees to accept, directly or indirectly, any
pecuniary benefit with the intent that such person’s
judgment, exercise of discretion, or other action as regards to
compliance with any liquor law or Rules will thereby be
influenced, shall be guilty of a violation §3-84-79.2 (b).
VIII. Licensee Requirements
A licensee shall be authorized to sell or serve alcohol and
liquor based upon its class of license during the hours
specified as follows §3-82-38.19:
1) Dispenser (Bar), Club, Restaurant, Brewpub, Caterer,
Vessel, Transient Vessel, Tour or Cruise Vessel, and
Special - From 6:00am to 2:00am the following day.
2) Cabaret - From 10:00am to 4:00am the following day.
3) Retail - From 6:00am to 12 midnight.
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4) Manufacturer and Wholesaler - 24 Hours a day.
5) Hotel - From 6:00am to 4:00am the following day.
6) Temporary - The hours of the class of the license for
which the license has been submitted.
7) Condominium Hotel - From 6:00am to 2:00am the
following day.
No sale, service or consumption of liquor on or within the
licensed premises shall be provided before or after the
hours established by the Commission §3-82-38.20 (a).
No liquor, whether in a bottle, glass or other container,
shall be open and readily consumable within the licensed
premises before or after the authorized hours
§3-82-38.20 (b).
A drink shall contain not less than one fluid ounce of
liquor unless the customer requests the drink be mixed
with a lesser amount of liquor §3-84-73.1.
It shall be unlawful for any retail licensee (Class 2 or Class
4 through Class 14 license), except a Class 10 licensee, to
purchase, acquire, or sell liquor from any person other
than a licensed wholesaler §281-31(s).
23
IX. Licensee Display Requirements
All licensees must have the following items visibly displayed
at the licensed premises.
1) Liquor Commission License §281-71
2) Liquor price list - menu, table tent, sign §3-82-38.11
3) “It is Illegal” – Under 21 laws §3-82-44.1(c)
4) “Be Aware” – Penalties of Driving Under the Influence
§3-82-44.1(d)
Sample 2013 Liquor Commission License
24
“It is Illegal” – Laws regarding minors under 21
Sections 281-78 and 281-101.5, Hawaii Revised Statues
25
“Be Aware” – Penalties for Driving Under the Influence
26
X. Dangers of Driving While Intoxicated
Driving under the influence (DUI) is against the law and no
person(s) should be driving a vehicle or operating heavy
machinery while intoxicated.
Alcohol impairs normal function and affects people’s vision,
coordination, judgment, reaction time and reflexes. These
impairments make it difficult for anyone to drive safely.
The person driving while intoxicated may cause a serious
accident and statistics show many DUI related accidents can
be fatal.
Help keep your customers safe, the roads safe and our
community safe. Don’t over-serve your customers, observe
them and obey the Laws and Rules of selling and serving
liquor.
Four (4) types of people you cannot sell or serve liquor to.
1) Minor (under age 21)
2) Under the Influence
3) Addicted to Alcohol
4) Purchasing for a Minor
Be aware that your customers may have been consuming
liquor prior to entering your establishment.
27
Customers under the influence may not enter or remain on
your premises even if they stop drinking liquor §281-78 (b)(5).
You may not sell, serve, furnish liquor, or allow consumption
of any liquor by anyone under the influence of liquor
§281-78 (b)(1)(B).
XI. Identifying and Dealing with Intoxicated Persons
Some common signs of intoxication include:
1) Red flushed face, blood shot eyes
2) Vomiting
3) Talking loudly, being disorderly
4) Slurred or slowed speech
5) Uncoordinated
6) Sudden mood changes
7) Staggers, sways, has difficulty walking
8) Sleepy
Employees should be familiar with the signs of intoxication
and know what action(s) to take when dealing with an
intoxicated person.
Here are three (3) examples of customers under the influence
who require proper attention. How would you assist these
people?
28
1) Customer has slurred speech, seems uncoordinated, and
appears sleepy with bloodshot eyes.
2) Customer is belligerent, disorderly and starts a fight.
3) Customer is found in the restroom disoriented, vomiting
and unresponsive.
What would you do and who would you call under these
circumstances?
