County of Orange
and
Orange County
Operational Area
Aircraft Accident Annex
August 2014
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
i
Operational Area Executive Board and Emergency Management Council Letter of Approval
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
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Table of Contents
Operational Area Executive Board and Emergency Management Council Letter of Approval ............. i
1 INTRODUCTION ..................................................................................................................................... 3
1.1 Purpose and Scope .................................................................................................................... 3
1.2 Situation Overview .................................................................................................................... 3
1.3 Planning Assumptions ............................................................................................................... 9
2 CONCEPT OF OPERATIONS .................................................................................................................. 12
2.1 Preparedness .......................................................................................................................... 12
2.2 Emergency Response Actions ................................................................................................. 12
2.3 Inter-Jurisdictional and Inter-Agency Communications ......................................................... 13
3 ORGANIZATION AND ASSIGNMENT OF RESPONSIBILITIES ................................................................. 14
3.1 Management Section .............................................................................................................. 14
3.2 Public Information Manager (PIM) ......................................................................................... 14
3.3 Operations Section .................................................................................................................. 17
3.4 Planning and Intelligence Section ........................................................................................... 21
3.5 Logistics Section ...................................................................................................................... 21
3.6 Finance and Administration Section ....................................................................................... 21
4 PLAN DEVELOPMENT AND MAINTENANCE ........................................................................................ 22
4.1 Plan Maintenance ................................................................................................................... 22
4.2 Training and Exercises ............................................................................................................. 22
5 AUTHORITIES AND REFERENCES ......................................................................................................... 23
6 ATTACHMENTS .................................................................................................................................... 25
Attachment A-Acronyms List .............................................................................................................. 26
Attachment B-Glossary of Applicable Terms ...................................................................................... 28
Attachment C-Important Contact Information ................................................................................... 33
Attachment D-The Joint Family Support Operations Center .............................................................. 34
Attachment E-Family Assistance Center Operations .......................................................................... 37
Attachment F-Communications Plan .................................................................................................. 39
Attachment G-Air/Sea Aircraft Accident Response Guidelines .......................................................... 40
Attachment H-Position Checklists ...................................................................................................... 51
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Emergency Operations Plan
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1 Introduction
1.1 Purpose and Scope
This Annex provides emergency response guidelines and protocols necessary to respond in a unified manner to
an aircraft accident involving either commercial or private aircraft. This Annex identifies resources, actions, and
critical issues as well as management of activities and programs required to address the immediate, short and
long-term effects of such an emergency.
The intent of this Annex is to provide a coordinated response to an aircraft accident in the Orange County
Operational Area (OA). The Annex will provide a framework to support the OA, using interagency coordination
in accordance with the County of Orange and Orange County OA Emergency Operations Plans (EOP), the
California Emergency Services Act, the Standardized Emergency Management System (SEMS), the National
Incident Management System (NIMS), and Mutual Aid Agreements. The guidelines in this Annex are not
intended to replace or supersede the OA and County of Orange EOP and supporting Annexes, but serve to
augment these plans.
A response to an aircraft accident can be very complex depending on incident location. Response will require
the coordination and efforts from federal, state and local jurisdictions. Additionally, federal statutes and
regulations place the responsibility for investigation and survivor and/or victims assistance with specific federal
agencies. Attachments outlining specific areas are included as part of this Annex.
1.2 Situation Overview
Due to the congested airspace in Southern California, there is the potential for an aircraft accident to occur in
Orange County. Experience with recent aircraft accidents occurring nationwide demonstrates the need to
coordinate with the local, state, and federal responders.
John Wayne Airport (JWA) is the sole commercial airport within Orange County and serves both domestic and
international passengers. General aviation operations outnumber commercial operations. In 2013, JWA was
ranked as the 40
th
busiest passenger airport in the country with nearly 9.232 million total passengers. In the
same year, JWA handled 248,255 aircraft operations ranking it 35
th
in the nation.
JWA is five miles (23 km) from Santa Ana and covers 500.82 Acres of land in the unincorporated area of Orange
County. The Airport has multiple general aviation facilities, a main commercial airline-building split into three
terminal areas and two paved runways running in a North/South direction:
Runway 1L/19R: 5,700 x 150 (1,737m x 46m). This runway predominately accommodates
Commercial Aviation serving most incoming and departing traffic to the West of the airport.
Runway 1R/19L: 2,887 x 75 (880m x 23 m): serves the needs of general aviation and light aircraft.
Aircraft arriving at JWA typically do so from the Northwest while departures are to the Southwest. During Santa
Ana wind conditions the arrival and departure pattern reverses: arrivals are from the Southwest while
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departures are towards the Northwest. The County prohibits commercial departures between 10:00PM and
7:00AM (8:00AM on Sundays) and commercial arrivals between 11:00PM and 7:00AM (8:00AM on Sundays).
John Wayne Airport utilizes a Federal Aviation Administration (FAA) approved Airport Emergency Plan (AEP) with
an “All Hazard” approach to address emergency situations on and off the Airport property. Airports are certified
and regulated by FAA regulations as part of the Code of Federal Regulations (CFR). John Wayne Airport is a 14
CFR Part 139 Index C Airport. Index C airports must maintain a minimum Aircraft Rescue and Fire Fighting (ARFF)
protection capability to allow operations of passenger airline aircraft. To maintain Index C ARFF capability, the
airport must have two, heavy crash fire response trucks with a minimum 1500 gallons (water) + Foam + Dry
Chemical/Halon. The crash trucks, suppression agents, and equipment on hand at JWA ARFF Station 33 exceed
this minimum. The nearest available mutual aid crash resource is located at the Los Alamitos Joint Forces
Reserve Training Center Airfield.
The City of Irvine adjoins and lies North and East of the airport. The City of Costa Mesa adjoins and lies directly
West and Southwest of the airport. The City of Newport Beach adjoins and lies South and Southeast of the
airport. The area within a three-mile radius of the airport is comprised predominately of commercial businesses
and family housing making this area potentially vulnerable to any aircraft in the departure or arrival pattern.
Response will require the mutual support of fire and rescue, law enforcement, and medical response personnel
to cope with a major aircraft disaster.
Flight patterns of aircraft transiting through, from, or to Orange County commonly require flight over the Pacific
Ocean and/or the Newport Back Bay. Any accident occurring in the Pacific Ocean from the Orange County
coastline to San Clemente Island may require the response from Orange County local resources. Additional
information for a response to Air/Sea Aircraft Accident is located in Attachment G.
The Fullerton Airport services general aviation only. Fullerton Airport is adjacent to Interstate 5 and the 91
freeway. Fullerton Airport’s runway length is 3,120 and has an aircraft parking capacity of 600 planes. Family
housing and a smaller commercial business area lies immediately to the South of the airport. Commercial
businesses predominantly lie to the immediate West and East of the airport. The Northern side of the airport is
comprised of commercial business structures as well as a small residential community surrounding a small, man-
made lake.
The Los Alamitos Joint Forces Reserve Training Center Airfield is the largest Army airfield operated by the
National Guard Bureau (NGB). The airfield at Los Alamitos has two all weather runways, one 8000 in length and
the other 6000in length. Large commercial business structures and family housing surround the immediate
area and within the final departure and arrival patterns. Airport operations cease nightly at 10:00pm to reduce
noise pollution to the surrounding housing areas of the Los Alamitos Joint Forces Reserve Training Center
Airfield.
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Los Alamitos can accommodate most any aircraft in the flying inventory. Military aircraft to include C-5, C-17,
Department of Defense (DOD) charters, National Aeronautics and Space Administration (NASA) aircraft, fighter
aircraft and the President’s Boeing VC-25A (B-747 named Air Force One) along with the United States Marine
Corps (USMC) Presidential Helicopter Flight Detachment (HMX-1), use the Los Alamitos Joint Forces Reserve
Training Center Airfield and its facilities. Ramp space can accommodate and house up to ten C-5 aircraft without
difficulty. At present, approximately 30 helicopters are stationed at the Los Alamitos Joint Forces Reserve
Training Center Airfield as well as several fixed-wing aircraft assigned to the United States Army Reserve. The
airfield includes a fully staffed Army air traffic control tower, crash rescue/fire department, and a jet fuel farm
for aviation refueling.
Marine Corps Air Station Camp Pendleton is adjacent to the South Orange County boundary line. This
installation is home to a large number of aircraft, predominately helicopters, which frequently transit through
the airspace over Orange County.
1.3 Preparing and Responding with the Whole Community Strategy
The County of Orange and Orange County Operational Area strives to incorporate the Whole Community
perspective in its emergency planning. By planning for the Whole Community, complexities in the diversity in
Orange County are assimilated into the County and Operational Area planning strategy.
Orange County’s definition of disabilities and access and functional needs is as follows:
Populations whose members may have additional needs before, during, and after an incident in
functional areas, including but not limited to: maintaining independence and the ability to perform the
activities of daily living, communication, transportation, supervision, and medical care. Individuals in
need of additional response assistance may include those who have disabilities; who live in
institutionalized settings; who are elderly; who are children; who are from diverse cultures; who have
limited English proficiency or are non-English speaking; or who are transportation disadvantaged.
Having recognized the need to be inclusive in its emergency planning, the Orange County Operational Area
formed the Orange County Disabilities and Access and Functional Needs Working Group in 2011 to strengthen
partnerships with the disability community and others with access and functional needs. This team includes
representatives from county agencies, local jurisdictions and nonprofit organizations serving people with
disabilities and access and functional needs in Orange County. This group’s instrumental efforts have turned the
OA towards more inclusive emergency planning for the Whole Community. This group reviewed the County of
Orange and Orange County Operational Area Aircraft Accident Annex in July 2014 and provided valuable
feedback.
In order to meet the unique needs of children in disasters, the Operational Area formed the Kids in Disasters
(KIDS) Working Group as a sub-committee of the Disabilities and Access and Functional Needs Working Group.
The mission of the working group is to engage public and private community, government and healthcare
organizations and individuals to promote coordinated efforts and partnerships to ensure that infants and
children’s needs are met before, during, and after disasters. Integrating children (0-18) into disaster planning
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requires special emergency preparedness and planning. Disasters have proven evident that children are
vulnerable and require additional support during emergency situations, especially when displaced from their
parents or guardians. The physical and psychological damage sustained by children can far outweigh the same
effects inflicted on grown members of society, including children with disabilities and access and functional
needs. The KIDS Working Group will assist in identifying and supporting community programs that help meet
the physical, mental, and emotional needs of children in disasters.
Furthermore, the County of Orange and Orange County Operational Area is committed to maximizing
compliance with the Americans with Disabilities Act and providing the best service to Orange County Residents
and visitors. As such, the County of Orange and Orange County Operational Area adheres to the policy below:
Disability will not prevent accessibility to services or facilities provided by the County of Orange and
Orange County Operational Area.
The County of Orange and Operational Area will not exclude or deny benefits of any sort based on a
disability or access or functional need.
The County of Orange and Orange County Operational Area will work to accommodate people with
disabilities and access and functional needs in the most integrated setting possible.
During all phases of disaster response, the County of Orange and Orange County Operational Area will
make reasonable modifications to policies, practices and procedures, if necessary, to ensure
programmatic and architectural access to all.
The County of Orange and Orange County Operational Area will shelter people with disabilities and
access and functional needs with their families, friends and/or neighbors and in the most integrated
setting possible.
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Figure 1-Orange County Airports
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Figure 2-Orange County Fire Station Locations
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1.4 Planning Assumptions
This Annex was developed based on the following assumptions:
Southern California has become one of the nation's most crowded air space; therefore, aircraft
accident must be included among the other potential disasters that may occur within the
Operational Area.
Aircraft accidents are not limited to large commercial aircraft as even small aircraft can cause major
problems. On December 16, 2002, a Piper PA-24-250 went down in an Anaheim Hills neighborhood.
Debris from this accident was not contained in a small area, but extended into multiple homes and
approximately ¼ mile in the residential area.
In 1965, a US Air Force C-135A Stratolifter transport carrying 72 United States Marines and a crew of
12, crashed into Loma Ridge while flying at an estimated 300 miles per hour.
Variables in location, time, size and type of aircraft as well as passenger counts and cargo type will
influence the level of response required to reduce loss of life and property. A smaller aircraft may
produce a smaller impact area where the responsibilities for response may be retained with the
local government for coordination, while a large, commercial aircraft (Category ), will produce a
larger, complex incident requiring a higher response.
Category classifications of an aircraft as defined by the FAA are as follows:
CATEGORY: Single engine aircraft weighing 12,500lbs. or less and all helicopters.
CATEGORY: Twin-engine aircraft weighing 12,500lbs. or less.
CATEGORY: All jets, or multi-engine aircraft weighing more than 12,500lbs., and all airline or air
taxi flights.
The FAA certifies these categories of aircraft, in the CFR, to serve a particular function, namely,
commercial passenger craft, cargo aircraft and so on. The following certifications are mentioned
elsewhere in this document:
14 CFR Part 121 - Domestic scheduled Airline.
14 CFR Part 129 - Foreign scheduled Airline.
14 CFR Part 135 - Charter, air taxis, air tours and air medical operations.
14 CFR Part 291 - Air cargo carriers.
The use of aircraft as a Weapon of Mass Destruction (WMD) must always be considered. The events
of September 11, 2001, remind us any size aircraft becomes a potential weapon in the hands of
terrorists.
Wreckage scattered over a large area could complicate accessibility and scene management by
responders. An accident may be a mass-casualty incident, a crime scene or possibly both. A Unified
Command between fire and law will be established.
Damage assessment, disaster relief efforts and investigative requirements may require mutual aid
and support from other entities including local governments, private organizations, non-
governmental organizations (NGO), state and Federal agencies.
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Fire services may plan for a large mass-casualty and/or hazmat incident dependent on the size and
type of aircraft as well as location of the crash. Expect few, if any, airline passengers surviving a
major air crash.
Law enforcement agencies should plan to conduct crowd and traffic control, provide accident scene
security, conduct neighborhood or facility evacuations and establish a temporary morgue.
The Orange County Health Care Agency (HCA) should plan to support a mass-casualty incident (MCI)
and potential medical surge. Anticipate providing for the mental health needs of survivors,
responders, and the surrounding residents. Environmental issues arising from the possibility of a
hazmat release may require HCA involvement.
