Getting Hired

INTERNATIONAL LABOUR ORGANIZATION

10th Floor, UN Building

Rajdamnern Nok Avenue

PO Box 2-349, Rajdamnern

Bangkok 10200, Thailand

Tel: +662 288 1792

Fax: +662 288 3043

Email: [email protected]

Websites: www.ilo.org

www.ilo.org/abilityasia

www.ilo.org/employement/disability

ISBN 978-92-2-120858-7

International

Labour

Organization

A Guide for Job-Seekers with Disabilities

Getting Hired

Regional Office for Asia and the Pacific

International

Labour

Organization

A Guide for Job-Seekers with Disabilities

Getting Hired

Regional Office for Asia and the Pacific

Publications of the International Labour Office enjoy copyright under Protocol 2 of the

Universal Copyright Convention. Nevertheless, short excerpts from them may be

reproduced without authorization, on condition that the source is indicated. For rights of

reproduction or translation, application should be made to the ILO Publications (Rights and

Persmissions), International Labour Office, CH-1211 Geneva 22, Switzerland, or by email:

[email protected]. The International Labour Office welcomes such applications.

Libraries, institutions and other users registered with reproduction rights organizations may

make copies in accordance with the licenses issued to them for this purpose. Visit

www.ifrro.org to find the reproduction rights organization in your country.

ILO

Getting Hired: A Guide for Job-Seekers with Disabilities

Bangkok, International Labour Office, 2008

Asia and Pacific edition

Printed version: ISBN 978-92-2-120858-7

Web pdf version: ISBN 978-92-2-120859-4

ILO Cataloguing in Publication Data

The designations employed in ILO publications, which are in conformity with United Nations

practice, and the presentation of material therein do not imply the expression of any opinion

whatsoever on the part of the International Labour Office concerning the legal status of any

country, area or territory or of its authorities, or concerning the delimitation of its frontiers.

The responsibility for opinions expressed in signed articles, studies and other contributions

rests solely with their authors, and publication does not constitute an endorsement by the

International Labour Office of the opinions expressed in them.

Reference to names of firms and commercial products and processes does not imply their

endorsement by the International Labour Office, and any failure to mention a particular firm,

commercial product or process is not a sign of disapproval.

For information on how to obtain this publication, write to the ILO Regional Office for Asia

and the Pacific, 11th Floor, United Nations Building, Rajdamnern Nok Avenue, Bangkok

10200, Thailand; fax: +66 2 280 1735, 288 3062; e-mail: [email protected]. Catalogues and

lists of recent and forthcoming ILO books are available free of charge from the same

address. ILO publications can also be obtained through major booksellers or ILO local

offices in many countries, or direct from ILO Publications, International Labour Office, CH-

1211 Geneva 22, Switzerland; email: [email protected]

Printed in Thailand

Preface

Nothing can stop the man with the right mental attitude

from achieving his goal.

Thomas Jefferson, Former American president

So, you have a disability and you are looking for a job!

Congratulations, you have taken the important first step by picking

up this guide.

The ILO’s AbilityAsia programme has adapted this manual, Getting

Hired: A Guide for Job-Seekers with Disabilities to help you. The

guide is intended for individuals who are looking for salaried or paid

employment in the formal sector. This means you probably live in a

town or city. The guide can be used by individuals or groups,

including organizations of individuals with disabilities. It can also be

used on its own or as a part of a training workshop. Organizations of

people with disabilities, placement agencies, non-governmental

organizations and community organizations can also use the

companion training manual Getting Hired: A Trainer’s Manual for

Conducting a Workshop for Job-Seekers with Disabilities to deliver a

workshop on this topic.

While this guide has been prepared for adults with disabilities, the

basic principles for finding a job and getting hired are the same for

anyone. Non-disabled people may also find this book valuable. This

guide may be useful to help you get full-time work, or part-time work

while you are studying.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- iv -

People with disabilities are no longer viewed as requiring protection

and care; they are seen as individuals who have rights, including the

right to access training and employment. With preparation and

training you can become a valued member of the workforce. This

has been proven time and again, by businesses and employers who

hire people with disabilities and keep track of their overall

performance, productivity and safety records.

Your right to meaningful work is guaranteed in a number of

international instruments. Most recently the United Nations General

Assembly adopted the Convention on the Rights of Persons with

Disabilities. The Convention, which entered into force on 3 May

2008, is being signed and ratified by many countries around the

world. The ILO Convention concerning Vocational Rehabilitation and

Employment (Disabled Persons), 1983 (No. 159) promotes equal

treatment and equal opportunity for people with disabilities in work

and training situations. Many countries also have laws to protect the

right of people with disabilities to engage in work.

You should talk with a local organization of disabled persons to learn

more about your human rights, your employment rights and how

they are protected in your country.

This guide provides some additional information on your rights but is

primarily designed to help you build the practical skills you need to

find a job. It is general and we hope that you will find it useful.

However, each country is different and local job-seeking practices

may vary; therefore you should ask for information from local leaders

and employment specialists and follow the accepted methods in your

country.

The ILO encourages you to seek the job you desire and to advance

yourself and your community through active participation. We wish

you success in your job search and hope you find meaningful work

in line with your goals!