We encourage employers to establish policies and procedures
to better prepare themselves to assist customers who may be
intoxicated. Employees should be trained on how to handle
the example situations mentioned and should be familiar
with providing documentation and completing an incident
report.
29
Addendum to Server Training Study Guide
Laws and Rules as discussed in server training
(for Managers & Bartenders)
Cited from the Liquor Laws of Hawaii & Rules of the Liquor Commission booklet
Chapter 281, Hawaii Revised Statutes (HRS)
State Liquor Laws
§281-1 Definitions. Whenever used in this chapter, unless
otherwise apparent from the context:
“Addicted to the excessive use of intoxicating liquor”
refers to one who has acquired the habit of using
intoxicating liquor excessively to deprive oneself of
reasonable self-control, a common drunkard, or a
habitual drunkard.
“Alcohol” means the product of distillation of any
fermented liquid, whether rectified or not, whatever may
be the origin thereof, and includes synthetic ethyl
alcohol, but not denatured or other alcohol which is
considered nonpotable under the customs laws of the
United States.
“Licensee” includes also all agents, servants, and
employees of the holder of a license.
30
"Premises" or "licensed premises" means the building
and property that houses the establishment for which a
license has been or is proposed to be issued; provided
that in the case of class 12 hotel license, "premises"
includes the hotel premises; provided further that in the
case of a class 15 condominium hotel license, "premises"
includes units, as defined in section 514B-3, that are used
to provide transient lodging for periods of less than thirty
days under a written contract with the owner or owners
of each unit in, and common elements for access
purposes as established by the declaration of
condominium property regime of, the condominium
hotel; and provided further that if an establishment is in
a retail shopping complex the businesses of which have
formed a merchants association, "premises" means the
establishment. As used in this definition,
"establishment" means a single physical location where
the selling of liquor takes place.
§281-31 Licenses, classes.
(a) Licenses may be granted by the liquor commission as
provided in this section.
(b) Class 1. Manufacturers’ licenses. A license for the
manufacture of liquor shall authorize the licensee to:
31
(1) Manufacture the liquor therein specified;
(2) Sell it in original packages to any wholesaler who
holds a license to resell it; and
(3) Sell beer, wine, or other specified liquor
manufactured or distilled on the licensee’s premises
from fruits or other products grown in the State, in any
quantity:
(A) At wholesale in original packages to any person
who holds a license to resell it; and
(B) To any person for private use and consumption.
Under this license, no liquor shall be consumed on the
premises except as authorized by the commission. Of this
class, there shall be the following kinds:
(1) Beer;
(2) Wine;
(3) Alcohol; and
(4) Other specified liquor.
It shall be unlawful for any holder of a manufacturer’s
license to have any interest whatsoever in the license or
licensed premises of any other licensee. This subsection shall
not prevent the holder of a manufacturer’s license under this
chapter or under the law of another jurisdiction from
32
maintaining any interest in the license or licensed premises of
a wholesale dealer licensee under this chapter.
(c) Class 2. Restaurant licenses.
(1) A license under this class shall authorize the
licensee to sell liquor specified in this subsection for
consumption on the premises; provided that a
restaurant licensee, with commission approval, may
provide off-premises catering of food and liquor;
provided further that the catering activity shall be
directly related to the licensee’s operation as a
restaurant. A licensee under this class shall be issued a
license according to the category of establishment the
licensee owns or operates. The categories of
establishment shall be as follows:
(A) A standard bar; or
(B) A premises in which live entertainment or
recorded music is provided. Facilities for dancing
by the patrons may be permitted as provided by
commission rules.
(2) If a licensee under class 2 desires to change the
category of establishment the licensee owns or
operates, the licensee shall apply for a new license
33
applicable to the category of the licensee’s
establishment.
(3) Of this class, there shall be the following kinds:
(A) General (includes all liquor except alcohol);
(B) Beer and wine; and
(C) Beer.
Notwithstanding section 281-57, the commission may
approve at one public hearing and without notice the change
to a class 2 restaurant license of a licensee holding a class 5
dispenser license who meets the requirements of a class 2
license.