Airlines are required to provide the Family Assistance Center (FAC) locations. The airlines and the
National Transportation Safety Board (NTSB) coordinate arrangements. The NTSB Director manages
FAC operations or assigns a designee in his/her absence. However, in the event of a small civilian
aircraft accident, the responsibility to provide a FAC may fall upon the local jurisdiction.
The FAC is a secure meeting place for accident survivors, family members, and friends to receive
information regarding the accident investigation, victim identification process, management of
personal effects, and the provision of disaster crisis counseling services. The Federal Family
Assistance Plan advises the air carrier to be prepared to provide the necessary assistance to people
with disabilities and access and functional needs in accordance with the Americans with Disabilities
Act (ADA).
In incidents involving commercial or civilian aircraft, investigators from the NTSB will have
jurisdiction over the crash area and investigations will be completed before the area is released for
cleanup. Local law enforcement and possibly Orange County Sheriff-Coroner Department (OCSD),
the Transportation Security Administration (TSA) and the Federal Bureau of Investigation (FBI) may
support the investigation.
Given the diversity of Orange County's residents and visitors, along with the need to comply with
state and federal legislation, it will be necessary to consider the needs of the whole community,
including people with disabilities and access and functional needs, in all aspects of incident planning
and response.
While the Department of Defense (DOD) (military branch specific) has jurisdiction over the
investigation of any incident involving military aircraft, the affected jurisdiction has responsibility for
response and recovery, including coroner specific responsibilities.
Clean-up operations may consist of removing large quantities of debris, clearing roadways,
demolishing unsafe structures, and towing demolished vehicles. Upon release of the scene by the
investigative agency in charge, jurisdictional planning and public works departments may be used
for the removal and disposition of the wreckage and related debris utilizing an established debris
removal plan.
This Annex is not a stand-alone document. As the complexity of an emergency grows and requires
the participation of external organizations with specialized capabilities, this Annex will integrate
with the Annexes and Plans of other entities brought in to support the OA/County of Orange. This
plan is designed to be flexible enough that the County’s capabilities can adapt to a changing
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response environment and to the needs of supporting organizations. This Annex may be used in
conjunction with other EOPs and Annexes including:
Orange County Operational Area Emergency Operations Plan
County of Orange Emergency Operations Plan
County of Orange and Operational Area Weapons of Mass Destruction Annex
County of Orange and Operational Area Metropolitan Medical Response System (MMRS)
Annex
County of Orange and Operational Area Mass Care and Shelter Annex
County of Orange and Operational Area Strategic National Stockpile (SNS) Annex
Orange County Certified Unified Program Agency (CUPA) Hazardous Materials Area Plans
Orange County Mass Casualty Incident Plan
Mass Fatalities Response Plan
Orange County Tactical Interoperability Communications Plan
Orange County Fire Authority Hazardous Materials Plan
Orange County Joint Information Systems Annex
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2 Concept of Operations
The concept of operations provides guidelines to aid the OA to preserve life, public safety and property should
an aircraft accident occur. Responders will utilize existing plans, standard operating procedures (SOP) and
agreements including the mass-casualty incident response plan, mutual aid agreements, the Joint Information
System Annex, Hazardous Materials Response Plan, and others.
2.1 Preparedness
Agency planning, and training activities enhance readiness capabilities for an effective disaster response.
Planning activities include, but are not limited to:
Developing hazard analysis.
Training response personnel.
Improving public information and communications systems.
Specialized training, maintenance and modification of agency plans and procedures and participation in training
exercises are examples of readiness activities increasing agency preparedness.
Preparedness phase activities may include the following:
Identification of staging areas.
Maintain current inventory of equipment necessary to respond.
Maintain individual competencies through department training programs.
Conduct of periodic training and/or exercises. The Federal Aviation Administration (FAA) requires
JWA to conduct a full-scale mass-casualty exercise every three years. OA jurisdictions and agencies
participate in this exercise.
Review and update of this Annex based on training exercise evaluations, changes in policies or
procedures.
Develop partnerships with non-government and community-based organizations that can be called
upon to provide other community resources.
Elements of logistical planning for an Aircraft Accident response may include communication
resources, responder support (including feeding, housing and physical meeting places), and resource
tracking. Important tasks may include establishing a morgue facility, FAC, Joint Family Support
Operations Center (JFSOC), and a Joint Information Center (JIC) to manage all media relations.
2.2 Emergency Response Actions
The OA should be familiar with specific actions occurring at the incident including the following:
Establishment of a Unified Command and an Incident Command Post (ICP).
A Unified Command (UC) will include state and federal responders arriving on scene.
The combined multi agency effort of fire, law and health will conduct search and rescue, triage, and
evacuation of survivors.
Evacuations may be ordered from within the crash perimeter or from surrounding areas to prevent
additional casualties.
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Coordination will occur between local law enforcement agencies, local fire agencies, surrounding
medical facilities, airport management, the Airlines, the NTSB, FAA, and other federal agencies.
An assessment of the aircraft accident site may indicate the presence of hazardous materials and
require the response and containment by a hazardous materials response team.
Mutual aid may be required based on size and magnitude of the incident.
An assessment to determine the need for additional resources including support for people with
disabilities and access and functional needs.
Every aircraft accident will be treated as a crime scene. Access may be restricted by local, state, or
federal law enforcement personnel.
An aircraft accident response begins at the local level. The OA Emergency Operations Center (EOC) activation
level is dependent on the complexity, overall impact, and coordination of support needs of the OA. The OCSD
Emergency Manager or designee will coordinate with the Director of Emergency Services (DES) and Operational
Area Coordinator (OAC) to determine the level of activation. Detailed information regarding activation levels is
located in the Orange County Operational Area Emergency Operations Plan (EOP). The OA EOC will monitor
events and establish communications with the impacted jurisdiction to monitor and disseminate information to
appropriate OA partners. The OA EOC may be activated based on the information received.
2.3 Inter-Jurisdictional and Inter-Agency Communications
During any incident, regardless of size or complexity, communications will be an essential capability required to
respond to an incident. Inter-jurisdictional and inter-agency coordination relies on communication systems and
interoperability. The ability to communicate provides vital information to other responders and decision makers
to make informed decisions based on available information.
The OA EOP identifies the communication methods and systems available to support response. These systems
are available in response to an Aircraft Accident.
Orange County OA Shared System Rules of Use
National Incident Management System Use an Incident Command System (ICS) compliant with
NIMS when using any regional interoperability resource.
Plain Language All interoperable communications during multi-agency, multi-discipline incidents
will be in plain language. Avoid using radio codes, acronyms, and abbreviations as they may cause
confusion between agencies. Ensure all verbal requests for assistance or backup specify the reason
for the request.
Unit Identification Announce your home agency prior to announcing your unit identifier during
interoperable communication situations. (i.e., Orange County Fire, Logistics)
Most first responders utilize the County of Orange 800 MHz Countywide Coordinated Communications System
(CCCS). Exceptions include the Coast Guard, Department of Fish and Game, and some State Parks personnel.
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Provided in Attachment F is a communication plan suggesting channels and talkgroups available for
interoperability.
3 Organization and Assignment of Responsibilities
This section outlines the responsibilities and tasks assigned to members of the OAEOC. It describes the direction
and control relationship between the DES, the OAC, the OAEOC management and general staff.
As required by SEMS, mutual aid resources will be coordinated through the Operational Area EOC as specified in
the County and OA EOP, with the exception of law enforcement and fire mutual aid, which will use their
established protocols. The EOC and/or Department Operations Centers (DOC) will activate to support the
incident according to local plans and procedures. Mutual aid operates according to the California’s Master
Mutual Aid Agreement and accompanying agreements by discipline. State and federal resources will be
coordinated between the Operational Area EOC and the State’s Southern Region Emergency Operations Center
(REOC), as described in the County and Operational Area EOP.
This section provides an overview of activities and actions to be used in conjunction with position checklists
located in Attachment H and from the OA and County of Orange EOPs, and other annexes activated during
response. Although some OA jurisdictions and County agencies will have incident specific, unique duties and
responsibilities within their scope of performance, others will not. Agencies without situational specific
responsibilities will refer to the OA or County of Orange EOP and jurisdiction/agency internal EOP.
3.1 Management Section
The DES and OAC positions are assigned to the Orange County Fire Authority (OCFA) in response to an Aircraft
Accident. A Unified Management approach consisting of fire, law and health care may be established based on
incident objectives.
Confirmed Aircraft Accident management considerations:
Prioritization of resources.
Coordination and communication with state and federal agencies.
Establishment of communications and liaison with external organizations.
Proclamation of Local Emergency.
Establishment of EOC objectives for EOC staff based on the complexity of the event.
Coordination of Public information (see Public Information Manager below).
3.2 Public Information Manager (PIM)
The Orange County Fire Authority will be assigned as the Public Information Manager (PIM) for an aircraft
accident. The Public Information Support Staff will have representatives from other jurisdictions within the
County and will be coordinated by the County Executive Office, Public Information Office.
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The PIM at the OA EOC and the affected jurisdictions Public Information Officers (PIO) will have multiple
responsibilities to include:
Assist in warning and providing information to the public.
Provide continual incident updates to the media.
Monitor rumors and provides information to correct misinformation.
Implement the Joint Information System Annex.
Assist in the establishment of a Joint Information Center (JIC), if warranted.
Support a JIC with constant flow of two-way communications.
If established, the PIM will send an Assistant Public Information Officer to the JIC, the Joint Family Support
Operations Center (JFSOC) and FAC to represent the OA EOC.
All agency Public Information Officers (PIO) will be notified of the Joint Information Center (JIC) location,
and they will be encouraged to participate with the JIC.
The PIM will make every effort for communications to be as accessible as possible.
3.2.1 Public Information
Crisis communication is the transmission of accurate, timely, accessible, coordinated information to the public.
Without proper information, people may call 911 for non-emergency information affecting the capability to
answer emergency and life threatening phone calls. Considerations should be made for people with disabilities
and access and functional needs by providing as many opportunities as possible for an end user to receive the
message (for example having a sign language interpreter at press conferences). In order to broadcast the
emergency message in a timely manner there are multiple communications systems available. The following
systems, programs and sites provide those alerts.
3.2.2 Public Notification Systems
One or more of the following methods will broadcast emergency information, warnings and protective action
instructions for an Aircraft Accident to the public:
Emergency Alert System (EAS) -The utilization of the EAS, is addressed in the OA EOP, and may be
utilized during an Aircraft Accident based on the complexity of the emergency.
AlertOC - AlertOC is a mass public notification system used by the county to alert the public during a
disaster. AlertOC is the primary notification system for all county residents. Residents have the
ability to input additional phone numbers not found in the E911 database by going to the AlertOC
website at http://www.alertoc.com.
Route Alerting - Route alerting (vehicle mounted public address systems) is used by public safety
personnel to alert the public of an event with the necessary safety actions the public is to implement,
for example, an order to evacuate.
Press Releases - Provide information or updates to the public. Pre-scripted messages used for all
hazards will be utilized during an Aircraft Accident (EOC activation, road closures, school closures,
rumor control).
Hotline - The Orange County Public Information Hotline may be activated to support an incident.
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Social Media - Information and notification may be supplied through social media outlets including
Twitter and Facebook.
Public Notification and Public Information
The Joint Information System Annex was created so all jurisdictions can conduct the public information function
and provide these essential services during any emergency. During an aircraft accident emergency, this includes
collaboration required by the multiple organizations and jurisdictions that will work together on the aircraft
accident incident. Due to the multiple agencies responding together from all levels including the air carrier, local
jurisdiction, County and Federal agencies, NGOs and possibly the State, establishment of a Joint Information
Center is highly recommended to provide timely, accurate, wide reaching and simple to understand crisis
communications to both the media, and the public. Procedures can be obtained from the Orange County
Operational Area-County of Orange, Joint Information System Annex.
Dissemination Methods
Dissemination of information or protective actions will be made using a combination of redundant systems to
ensure residents receive and understand the information being provided. These systems may include:
AlertOC, Orange County’s mass notification system, using:
Phone calls
TTY/TDD
E-mail
Text Messages
Media alerts, press releases
Press Conferences
Broadcast and cable television
Radio
Social media, such as Twitter and Facebook
211 Orange County, a non-emergency Information Line
Route alerting vehicle-mounted public address systems
Emergency Alert System (EAS)
The Emergency Alert System (EAS) is designed for the broadcast media to disseminate
emergency public information through commercial broadcast stations. Orange County relies on
KWVE-107.9 FM as its Local Primary-1 EAS station. The Local Primary 2 back-up is located in the
Communications Center (Control One) at the Loma Ridge facility.
Community based organizations and service providers
Telephone public information hotlines
Web sites (Section 508 compliant)
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3.3 Operations Section
The Operations Section has the responsibility to coordinate and support the field response and local jurisdictions
impacted.
3.3.1 Law Enforcement Branch
The Law Enforcement Branch will support victim rescue and damage abatement operations by providing scene
security and traffic and crowd control. Support and coordination may include warning, evacuation assistance,
and neighborhood security. Scene preservation will occur throughout the response process. The OA EOC may
support the lead investigative agency, the NTSB, with any or all of the following actions:
Plan and coordinate support activities to the NTSB
Provide Law Enforcement support to the FAC to support center operations.
Provide Law Enforcement support to the JFSOC to support center operations.
Participate in daily NTSB coordination meetings.
Establish Inner and Outer Perimeter
Protect Property.
Prevent the disturbance of wreckage and debris except to preserve life, rescue injured, or protect the
wreckage from further damage.
Protect and preserve ground scars and marks made by the aircraft.
Admit public safety personnel access to the wreckage to the extent necessary to prevent loss of life,
and/or stabilize HAZMAT.
Maintain a record of personnel who enter the accident site.
Activation of traffic and crowd control system.
Maintain law and order.
Restrict Access Only To Authorized Personnel
Prior to the NTSB arrival on scene, restrict access only to FAA, Law Enforcement, Fire, Emergency Medical
Services (EMS), Medical Examiner/Coroner, other emergency service agencies. After NTSB arrives on scene, do
not allow site access of personnel without NTSB authorization.
Evacuation
An evacuation is the immediate and rapid movement of people away from a threat or an occurrence of a
threatening event. This includes smaller scale evacuations of a building. The purpose of evacuation is to move
the population from an affected area to a location where adequate services exist to reduce or eliminate a possible
hazard or risk to the public. Local law enforcement is responsible for ordering and directing civilian evacuation.