Preface iii

Contents v

1. Introducing

Getting Hired 1

2. Assessing Yourself 4

3. Learning about Jobs and Employment Practices 10

4. Setting Your Job Goal 19

5. Preparing Job-Seeking Documents 22

6. Finding and Responding to Job Openings 31

7. Interviewing for a Job 47

8. Organizing the Job Search 62

Appendices 65

I. Useful Websites 66

II. Personal Data Sheet 69

A Word of Thanks 72

Contents

How this Guide Can Help You Find a Job

Since you are reading this guide, you are at least thinking about

finding a job.

Getting Hired is designed to get you started. It has

information about job seeking and exercises to help you develop

job-finding skills. It will help you to:

. learn about yourself and jobs;

. set a realistic job goal;

. locate and respond to job leads;

. write application letters;

. write a curriculum vitae or résumé;

. prepare for job interviews.

It is important to know that this guide aims to help you get a job with

an employer. It does not include any information to help you start

your own business. Formal jobs with employers tend to be located in

urban areas, or bigger towns and villages.

Using this Guide

The best way to use Getting Hired is to read through the whole guide

first. Then, go back and work through each section carefully. You will

need a notebook or paper and a pen to complete some of the

exercises.

Introducing Getting Hired

When the student is ready, the teacher will appear.

Buddhist proverb

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 2 -

EXERCISE 1.1: GETTING HELP

Looking for a job can be fun and exciting, but sometimes, it can also

be difficult and discouraging. It is a good idea to have a partner in

the process who can give you ideas, encouragement and advice. A

partner can also help you complete some of the exercises in this

guide. The following is a list of what to do to find a partner.

•

Make a list of people you can call on for help, support, assistance

and advice.

A good partner might be a friend who is also looking for a job or

someone who has already found one. A former teacher,

Community Based Rehabilitation (CBR) worker, job placement

officer, career counsellor, social worker or a person who works in

business or government would also be a good partner. Your

partner should be someone you know, trust and respect.

• Ask one or more people to be your job-seeking partner and to

read this guide.

• Agree to meet regularly to discuss your progress and ideas.

• If you need information about particular equipment or a

workplace for someone with your particular disability (e.g. a

workstation on the ground floor for a wheelchair user, Braille

keyboard to help you with typing), you may also need to

consult a professional or your local disability organization.

Job seeking is like having a job. You need to be committed, work

hard, develop your skills and spend the time it takes to succeed.

Re-reading this guide regularly is important so you don’t forget what

it takes to get a job. Repeat the exercises in order to keep learning

and to improve your job-seeking skills.

You may also want to find a formal career guidance programme or

counsellor who can help you develop your job-seeking skills.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 3 -

Believe in Yourself

Most importantly, believe in yourself. You have skills and abilities.

You have personal strengths and positive work habits. You have

many things to offer although you may have a disability, lack work

experience, or might not have the “right” clothes. There are jobs out

there for you. Seek them out and don’t be afraid to try. If you don’t

try, you will not succeed!

You have made a decision to learn about job hunting.

Now it’s time to learn more about you.

Assessing Yourself

He who knows others is wise; He who knows himself is enlightened.

Lao-Tzu, Chinese Philosopher

Before you look for a job, it is a good idea to look at yourself. You

need to ask yourself what you want to do, what you can offer to an

employer and what you expect in return. In this section you will:

. explore the impact of your self-view and other peoples’

opinions of you;

. explore your interests, abilities and skills;

. assess your positive traits and behaviours;

. apply what you have learned about yourself to jobs.

Your Self–View and How Others Look at You

Often you look at yourself through the eyes of others; family, friends,

peers, and even people you don’t know. Because of your disability

you may have been looked at differently. People may have ignored

you or treated you badly because they think you are different. People

may have not given you a job because of the way you look, walk or

talk. Many people don’t understand disability, and it can be difficult

for them to see your abilities because they focus on disability.

The reality is that what other people think about you is only their

opinions, not facts. However, you may have heard these opinions so

many times and may have started to believe them. When looking for

a job, the important thing is to focus on the positive. Identify your

strengths and focus on them.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 5 -

Everyone has different abilities, strengths and weaknesses. The

exercises in this section will help you identify your abilities and

strengths, so you can find and get a good job.

Your Interests, Abilities and Skills

Everyone is unique and has different things they like to do and

different talents. Before starting your job search, it is important to

explore your different interests, abilities and skills.

An interest is something you like or prefer to do. For example,

playing sports, planting flowers, working on computers, or learning

science could be considered interests.

An ability is a talent. It is something you learn easily or do well. Being

naturally good at art, music, mechanics or with computers are

abilities. Being good with numbers, remembering things, and

physical strength are also abilities. Natural abilities can be developed

with training. For example, someone who is good with his or her

hands can develop skills like sewing or carpentry.

A skill is something you have learned to do. Reading, writing,

repairing computers or preparing a legal document are all examples

of skills. It’s easier to develop skills if you have the necessary interest

and abilities.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 6 -

EXERCISE 2.1: LEARNING ABOUT YOURSELF

Knowing your interests, abilities and skills will help you set a job goal

that is suited to you. One way to identify your interests, abilities and

skills is to take tests that measure them. Career guidance

programmes and counsellors can help you with these types of

measures, but they are not always available or affordable. An easy

way to assess yourself is to think about your life experiences. Here is

what to do.

• On a piece of paper, make three columns. Label them “My

Interests”, “My Abilities” and “My Skills”. Fill in the columns as

fully as you can. Use the following list of questions to help you.

My Interests

What do I think about? What do I like to read? What do I do in

my spare time? What do I like to do for fun? What makes me

laugh? If I could have any job, what would it be?