(d) Class 3. Wholesale dealers’ licenses. A license for the
sale of liquor at wholesale shall authorize the licensee to
import and sell only to licensees or to others who are by law
authorized to resell the liquor specified by the license but are
not by law required to hold a license; provided that a class 3
licensee may sell samples of liquor back to the manufacturer.
Under a class 3 license, no liquor shall be consumed on the
premises except as authorized by the commission. Of this
class, there shall be the following kinds:
(1) General (includes all liquor except alcohol);
(2) Beer and wine; and
(3) Alcohol.
34
If any wholesale dealer solicits or takes any orders in any
county other than that where the dealer’s place of business is
located, the orders may be filled only by shipment direct from
the county in which the wholesale dealer has the dealer’s
license. Nothing in this subsection shall prevent a wholesaler
from selling liquor to post exchanges, ships’ service stores,
army or navy officersclubs, or similar organizations located
on army or navy reservations, or to any vessel other than
vessels performing a regular water transportation service
between any two or more ports in the state, or to aviation
companies who operate an aerial transportation enterprise
subject to chapter 269 and engaged in regular flight
passenger services between any two or more airports in the
state for use on aircraft, or aviation companies engaged in
transpacific flight operations for use on aircraft outside the
jurisdiction of the State.
(e) Class 4. Retail dealers’ licenses. A license to sell liquor
at retail or to class 10 licensees shall authorize the licensee to
sell the liquor therein specified in their original packages.
Under a class 4 license, no liquor shall be consumed on the
premises except as authorized by the commission. Of this
class, there shall be the following kinds:
(1) General (includes all liquor except alcohol);
(2) Beer and wine; and
35
(3) Alcohol.
(f) Class 5. Dispensers’ licenses.
(1) A license under this class shall authorize the
licensee to sell liquor specified in this subsection for
consumption on the premises. A licensee under this
class shall be issued a license according to the category
of establishment the licensee owns or operates. The
categories of establishments shall be as follows:
(A) A standard bar;
(B) A premise in which a person performs or
entertains unclothed or in attire restricted to use
by entertainers pursuant to commission rules;
(C) A premise in which live entertainment or
recorded music is provided; provided that facilities
for dancing by the patrons may be permitted as
provided by commission rules; or
(D) A premise in which employees or entertainers
are compensated to sit with patrons, regardless of
whether the employees or entertainers are
consuming nonalcoholic beverages while in the
company of the patrons pursuant to commission
rules.
36
(2) If a licensee under class 5 desires to change the
category of establishment the licensee owns or
operates, the licensee shall apply for a new license
applicable to the category of the licensee’s
establishment.
(3) Of this class, there shall be the following kinds:
(A) General (includes all liquor except alcohol);
(B) Beer and wine; and
(C) Beer.
(g) Class 6. Club licenses. A club license shall be general
only but shall exclude alcohol and shall authorize the licensee
to sell liquor to members of the club and to guests of the club
enjoying the privileges of membership for consumption only
on the premises kept and operated by the club; provided that
the license shall also authorize any club member to keep in
the member’s private locker on the premises a reasonable
quantity of liquor owned by the member for the member’s
own personal use and not to be sold that may be consumed
only on the premises. A club licensee shall be authorized to
host charitable functions that are open to the general public
only pursuant to commission rules.
The categories of establishment shall be as follows:
(1) A standard bar; or
37
(2) Premises in which live entertainment or recorded
music is provided. Facilities for dancing by the patrons
may be permitted as provided by commission rules.
§281-71 Posting of license. Every license issued and in effect
under this chapter shall at all times be conspicuously posted
and exposed to view, convenient for inspection, on the
licensed premises. For failure thereof the license may be
suspended or revoked by the liquor commission or liquor
control adjudication board.
§281-78 Prohibitions.
(a) No person shall consume any liquor on any:
(1) Public highway, except as permitted in section
291-3.4;
(2) Public sidewalk, including any sidewalk within a public
housing project as defined in section 356D-1 or 356D-91;
or
(3) Common area of a public housing project as defined
in section 356D-1 or 356D-91. For purposes of this
paragraph, “common area” means roofs, halls, corridors,
lobbies, stairs, stairways, fire escapes, entrances and
exits of the building or buildings, basements, yards,
gardens, recreational facilities, parking areas, storage
38
spaces, and other parts of the project normally in
common use or other areas designated by the Hawaii
public housing authority.