Ultimately, any evacuation decisions will be incident driven.
Preservation and Security of Wreckage as Evidence
Preservation of aircraft wreckage, mail, cargo, and records including all recording media of flight, maintenance,
and voice recorders, pertaining to the operation and maintenance of the aircraft, is the responsibility of the
operator of the aircraft. The responsibility will remain with the aircraft operator until the NTSB takes custody
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thereof, or a release is granted. Refer to Aircraft wreckage Salvage and Recovery Regulations, CFR Title 49
Transportation, Subpart C, Section 830.10).
Responders should not disturb or move wreckage or contents except to:
Remove the persons injured or trapped.
Protect the public from injury.
Protect the wreckage from further damage, sinking, etc.
If the movement of debris is required, all field responders should document any movement by field expedient
notes, drawings and diagrams indicating the original and relocated location. Any information should be
provided to the Law Enforcement Branch Director who will consolidate and provide it to the investigative
agency. Additional information that will assist the investigation includes:
Aircraft registration number (N number).
Number of casualties.
Photography/videos of overall wreckage including the cockpit starting at the initial point of impact if
possible.
Photographs/video of any ground scars or marks made by the aircraft.
Written records, photographs or videos of aircraft cockpit switch/control positions and
instrument/gauge readings.
Witness Documentation
Contact with witnesses should occur at the scene. Information obtained will be useful for the investigative
agency and should include the following:
Name, address, and phone contact information.
Location at the time of the incident.
Description of what they heard or observed.
3.3.2 Coroner
The Coroner is in charge of the fatalities, and is responsible for determining cause and manner of death and
victim identity. Identification is a complicated, lengthy and sensitive issue, and positive identification is
important not only to the on-going investigations, but is essential to surviving families. Coroner operations take
place in three main areas, the scene, morgue and at the FAC and include the following operations:
Body recovery and property/evidence collection take place at the scene.
Post mortem, examination of the remains including radiography, fingerprinting, dental exam,
photography, pathology and DNA specimen collection take place in the morgue.
The collection of ante mortem information from family members including personal articles and
medical information takes place at the FAC. Notification of death also takes place at the FAC.
Positive identification by the analysis of post mortem information as compared to ante mortem
information generally takes place at the morgue, but could take place at another location.
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The Coroner Division is an active participant in Coroner Mutual Aid and utilizes the process for all logistical
needs. Federal resources include the Department of Defense, Disaster Mortuary Operational Response Teams
(DMORT), FBI Emergency Response Teams and the NTSB, Transportation Disaster Assistance.
The Coroner supports response operations in the following actions:
Perform body recovery and identification operations.
Providing victim identification information to the JIC.
Approving request for federal assistance from the DMORT.
Providing regular briefings to the families at the FAC.
Providing staff support to the JFSOC.
Providing information to the JIC.
3.3.3 Harbor Patrol and Marine Operations
Overwater incidents will require specialized protocols incorporating the capabilities of multiple agencies. The
OCSD Harbor Patrol and Marine Operations will respond to incident scenes occurring in Orange County
jurisdictional waters. Orange County jurisdictional waters extend beyond the immediate Orange County
coastline to three miles beyond the outermost islands, reefs and rocks and include all water between those
islands and the coast. Factors determining which agency may assume the lead during an Air/Sea Aircraft
Accident may include size of aircraft, depth of water, weather and sea conditions during the response.
During large-scale incidents or at the request of jurisdictional agencies, the United States Coast Guard (USCG)
will normally serve as the lead agency. Once the search and rescue phase has passed, the incident will be turned
over to the NTSB or FBI, as appropriate, for investigative purposes. At that time, the USCG may still participate
in order to assist federal, state and/or local interests.
Rescue operations will be focused on saving lives and victim recovery followed by wreckage recovery.
Incidents occurring within the jurisdictional limits will require an ICP be established at the OCSD Harbor Patrol
headquarters. After the first operational period, the ICP may be transferred to the USCG Command and Control
Center, located at Terminal Island. In the event an incident occurs outside jurisdictional limits, the ICP will be
established at the USCG Command and Control Center, located at Terminal Island. See Attachment G, Air/Sea
Aircraft Accidents.
3.3.4 Health and Medical Branch
The Orange County HCA has primary responsibility to monitor and protect the public health of the community.
Their roles and responsibilities may include:
Supporting an MCI response and medical surge.
Assessing environmental health hazards to the community.
Providing environmental hazard management to the incident operations.
3.3.5 Fire and Rescue Branch
Municipal fire departments provide critical services to protect respond and provide emergency services to the
community. Their roles and responsibilities may include:
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Establishing communications with the Department Operating Center (DOC), if operational or the ICP,
as required.
Supporting fire suppression and rescue operations.
Supporting search and rescue operations.
Ensuring MCI protocols are implemented
Coordinating with the Health and Medical Branch, Medical Group Supervisor on transportation
resource needs hospital impacts or other required medical services.
Monitoring Reddinet.
Identifying and restrict access to unsafe areas.
Providing evacuation support.
3.3.6 Care and Shelter Branch
Commercial airlines (domestic, foreign, passenger or cargo) are statutorily required to provide the location of a
FAC and coordinate efforts with the American Red Cross (ARC), which is generally established at hotels or similar
facilities. The FAC is designed to meet the needs of the family members by providing for their psychological and
physiological needs. The EOC Manager or Care and Shelter Branch Director will consider activating the
Disabilities Access and Functional Needs Group Supervisor to support the needs of people with disabilities and
access and functional needs affected by the emergency incident.
American Red Cross
The Federal Family Assistance Plan for Aviation Disasters (2008 rev.) assigns responsibility to the ARC to
establish, and support a Friends and Family Reception Center (FRC) and/or the FAC. The following items should
be implemented:
Coordinating and management of the numerous organizations and personnel offering counseling,
religious and other support services to the operation.
Coordinating provision of mental health counseling services to family members.
Ensuring the provision of appropriate psychological support to the staff of all responder organizations
to the incident.
Employing an accounting system to record cost data by specific categories.
Coordinating childcare and spiritual services.
Coordinating the delivery of crisis health support to family members, to include those that do not
travel to the incident site with the airline.
Arranging suitable inter-faith memorial service (if applicable).
Following an off-airport, aircraft accident involving a small, general aviation or private aircraft, the jurisdiction(s)
where the aviation accident occurred is responsible for the establishment of a FAC, to provide temporary
shelter, feeding, and other support services per their emergency plan and the OA Care and Shelter Annex. The
jurisdiction(s) can request the ARC to assist them in providing temporary shelter, support, care and food services
for the victims, family, friends, and rescue personnel. If requested, the ARC will coordinate with other
governmental agencies in appropriate psychological support.
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The ARC provides a representative to the JFSOC. Additional information regarding JFSOC operations are found
in Attachment D.
3.4 Planning and Intelligence Section
The Planning/Intelligence Section is staffed by members of OCSD or the OCFA in accordance with the County/OA
EOP. Activities for the Planning and Intelligence Section will follow the duties and guidelines outlined in the OA
EOP.
The Planning and Intelligence Section should consider the following in development of the EOC Action Plan:
Life Safety and passenger/victim recovery.
Evidence/scene security and preservation.
Specialized logistical and equipment requirements.
Staffing and personnel resources.
Support between jurisdictional and federal response assets and organizations.
Public information dissemination.
First responder safety.
Evacuation boundaries and support.
.
3.5 Logistics Section
Activities for the Logistics Section will follow the duties and guidelines outlined in the OA EOP. If activated,
coordinate with the Disabilities and Access and Functional Needs (DAFN) Group Supervisor on any identified
resource needs which may include the areas of:
Transportation.
Communications support (i.e. interpreters).
Supplies and equipment replacement.
Personal assistant services.
Administrative support.
Requests for Functional Assessment Service Teams (FAST).
3.6 Finance and Administration Section
Activities for the Finance and Administration Section will follow the duties and guidelines outlined in the OA
EOP.
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4 Plan Development and Maintenance
4.1 Plan Maintenance
This Annex has been developed and reviewed by the Orange County Emergency Management Organization
(OCEMO), Emergency Management Council (EMC) Subcommittee d the Terrorism Working Group (TWG). This
Annex has been presented for final approval to the Orange County Operational Area Executive Board and
Emergency Management Council. The County/OA Aircraft Accident Annex will be reviewed biennially or as
necessary following an actual or training event to ensure plan elements are valid and current. The Orange
County Sheriff’s Department, Emergency Management Division will lead the responsible departments in
reviewing and updating their portions of the annex as required based on identified areas for improvement
experienced in drills, exercises or actual occurrences. The Orange County Sheriff’s Department, Emergency
Management Division is responsible for revising the County/OA Aircraft Accident Annex that will enhance the
conduct of response operations. The Emergency Management Division will prepare, coordinate, publish and
distribute any necessary changes to the annex to all entities as shown on the record of distribution list of this
County/OA Aircraft Accident Annex.
4.2 Training and Exercises
All jurisdictions with responsibilities for an aircraft accident should receive training including classroom based
training as well as the hands on experience provided by drills and exercises. Exercises are conducted to maintain
the readiness of operational procedures. Exercises provide personnel with an opportunity to become
thoroughly familiar with relevant procedures, facilities, and systems actually used in emergencies.
Exercises can be accomplished in several ways. Tabletop exercises provide a convenient and low cost method of
introducing officials to problem situations for discussion and problem solving. Such exercises are a good way to
determine if adequate policies and procedures exist. Periodic tabletop exercises specific to short and long-term
recovery operations within the OA are recommended.
JWA conducts a federally mandated full-scale exercise every three years to test their plans while simulating an
actual emergency. Different response capabilities are tested and may include emergency notification
procedures, transportation coordination elements, mass casualty, and a mass fatality response.
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5 Authorities and References
The legal documents and references below provide the Orange County OA with the authority to conduct and
support emergency operations. When dictated by the situation, additional ordinances or other emergency
regulation may be enacted by OA authorities through emergency proclamations.
5.1 Federal
Federal Family Assistance Plan for Aviation Disasters, National Transportation Safety Board,
December 2008 (Revised).
American Red Cross, Orange County Chapter, Aircraft Accident Response Plan.
FAA Advisory Circulars: http://www.faa.gov/airports/resources/advisory/
circulars/
AC 150/5200‐12, Fire Department Responsibility in Protecting Evidence at the Scene of an Aircraft
Accident.
AC 150/5200‐31A, 7‐8‐1 Water Rescue Situation.
The FAA Office of Accident Investigation and Prevention:
http://www.faa.gov/about/office_org/headquarters_offices/avs/offices/avp/
Code of Federal Regulations (CFR): http://www.gpoaccess.gov/cfr/
14 CFR, Part 139.319, Aircraft Rescue and Firefighting: Operational Requirements.
29 CFR, Part 1910, Occupational Safety and Health Standards.
49 CFR, Part 830, Notification and Reporting of Aircraft Accidents or Incidents and Overdue Aircraft,
and Preservation of Aircraft Wreckage, Mail, Cargo, and Records.
IV.49 CFR, Part 831, Accident/Incident Investigation Procedures.
U.S. Department of State Foreign Affairs Manual Volume 7, 1830, April 2009.
Aviation Disaster Family Assistance Act of 1996.
Robert T. Stafford Disaster Relief and Emergency Assistance Act of 1988 (Public Law 93-288, as
amended).
5.2 State
California State Emergency Plan.
Standardized Emergency Management System (SEMS) Regulations (Chapter 1 of Division 2 of Title 19
of the California Code of Regulations 2400-2450) and (Government Code Section 8607(a).
Standardized Emergency Management System (SEMS) Guidelines.
California Emergency Services Act (Chapter 7 of Division 1 of Title 2 of the Government Code).
California Government Code 8607 (a.).
Government Code, Title, Division 4, Chapter 8, Sections 3100-3109.
California Disaster Assistance Act (Chapter 7.5 of Division 1 of Title 2 of the Government Code).
California Hazardous Materials Incident Contingency Plan.
California Health and Safety Code, Division 20, Chapter 6.5, Sections 25115 and 25117, Chapter 6.95,
Sections 2550 et seq., Chapter 7, Sections 25600 through 25610, dealing with hazardous materials.
California Master Mutual Aid Agreement.
California Fire Service and Rescue Emergency Mutual Aid Plan.
California Law Enforcement Mutual Aid Plan.
California Emergency Resources Management Plan.
Disaster Assistance Procedure Manual.
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5.3 County
Orange County Fire Authority Aircraft Incident Operations at John Wayne Airport, March 2005
(Revised).
John Wayne Airport, Airport Emergency Plan, Part 12 Water Rescue, April 2011.
American Red Cross, Orange County Chapter, Aircraft Accident Response Plan, November 2010
(Revised).
John Wayne Airport “FAA Airport Emergency Plan,” June 2011.
Orange County Operational Area Emergency Operations Plan 2008.
County of Orange Emergency Operations Plan 2014.
Orange County Code, Title 3, Division 1 (Emergency Services).
Orange County Operational Area Agreement, 1995.
Orange County Resolution, November 28, 1950, adopting the California Master Mutual Aid
Agreement.
Orange County Ordinance 95-870 creating the Orange County OA.
Orange County Fire Service Operational Area Mutual Aid Plan, Dec. 1, 1997.
Orange County Law Enforcement Mutual Aid Contract, January 2010.
Orange County Operational Area Emergency Alert System (EAS) Plan, May 2010, Revised.
Orange County Sheriff’s Department, Coroner Division, Mass Fatalities Response Plan.
County Of Orange And Orange County Weapons of Mass Destruction (WMD) Annex, Jan. 2011
Orange County Fire Chiefs Association Hazardous Materials Emergency Response Plan.
Orange County Operational Area Joint Information System Annex, February 2012.
Orange County Fire Authority, Mass Casualty Incident Response Plan.
Orange County Operational Area Care and Shelter Annex, 2008.