My Abilities

What are my talents? What do I ﬁnd easy to do or learn? Am I

good with growing things, animals, music, solving problems,

helping people, numbers, machines or anything else?

My Skills

What have I learned in school? What have I learned at home?

What have I learned from other jobs? What equipment do

I operate or use? What special training have I had?

• Ask people who know you for more ideas based on how they see

you and your interests, abilities and skills.

• Ask your job-seeking partner to help you with this exercise,

but

try it by yourself first. This exercise is to help you discover

what you

like and want to do and what you are good at. Others can assist,

but make sure you put down the things you like and want to do,

not what others think you should like and want to do.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 7 -

EXERCISE 2.2: POSITIVE TRAITS AND BEHAVIOURS

CHECKLIST

Positive personality traits and behaviours are also important in getting

and keeping a job.

• Read the following list of positive traits and behaviours.

• Tick those that apply to you.

• Put a star beside those where you are outstanding.

• Ask others who know you what they think.

Ask questions when necessary

Can work under pressure

Can solve problems

Cheerful

Cooperative

Creative

Caring

Curious

Committed

Dependable

Even-tempered

Flexible

Enthusiastic

Focussed

Follow direction

Friendly

Get along well with others

Goal-oriented

Good at questioning, investigating

Helpful

Honest

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 8 -

Independent

Kind

Listen well

Loyal

Disciplined

Neat

Organized

Patient

Punctual

Practical

Quiet when needed

Quick learner

Responsible

Self-confident

Self-starter / Self-directed

Sense of humour

Take pride in work

Team player

Want to improve

Well-mannered

Willing to learn

Work quickly

Work steadily

Add other positive traits or behaviours that describe you here.

__________________________________________________________

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 9 -

EXERCISE 2.3: WHAT DO I HAVE TO OFFER?

With this exercise, you begin to develop positive statements about

yourself that you can use in job interviews. Here is what you should do.

• Make a list of jobs that interest you. Select one.

• Refer to your list of interests, abilities and skills and your

positive traits and behaviours checklist. Mark those that relate to

the job selected.

• Develop a statement that describes what you have to offer based

on items you marked.

For example, if being a child care worker interests you, your

statement might say:

“I like children, I am patient and caring, and I

have the ability to make people laugh. I helped raise my uncle’s

children. I can also read, write and do math.”

Review the statement with your job-seeking partner and practice

saying it out loud. You can prepare statements for other jobs that

interest you.

You have learned about yourself.

Now it’s time to learn about jobs.

Learn about a pine tree from a pine tree,

And about a bamboo plant from a bamboo plant.

Matsuo Basho, Japanese poet

Learning about Jobs

and Employment Practices

Before you begin your job search, you may need to learn more about

jobs, employment practices and your rights. In this section you will:

. learn what you need to know about jobs before you go looking

for one;

. ﬁnd out where to look for job information;

. learn how to ﬁnd out your rights as a disabled person seeking

a job.

Job Duties, Requirements and Qualifications

Job

duties refer to what you do on the job. For example, office clerks

may be required to file papers, type or enter data on a computer.

Job requirements refer to skills and abilities applicants must have to

do the job. Examples are physical strength or good communication.

Sometimes jobs may require that you have certain things like tools or

a car.

Job

qualifications refer to specific training, experience or certificates

that demonstrate certain knowledge and skills. For example, to

qualify for some jobs, you must have a college degree, complete a

skills test or show a certificate that you have reached a certain level

of training.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 11 -

Job duties, requirements and qualifications are often listed in what

are called a job description or terms of reference. These are written

documents that tell you about the job. Some employers do not have

formal written job descriptions and may need to tell you about the

duties, requirements or qualifications.

Salary and Benefits

When you get hired for a job, you agree to perform the job duties in

return for a salary or wage. Some countries have minimum wage

laws and you should know about them before you job hunt. In

addition, some jobs include benefits. Depending on the employment

practices in your country, benefits might include:

• transportation allowances;

• housing or a housing allowance;

•

paid leave (earning pay for absences due to illness or holidays);

• assistance if you become sick or injured on the job

(sometimes called workers’ compensation);

• medical or life insurance;

• pension, retirement or other savings plans;

• job-related skills training;

• free equipment, tools or uniforms.

Generally, if you work on a daily, temporary or part-time basis, you do

not receive benefits. If you work as a regular, full-time employee, you

are more likely to get benefits.

As a disabled person, you should get the same salary and benefits as

others who are doing the same job and have the same qualifications.

You may also be entitled to some changes to the workplace or

specific equipment so you can do the job effectively. Please refer to

the Section ”Labour Laws and Equal Opportunity”, which includes

more information about your rights.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 12 -

Job Availability, Job Security and Career Advancement

Job availability is related to being able to get a job. In seaport towns,

there are jobs related to shipping, but you are unlikely to find such

jobs inland. As computers become more common, so do jobs for

people skilled in operating them. The availability of jobs is related to

the natural environment and the types of businesses that exist in that

area. Learn about job availability in your local community so you

know where you have the greatest chance of getting hired.

In Asia, economies are changing. The most important growth areas

in many Asian countries are in the manufacturing and service

industries, such as retail, finance, hospitality and tourism. Private

sector businesses are growing and replacing a lot of government

jobs. Many countries are reducing the size of their government

sectors, which will make it more difficult to get jobs in government.