(b) At no time under any circumstances shall any licensee or
its employee:
(1) Sell, serve, or furnish any liquor to, or allow the
consumption of any liquor by:
(A) Any minor;
(B) Any person at the time under the influence of
liquor;
(C) Any person known to the licensee to be addicted
to the excessive use of intoxicating liquor; or
(D) Any person for consumption in any vehicle that is
licensed to travel on public highways;
provided that the consumption or sale of liquor to a
minor shall not be deemed to be a violation of this
subsection if, in making the sale or allowing the
consumption of any liquor by a minor, the licensee
was misled by the appearance of the minor and the
attending circumstances into honestly believing that
the minor was of legal age and the licensee acted in
good faith; and provided further that it shall be
39
incumbent upon the licensee to prove that the
licensee so acted in good faith;
(2) Permit any liquor to be consumed on the premises of
the licensee or on any premises connected therewith,
whether there purchased or not, except as permitted by
the terms of its license;
(3) Permit any liquor to be sold or served by any person
eighteen to twenty years of age except in licensed
establishments where selling or serving the intoxicating
liquor is part of the minor’s employment, and where
there is proper supervision of these minor employees to
ensure that the minors shall not consume the
intoxicating liquor;
(4) Permit any liquor to be sold or served by any person
below the age of eighteen years upon any licensed
premises, except in individually specified licensed
establishments found to be otherwise suitable by the
liquor commission in which an approved program of job
training and employment for dining room waiters and
waitresses is being conducted in cooperation with the
University of Hawaii, the state community college
system, or a federally sponsored personnel development
40
and training program, under arrangements that ensure
proper control and supervision of employees;
(5) Knowingly permit any person under the influence of
liquor or disorderly person to be or remain in or on the
licensed premises;
(6) Fail to timely prevent or suppress any violent,
quarrelsome, disorderly, lewd, immoral, or unlawful
conduct of any person on the premises;
(7) Sell any draught beer unless upon the faucet, spigot,
or outlet wherefrom the beer is drawn there is attached
a clear and legible notice, placard, or marker which in the
English language indicates and declares the name or
brand adopted by the manufacturer of the draught beer,
so situated as to be clearly legible for a distance of at
least ten feet from the spigot, faucet, or outlet, to a
purchaser with normal vision;
(8) Receive from a person, as payment or as a
consideration for liquor, any personal or household
goods, including clothing and food, or any implements of
trade. Any person violating this paragraph shall be guilty
41
of a misdemeanor and upon conviction shall be punished
as provided in section 281-102.
§281-78.5 Practices to promote excessive consumption of
liquor; prohibited.
(a) No person licensed to sell liquor for consumption on the
premises shall engage in practices which promote excessive
consumption of liquor.
(b) The liquor commission shall adopt rules pursuant to
Chapter 91 to prohibit specific liquor promotion practices
which promote excessive consumption of liquor.
(c) Any person who violates this section or any rule adopted
by the commission pursuant to this chapter shall be guilty of
a violation for each separate offense. Each date of violation
shall constitute a separate offense.
§281-101.5 Prohibitions involving minors; penalty.
(a) Any adult who provides or purchases liquor for
consumption or use by a person under twenty-one years of
age shall be guilty of the offense under section 712-1250.5.
42
(b) No minor shall consume or purchase liquor and no minor
shall consume or have liquor in the minor's possession or
custody in any public place, public gathering, or public
amusement, at any public beach or public park, or in any
motor vehicle on a public highway; provided that
notwithstanding any other law to the contrary, this
subsection shall not apply to:
(1) Possession or custody of liquor by a minor in the course
of delivery, pursuant to the direction of the minor's
employer lawfully engaged in business necessitating the
delivery;
(2) Possession, custody, or consumption of liquor by a
minor in connection with the minor's authorized
participation in religious ceremonies requiring such
possession, custody, or consumption; or
(3) Any person between the ages of eighteen and twenty,
who is participating in a controlled purchase as part of a
law enforcement activity or a study authorized by the
department of health to determine the level of incidence of
liquor sales to minors.