Orange County Tactical Interoperability Communications Plan
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Attachments
Attachment A - Acronym List
Attachment B- Glossary of Terms
Attachment C - Important Contact Information
Attachment D- Joint Family Support Center Operations
Attachment E- Family Assistance Center Operations
Attachment F- Communications Plan
Attachment G- Air/Sea Response Guidelines
Attachment H- Checklists
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Attachment A-Acronyms List
ADA Americans with Disabilities Act
ALA Airport Liaison Agent (DOJ/FBI)
ARC American Red Cross
ARFF Aircraft Rescue Firefighting
CalOES California State Office of Emergency Services
CCCS Countywide Coordinated Communications System
CEO County Executive Office
CFR Code of Federal Regulations
CHP California Highway Patrol
CP Command Post
DAFN Disabilities Access and Functional Needs
DES Director of Emergency Services
DHHS Department of Health and Human Services
DMORT Disaster Mortuary Operational Response Team (DHHS/NDMS)
DNA Deoxyribonucleic acid
DOC Department Operation Center
DOJ Department of Justice
DOS Department of State
DOT Department of Transportation
EAS Emergency Alert System
ECB Emergency Communications Bureau
EDIS Emergency Digital Information System
EM Emergency Management
EMD Emergency Management Division
EMS Emergency Medical Services
EMT Emergency Medical Technician
EOC Emergency Operations Center
EOP Emergency Operations Plan
FAA Federal Aviation Administration
FAC Family Assistance Center
FBI Federal Bureau of Investigation
FEMA Federal Emergency Management Agency
HAZMAT Hazardous Materials
HCA Health Care Agency
IAP Incident Action Plan
IC Incident Commander
ICS Incident Command System
ICP Incident Command Post
JFSOC Joint Family Support Operations Center
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JIC Joint Information Center
JWA John Wayne Airport
LAC Local Assistance Center
MCI Mass Casualty Incident
MMRS Metropolitan Medical Response System
MHOAC Medical/Health Operational Area Coordinator
NDMS National Disaster Medical System
NGO Non-Government Organization
NIMS National Incident Management System
NTSB National Transportation Safety Board
O
2
Oxygen
OA Operational Area
OAC Operational Area Coordinator
OAEOC Operational Area Emergency Operations Center
OA EOP Operational Area Emergency Operation Plan
OCC Orange County Communications
OCEMO Orange County Emergency Management Organization
OCFA Orange County Fire Authority
OCHCA Orange County Health Care Agency
OCIAC Orange County Intelligence Assessment Center
OCPW Orange County Public Works
OCSD Orange County Sheriff’s Department
OES Office of Emergency Services
OVA Office for Victim Assistance (DOJ/FBI)
PIM Public Information Manager
PIO Public Information Officer
PSAP Public Safety Answering Point
RACES Radio Amateur Civil Emergency Service
REOC Regional Emergency Operations Center
SAR Search and Rescue
SEMS Standardized Emergency Management System
SIOC Strategic Information and Operations Center (DOJ/FBI)
SNA Airport Code for John Wayne Airport
SSA Social Services Agency
TDA Office of Transportation Disaster Assistance (NTSB)
TICP Tactical Interoperability Communications Plan
UC Unified Command
USCG United States Coast Guard
USAR Urban Search and Rescue
VHF Very High Frequency
WMD Weapon/s of Mass Destruction
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Attachment B-Glossary of Applicable Terms
Accident - As defined by the NTSB, this is an occurrence associated with the operation of an aircraft where as a
result of the operation of an aircraft, any person (either inside or outside the aircraft) receives fatal or serious
injury or any aircraft receives substantial damage. The occurrence is also not caused by the deliberate action of
one or more persons and that leads to damage or injury. The NTSB definition, which is also used by the FAA,
divides accidents into four categories:
Major - an accident in which a 14 CFR 121 aircraft was destroyed, there were multiple fatalities, or
there was one fatality and a 14 CFR 121 aircraft was substantially damaged.
Serious - an accident in which there was either one fatality without substantial damage to a 14 CFR 121
aircraft, or there was at least one serious injury and a 14 CFR121 aircraft was substantially damaged.
Injury - a nonfatal accident with at least one serious injury and without substantial damage to a 14 CFR
121 aircraft.
Damage - an accident in which no person was killed or seriously injured, but in which any aircraft was
substantially damaged.
Administrator - The Federal Aviation Administrator or any person to whom the Administrator has delegated the
authority of the Administrator.
Airline - Any person or organization who undertakes, whether directly or indirectly, or by lease or any other
arrangement, to engage in air transportation and conducts operations in accordance with 14 Code of Federal
Regulations (CFR) 121 and 135.
Air Taxi - An aircraft operator who conducts operations for hire or compensation in accordance with 14 CFR 135
in an aircraft with 30 or fewer passenger seats and a payload capacity of 7,500 pounds or less. An air taxi
operates on an on-demand basis and does not meet the "flight scheduled" qualifications of a commuter.
Aircraft - A device that is used or intended to be used for flight in the air. (For purposes of this annex, ultra-light
vehicle accidents and incidents are not investigated as "aircraft.”)
Aircraft Accident - An occurrence associated with the operation of an aircraft which takes place between the
time any person boards the aircraft with the intention of flight and until such time as all such persons have
disembarked, and in which any person suffers death or serious injury, or in which the aircraft receives
substantial damage. All aspects of the exceptions to substantial damage (see "Substantial Damage") should be
considered before making a final substantial damage determination that would classify the occurrence as an
accident.
Airworthy - The aircraft must conform to its type certificate and be in condition for safe operation.
Armed Forces - The Army, Navy, Air Force, Marines, and Coast Guard of the United States, including their
regular and Reserve Components and members serving without component status.
Civil Aircraft - Any aircraft other than a public aircraft.
Code of Federal Regulations (CFR) - A document that codifies all rules of the executive departments and
agencies of the Federal government. It is divided into fifty volumes, known as titles. Applicable to this Annex is
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Title 14--Aeronautics and Space (referenced as 14 CFR), Part 121-- Operating Requirements: Domestic, Flag, and
Supplemental Operations.
Command Post - Location a safe distance upwind from an accident site, where the on-scene coordinator,
responders, and technical representatives make response decisions, deploy workers and equipment, maintain
liaison with news media, and handle communications.
Commuter - An Airline operator operating under 14 CFR 135 that carries passengers on at least five round trips
per week on at least one route between two or more points according to its published flight schedules that
specify the times, day of the week, and places between which these flight are performed. The aircraft that a
commuter operates has nine or fewer passenger seats and a maximum payload capability of 7,500 pounds or
less.
Destroyed Aircraft - An aircraft damaged to the extent that it would be impracticable to return the aircraft to an
airworthy condition.
Disabilities, and Access and Functional Needs - Populations whose members may have additional needs before,
during, and after an incident in functional areas, including but not limited to: maintaining independence and the
ability to perform the activities of daily living, communication, transportation, supervision, and medical care.
Individuals in need of additional response assistance may include those who have disabilities; who live in
institutionalized settings; who are elderly; who are children; who are from diverse cultures; who have limited
English proficiency or are non-English speaking; or who are transportation disadvantaged.
Evacuation - The urgent removal of people from an area to avoid or reduce high-level, short-term exposure,
usually from the plume or from deposited activity. Evacuation may be a preemptive action taken in response to
a facility condition rather than an actual release.
FAA Accident Advisor - Any FAA employee assigned to assist the U.S.-accredited representative during
participation in an Aircraft Accident investigation being conducted by a foreign country.
FAA Coordinator A job title assigned by the NTSB and military services to the FAA investigator-in-charge (IIC).
FAA Accident Participants or FAA Participants - Those FAA personnel assigned to assist the FAA and NTSB IIC in
an accident or incident investigation.
FAA Aircraft Any aircraft owned, leased, under military bailment, rented by the FAA, or piloted by FAA
personnel when in an official FAA capacity.
FAA Investigator-In-Charge (IIC) - The FAA inspector/investigator assigned to supervise and coordinate all FAA
participants in an accident or incident investigation. In each aviation investigation, the FAA IIC is responsible for
the management of all FAA resources at the scene and for determining if the facts of the accident indicate that
FAA responsibilities were involved in the occurrence.
Family Assistance Center (FAC) - A facility established at a hotel or similar location to provide for the
psychological and physiological needs of Aircraft Accident victims family members.
Fatal Injury - Any injury that results in death within 30 days of the accident.
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Federal Aviation Regulations (FARs) - Rules prescribed by the Federal Aviation Administration (FAA) governing
all aviation activities in the United States. The FARs are part of Title 14 of the Code of Federal Regulations (CFR).
A wide variety of activities are regulated, such as airplane design, typical airline flights, pilot training activities,
hot-air ballooning, lighter than air craft, man-made structure heights, obstruction lighting and marking, and even
model rocket launches and model aircraft operation. The rules are designed to promote safe aviation,
protecting pilots, passengers and the public from unnecessary risk. They are also intended to protect the
national security of the United States, especially in light of the September 11, 2001 attacks.
Field Operations - Activities conducted outdoors or outside of manufactured enclosures or structures which
contain built-in alarms or engineered chemical agent controls. Short-term operations in storage structures are
also considered field operations.
First Responder - Police, fire, and emergency medical personnel who first arrive on the scene of an incident and
take action to save lives, protect property, and meet basic human needs. First responders may include federal,
state, or local responders.
Fixed-Base Operators (FBOs) - The FAA defines a fixed-base operator as “an individual or firm operating at an
airport and providing general aircraft services such as maintenance, storage, aircraft fueling, and flight
instruction.” Some FBOs have amenities for pilots and passengers such as flight planning, catering, restrooms,
ground transportation, showers, sleeping areas, and wireless internet access. FBOs with the acceptable
equipment may provide assistance after an aircraft related emergency in the form of aircraft removal or aircraft
maintenance, depending on the size and nature of the situation.
Flotsam Floating wreckage or debris.
Foreign Airline - Any person other than a citizen of the United States who undertakes, directly by lease or other
arrangement, to engage in air transportation and conducts its operations within U.S. airspace in accordance with
14 CFR 129.
Hazardous Materials - Any material which is explosive, flammable, poisonous, corrosive, reactive, or radioactive
(or any combination), and requires special care in handling because of the hazards posed to public health,
safety, and/or the environment.
Incident Command Post - A site that is located a safe distance from an emergency site, where the incident
commander, key staff, and technical representatives can make decisions and deploy emergency workers and
equipment.
Jetsam - Part of a ship, its equipment, or its cargo that is purposefully cast overboard or jettisoned to lighten the
load in time of distress and sinks or is washed ashore.
Joint Family Support Operations Center (JFSOC) - The name given to a central location where participating
organizations are brought together to monitor, plan, coordinate and execute response operations to an Aircraft
Accident.
Joint Information Center (JIC) - A center established to coordinate the federal public information activities on-
scene. This is the central point of contact for all news media at the scene of the incident. Public information
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officials from all participating federal agencies should collocate at the JIC. Public information officials from
participating State and local agencies also may collocate at the JIC.
Jurisdiction - The range or sphere of authority. Public agencies have jurisdiction at an incident related to their
legal responsibilities and authority. Jurisdictional authority at an incident can be political or geographical (e.g.,
city, county, state, or federal boundary lines) or functional (e.g., law enforcement, public health).
Lagan - Cargo that is lying on the bottom of the ocean, sometimes marked by a buoy, which can be reclaimed.
Mass Fatality - A Mass Fatality incident is characterized by a situation where there are more bodies than can be
attended to using available, local resources.
Minor Damage - As defined by the FAA, an aircraft is deemed airworthy upon completing simple repairs or
replacing minor pats and an extensive inspection is not necessary.
Mitigation - Activities designed to reduce or eliminate risks to persons or property or to lessen the actual or
potential effects or consequences of an incident. Mitigation measures may be implemented prior to, during, or
after an incident. Mitigation involves ongoing actions to reduce exposure to, probability of, or potential loss
from hazards. It may include zoning and building codes, floodplain buyouts, and analysis of hazard-related data
to determine where it is safe to build or locate temporary facilities. Mitigation can include efforts to educate
governments, businesses and the public on measures they can take to reduce loss and injury.
Mass Casualty Incident (MCI) - An MCI is defined as an incident with sufficient patient casualties requiring
additional responding units and resources to provide appropriate level of care. All causalities triaged immediate
or delayed may require paramedic assessment.
Operator - Any person who causes or authorizes the operation of an aircraft, such as the owner, lessee, or bailee
of an aircraft.
Passenger - The term “passenger” includes Airline employees aboard an aircraft.
Public Health Advisory - A statement made a state regulatory agency that a release of hazardous substances
poses an immediate threat to human health. The advisory includes recommended measures to reduce exposure
and reduce the threat to human health.
Public Health Hazard - A category used in ATSDR's public health assessments for sites that pose a public health
hazard because of long-term exposures (greater than 1 year) to sufficiently high levels of hazardous substances
or radionuclides that could result in harmful health effects.
Public Health Statement - The public health statement is a summary written in words that are easy to
understand. The public health statement explains how people might be exposed to a specific substance and
describes the known health effects of that substance.
Public Health Surveillance - The ongoing, systematic collection, analysis, and interpretation of health data. This
activity also involves timely dissemination of the data and use for public health programs.
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Public Information Manager - An official at headquarters or in the field responsible for preparing and
coordinating the dissemination of public information in cooperation with other responding federal, state, tribal,
and local agencies.
Risk Management - A decision-making process that entails consideration of political, social, economic, and
engineering information with risk-assessment information to develop, analyze, and compare regulatory options
and to select the appropriate regulatory response to a potential health risk.
Substantial damage - Damage or failure which adversely affects the structural strength, performance, or flight
characteristics of the aircraft, and which would normally require major repair or replacement of the affected
component.
Terrorism - Terrorism includes the unlawful use of force or violence against persons or property to intimidate or
coerce a government, the civilian population, or any segment thereof, in furtherance of political or social
objectives.