The financial and information technology sectors are growing and

providing a lot of quality jobs.

Most people want a secure job. A secure job is one that you are likely

to have for some time. Positions with stable or growing companies, or

in job areas where growth is expected, may have good security.

Some jobs, like temporary or casual labour positions, have little

security. Other types of jobs, like government posts, may be on the

decline for many reasons.

The opportunities to learn new skills and advance on the job may be

important to you and your future. Some employers train you on the

job or have formal training programmes where you learn a trade.

These formal learning situations are called apprenticeships. Other

jobs may provide opportunities for further advancement in more

responsible positions, such as a supervisor or a manager.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 13 -

How to Learn about Jobs and Employment Practices

The following list describes ways to learn about jobs that interest you.

• Talk to someone who is doing the job.

• See a job counsellor or job placement specialist.

• Consult with organizations of disabled persons or a non-

governmental organization that helps disabled persons find

jobs.

• Talk to an employer or business person who may hire people

for that type of work.

• Read the newspapers, including classified advertisements

and articles about jobs.

• Consult professional and business associations.

• Visit a trade school or rehabilitation centre that provides

training in those job skills.

• Visit a trade union office that represents workers who do the

job.

• Contact government offices such as a labour ministry that

deals with employment.

• Go to the library and read about the job.

• Search on the Internet (see a list of useful Internet sites at the

end of this guide).

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 14 -

EXERCISE 3.1: LEARNING ABOUT JOBS

Talking to employers or people who are already working is a good

way to learn if a particular job is suitable for you. When looking for a

job, it is good practice to find out as much as you can about the

duties, qualifications and requirements for that position. Here is how.

• Refer back to the list of jobs that interest you (see exercise 2.3).

• Make a list of people you know who do those jobs, or local

employers in that field of work.

• Select one person from the list.

• Make a list of questions to ask the person. Here are some

examples.

n

Would you tell me about this company (office, factory,

restaurant, etc.) and the type of work done here? How long has

the company been in business? How many people work here?

Do you employ any people with disabilities? What type of growth

has occurred? Is expected to occur?

n

What are the current developments in this industry?

n

What are the different types of jobs at this company?

n

How is this company (ofﬁce, factory, shop, etc.) different from

others that do the same type of work?

n

I am thinking of working as a (name of job or job area). What

are the current opportunities for this job (type of work)? What

are the chances for job security and advancement?

n

What are the job duties? Requirements? Qualiﬁcations?

n

What would an average day be like working in this job?

n

Can you tell me about the salary range and beneﬁts that are

typically offered?

n

What is the best way to ﬁnd job opportunities for this type of

work?

n

Does the company have a policy about hiring people with

disabilities?

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 15 -

n

Can you suggest other companies or individuals for me to

contact?

n

Would it be possible to take a tour of the company (ofﬁce or

factory)? (Use this as an opportunity to learn more.)

n

Would it be possible to speak to any employees you have with

disabilities?

• Contact the person to set up a meeting. Explain that you only want

to learn more about jobs. Promise to be brief and express your

appreciation for the person’s time, even if he or she doesn’t agree

to meet with you.

You can use this process to meet with people doing different jobs to

get a good understanding of the kinds of jobs you are interested in.

Note:

Depending on the culture in your country, it may be difficult for you

to contact someone you don’t know. If this is the case, think about all

the people you do know, your family members, your friends, local

business people, etc. There are likely to be a lot of people working in

the area you are interested in. These people can be very good

sources of information for you.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 16 -

Labour Laws and Equal Opportunity

There are a number of different kinds of laws and policies that are

relevant for job-seekers and workers with disabilities. It is important

that you know the relevant laws in your country so that you can

ensure you are being treated equally and fairly.

Labour Laws

Labour laws in your country may set minimum levels of pay and

define practices that employers must follow in giving other benefits

such as holidays or sick leave. They may also define standards about

safety, work hours and other issues, such as protecting people from

discrimination or unfair treatment. For example, some labour laws

protect groups of people such as women and people with disabilities.

Non-Discrimination Laws

Non-discrimination laws aim to protect people from not being given

the same opportunities simply because of particular personal

characteristics. Non-discrimination laws can apply to many different

groups in the population (women, different ethnic groups). Some

countries have disability-specific non-discrimination laws.

These laws mean that employers cannot exclude a job-seeker, or

treat a worker negatively only based on the disability, where the

disability has little effect on job performance. For example, an

advertisement for a job for a sewing machine operator states that

only good looking people can apply. Being good looking is not

essential to do the job effectively and would thus be illegal under

non-discrimination laws.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 17 -

Reasonable Accommodation

Many countries now require an employer to take account of an

individual’s disability and try to provide an adjustment to the

workplace or working equipment to cater for the needs of that

worker. This is known as the requirement to make a reasonable

accommodation. Examples of reasonable accommodations could be

a particular office chair for someone with a back problem or

providing a ramp for someone who uses a wheelchair. What is

considered reasonable is often defined at the country level.

Quotas

Quota schemes are a way of trying to encourage the employment of

people with disabilities. Under a quota scheme, employers are

required to hire a minimum number of people with disabilities. In

some countries employers who fail to hire the minimum number of

people with disabilities must pay a levy. This money is then used to

help disabled persons in some way, in seeking a job.

If your country has a quota scheme, you may find that employers are

very willing to hire people with disabilities to meet their obligations.

Many countries that have quota systems do not require small

businesses to meet the quota.