(c) No minor shall falsify any identification or use any false
identification or identification of another person or of a
fictitious person for the purpose of buying or attempting to
43
buy liquor or for the purpose of obtaining employment to sell
or serve liquor on licensed premises.
(d) Any person under age eighteen who violates this section
shall be subject to the jurisdiction of the family court. Any
person age eighteen to twenty-one who violates subsection
(b) or (c) shall be guilty of a petty misdemeanor. The court
shall order that any person under twenty-one years of age
found to be in violation of this section shall have, in addition
to any other disposition or sentencing provision permitted by
law, the person's license to operate a motor vehicle, or the
person's ability to obtain a license to operate a motor vehicle,
suspended as follows:
(1) For licensed drivers, the driver's license shall be
suspended for not less than one hundred and eighty days
with exceptions to allow, at the discretion of the
sentencing court, driving to and from school, school-
sponsored activities, and employment;
(2) For persons with a provisional license, the provisional
license shall be suspended for not less than one hundred
and eighty days with exceptions to allow, at the discretion
of the sentencing court, driving
§281-102 Other offenses; penalty. If any person violates this
chapter or any rule or regulation in effect by authority of this
44
chapter, whether in connection there with a penalty is
referred to or not, for which violation no penalty is
specifically prescribed, the person shall be imprisoned not
more than six months or fined not more than $1,000, or both.
Rules of the Liquor Commission
§3-80-1. DEFINITIONS.
§3-80-1.1. Definitions.
“Bartender” means a person who prepares or mixes
alcoholic drinks in accordance with established recipes
and procedures, collects and receives payment for drinks
served as all or part of his duties, and is responsible for
the cleanliness and orderly condition of the bar area.
This excludes people who only open or pour draught or
bottled beer or wine. This also excludes a customer who
brings into the premises, purchases from the licensee, or
obtains from the licensee wine or distilled spirits in its
original container, or a pitcher of beer, and pours wine or
distilled spirits from the original container, or beer from a
pitcher, to create an unmixed serving of liquor for
himself or others who sit at the pourer’s table and
consume the serving of liquor at the pourer’s table.
45
“Host or Hostess” means a person who is either
compensated or not compensated and allowed to sit
with patrons, whether or not the individual, employee or
entertainer is consuming nonalcoholic beverages while in
the company of the patrons. As stated in Sec. 281-31
HRS the host or hostess shall only be allowed to be
employed or utilized under a class 5 dispenser, category
4 license. Under a class 2 license, or class 12-14 licenses,
a host or hostess shall be described as the person who
meets, greets, or seats the customer.
“Manager” means the designated person duly registered
with the Commission as a manager or assistant manager
who is in active charge of the licensed premises during
the time the establishment is licensed to sell or serve
liquor.
§3-82-38.1. Familiarity with Liquor Laws and Rules.
Licensees and their employees shall familiarize themselves
with the liquor laws and the rules of the Commission.
§3-82-38.2. Copy of Liquor Laws and Rules on Licensed
Premises.
Every licensee (except special licensees, transient vessel per
day, and caterer) shall have a current copy of the statutes
46
relating to intoxicating liquor and the rules of the Commission
in English available at all times on the licensed premises.
Customers shall be entitled to examine the statutes and rules
upon request.
§3-82-38.5. Registration of Employees.
(a) All dispenser, cabaret, hotel, club, brewpub, or condominium
hotel licensees shall employ only persons in that section of
the licensed premises where liquor is sold, served or
consumed who are registered with the Commission prior to
the start of employment.
For restaurant licensees, only managers and bartenders are
required to be registered prior to the start of employment.
Licensees shall ensure that any bartender currently employed
in these classes of licenses successfully completes the server-
training program within ninety (90) days of the publication of
these rules.
A temporary registration is allowed for each employee who
has an unexpired certificate of registration.
This temporary registration shall not exceed three (3)
consecutive days, and will only become effective if the
47
licensee timely advised the Commission by facsimile time
stamp of the temporary employment.
Further, the employee temporarily registered with the
Commission must permanently register not later than the
first working day after the temporary registration expires.
An employee need not obtain a new certificate of registration
because of a name change only. This rule shall apply to the
registration of employees under a temporary license based
upon a new license application as stated in §3-82-32.1.