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Attachment C-Important Contact Information
MUTUAL AID
Control One
Fire and Rescue Mutual Aid
Health Care Mutual Aid
Law Enforcement Mutual Aid (OCSD Department Commander)
LOCAL
RESOURCES
American Red Cross
John Wayne Airport, Orange County Sheriff's Department Office
Orange County Coroner's Office
Orange County Emergency Management Division
Orange County Fire Authority Hazardous Material Services
Orange County Health Disaster Management
Orange County Intelligence Assessment Center
Orange County Public Works Operations and Maintenance
Orange County Sanitation District
Orange County Sheriff’s Department Hazardous Devices Section
Orange County Transportation Authority
Orange County Waste and Recycling
Orange County Emergency Medical Services
Water Emergency Response Organization Orange County
STATE
RESOURCES
California Department of Health Services Duty Officer
California Emergency Medical Services Authority (EMSA) Duty Officer
California Highway Patrol, Orange County
California Office of Environmental Health Hazard Assessment
California State Warning Center
FEDERAL
RESOURCES
Department of Defense Director of Military Support
Department of Health & Human Services
Department of Homeland Security
FAA Western-Pacific Ops Center (24/7 accident and incident
response)
Federal Bureau of Investigation
Federal Emergency Management Agency Region 9
National Transportation Security Bureau Western Regional Offices
Transportation Security Administration (24/7)
U.S. Coast Guard Sector 9 (Los Angeles/Long Beach) Operations
U.S. Environmental Protection Agency
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Attachment D-The Joint Family Support Operations Center
The NTSB will require the establishment of a Joint Family Support Operations Center (JFSOC). The JFSOC serves
as the focal point for coordination between representatives from federal agencies and local government
emergency services. The information provided below is the NTSB document that provides the necessary
guidance regarding the establishment and operation of the JFSOC.
The JFSOC is a central location where participating organizations are brought together to monitor, plan,
coordinate, and execute a response operation maximizing the utilization of all available resources. The JFSOC is
designed to address communication, information sharing and coordination challenges.
Organizations normally involved in the JFSOC are the following: NTSB, Airline, the American Red Cross, local
government and law enforcement, and supporting federal agencies. Depending on the extent of the disaster,
other organizations may also be involved in the JFSOC.
The JFSOC responsibilities include:
Serve as the central point for coordination and sharing of information among participating
organizations.
Monitor ongoing family support activities and tracks mission activities of each organization, such as
the status of the available resources.
Maintain a current list of locations and key telephone numbers of participating organizations and
personnel.
Manage and coordinate requests for family support services.
Maintain a daily journal of organizational activities and responses.
Agency representatives assigned to the JFSOC are responsible for the following tasks:
Maintain status of family support activities.
Prepare information for the NTSB family website.
Provide information for the daily family briefing.
Brief participating agencies daily about activities concerning family support.
Coordinate and share information among all organizational representatives.
Maintain locations and telephone numbers of organizational entities along with key personnel (for
instance, FAC, medical examiner, staff processing center, NTSB investigators, Airline, accident site,
supporting organizations, local law enforcement, and local government).
Maintain and update daily plans, incident action plans, and plans for future operations.
Maintain the status and location of injured victims.
Maintain the status of victim identification effort utilizing information provided by Coroner personnel
or their designee.
Update information on numbers of families at the accident city and projected departures/arrivals
(24/48 hours).
Track the status of ante mortem interviews and ante mortem data collection.
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An aircraft accident may take place anywhere. Therefore, it is necessary to remain flexible in planning the
location of the JFSOC, taking into consideration the location and the severity of the accident. The location of the
JFSOC will be determined based on available space, in such places as hotels, local government buildings, or
mobile command posts.
The Airline is responsible for securing space to accommodate family members, the FAC, and the JFSOC. The
involved Airline should plan to secure a hotel area that can accommodate the people, equipment, and activities
in the JFSOC. Although hotel space for family members and the FAC will be at a premium, the JFSOC should be
located in the same hotel. A small ballroom or large conference room is appropriate. Should the Airline have
difficulty securing space, the NTSB will contact local authorities to determine the availability of suitable space.
The following is a general description of the duties and responsibilities of agency representatives assigned to the
JFSOC:
Coordinator: The JFSOC Coordinator represents the NTSB and is charged with managing the day-to-
day activities of the JFSOC. The coordinator may do any of the following tasks: assign responsibilities
to JFSOC members, facilitate the exchange of information among JFSOC participants, ensure critical
information is kept current, inform other participants of significant developments, collect
information that may be used for family briefings, ensure individual logs are kept current, coordinate
with NTSB headquarters regarding information to be placed on the NTSB special family website, and
perform other duties relating to specific requirements of the accident response.
Deputy Coordinator: A Deputy Coordinator may be designated to assist the Coordinator. The Deputy
Coordinator may be from the Airline or from the local emergency management agency.
Administrative Officer: An Administrative Officer will assist the Coordinator with administrative
functions, such as preparing drafts of documents, collecting and posting logs, assembling clips of
media coverage of the accident, providing supplies, and performing other duties relating to the
specific requirements of the accident response.
Airline representative: The Airline representative serves primarily in a coordinating role for the
carrier. Responsibilities include passing along information to the carrier’s command center regarding
positively identified passengers; addressing questions related to current and future support provided
to families; providing updates regarding other agencies’ current and future plans and developments;
scheduling meetings and related agendas; maintaining a daily log; monitoring status of injured
victims and numbers of family members on and off site; providing information for daily briefings to
family members; updating other JFSOC participants on the carrier’s activities and developments.
Local government representative: The local government representative is the coordinating point for
JFSOC participants on issues of security of the morgue, FAC, hotels for family members, and other
designated sensitive areas. The representative is also responsible for keeping his or her organization
informed of family affairs activities and meetings, updating other JFSOC participants on the local
government’s activities and developments, maintaining a daily log, providing information for daily
briefings to family members, identifying local assets and resources that can be utilized to support the
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operation, and assisting other participants in their understanding of the local community and their
leaders.
Coroner representative: The Coroner representative serves as a liaison between the victim
identification activities at the morgue, the ante-mortem interview process at the FAC, and the
Disaster Mortuary Operational Response Team (DMORT) FAC team. They may also provide
information on the victim identification process at the family briefings.
American Red Cross representative: The American Red Cross representative assigned to the JFSOC
coordinates the American Red Cross’ operations in the FAC and the staff-processing center.
Responsibilities include responding to questions that relate to current and future support provided to
families and support workers, answering questions related to persons and organizations who want to
volunteer services or support, informing the American Red Cross of scheduled meetings, maintaining
a daily log, monitoring status of support personnel in the FAC and other sites, answering or
redirecting calls from family members who may be off site, providing information for daily briefings
to family members, and updating other JFSOC participants regarding operational activities and
developments.
Department of State (DOS) representative: The DOS representative serves in a coordinating role
between the JFSOC and the DOS. The representative will coordinate issues involving foreign
passengers and the support they will need from DOS, the victim’s embassy/consulate, and other
participants of the JFSOC. Other tasks include maintaining a daily log, monitoring status of foreign
victims and their families, providing advice on cultural issues, answering or redirecting calls from
foreign government officials, providing information for daily briefings to family members, and
updating other JFSOC participants on the organization’s activities and developments. If foreign
consulate officials participate in the activities of the JFSOC, the DOS representative will serve as their
sponsor.
Department of Justice/Federal Bureau of Investigation Office for Victim Assistance (DOJ/FBI OVA)
representative (if required DOJ/FBI OVA will only be involved in the JFSOC when the cause of the
disaster is suspected to be of criminal intent. The representative serves primarily in a coordinating
and informational role for DOJ/FBI.
Federal Emergency Management (FEMA) representative (if required The FEMA representative is not
normally involved in the JFSOC, unless the disaster requires substantial federal government
assistance. For example, a disaster that occurs in a highly populated area causing severe structural
damage and a substantial number of ground casualties will require a FEMA representative at the
JFSOC. The representative will be primarily responsible for coordinating the local and State
emergency management agency efforts with the family support operation.
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Attachment E-Family Assistance Center Operations
The Family Assistance Center (FAC) focuses on services for family members when they travel to the accident
location. The FAC is designed to meet the immediate and short-term needs of family members including safety,
security, physiological needs (food, sleep), information (about the victim recovery and identification process,
and the investigation), and crisis/grief counseling. In addition, family members may be interviewed to gather
ante mortem information about the victims and to submit DNA samples to facilitate victim identification. The
Airline is required to provide the FAC location. The FAC is usually established at a hotel or similar facility. The
facility should be ADA compliant having multiple meeting rooms, a large ballroom, up-to-date information
technology infrastructure, and food services.
Arrangements are coordinated by the Airline and the NTSB. The NTSB Transportation Disaster Assistance (TDA)
Director manages FAC operations or assigns a designee.
FAC staffing should include the following:
Airline support team personnel and their associated management team.
NTSB TDA staff.
Local law enforcement.
American Red Cross personnel, including approved childcare providers, spiritual care staff, health
professionals and crisis counselors.
Coroner staff.
Personnel designated by the Coroner to conduct ante mortem interviews.
Personal effects management contractors working for the Airline.
Local agency support personnel.
A number of critical functions will take place at the FAC and must be closely coordinated; they include the
following:
Safety and security, including badging of staff and family members.
NTSB daily briefings typically held twice daily.
Ante mortem interviews conducted by the Coroner personnel or their designee.
Childcare, spiritual care and crisis counseling (conducted by the American Red Cross).
Death notifications by the Coroner.
Typically, the FAC will remain operational until the decedents have been identified, or until families are notified
that the identification process will continue for an extended period. If this should occur, families will be
contacted at home regarding positive identifications. It is essential that each agency in the FAC understand its
role in the support of families. Not all family members will travel to the FAC. If there are family members
already residing in the accident city, they will most likely visit the FAC to receive updates at the briefings and
then return home. Other family members will participate in the briefings via a telephone conference bridge.
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Sample Family Assistance Center Room Schematic
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Attachment F-Communications Plan
The Communications Plan provides suggested channels and talkgroups for interoperability, and establishes a
Common Command Channel upon initial dispatch to an aviation accident or air/sea disaster. This
communications plan does not eliminate or replace the responding unit’s responsibility to communicate with
their agency.
Most first responders utilize the County of Orange 800 MHz Countywide Coordinated Communications System
(CCCS). Exceptions include the Coast Guard, Department of Fish and Game, Los Alamitos Army Airfield, and
some State Parks personnel. The Incident Commander should establish a Radio Communications Plan in
conjunction with Control One as soon as practicable to provide for smooth coordination with and among
incident resources.
Special Considerations
The following special considerations are provided for guidance when establishing a communications plan for an
aircraft accident response.
Control One “Patch”
Control One has the ability to “patch” 800 MHz CCCS talkgroups to specific pre-determined interoperability
channels used by non-Orange County 800 MHz CCCS responders. Standing authorizations must be established
well in advance of any Aircraft Accident response (contact OCSD/Communications to establish authorizations at
714-704-7919). The appropriate patch would immediately be implemented upon request by an Orange County
agency. Radio channels are available in the following public safety frequency bands:
VHF Low Band
LLAW1 (formally CLEMARS) (Law enforcement only)
VHF High Band
OC Access
NALEMARS (Law enforcement only)
UHF
OC Access
CALAW4 (Law enforcement only)
Med-9 (Medical only) - see note below
800 MHz
OC Access
CLEMARS (Law enforcement only)
FIREMARS (Fire/EMS only)
ITAC 1 through 4
Note: When medical transport is part of the Response, the IC should consider having Control One “patch” the
appropriate 800 MHz Talkgroup(s) to the “Med-9” UHF channel.
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Attachment G-Air/Sea Aircraft Accident Response Guidelines
1 Purpose
This document serves to augment the Aircraft Accident Annex by identifying the organizations, agencies, and
departments that will respond to an over water aircraft accident in addition to noting some of the capabilities
and responsibilities they have. With the intent to provide guidance to coordinate the deployment of federal,
state and local agencies during an air disaster in the maritime vicinity of Orange County, these guidelines define
general responsibilities and procedures specific to an aircraft involved in a crash in the Orange County Coastal
Waters of the Pacific Ocean including the Newport Beach Back Bay. Each incident will bring with it unique
circumstances that will provide first responders challenges. Its purpose is not to change current operational
guidelines, but to allow existing plans to be collaboratively used together and to define general responsibilities.
Furthermore, this attachment is intended to assist emergency management staff by providing insight into the
challenges met by first responders.
2 Overview
Orange County jurisdictional waters extend beyond the immediate Orange County coastline to a point three
miles beyond the outermost islands, reefs and rocks and include all waters between those islands and the coast.
The Newport Back Bay bottom composition and water depth will make response a challenge. The OCSD Harbor
Patrol, OCFA and Newport Beach Fire may all be required at the scene. Assets from Newport Beach Fire
Department will likely be the first response organization on scene. The unique equipment and response
capabilities of OCFA Station 33, located at JWA, may be called upon to augment and assist in the response.
Regulatory guidance mandates airports maintain a specified level of response capability. Therefore, in order to
not decrement their “on airport” response capability Station 33 assets will depart the scene upon situation
stabilization or when adequate jurisdictional resources are on scene and capable of maintaining the continuity
of operations. Each of these organizations have training and resources as well as established protocols to
perform the required on scene response requirements.
Multiple agencies including fire, law, lifeguard services and the USCG have response capabilities to an air/sea
aircraft accident including securing the scene, crowd management, fire suppression and search and rescue
activities. Jurisdictionally, the OCSD Harbor Patrol in most instances will serve as the Incident Commander.
The OCSD Harbor Patrol has the capability to provide on the water and shoreline rescue in coordination with
responding partners, OCFA and Newport Beach Fire Department. During the hours of 10:30pm and 6:30am, the
OCSD Harbor Patrol can respond with up to three, two-man fire/rescue boats. Between 6:30am and 10:30pm,
the OCSD Harbor Patrol may respond with up to three additional two-man boats with water pumping
capabilities, if requested. The Harbor Patrol will assist in fire/rescue operations in coordination with the Fire
Department.
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The USCG is equipped, trained and ready to provide airborne and waterborne rescue equipment and personnel.
In cooperation with the OCFA and the Newport Beach Fire Department, the USCG can provide environmental
mitigation assistance and assist jurisdictional agencies as the situation dictates. The USCG may respond with
helicopters equipped with rescue swimmers and hoists. The capacity for ambulatory patients aboard USCG
helicopters may vary dependant on aircraft availability. The USCG will coordinate all military air and vessel
resources as needed. During large-scale events, or at the request of jurisdictional agencies, the USCG may serve
as the lead agency.
Newport Beach Lifeguards have the ability to respond with lifeguards, rescue swimmers, rescue boats and
personal watercraft to assist with rescue operations.