Consult a labour ministry, job placement organization, trade union or

disabled persons’ organization to learn about the specific laws in

your country.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 18 -

EXERCISE 3.2: LEARNING ABOUT LABOUR LAWS

Labour laws and disability laws vary from country to country. This

exercise will help you find out about the relevant laws in your country.

• Make a list of the relevant local organizations that might know

about labour laws and disability laws. These could include

disabled persons’ organizations, job placement services, trade

unions or the Government Ministry of Labour.

• Make a list of questions you would like to ask to find out more

about the laws and policies. Here are some examples.

n

What are the basic protections and beneﬁts for workers under the

labour laws (e.g. minimum wages, holidays, social insurance)?

n

Are there any speciﬁc protections for people with disabilities (or

women or other groups that interest you) in the labour laws?

n

Are there any other speciﬁc laws or policies relating to people with

disabilities (or women, etc.)? Can you explain them to me?

n

Does this country have non-discrimination laws protecting people

with disabilities?

n

Are there any quotas or requirements for employers to hire people

with disabilities? Do the quotas apply to small businesses?

• Contact the relevant organizations you listed and make an

appointment to visit them to discuss these issues. When you

make the appointment, explain that you want to talk to someone

who knows about laws and policies relevant to workers with

disabilities.

You have learned about jobs, employment practices

and your rights.

Now it’s time to develop your job goal.

The significance of a man is not in what he attains

but in what he longs to attain.

Khalil Gibran, Lebanese artist, poet and writer

Setting Your Job Goal

A goal is a clear statement about something you want to do or

accomplish. Your long-term job goal may not be immediately in your

reach, but with each job and work experience you can move towards

it. Believe in yourself, be realistic and stay strong. Keep your focus

on your goal and you are likely to reach it, one step at a time.

A job goal gives direction to your search. In this section you will:

. learn the importance of having a job goal;

. develop your own job goal.

Why Have a Job Goal?

As a job-seeker, you need to be clear about the type of job you want.

Without a goal, you could easily get lost or confused. A specific goal

organizes your job search. It helps you decide which employers or

job leads to pursue. It also guides you in preparing for interviews.

Your job goal should be realistic.

A realistic goal is a goal that you

can expect to achieve. It should be based on your abilities and the

availability of jobs in your community. If your goal is not realistic,

consider changing it or having a long-term plan to achieve it. Talk to

your job-seeking partner or get some career counselling. Sometimes,

if you get more training, an unrealistic job goal can become a

realistic one.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 20 -

Specific Needs

You may have some specific needs that should become part of your

job goal. These may relate to salary, benefits, hours, location or access

to public transportation. For example, a disability might require you to

work indoors or at an accessible workplace. If you rely on public

transportation or do not want to move from where you currently live,

location may be important.

Examples of Job Goals

Some of the following examples of job goals include particular needs,

while others do not.

• “To get a job as a farm helper, construction worker, painter or

doing outdoor work that does not require specific training and

where I can use my cell phone or written communication to

accommodate my hearing impairment.”

• “To get a job as a bank teller, office clerk or in a similar

position by March. It must be close to the bus line so I have

transport.”

• “To get a job as a welder any place in the country. I will need

housing or a housing allowance if the job is too far from my

home.”

• “To find a job as a teacher, counsellor or teacher’s aide within

the city limits. I must be able to get to the classroom in my

wheelchair, and the boards or other teaching tools must be

within reach from my seated position.”

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 21 -

EXERCISE 4.1: WRITING YOUR JOB GOAL

In the previous exercises you have learned about yourself and

learned about jobs. At this stage apply this knowledge to writing your

job goal. Use what you have learned in the past exercises and follow

the job goal examples. Here is what you need to do.

• Write a job goal that includes any specific needs that you have.

• Discuss your goal with your job-seeking partner and someone

who knows about that type of work.

• Repeat Exercise 2.3 “What do I have to offer”, if your job goal

differs from the job selected for that exercise.

Now you have a job goal.

You need to prepare the job-seeking documents

to help you reach it.

Your words are the seed, your soul is the farmer,

the world is your field.

Nasir-i-Khusraw, Persian writer

Preparing Job-Seeking Documents

When you look for a job, employers will usually expect you to fill out a

job application or to give them papers that describe you and your

qualifications. In this section, you will:

. learn how to complete a job application;

. identify referees and learn how to obtain references;

. learn how to complete a curriculum vitae or résumé.

The Job Application

The job application is a form that you complete when you apply for a

job. Job applications ask about your education, work history, skills

and for other information, such as health or references.

Applications tell employers about your qualifications and they are a

sample of your work. Employers may decide whether or not to

interview you based on your application. The application should be

neat, complete and accurate.

Here are some tips for completing job applications.

•

Read and follow directions carefully, attach a photo if requested.

•

Use the Personal Data Sheet, which is described in this section

and located at the end of the guide. It can help you complete

the application accurately.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 23 -

• Print clearly or type accurately, except where your signature is

requested.

• Use blue or black ink if you are writing.

• Cross out mistakes neatly or ask for another application, if

needed.

• Spell correctly and use proper grammar.

• Be honest.

• Don’t leave blanks (write “not applicable” or simply “NA” if

the question is not relevant to you).

• Keep the form clean and flat.

• If additional space is needed, use a clean sheet of paper and

attach it to the form.