However, this rule shall not apply to employees under a
temporary license based upon a transfer license application
where the employee is registered under the pre-existing
license.
(b) Certificates of registration issued by the Commission shall be
valid only for the licensed premises for which the employee
registers and the license number of the premises shall be
printed on the certificate of registration.
Employees may be employed to work at more than one
licensed premises; however, a separate certificate of
registration shall be required for each licensed premises.
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Certificates of registration for employees, except for dancers,
shall be valid for four (4) years from the date of issue.
(c) Persons who apply to the Commission for registration shall
present:
(1) Positive identification in the form of either a passport, a
laminated driver’s license with photograph, or other
laminated government identification with a photograph;
(2) Proof of a Social Security number;
(3) A current satisfactory tuberculosis (TB) clearance report.
(d) Each person registered shall be photographed and issued a
certificate of registration which shall be valid until the
expiration date indicated thereon or when recalled,
suspended, or revoked by the Commission. The certificate of
registration shall be retained by each employee and not
surrendered to or held by the employer. A processing fee
shall be charged for each certificate of registration issued to
cover the cost of materials and processing.
(e) Licensees shall ensure that all employees who are required to
register with the Commission have their certificate of
49
registration for the licensed premises readily available for
inspection while on duty at that licensed premises.
(f) All dispenser, cabaret, restaurant, tour or cruise vessel,
annually licensed transient vessel, hotel, club, brewpub, or
condominium hotel licensees shall employ only bartenders
who have successfully completed the server-training program
administered by the Commission, including an examination
and instruction in the following areas:
(1) Identifying and dealing with intoxicated persons,
(2) Reviewing liquor laws and rules, and
(3) Dangers of driving while intoxicated.
In these classes, the licensees shall ensure that individuals
currently employed as a bartender successfully complete the
server-training program within ninety (90) days of publication
of these rules. A person may be issued a certificate of
registration as a bartender for the same or another licensed
premises and need not retake the server-training program if
that person had successfully completed the server-training
program within the past four (4) years.
(g) If an employee has been issued a manager’s certificate of
registration for a particular licensed premises, the employee
with the manager’s certificate need not be issued a separate
50
employee’s certificate of registration of another category,
except dancers, for the same licensed premises.
(h) Entertainers are not required to be registered as employees
pursuant to this rule.
(i) The licensee shall ensure that any employee who performs
duties of a hostess, as defined in §3-80-1.1, in a class 5
Dispenser, Category 4 licensed premises, is duly registered as
a hostess with the Liquor Commission. Licensed premises not
authorized Category 4 (hostess) shall not have employees
registered or performing duties as hostesses, except as
defined in §3-80-1.1.
(j) For hotel and condominium hotel licensees, only managers,
bartenders and staff who handle, serve or sell liquor are
required to be registered as employees pursuant to this rule.
§3-82-38.9. Licensee and Manager in Charge of Premises.
(a) Each dispenser, cabaret, tour or cruise vessel, annually
licensed transient vessel, restaurant, club, hotel, caterer,
brewpub, and condominium hotel licensee shall have a duly
registered manager in active charge of the licensed premises
during the time the establishment is licensed to sell or serve
liquor.
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(1) Managers on catered premises shall be registered with
the hotel, restaurant, or condominium hotel licensee
performing the catering.
(2) Retail (class 4) licensees shall have a duly registered
manager or assistant manager assigned to each licensed
premises (or group of premises if ownership has multiple
properties) to insure employees are knowledgeable in
applicable Commission laws and rules. It is not required that
these managers be present at all times but shall assume
responsibility for training and monitoring their assigned
stores. These managers shall complete the server-training
program and pass the examination prior to being assigned
those duties or within one hundred eighty (180) days after
publication of these rules, if currently performing those
duties.
(b) A person shall successfully complete the server-training
program and pass the examination administered by the
Commission before that person can be registered with the
Commission as a manager or permitted to renew the
manager’s certificate of registration. However, a person may
be issued a manager’s certificate of registration for the same
or another licensed premises and need not retake the server-
52
training program and pass the examination if that person had
successfully completed the server training program within the
past four (4) years.