3 Command and Control
Incident Command Organization Chart
UNIFIED COMMAND
FIRE/LAW/USCG
SAFETY
OFFICER
LIAISON
OFFICER
PUBLIC
INFORMATION
OFFICER
OPERATIONS
SECTION CHIEF
PLANNING
SECTION CHIEF
LOGISTICS
SECTION CHIEF
FINANCE/ADMIN
CHIEF
STAGING AREA
MANAGER
AIR OPS
BRANCH
SHORE
BRANCH
LAW
ENFORCEMENT
BRANCH
MARINE
OPERATIONS
BRANCH
3.1 Unified Command
Unified Command (UC) allows all agencies with responsibility for the incident, either geographic or functional, to
manage the incident by establishing a common set of incident objectives and strategies. This is accomplished
without losing or abdicating agency authority, responsibility or accountability. Due to the nature of an air/sea
aircraft accident in the waters adjacent to and extending out from Orange County and the anticipated multi-
agency response, a UC will be established to coordinate all aspects of the incident with a representative from
the USCG, the Health Care Agency, fire agencies, law enforcement and JWA.
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INCIDENT COMMAND POST (ICP) LOCATION
The UC will decide where to establish the initial ICP with respect to the incident’s location. After the first
operational period, establishment of and transition to an Incident Command Center at the OCSD Harbor Patrol
facility, located at 1901 Bayside Drive, Corona Del Mar, California may occur. In situations where the incident is
of such magnitude that response will rely heavily on USCG assets, the decision may be agreed upon to locate the
ICP at the USCG Los Angeles/Long Beach Command and Control Center. This facility is located at 1001 South
Seaside Ave., Building 20, Terminal Island, CA.
3.2 Operations Section
3.2.1 Marine Operations Branch Director
Responsibility for maritime Search and Rescue (SAR) in the waters adjacent to and extending out from Orange
County is assigned to the commander, USCG Los Angeles/Long Beach Sector as the federal SAR Mission
Coordinator. Therefore, Marine Operations Branch Director duties will normally be assigned to the Commander,
USCG Sector Los Angeles/Long Beach.
While the USCG will provide on-scene rescue coordination, USCG SAR units may not be the first units arriving at
the crash site. It is the responsibility of the first search and rescue unit on scene to assume the role of the SAR
Group Supervisor, establish the incident location and coordinate all agencies in the maritime rescue effort. The
initial incident assessment shall be transmitted as soon as possible to the USCG. Information to be
communicated to the USCG should include:
Type of aircraft and carrier name, if possible.
Approximate number of survivors/victims.
Latitude and longitude.
On-scene weather and sea conditions.
Recommend a shore side survivor/victim Evacuation Site.
Upon arrival at the incident location, a USCG SAR unit will assume Search and Rescue Group Supervisor duties
with all local, state and federal agency rescue vessels and aircraft reporting to for assignment. The USCG SAR
Group Supervisor will initiate, if necessary, a Captain of the Port Security Zone around the incident location.
3.3 Air Operations Branch Director
The Air Operations Branch Director duties will normally be assigned to a member of the USCG Air Station Los
Angeles. It is responsible for preparing the air operations portion of the Incident Action Plan (IAP) which will
reflect agency restrictions having an impact on the operational capability or utilization of air resources (e.g.,
night flying, flying over water, hours per pilot).
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The Air Operations Branch Director shall:
Request, if necessary, a Temporary Flight Restriction Zone (FAR 91.137), for the vicinity of the crash
site, from the Federal Aviation Administration (FAA) Air Route Traffic Control Center. (Contact the
Operations Manager at (661) 265-8205).
Coordinate aircraft access into the FAA Temporary Flight Restriction Zone on VHF-AM 123.10 MHz.
(International on-scene SAR Channel) as a primary frequency or on VHF-AM 123.05 (Helicopter
UNICOM) as a secondary frequency.
3.4 Shore Branch Director
The Shore Branch Director will coordinate all shore side medical, rescue and recovery operations. The Shore
Branch Director will normally be assigned to the jurisdictional fire department agency responsible for the shore
side evacuation site. When directed by the UC, implement Mass Casualty incident (MCI) operational
procedures.
The first USCG, law or fire representative on-scene at the designated shore side evacuation site shall assume the
role of Shore Branch Director until transferred to another officer. All agencies shall be notified immediately of
Shore Branch Director changes.
The Shore Branch Director shall provide for continuity of leadership from the arrival of the first agency
representative through the termination of the incident shore side evacuation site. This includes an assessment
of the incident shore side response activities in order to use all necessary measures to minimize the impact on
survivors/victims.
The Shore Branch Director may establish groups to coordinate activities of functional importance. These
functional groups may include medical, debris, re-supply, rehab or any other services needed to ensure a rapid
rescue boat turn around.
3.5 Law Enforcement Branch Director
The Law Enforcement Branch Director will coordinate all incident law enforcement operations. The Law
Enforcement Branch Director duties will normally be assigned to the jurisdictional law enforcement agency
responsible for the shore side evacuation site.
Additional duties of the Law Enforcement Branch Director shall include:
Establish a crash site security zone utilizing law enforcement vessels and aircraft as soon as practical.
Restrict civilian vessel traffic out of ports and marinas as may be necessary.
Provide for shore side security at the ICP, triage/treatment areas, staging locations and other
designated incident areas and facilities.
Crowd and traffic control.
Initiate incident investigation.
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3.6 Coroner Branch Director
The OCSD, Coroner Division, Mass Casualty Incident Response Plan will be activated when fatalities are
imminent. A coroner branch will be established under the operations section.
4 Concept of Operations
The concept of operations in this attachment addresses the additional issues specific to an air/sea aircraft
accident, augmenting the main portion of this Annex.
4.1 Rescue and Recovery of Survivors/Victims
Initial response will be dedicated to the rescue and assistance of survivors/victims of an aircraft accident with
the secondary responsibility to provide scene security, evidence preservation and wreckage recovery. Each
jurisdictional agency who will likely respond to an aircraft accident in the water is trained and routinely practices
response to such incidents. This plan does not intend to dictate or change responding agency training
requirements, policies or procedures.
The first SAR unit on scene shall continue to provide on-scene SAR coordination until relieved by a USCG SAR
unit. This will ensure an organized and controlled rescue effort. It is mandatory that incoming SAR units report
to the SAR Group Supervisor for assignment (e.g., rescue deployment of flotation, survivor/victim transportation
to the evacuation site or crash site security).
As necessary, SAR units shall provide:
Effective lighting. To avoid confusion, search and rescue units shall not activate their blue lights until
arriving on-scene. Review of previous air/sea aircraft crashes has shown that at night, helicopter
lighting of the incident location is paramount in ensuring rescue of survivors/victims and providing
for rescuer safety.
Deployment of rescue swimmers for the rescue of survivors/victims.
Initial medical treatment.
Transportation of survivors/victims to the designated shore side evacuation site.
4.2 Scene Security
Security of the aircraft crash site should be accomplished as quickly as possible to preserve evidence and
retrieve wreckage. Many privately owned vessels will attempt to transit to the accident site to assist in rescue
operations. Although volunteers assist for humanitarian reasons, their efforts may cause hardship and
hazardous consequences for rescue personnel. Volunteers, with the exception of USCG Auxiliary vessels under
patrol orders, should be excluded from the incident area. A security zone to allow only authorized rescue
personnel into the crash site should be initiated as soon as possible.
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As necessary, the USCG may initiate a Captain of the Port Security Zone and an FAA Temporary Flight
Restriction Zone around the incident area. USCG SAR units not providing command and control or participating
in search and rescue operations may be used for crash site security and/or recovery of wreckage and debris.
Law Enforcement may, as necessary:
Establish a perimeter and provide for on-scene security.
Restrict vessel traffic out of harbors and marinas to reduce the number of vessels attempting to
transit the incident location.
Provide law enforcement escorts for the Airline representatives to and from the Incident Command
Post, incident location, etc.
4.3 Salvage/Wreckage Recovery
Preservation of aircraft wreckage, mail, cargo, and records (including all recording media of flight, maintenance,
and voice recorders, pertaining to the operation and maintenance of the aircraft and to the airmen) is the
responsibility of the operator of the aircraft. The responsibility will remain with the aircraft operator until the
NTSB takes custody thereof, or a release is granted (aircraft wreckage salvage/recovery regulations are located
in the CFR Title 49 Transportation, Subpart C, Section 830.10).
Prior to the time the NTSB takes custody of aircraft wreckage, mail, or cargo, such items may not be distributed
or moved except to the extent necessary to:
Remove the persons injured or trapped.
Protect the public from injury.
Protect the wreckage from further damage, sinking, etc.
Any wreckage considered evidence should be collected, tagged or photographed. Documentation of the
location found shall be noted and remanded to the representative of the NTSB.
The UC will determine the shore side wreckage collection area.
4.4 Public Information
A JIC will need to be established away from the ICP. Representatives from all participating agencies will send a
representative empowered to speak for their respective agency to the center. All involved agencies may issue
press releases relevant to their activities, but those releases should be coordinated, reviewed and approved
through the assigned PIO who will coordinate information received from the ICP. Public information
representatives will be dispatched to other locations based on news media demands and the incident
circumstances. More information can be obtained from the Orange County Operational Area Joint Information
System Annex.
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5 Available Response Resources
For situational awareness, planning and response execution, the following organizations, departments and
agencies have available resources that will aid and assist in an aircraft accident response situation.
California State Department of Fish and Game
Boats:
One, Patrol Boat “Thresher” located at Dana Point Harbor - 54’ x 20’ High Speed Catamaran 2 day
endurance with a 4-person crew. This can be increased if additional crew can be transported to incident
scene. Carries and launches a 17’ Rigid Hull Inflatable Boat for recovery and search operations. Able to
accommodate up to 30 victims Vessel lighting and size allow safe operation in daylight and dark
conditions. Each vessel is equipped with the following:
Radar Digital global positioning system
VHF Satellite Phone
SSB radio Digital color sounder
Radio direction finder Fire/de-water pump
First aid supplies Rescue O
2
kits
Head Shower
Freshwater Normal crew includes Two-person dive team
One, “ALMAR” 27’ Aluminum Rigid Hull Inflatable Boat located at Alamitos Bay. This vessel has 12-hour
endurance capability and is served by a two-person crew. Can accommodate 10 passengers/victims and
has a cruising speed of 35 knots. Capable of operating in seas up to 8 feet. Equipped with spotlights, to
allow night search capability, radar, vhf, and Global Positioning System (GPS) plotter, and first-aid
supplies to include O
2
.
Three, 17’ long inflatable skiffs. Two are located in Newport Beach and one in Dana Point harbor. These
vessels are single operator with up to a 20-mile range. Capable of accommodating five survivors/victims
and is GPS/VHF equipped.
Surface Vehicles/Equipment:
Two, all terrain vehicle quad runners for beach or Back Bay operation.
Six, 4wd ¾-ton pickups for beach/back bay operations.
California State Parks
Boats/Water Craft:
Three, 30’ Lifeguard Rescue Boats. One (SurfWatch III) is stationed at Dana Point Harbor. Two
(SurfWatch IV and V) are stationed at Newport Harbor. Each rescue boat is crewed by two
crewmembers (one boat operator & one deckhand); both are Emergency Medical Technician-1 trained.
Both can be underway within one hour during normal operating hours (0800 1800 hrs.); Two hours
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after normal operating hours (1800 0800 hrs.). Each rescue boat carries approximately 185 gallons of
gasoline, and has an endurance of up to six hours in a sea state of up to six feet. Each Surfwatch rescue
boat can accommodate up to 16 survivors, depending on patient status. Each SurfWatch rescue boat is
equipped with:
Dewatering pumps DPR radios
Marine radio Automatic Direction Finder (ADF)
Radar GPS and GPS navigator
Fathometer Sea temp gauge
PA system Dive gear
First aid kits Resuscitators
Automatic External Defibrillators (AED)
Six, personal watercraft. Three are assigned to Huntington State Beach, Bolsa Chica State Beach, Crystal
Cove State Beach, Doheny State Beach, San Clemente State Beach and one in reserve. All are trailer
ready and deployable via vehicle tow anywhere in the county. All are equipped with rescue sleds
capable of accommodating one rescuer and one victim. Effective range of the PWC is approximately 3
miles off shore depending on sea state, and can remain on scene for approximately 3-4 hours. Both the
Huntington and Bolsa Chica’s are equipped with portable communications, and helmet-mounted
lighting for operations during periods of darkness. All permanent State Lifeguards are trained in
personal watercraft operations. This resource may prove to be a viable rescue option for incidents
occurring in the Newport Back Bay, or as a quick response aquatic rescue vehicle for those occurring less
than three miles from the shoreline.
Specialized Equipment/Personnel:
One, 14 member Dive Team. Five divers are stationed at each of the following locations: Huntington
State Beach, Bolsa Chica State Beach, and Crystal Cove State Park. A four-member dive team is
stationed at Doheny State Beach. All divers are National Association of Underwater Instructors (NAUI)
with Advanced/Rescue Diver certifications or higher, and certified to dive up to 130 feet. Additional
equipment resources include:
Full facemasks
Electronic underwater communications
Underwater video and photography
Four underwater Diver propulsion vehicles (DPV)
Newport Beach Fire Department
Eight engine companies, two truck companies, three paramedic ambulances and one Battalion
Command Vehicle.
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Newport Beach Lifeguards
Two, 29’ open water rescue boats with 60-mile range and patient transport capacity of 4-6 critical, 20
walking wounded. Two lifeguard rescue swimmers staff the vessel. Boats are all weather and night
operations capable. Each boat is equipped with the following:
Radar Radio Direction Finders
Dewatering equipment Automated External Defibrillator
Global Positioning System Resuscitator and O
2
Administration equipment
First Aid Equipment Dive Equipment
Ten, 4WD Lifeguard Response Trucks.
Two, 4WD Command Vehicles.
One, underwater search and recovery team.
Newport Beach Police Department
One, Mobile Command Post. A 40 mobile command post complete with communications equipment
sufficient to function as a radio communication center. Also contained within the mobile command post
are computers, telephone, satellite/broadcast T.V. and fax.
The Newport Beach Police Department contracts helicopter services from the Huntington Beach Police
Department (HBPD). Newport Beach Police can request air support from HBPD to support any incident
response in the city of Newport Beach. The helicopter is not rescue capable but can provide video
downlink services or be used to transport personnel and light equipment.