• Use positive, businesslike language. For example, if you are

asked why you left a job, use words like “laid off” rather than

“fired” or “sacked”. If you chose to leave a job, write “Left for

a better position” rather than “Quit because the pay was too

low”. Do not say anything negative about a former employer

on the job application or in an interview.

Electronic Applications

Many job applications are now done online with instructions for how

to complete each section. Many of the points above about written

applications also apply to electronic applications. Usually if you leave

blanks on an online application, you will not be able to progress

through to the following sections of the form, so answer all the

questions. Some online applications will allow you to attach other

documents such as cover letters and résumés.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 24 -

Here are some additional tips for online applications.

• If you need to attach additional documents, make sure they

are small (200-300 kb).

• After submitting your online application you will probably get

an acknowledgement email. Keep this for your records.

• If you are not skilled with computers and the internet, ask for

help from a person or organization such as a job placement

specialist, disabled persons’ organization, school or training

centre.

• Check all your answers and your grammar and spelling before

sending the online application.

Dealing with Disability

If you have a disability you need to make a decision about whether to

mention it on the job application or in a cover letter. Some

application forms may ask a question about health or disability,

which are actually different things. Health is a medical term that

refers to whether or not you are sick, have an illness or chronic

condition. Disability refers to functioning. Most people with

disabilities are healthy.

With regard to disability, some people leave the question blank, if

asked. This may make the employer suspicious that you are

withholding information. Some people chose to write “Will discuss at

the interview”. Others simply answer the question noting that it will

not affect their job performance or express the need for an

accommodation.

Employers who know you, a disabled persons’ organization, a trade

union official, job placement officer or CBR worker may be able to

give you further advice about what to do in your particular case and

according to the situation in your local job market.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 25 -

Referees and Letters of Reference

Referees or references are people who talk with employers or write a

letter of recommendation on your behalf. Employers may call or write

to your referees when you are being considered for a specific

position. Some job-seekers have their referees or former employers

prepare a general letter addressed “To Whom It May Concern” and

have photocopies available when and if employers ask for them.

Although not all employers will ask for referees, you should always be

prepared to provide the names and contact information of references

if you are asked.

Referees or references should be individuals who have known you

for a year or longer. They should be willing to attest to your good

character, work habits and qualifications. Former teachers,

employers, instructors, and religious leaders make good referees.

You should not use family members. Ideally, referees should be

employed persons or have knowledge about the world of work.

Referees or letters of reference should be current. Keep in contact

with your referees and keep them informed about your job search. If

you give their name as a contact, also give them an outline of the job

you have applied for, so they can present you in the best way.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 26 -

EXERCISE 5.1: YOUR REFEREES

Employers often ask for referees. You can use a general reference

letter for any job, but many employers will want to contact the referee

to speak specifically about your suitability for the particular job. Use

the following steps to identify three referees.

• Review the list of people you considered as job-seeking

partners in Exercise 1.1. Add other people who would be good

referees.

• Contact people you want to use as referees and get their

permission. Be sure you know their full name, job title, place of

business and address and day-time telephone number and email

address (if applicable).

Note:

If you are providing more than one contact method, ask your

referee which method of contact they prefer.

• Prepare a separate sheet of paper listing your referees or include

them on your Personal Data Sheet.

The Personal Data Sheet

A Personal Data Sheet contains the information requested on job

applications. If you have prepared the sheet correctly, you can copy

the information you need from the Personal Data Sheet onto your

applications with confidence.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 27 -

EXERCISE 5.2: COMPLETING A PERSONAL DATA SHEET

To prepare a Personal Data Sheet:

•

Find the sample Personal Data Sheet at the back of this guide.

•

Complete it and check the spelling, grammar and all information.

• Ask someone with good writing skills and knowledge of the

world of work to review it.

• Keep your completed data sheet for future reference.

The Curriculum Vitae or Résumé

A curriculum vitae (CV) or résumé is a typewritten summary of a

job applicant’s qualifications. In the past a curriculum vitae was

normally used for high-level academic jobs and a résumé for other

types of jobs. However, many people now use these terms to mean

the same thing.

People applying for professional or business jobs, such as accountants

teachers, architects or managers are often expected to have résumés.

Emploers may also expect a résumé for other types of jobs. Résumés

are given to employers or attached to letters when you inquire about

job opportunities or respond to job leads.

Even if you do not have professional experience, make a summary of

your education and work experiences. Include volunteer work that

you have done and outline your responsibilities in each position you

have held. Be honest, even if you do not have formal qualifications,

you still have personal characteristics, education and other

experience that qualify you for work.

All résumés should contain your name and contact information, work

history, educational experience and special skills. Depending on your

country’s job-seeking practices, employers may expect to see a job

objective, marital status and personal interests or hobbies.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 28 -

• use standard business size

(A4 or letter) white paper;

• type your résumé and use a

standard clear font such as

Times New Roman or Arial if

using a computer;

• use action verbs to describe job

duties and accomplishments;

• include all your qualifications;

• use spell check and review your

résumé several times to make

it perfect;

• keep it brief and to the point.

EXERCISE 5.3: PREPARING A RÉSUMÉ

Complete this exercise if you need a résumé in your job search

or think you might. It is best to be prepared. Using your Personal

Data Sheet, complete the following steps to prepare a résumé.

• Develop a draft using a format similar to the sample shown

below.

• Ask a professional in your field or someone who does hiring to

review it.

•

Revise as needed and have a final typewritten copy prepared.