(c) Certificates of registration issued by the Commission shall be
valid only for the licensed premises in which the manager is
registered. A person may be employed to work as a manager
at more than one licensed premises, however, that person
shall have a manager’s certificate of registration for each
licensed premises. Retail licensees shall be exempt from the
“one certificate-one premises” limitation.
(d) Certificates of registration for managers shall be valid for four
(4) years from the date of issue. Any person registered as a
manager for a licensed premises may also perform any other
duties at the same premises, except for performing as a
dancer, which does require a separate registration, or sit with
customers in the case of a cabaret. Managers of licensed
cabarets are not permitted to sit with customers during hours
of operation.
(e) Persons who apply to the Commission for registration as a
manager for a particular premises shall present:
53
(1) Positive identification in the form of either a passport, a
laminated driver’s license with photograph, or other
laminated government identification with photograph;
(2) Proof of a Social Security number;
(3) Proof that the applicant is at least twenty-one (21) years
of age;
(4) A letter from the licensee certifying that the applicant
will be or is a manager of the licensed premises;
(5) A current satisfactory tuberculosis (TB) clearance report.
(f) Each person registering as a manager shall be photographed
and issued a certificate of registration which shall be valid for
use only at the designated licensed premises until the
expiration date or until recalled, suspended or revoked by the
Commission. The certificate of registration shall be retained
by each manager and not surrendered to or be held by the
employer. A processing fee shall be charged for each
certificate of registration issued to cover the cost of materials
and processing.
54
(g) Licensees shall ensure that all managers who are required to
register with the Commission shall have the manager’s
certificate of registration for the licensed premise readily
available for inspection while on duty at that premises.
(h) All retail, dispenser, cabaret, tour or cruise vessel, restaurant,
club, hotel, brewpub, and condominium hotel licensees shall
ensure that responsible managers have successfully
completed the server-training program administered by the
Commission, including passing an examination and
instruction in the following areas:
(1) Identifying and dealing with intoxicated persons,
(2) Reviewing liquor laws and rules, and
(3) Dangers of driving while intoxicated.
§3-82-38.11. Price List to be Posted.
(a) Current prices of all liquor and any other services shall, at all
times, be posted and exposed to view of patrons within the
interior of the licensed premises authorized to sell liquor for
consumption on the premises. For the purpose of this rule,
legible signs, menus or table tents are acceptable. If there is
a price range for certain types of liquor, the licensee shall
post the minimum price and the maximum price of the liquor.
(b) All price lists and menus displayed pursuant to subparagraph
(a) of this rule shall state whether or not a service charge is
55
included in the total amount charged to the customer and the
amount of said charge, if any.
(c) All price lists and menus displayed pursuant to subparagraph
(a) of this rule shall state whether any tax is added to the
total amount charged to the customer for liquor, other
beverages and/or services provided.
§3-82-44. ADVERTISEMENTS AND SIGNS UPON LICENSED
PREMISES.
§3-82-44.1. Advertisements and Signs.
(a) No licensee shall permit lewd or obscene advertising
matter to be distributed or displayed in connection with the
exercise of its license.
(b) Any exterior signs which contain liquor advertising, either
in whole or in part, shall conform to the sign regulations of
the Land Use Ordinance and this rule and have prior approval
of the City Department of Planning and Permitting.
(c) All licensees shall post a sign on the licensed premises stating:
“IT IS ILLEGAL:
FOR A PERSON UNDER 21 YEARS OLD TO PURCHASE,
POSSESS, OR CONSUME LIQUOR
TO USE FALSE IDENTIFICATION TO OBTAIN LIQUOR
56
TO USE ANOTHER PERSON’S IDENTIFICATION TO OBTAIN
LIQUOR, OR
TO PURCHASE LIQUOR FOR A PERSON UNDER 21 YEARS OLD
Sections 281-78 & 101.5, Hawaii Revised Statutes.”
The sign shall be clearly legible from a distance of ten feet to
a person with normal vision and shall contain this exact
wording.
(d) All licensees shall display in and around the premises signs
notifying all customers of the penalties of driving under the
influence of intoxicating liquor under Section 291-4, HRS.
These signs are available from the Commission at no charge.
§3-84-73. QUALITY OF LIQUOR; PENALTY.