City of Newport Beach Municipal Operations Department
Able to provide heavy excavation and construction equipment to support an Aircraft Accident occurring
in the Back Bay or within Newport Beach city limits. Workers to operate the heavy equipment along
with road closure and diversion devices will be available.
Orange County Fire Authority
Shoreline Resources
Engine and Truck Companies (approximately 70 total).
Paramedic units (approximately 30 total).
One Mass-casualty unit.
Two Hazardous Materials unit.
Two Helicopters with hoist capability.
Three Airport Crash Trucks (John Wayne Airport owned).
Water Resources
Six inflatable rescue boats (four swift water teams).
Four inflatable rescue ramps (one 30’, two 50’, one 80’), located at JWA.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
49
Orange County Sheriff Harbor Patrol
Boats
Up to three Fireboats, available for immediate response with a maximum operating time of up to two
hours operating at full revolutions per minute. Each vessel is staffed with two Orange County Deputy
Sheriffs, 24/7. Additional fireboats may be available for call-out within two hours. Each is equipped
with the following:
Firefighting apparatus and equipment Radar
Radio direction finders Dewatering equipment/pumps
Automated external defibrillator (AED) Digital global positioning system
Resuscitator and O
2
admin equipment First aid supplies
Two, 22’ to 23’ patrol boats, radar equipped and with an approximate operating time of three hours at
maximum RPM. Each vessel is staffed by one OCSD Deputy Sheriffs and can accommodate up to twelve
survivors/victims. Up to four boats are available daily between the hours of 0630 and 2230. Additional
boats can be made available upon call out within two hours.
Each is equipped with the following equipment:
Radio direction finders Dewatering equipment/pumps
Automated external defibrillator (AED) Global positioning system
Resuscitator and O
2
admin equipment First aid supplies
Two, Personal Water Craft (PWC).
Underwater Search and Recovery Team
This specialized team includes one Dive Team Supervisor (OCSD Sergeant) and ten OCSD Dive Team
members equipped with the following:
One, 16’ Inflatable Boat Two, Personal Water Craft
One, Drop Down Scanning Sonar One, Underwater Video Camera
Two, Hard Wire Underwater Video Cameras Nine Viking Dry Suits
Nine Underwater Communications Masks Four Underwater Lights
One Underwater Metal Detector Salvage/ Lift Bags
One 2000 watt Generator First Aid Equipment
Automatic External Defibrillator (AED) O
2
Administration Equipment
Land Resources
One, Ford Crown Victoria marked patrol car.
Two, Ford Crown Victoria unmarked car.
One, Ford Excursion unmarked 4X4 SUV.
One, Ford utility/shop truck.
Two, Ford Expedition marked 4X4 SUVs with heavy duty, front mounted winches.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
50
United States Coast Guard
Boats
Cutters: One, 87' Patrol Boat. There are four 87' Patrol Boats in the area of responsibility (AOR)
stationed from Orange County to Santa Barbara. The patrol boat is typically utilized for longer-term SAR
missions and as an on scene coordination platform. These vessels have a minimum search and rescue
crew of 7 and a maximum crew of 12 and an on scene time of up to 4 days depending upon operational
conditions. A cutter can operate in up to a sea state 5, classified by swells between 11’ and 12’ and can
operate offshore. It has a cutter small boat that can operate in seas up to 6. Crew is capable of basic
first aid, medical litter hoists, and dewatering.
One, 25’ Response Boat – Small. The 25’ RB-S is the USCG’s quickest responding available surface asset
in this region. Its minimum operating crew is 2 personnel for SAR and three for Law Enforcement (LE) or
Maritime Homeland Security Operations (MHS). It may be operated in seas up to 6’ and has a cruising
speed of 35 knots. The RB-s and its crew are capable of performing basic First Aid, Medical Litter hoists,
and dewatering. It is also capable of accommodating up to two deck-mounted M60 machine guns.
Capacity is ten persons on board, including the crew. Depending on sea-state and proximity to incident,
it can remain on scene for upwards of 4 hours.
One, 41’ Utility Boat (UTB). A crew of at least three personnel for SAR and four for law enforcement and
marine homeland security operations operate the 41’ UTB. It can operate in seas to 8 feet and has a
cruising speed of 18 knots. The UTB and its crew are capable of performing Basic First Aid, Medical
Litter hoists, and dewatering. It is also capable of accommodating up to two deck-mounted M60
machine guns. It can be operated with up to 23 persons on board, including crew. Depending on sea-
state and proximity to incident, it can remain on scene for 6 hours or more.
47’ Motor Lifeboat, the USCG’s most capable sea keeping and operating boat in this region is operated
by a crew of at least 4 personnel for all SAR, law enforcement and marine homeland security operations.
It may be operated in seas up to 20’. It has a cruising speed of 21 knots. The motor lifeboat and its crew
are capable of performing Basic First Aid, Medical Litter hoists, and dewatering. It can be operated with
up to nine persons on board, including crew. Depending on sea-state and proximity to incident, it can
remain on scene for 6 hours or more.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
51
Attachment H-Position Checklists
The checklists provided in this Attachment will identify specific action items during an aircraft accident. While
some of the actions may be field specific, support may be required from the Emergency Operations Center.
Aircraft Accident Incident Commander Checklist
The following general responsibility items are specific to the field Incident Commander. The Incident
Commander should utilize their agency’s Standard Operating Protocols and ICS Field Operations Guides.
General Responsibilities:
Assume the responsibility for the safety of all emergency responders.
Assess the magnitude of the scene and reporting up their organization’s chain of command as required.
Ensure the JWA Control Tower, Orange County Sheriff’s Department Airport Police Services, State and
Federal (NTSB, FBI) agencies with responsibilities related to the incident have been notified as well as
the air carrier.
Direct and control all tactical operations.
Assign Command and General Staff as required.
Assess the need for additional resources.
Determine the need for, establish, and participate in Unified Command.
Designate the inner and outer perimeter (emergency site boundary).
Assess the need to incorporate other response plans in the emergency response including but not
limited to Hazardous Materials, MCI, Mass Fatality, Weapons of Mass Destruction and Care and Shelter.
Appoint a Public Information Officer (PIO), designate a staging area for media representatives and
request the PIO to determine if a Joint Information Center is required.
Request the air carrier to send a liaison to the command post to become a part of Unified Command.
Request air carrier to bring Manifest list to the Incident Command Post.
Dependant of size and complexity of the aircraft accident, request the local Emergency Operations
Center to activate to support logistics and other requests.
The following checklists are to be used in conjunction with the position checklists from the Orange County
Operational Area and/or County of Orange Emergency Operations Plan. The checklists below will only contain
action items associated directly to an aircraft accident and are specific to the OA EOC.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
52
Management Section
Director of Emergency Services and/or Operational Area Coordinator
Responsible Agency: Orange County Fire Authority
General Responsibilities:
Ensure the safety and welfare of personnel.
Supervise Command and General Staff.
The OAC/DES is responsible for ensuring public safety for the people of Orange County. In this capacity,
OAC/DES must provide every available resource to ensure the Aircraft Accident Annex, in conjunction
with other Plans and Annexes, the OA EOP, County of Orange EOP, Mass Casualty Incident (MCI), Mass
Fatality Response Plan, Weapons of Mass Destruction, Joint Information System Annex, and the Mass
Care and Shelter Annex are implemented as required during this event.
Sign emergency documents and provide emergency resources as necessary to meet incident objectives.
Provide direction to the Policy Group and assignment of objectives to Section Chiefs and General Staff
when prioritization and/or policies must be created. In the event of a aircraft accident, prioritization
may include:
Request for conflicting resources including equipment and personnel.
Assist with communication with local, state and federal agencies.
Prioritize, provide direction and establish policy for mass fatality recovery missions.
Provide guidance and prioritization for Family Assistance Center support.
Public information and Joint Information Center support.
READ ENTIRE CHECKLIST AT BEGINNING OF EACH SHIFT
Request an initial briefing on the situation from the OA Emergency Manager and determine if the
Operational Area Emergency Operations Center should be activated and to what level.
Coordinate with the EOC Manager on staffing requirements in the OA EOC based on the incident
complexity.
Direct Public Information Manager to develop a public information strategy.
Obtain situational awareness briefing from Section Chiefs.
Direct the Operations Section Chief and Planning and Intelligence Chief to work with affected jurisdictions
to identify priorities and needs to support victims, survivors and families.
Ensure a liaison from federal, state and American Red Cross are requested to report to the OA EOC to
coordinate support operations.
Policy Group
Responsible Agency: Various agencies and departments (See OA and County of Orange EOP)
General Responsibilities:
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
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53
Establishes basic policies that govern the manner and means in which the OA will respond to an actual
and/or perceived disaster.
Provides support to the DES/OAC.
Acts as advisors and furnishes the DES/OAC with critical data to view the incident from different
perspectives.
Assists in making executive decisions based on policies of the Board of Supervisors.
Assists the DES/OAC in the development of rules, regulations, proclamations, and orders.
Convenes multi/interagency coordination group(s) as appropriate.
County Board of Supervisor representatives may assist by providing political liaisons for the OA,
especially where issues of resource prioritization and usage are involved.
READ ENTIRE CHECKLIST AT BEGINNING OF EACH SHIFT
The following checklist is used in conjunction with the position checklist from the Orange County Operational
Area and/or County of Orange Emergency Operations Plan. The checklist below will only contain action items
associated directly to an aircraft accident response.
Request an initial briefing on the situation from the Operational Area Coordinator (OAC)/Director of
Emergency Services (DES).
Provide input to the OAC/DES on policies or strategies matters requested from the OA EOC Operations
Section, impacted jurisdiction or County agency. These may include:
Policy and direction for fatality recovery.
Support and resource allocation for Family Assistance Centers.
Proclamation of Local Emergency.
Establishment of a Local Assistance Center.
Legal Advisor will prepare an emergency proclamation as directed by the OAC/DES and request the Board of
Supervisors to proclaim a Local Emergency, as warranted.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
54
OA Emergency Operations Center Manager
Responsible Agency: Orange County Sheriff’s Department, Emergency Management Division
General Responsibilities
Coordinate emergency response activities in support of incident objectives.
Coordinate with the DES/OAC on activities and possible EOC activation.
Notify OA jurisdictions, departments, agencies of incident.
Request assistance from support agencies and specifically requesting a representative from American
Red Cross.
Maintain communication and coordination between EOC, city EOCs, REOC and support agencies
Establish OA conference calls, as required.
Communicate with the REOC Duty Officer, and/or State Warning Center.
Provide guidance to the DES/OAC on plans and actions.
READ ENTIRE CHECKLIST AT BEGINNING OF EACH SHIFT
The following checklist is used in conjunction with the position checklist from the Orange County Operational
Area and/or County of Orange Emergency Operations Plan. The checklist below will only contain action items
associated directly to an aircraft accident response.
Provide an initial briefing on the situation to the Operational Area Coordinator (OAC)/Director of Emergency
Services (DES).
Determine if the Operational Area Emergency Operations Center requires activation, and to what level
based on the complexity of the incident.
Direct EOC Liaison to notify the OA of an OA EOC activation utilizing all communication systems including:
E-mail
WebEOC
AlertOC
Fax
Coordinate with the OAC/DES on staffing requirements in the OA EOC based on the incident complexity.
Coordinate with the Emergency Management Staff for activation of the appropriate EOC positions including
the PIM, Policy Group, Section Chiefs, Branch Directors, the DAFN Group Supervisor and other EOC positions
defined.
Ensure the EOC Liaison requests a representative from CalOES and American Red Cross. Establish if a federal
liaison is required to respond to the OA EOC.
Assist in establishing strategies, priorities and policies for emergency response activities specific to the
aircraft accident.
Provide facilitation and guidance relating to items specific from the Aircraft Accident Annex, and other plans
that require activation based on the complexity of this incident. This may include the Mass Fatality
Response Plan, Joint Information System Annex, Weapons of Mass Destruction, Evacuation Annex, and Care
and Shelter Annex.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
55
Monitor and assist the OAC/DES on the needs to request the Legal Advisor to prepare an emergency
proclamation and request the Board of Supervisors to proclaim a Local Emergency.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
56
Public Information Manager (PIM)
Responsible Agency: Orange County Fire Authority
General Responsibilities:
The Public Information Manager (PIM) at the County/Operational Area (OA) Emergency Operations Center
(EOC), and the affected jurisdictions Public Information Officers, provides for the release of public information,
and updates the media, public, and outside organizations on recovery efforts. Other duties include:
Assists in warning and providing information to the public.
Provides continual incident updates to the media.
Monitors rumors and provides information to correct misinformation.
Assists in the establishment of a Joint Information Center, if warranted.
Supports a Joint Information Center (JIC) with constant flow of two-way communications.
READ ENTIRE CHECKLIST AT BEGINNING OF EACH SHIFT
The following checklist is used in conjunction with the position checklist from the Orange County Operational
Area and/or County of Orange Emergency Operations Plan. The checklist below will only contain action items
associated directly to an aircraft accident response.
Request an initial briefing on the situation from the Operational Area Coordinator (OAC)/Director of
Emergency Services (DES).
Activate PIO support and hotline staff as required.
Begin to develop a Public Information Strategy based on the current situation utilizing the responsibilities
section above.
Implement the Joint Information System Annex, and if not already established, identify if a Joint Information
Center is warranted.
Assign an assistant Public Information Manager (PIM) to the Joint Information Center (JIC) when established.
Brief Public Information Support Staff details of the current situation and ensure adequate staffing is
available at the Emergency Operation Center (EOC).
Monitor rumors and provide information to correct misinformation.
Establish Public Information Hotline and refer calls to the Hotline, if needed.
Assist in warning and providing information to the public ensuring accessible communications are available
to people with disabilities, and access and functional needs.
Provide continual press briefings and releases to both the media and OA.
Participate in all planning meetings and activities.
Coordinate and provide PIM support to the Family Assistance Center (FAC) and to the Joint Family Support
Operations Center (JFSOC).
Ensure copies of press releases are distributed to positions in the Emergency Operations Center (EOC) as
described in the instructions over the copy machines within the EOC.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
57
Operations Section
Law Enforcement and Traffic Control Branch
Responsible Agency: Orange County Sheriff’s Department
General Responsibilities:
Plan and coordinate support activities to the NTSB
Provide Law Enforcement support to the Family Assistance Center (FAC) to support center operations.
Provide Law Enforcement support to the Joint Family Support Operations Center (JFSOC) to support
center operations.