• Make several good quality photocopies or computer print outs.

DON’T

• include anything negative

or unnecessary;

• refer to yourself on the

résumé, don’t use ”I”;

• put a date on your résumé;

• mention wages or salaries,

either from former jobs or

what you expect to earn;

• cross out or write over

mistakes;

• use fancy fonts, formatting

or add pictures (unless

requested).

The word “I” is not used in a résumé. For example, when describing

job duties, it is better to say “Prepared payroll” instead of “I prepared

payroll”.

The following are some tips to assist you in preparing a résumé.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 29 -

SAMPLE RÉSUMÉ

Ms Nguyen Thi Hong Minh

1 Dang Dung Street

Hanoi

Telephone: (04) 123 456

Email: [email protected]

EDUCATION/CERTIFICATIONS

2001-2004 Vietnam National University

Bachelor of Economics (Accounting)

1995-2001 Dong Da Secondary School

WORK EXPERIENCE

2005-2007 A/S Design and Printers, Limited

P.O. Box 4337

Hanoi

Tel. 435 671

Title: Accounts Clerk

Duties: Prepared payroll records and administered

payment of cheques for entire office.

2004-2005 Tuong Lai Auditors

130 Kim Ma St

Hanoi

Tel. 430987

Title: Accountant Assistant

Duties: Managed credit control and balanced account

books; operated personal computer using

dBASE 3 and Excel.

LANGUAGES: Vietnamese – mother tongue

English – intermediate level reading, writing, speaking

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 30 -

Other Documents You May Need

If you have attended any formal courses, e.g. a degree programme or

a vocational training course, you should have a copy of graduation

certificate or attendance certificate, which you may be required to

attach to your résumé.

Do not send original documents with any application; make standard,

A4 size photocopies. If you are required to send documents via email,

or to attach to an online application, then you will need to scan the

original documents. Try to keep attachments small (around 200-300

kb each).

You have prepared your job-seeking documents.

Now, it’s time to find job openings.

Nothing ever comes to one, which is worth having, except

as a result of hard work.

Booker T. Washington, American educator

Finding and Responding

to Job Openings

As a job-seeker, you are a salesperson. The “product” you are selling

is yourself and your skills; the “buyer” is the employer. Your task is to

find job leads and then to pursue them. In this section, you will:

. review sources of job leads;

. develop your personal job-ﬁnding network;

. learn to write a cover letter;

. learn effective ways to contact employers.

Job-Finding Sources

There are many ways to find out about employers and job leads.

Depending on where you live, the following are some of the most

common.

• Stories in newspapers and business publications

• “Help Wanted” signs

• Advertisements in newspapers

• School counselling or job placement offices (at secondary or

trade schools, colleges or training centres)

• Government employment and personnel offices

• Specific job placement programmes for disabled persons

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 32 -

EXERCISE 6.1:

BUILDING YOUR PERSONAL JOB-FINDING

NETWORK

One of the best ways to find out about jobs is through people you

know. This is how to build your Personal Job-Finding Network.

• Review your lists of people from Exercises 1.1 “Getting Help”

and 5.1 “Your Referees”.

• Add to them the names of people who might be able to help you

find a job, like friends, relatives, former employers and teachers,

job placement officers, social workers, business people and

others. This is your Personal Job-Finding Network.

• Talk to people in your network about your job goal and

qualifications. Ask them to look for job leads and to talk about

you to their network of contacts.

• Organizations of and for disabled persons

• Personnel or human resource offices of large companies

• Managers or owners of small companies or stores

• Bulletin boards that post job openings (both online and

others)

• Trade unions

• Telephone books or business directories (e.g. Chamber of

Commerce membership directory)

• Internet job sites (some examples are listed at the back of this

guide)

• Employer, professional or trade groups

• Private or public employment agencies (private agencies may

charge a fee)

• Non-governmental or community organizations

• Friends, relatives, neighbours and other personal contacts.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 33 -

Making Contact with Employers

You may contact employers for many reasons, such as to ask about

job openings, to schedule an interview or to get information. The

three main ways to make contact with employers are by writing, e.g.

letter or email, by telephone or in person.

Before you contact an employer, you should do the following.

• Learn as much as you can about the employer or company

and what type of work they do.

• Try to get the name of a person in charge of hiring.

• Make sure your job-seeking documents are in order.

• Be clear about the purpose of your contact.

• Prepare what you want to say.

The following dos and don’ts apply to contacting employers.

The following information describes the different ways you can

contact employers.

• be honest

and polite;

• state your

purpose clearly;

• be brief and

businesslike;

• present yourself

positively.

DON’T

•

try to make the employer feel sorry for you;

• speak about yourself negatively;

• discuss personal problems;

• ask about salary or benefits at the

beginning of your conversation with an

employer;

• say anything negative about former

employers.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 34 -

By Letter or Email

You may write a letter to ask about job openings or to respond to a

specific lead. In either case, your letter should describe:

• the type of work you want;

• how you learned about the job;

• your experience and qualifications;

• your desire to be interviewed;

• how you can be reached.

If you are responding to an advertised position, your letter should

include how your skills meet the responsibilities and requirements of

the job. End your letter with a note of thanks and sign your name.

After you have completed the letter, read it carefully. Ask someone

else to review it, since it is difficult to find your own mistakes. Attach

a résumé or other documents if you feel they are needed.

