LevelUpFacilitation.com
TELLER NEW HIRE CHECKLIST
5 DAY TRAINING TOPICS
Banking 101
Security
Opening Window
Handling Money/Setting Up Cash Drawer
Counting Currency/Counterfeit/Unfit/Worn
Identification
Endorsements
Check Cashing
Stop Payments/Holds
Deposits
Cashier’s Checks/Money Orders
Savings Bonds
Loan Payments
Balancing Drawer
Offages
Customer Service Expectations
Product & Services Review
COMPLIANCE NEEDED FOR NEW TELLERS
Bank Secrecy Act
CTR
SAR
CIP
OFAC
Regulation P (Privacy)
Regulation E (Electronic Funds)
Regulation CC (Expedited Funds Availability Act)
Regulation D (Reserve Requirements)
Federal Deposit Insurance (FDIC)
Truth in Savings