Participate in daily NTSB coordination meetings.
Establish Inner and Outer Perimeter
Protect Property.
Prevent the disturbance of wreckage and debris except to preserve life, rescue injured, or protect the
wreckage from further damage.
Protect and preserve ground scars and marks made by the aircraft.
Admit public safety personnel access to the wreckage to the extent necessary to prevent loss of life,
and/or stabilize HAZMAT.
Maintain a record of personnel who enter the accident site.
Activation of traffic and crowd control system.
Maintain law and order.
READ ENTIRE CHECKLIST AT BEGINNING OF EACH SHIFT
The following checklist is used in conjunction with the position checklist from the Orange County Operational
Area and/or County of Orange Emergency Operations Plan. The checklist below will only contain action items
associated directly to an aircraft accident response.
Establish inner and outer perimeter.
Prior to NTSB arrival on scene, restrict access only to personnel to include FAA, law, fire, EMS, Medical
Examiner, other emergency services personnel as required.
After NTSB arrival on scene, DO NOT allow access without NTSB authorization.
Assist with law enforcement mutual resources for evacuation, traffic and perimeter control as needed.
Secure, cordon off, and mark evacuated areas.
Provide law enforcement mutual aid to local jurisdictions.
Request law enforcement mutual aid as required.
Assist with damage/safety assessment of evacuated areas.
Assist Care and Shelter Branch with security at shelter locations, Family Assistance Centers and the Joint
Family Support Operations Center.
Assist with re-entry of evacuated areas.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
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Identify and secure safe routes of travel for emergency vehicles both to and from the incident scene.
Establish and secure a staging area outside of the inner perimeter.
Advise control one of the location and operational status of the staging area.
Assess the need for additional personnel, specialized units, and/or other agencies.
Support hospital security operations as requested/required.
Provide support to the NTSB and the ARC at the JFSOC and the FAC as requested/required.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
59
Coroner Branch
Responsible Agency: Orange County Sheriff’s – Coroner Department Coroner Operations
General Responsibilities:
Post mortem, examination of the remains including radiography, fingerprinting, dental exam,
photography, pathology and DNA specimen collection take place in the morgue.
The collection of ante mortem information from family members including personal articles and medical
information takes place at the family assistance center. Notification of death also takes place at the
FAC.
Positive identification by the analysis of post mortem information as compared to ante mortem
information generally takes place at the morgue, but could take place at another location.
Performs body recovery and identification operations.
Provide victim identification information to the Joint Information Center.
Approves request for federal assistance from Disaster Mortuary Operational Response Team (DMORT).
Provides regular briefings to the families at the FAC.
Provides staff support to the Joint Family Support Operations Center (JFSOC) to support center
operations.
Provides information to the Joint Information Center.
READ ENTIRE CHECKLIST AT BEGINNING OF EACH SHIFT
The following checklist is used in conjunction with the position checklist from the Orange County Operational
Area and/or County of Orange Emergency Operations Plan. The checklist below will only contain action items
associated directly to an aircraft accident response.
Identify if additional supporting plans are required and use those supplemental checklists located in your
position guide.
Notify the Regional Coroner Mutual Aid Coordinator (LA County).
Notify and Brief the NTSB Medical Examiner Representative.
Determine the necessity for a temporary morgue.
If no temporary morgue is needed, direct changes be made to the Coroner Division Facility Forensics section.
Coordinate with the airline(s), JWA, NTSB and Logistics for corner needs at the Family Assistance Center.
Identify any current or future specialized equipment needs.
Obtain flight manifest and provide it to the identification section.
Request law enforcement augmentation of security personnel at the scene, morgue and family assistance
center as required.
Monitor behavioral health needs of fatality management personnel.
Monitor and report decedent total updates.
County of Orange and Orange County Operational Area
Aviation Accident Annex
Emergency Operations Plan
August 2014
60
Fire and Rescue Branch
Responsible Agency: Orange County Fire Authority
General Responsibilities:
Establishing communications with the Department Operating Center (DOC), if operational or the
Incident Command Post, as required.
Support fire suppression and rescue operations.
Support search and rescue operations.
Coordinate with the Health and Medical Branch, Medical Group Supervisor on transportation resource
needs, hospital impacts or other required medical services.
Coordinate with the Logistics and Planning/Intelligence Sections at the OA EOC to determine needs for
resources and to support the needs of field operations that fall outside the mutual aid system.
Identify and restrict access to unsafe areas.
Provide evacuation support.
READ ENTIRE CHECKLIST AT BEGINNING OF EACH SHIFT
The following checklist is used in conjunction with the position checklist from the Orange County Operational
Area and/or County of Orange Emergency Operations Plan. The checklist below will only contain action items
associated directly to an aircraft accident response.
Refer to the position specific checklists located under the OA tab of your position guide.
Dispatch Fire and Rescue resources for evacuation, as needed.
Assist with securing and marking evacuated areas
Deploy the Urban Search and Rescue Teams when given a specific assignment
Provide fire and rescue mutual aid to local jurisdictions.
Request fire and rescue, hazardous materials mutual aid as necessary.
Assist with damage/safety assessment of evacuated areas.
Assist with re-entry of evacuated areas.
Immediately identify the Hazard Zone and communicate its location to control one.
Prohibit entrance to all personnel into established danger zone until authorized by incident commander.
Provide decontamination centers as required by the circumstances of the event.
Provide support to the NTSB and the ARC at the JFSOC and the FAC.
Refer to the Orange County Operational Area Evacuation Annex for detail information surrounding
evacuations.
Provide information to the Operations Section Chief on any of the following:
Any evacuations fire is supporting or sustaining
Any mutual aid requests from the OA
Evacuation mutual aid needs
HAZMAT issues
County of Orange and Orange County Operational Area
Aviation Accident Annex
Emergency Operations Plan
August 2014
61
Health and Medical Branch
Responsible Agency: Orange County Health Care Agency
General Responsibilities:
Support a Mass Casualty Incident (MCI) response and medical surge.
Assess environmental health hazards to the community.
Provide environmental hazard management to the incident operations.
READ ENTIRE CHECKLIST AT BEGINNING OF EACH SHIFT
The following checklist is used in conjunction with the position checklist from the Orange County Operational
Area and/or County of Orange Emergency Operations Plan. The checklist below will only contain action items
associated directly to an aircraft accident response.
Identify if additional supporting plans Metropolitan Medical Response System (MMRS), Strategic National
Stockpile (SNS) Annex, and Disease Outbreak Response Annex (DORA), etc. as required, and use
appropriate supplemental checklists located in Health and Medical Branch position guide.
As the Medical/Health Operational Area Coordinator (MHOAC), coordinate with Emergency Medical
Services (EMS), cities and hospitals to manage a potentially large influx of patients requiring specialized
care.
Coordinate Health Care Mutual Aid as necessary.
Monitor CAHAN, Reddinet and WebEOC for medical situational awareness and provide information to the
Planning & Intelligence Section and other branches that need this information.
Analyze the medical status information obtained and provide a situational awareness picture to the
Operation Section Chief, Planning & Intelligence Section and other branches who need this information.
Coordinate with the Medical Group Supervisor on transportation needs of identified individuals requiring
ambulance transportation.
Coordinate with hospitals any transportation needs to other facilities.
Provide the Operations Section Chief a status update on any public and environmental health issues.
Provide the Operations Section Chief a status update on hospitals, and all other medical facilities.
Ensure all developed guidelines, directives, action plans, and appropriate situation information are
disseminated to your branch.
Assist with evacuation of health care facilities, if required, within the affected area.
Coordinate patient distribution to hospitals as necessary.
Request law enforcement augmentation of security personnel at hospitals as required.
Evaluate public and environmental health threats both direct and indirect and so advise management.
Provide a Behavioral Health services to supplement American Red Cross response personnel.
Monitor and report current hospital bed capacity updates.
Provide support to the NTSB and the ARC at the JFSOC and the FAC, as needed.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
62
Public Works Branch
Responsible Agency: Orange County Public Works
General Responsibilities:
Reconnaissance of public infrastructure (channel repair, roads, bridges, facilities, and utilities).
Building access and inspection.
Utility access rerouting and coordination.
Debris removal.
Temporary repairs.
Crowd control.
Coordinate with Orange County Sheriff’s Department and city police departments regarding facility
security issues.
READ ENTIRE CHECKLIST AT BEGINNING OF EACH SHIFT
The following checklist is used in conjunction with the position checklist from the Orange County
Operational Area and/or County of Orange Emergency Operations Plan. The checklist below will only
contain action items associated directly to an aircraft accident response.
Assist with the deployment of barricades and traffic control efforts.
Support perimeter and traffic control efforts.
Coordinate public works mutual aid as necessary.
Coordinate utility issues including render safe, repair, and restoration activities.
Coordinate and assist with emergency debris management with affected jurisdictions.
If required, develop a Debris Management Plan.
Implement the Debris Removal Contract as required.
Assist identifying temporary holding sites for debris when released by federal authorities.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
63
Care and Shelter Branch
Responsible Agency: Orange County Social Service Agency
General Responsibilities:
This branch will assist local agencies and the American Red Cross (ARC) with care and shelter issues.
Additionally the Care and Shelter Branch may:
Assist to establish sufficient shelter facilities
Find and assign sufficient shelter workers
Tracking shelter populations
Provide feeding
Address Disability, and access and functional needs concerns
Provide family re-unification
Support the Family Assistance Center
READ ENTIRE CHECKLIST AT BEGINNING OF EACH SHIFT
The following checklist is used in conjunction with the position checklist from the Orange County
Operational Area and/or County of Orange Emergency Operations Plan. The checklist below will only
contain action items associated directly to an aircraft accident response.
Coordinate regional shelter operations with American Red Cross and support, if established, the JFSOC
and FAC.
Provide Behavioral Health services to supplement American Red Cross response personnel.
Plan for and coordinate shelter, JFSOC and FAC perimeter security.
Determine availability and maintain a resource list of facilities to support the operation of a Joint Family
Support Operations Center (JFSOC) in the instance where the airline pre coordinated facilities are
inadequate to support the needs of the NTSB.
Provide support to the NTSB and the ARC at the JFSOC and the FAC.
Coordinate with OCTA and other transit assets to provide transportation to and from shelter, JFSOC, and
the FAC.
Coordinate with the Disabilities, Access, and Functional Needs (DAFN) Group Supervisor on any
identified resource needs at the incident location, shelter, FAC or Local Assistance Center (LAC). Items
for consideration may include:
Transportation.
Communications support (i.e. interpreters).
Supplies and equipment replacement.
Personal assistant services.
Administrative support.
Requests for Functional Assessment Service Teams (FAST).
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Aircraft Accident Annex
Emergency Operations Plan
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64
Planning & Intelligence Section
Planning & Intelligence Section Chief
Responsible Agency: Orange County Fire Authority or Orange County Sheriff’s Department
The Planning and Intelligence Section will utilize position checklists from the OA EOP, County of Orange EOP
and other activated Annexes.
General Responsibilities:
Specific items for the Planning & Intelligence Section to focus on during an aircraft accident for situational
awareness and EOC Action Plan include:
Establish communications with the Planning and Intelligence Section Chief at the JFSOC.
Coordinate with federal response partners.
Forecast impact of possible hazardous materials release.
Monitor weather, surf and tide conditions, especially during an air/sea aircraft disaster.
Develop the EOC Action Plan with the following possible considerations:
Life Safety, passenger/victim recovery.
Evidence, scene security and preservation.
Specialized logistical and equipment requirements.
Staffing and work force resources.
Support between jurisdictional and federal response assets and organizations.
Public information dissemination.
First responder safety.
Evacuation boundaries and support.
READ ENTIRE CHECKLIST AT BEGINNING OF EACH SHIFT
The following checklist is used in conjunction with the position checklist from the Orange County
Operational Area and/or County of Orange Emergency Operations Plan. The checklist below will only
contain action items associated directly to an aircraft accident response.
Communicate with the Planning and Intelligence Section Chief at the JFSOC.
Monitor weather, surf and tide conditions and forecast potential impacts for advanced planning.
Coordinate with federal partners on situation awareness information and obtain their operational
objectives for inclusion of the EOC Action Plan.
Develop the EOC Action Plan utilizing the general responsibilities listed above.
Maintain communications with the EOC Liaison regarding external agencies situational status.
Direct the GIS support staff to develop a map overlay for WebEOC, and have a printable version
available upon request.
Ensure damage assessment operations document any wreckage information received.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
65
Logistics Section
Logistics Section Chief
Responsible Agency: County Executive Office
The Logistics Section will utilize position checklists from the OA EOP, County of Orange EOP and other
activated Annexes. The Logistics Section Chief will be responsible for activation of positions within this
section. Specific requests the Logistics Section may encounter during an aircraft accident may include:
Transportation support.
Fuel (gasoline, propane and CNG).
Changeable message signs.
Roadway barricades (i.e., k-rail, cones, stop signs).
Personal Protective Equipment for first responders.
Deceased Storage bags.
Facility location for temporary morgue operations, Local Assistance Center or a Family Assistance
Center.
Communication resources for state and federal partners.
READ ENTIRE CHECKLIST AT BEGINNING OF EACH SHIFT
The following checklist is used in conjunction with the position checklist from the Orange County
Operational Area and/or County of Orange Emergency Operations Plan. The checklist below will only
contain action items associated directly to an aircraft accident response.
Support the Care and Shelter Branch, FAC and/or JFSOC resource request for transportation needs
including specific requests for para transit to support people with disabilities and access and functional
needs.
Identify potential locations for a Local Assistance Center or Family Assistance Center and provide
information to the Care and Shelter Branch Director.
Support any field operations request which may include:
Fuel (gasoline, propane and CNG).
Changeable message signs.
Roadway barricades (i.e., k-rail, cones, stop signs).
Personal Protective Equipment for first responders.
Deceased Storage bags.
Assist the Coroner Branch with locating temporary morgue site.
Supply 800MHz radios to outside agencies.
Support and assist with finding facility locations for temporary morgue operations, LAC, FAC or
temporary evidence storage facility as needed.
County of Orange and Orange County Operational Area
Aircraft Accident Annex
Emergency Operations Plan
August 2014
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Finance and Administration Section
Responsibilities for the Finance and Administration Section will follow the checklists located in the OA
EOP and/or County of Orange EOP.