§3-84-73.1. Liquor Content of Drinks.
(a) A drink containing one or more kinds of liquor and any non-
alcoholic mixture which is served, sold, offered for sale, or
prepared for such purpose by a licensee authorized to sell
liquor for consumption on the licensed premises, shall
contain not less than one fluid ounce or thirty milliliters of
liquor unless the customer requests the drink be mixed with a
lesser amount of liquor.
(b) When liquor is poured into a glass or container by the
licensee or an employee, the drink shall be presumed to have
57
been prepared for service or sale, notwithstanding the fact
that the non-alcoholic mixture has not been added. This
subsection shall not apply to a drink served as a straight drink
with or without a “chaser.”
(c) A straight drink shall contain not less than one fluid ounce or
thirty milliliters of liquor unless the customer requests a
lesser amount of liquor.
§3-84-78. PROHIBITIONS.
§3-84-78.01. Conduct of Employees.
(a) Licensees shall be strictly accountable for the conduct of all
employees on the licensed premises.
Any person who performs a service usually or normally done,
on or within a licensed premises, regardless of whether that
person is under contract or commission, registered or not
registered, compensated or not compensated, shall be
subject to the constraints of these rules and shall be
considered an on duty employee of the licensee.
This rule does not apply to vendors, tradesmen, or
maintenance people who, in the normal course of their
duties, service the licensed premises.
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For purposes of this rule, an entertainer shall be deemed to
be an employee of the licensee during the time the
entertainer is performing or while the entertainer is on the
platform or stage or in any other area set aside for the
performance.
(b) No employee while on duty shall consume liquor.
(c) No employee while on duty shall solicit or accept any food or
beverage, alcoholic or otherwise, as a gift from or at the
expense of a customer.
(d) Only registered hostesses and managers of licensed hostess
bars are permitted to sit with customers during hours of
operation. Registered managers and waitresses in licensed
cabarets are not permitted to sit with customers during hours
of operations.
§3-84-79. ENTRY FOR EXAMINATION; PENALTY.
§3-84-79.1. Obstructing Commission Operations.
No licensee shall allow the obstruction, hampering, or
interfering with investigations and inspections or Liquor
Commission operations in any way, including but not limited
to, the sounding of alarms, flashing of lights or use of a public
59
address system or other advance warning announcing the
arrival of Commission investigators.
§3-84-79.2. Improper Influence.
(a) Any licensee, employee of a licensee or its agent who shall
give, pay, or offer, directly or indirectly, any pecuniary benefit
to any Liquor Commission investigator or staff member, with
the intent to influence the investigator or staff member in the
discharge of any duty herein provided for, shall be guilty of a
violation.
(b) Any licensee, employee of a licensee or its agent who solicits,
accepts, or agrees to accept, directly or indirectly, any
pecuniary benefit with the intent that such person’s
judgment, exercise of discretion, or other action as regards to
compliance with any liquor law or Rules will thereby be
influenced, shall be guilty of a violation.
§3-86-101.5. PROHIBITIONS INVOLVING MINORS; PENALTY.
§3-86-101.51. Sale or Service of Liquor to Minors,
Prohibited.
(a) The sale or service of liquor to a minor or the consumption of
liquor by a minor on any licensed or unlicensed premises, any
off-premises catered event, or any other premises authorized
by the Commission is prohibited. Licensees are responsible
for the proper checking of personal identification of any
60
person wishing to purchase liquor, prior to the selling or
serving of liquor.
(b) Documents used for identification shall be an official state
driver’s license, a military identification card, other official
government identification containing a photograph, or other
form of identification document approved by the
Commission. Such documents shall be unaltered, undamaged
and laminated. At a minimum, non-government
identification approved by the Commission shall bear the
name of the issuing entity, date of issuance, expiration date
or date of departure from the State of Hawaii, date of birth, a
photograph, signature, and a statement that the
identification is valid only in the County of Honolulu. All
documents should be examined carefully. School
identification cards, expired documents of any kind, cards
with such phrases as “information provided by applicant” or
the like, identification cards issued for the purpose of check
cashing or other identification cards not issued by a
government agency are unacceptable, unless approved by
the Commission.