Make sure the letter:

• is neat and clean;

• can be read easily;

•

uses correct grammar and spelling (if you are using a computer,

use the spell check and grammar function);

• is logically written;

• is in the correct business format;

• includes all necessary information;

• is one page or less.

Sample letter one below illustrates many of the points previously

discussed. Before you prepare your letters, check with your partner,

a local placement specialist or an employer about format or content

requirements that may be different from the sample.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 35 -

EXERCISE 6.2: ANALYSE SAMPLE LETTERS

Review the two sample letters in this section. Refer to the dos and

don’ts listings above and identify the strengths and weaknesses in

each application letter. Look carefully at the use of language, terms

and grammar. To assist you, some of the errors deliberately inserted

into sample letter number two include:

• incorrect spelling;

• bad grammar;

• use of emotional language;

• use of negative statements;

• lack of attention to detail.

If you were an employer and you were presented with both letters, to

which person would you offer an interview and possibly a job?

• address your letter to a person

by name;

• send an original, signed letter to

each employer;

• use simple language and basic

sentence structure;

• write letters that are unique and

specific to you;

• mention the requirements of the

job and how you meet them;

• try to answer the question that

the employer will be asking while

reading your letter: “Why should

I hire this person?”.

DON’T

• waste your first paragraph

by writing a boring

introduction;

• repeat everything on your

résumé (You can use your

letter to highlight the

aspects of your résumé

that are relevant to the

position.);

• forget to personally sign

the letter, in blue or black

ink.

The following dos and don’ts apply to letter writing.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 36 -

SAMPLE LETTER OF APPLICATION ONE

Thawatchai Chongdee

Room 108, Srithana Condominium

Soi Srithana, T Suthep, A Muang

Chiang Mai, 50300

Tel. 123 456

Email: [email protected]

14 January 2007

Khun Siripan Kuna

Managing Director

Thai Silp Manufacturing Company

528 Ratchatewi Rd

Bangkok 10340

Thailand

REF: APPLICATION FOR THE POST OF ACCOUNTANT

Dear Khun Siripan,

This letter is in reference to the accounting job, which was advertised in the

Bangkok Post of Friday, 11 January 2007. I think I am well qualified for the job

having completed CPA I and II in 2005, and having worked in the accounting

field since that time. I have always enjoyed working in accounting, and am hard-

working and responsible. In my previous jobs I have learned the latest accounting

software and I am proficient with Quickbooks and Mind Your Own Business

(MYOB).

In February 2005, I secured a job with Thaksin Silk Co., Ltd., where I worked as

an Accounts Clerk until September 2007. In October 2007, I joined the One

Tambon One Product (OTOP) Information Centre in Chiang Mai, where I work as

an Assistant Accountant, often taking on the tasks of the Chief Accountant when

necessary. Unfortunately, OTOP is moving offices and reducing its staff. I feel that

I am now ready to take on new challenges and additional responsibilities.

Copies of my certificates are attached. I am happy to provide referees, if you wish

to talk to any of my previous employers or others who know me.

I look forward to hearing from you. I am ready to come for an interview at any

time.

Yours faithfully,

Thawathchai Chongdee

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 37 -

SAMPLE LETTER OF APPLICATION TWO

Thawatchai Chongdee

Srithana Condominium

Chiang Mai, 50300

Thailand

Email: [email protected]

Managing Director

Thai Silp Manufacturing Company

528 Ratchatewi Rd

Bangkok 10340

Thailand

REF: OPPORTUNITY – ACCOUNT CLERK

I am walking by crutch. Dear Mr Sir, I need job to get money and support my old

mother and my brother and sisters too.

Please sir, when I saw you advertisement I felt very happy. I ask you please

consider me. I am a form four leaver and I have done ACNC I and II and CPA II.

I have a lot of experience in Accounts office. I worked with Thaksin Silk Co Ltd.

for two years then I left and worked with OTOP in Chiang Mai for some months

before I had a car accident and because the boss did not like disabled people, he

sacked me.

I beg you sir to feel sympathy for me as a disabled person. We disabled are

looked down upon but some of us can be very good workers.

Please write back to me soon and tell me when to come for an interview. I wish

you could help me.

Yours faithfully,

“Chai”

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 38 -

EXERCISE 6.3: WRITING A LETTER

If you plan to write letters as part of your job search, practice first.

Here is how.

•

Select an employer or a job advertisement that you are

interested in.

• Prepare a letter by using the tips and format suggested in this

Guide.

• Ask your job-seeking partner to check the letter and suggest

improvements.

• Revise the letter and get it reviewed again, until it is the way you

want it.

• Send the letter, if you are preparing it for a job you want.

Unless you know the employer hires people with disabilities, you may

not want to mention your disability in the letter. If you will require

specific equipment, or an adjustment for the application or interview

process, you can bring up your disability after you get a positive reply.

Telephone

You may use the telephone for many reasons during your job search

such as to get more information or to set up an interview. Avoid using

it as a way to interview for the job, since personal interviews are more

effective.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 39 -

When contacting employers by telephone, here is a simple format to

start the conversation.

• Greet the person who answers the telephone.

• Introduce yourself.

• State the purpose of your call.

• Wait for a response.

Example:

“Good morning. This is Mohammed Kosim. I am calling to find out if

you have an opening for a machinist.”

When responding to a job lead or trying to get an interview, you may

need to make a brief statement about your skills.

Example:

“Hello, my name is Mohammed Kosim I am calling to speak to Mr

Jawara.” (Call is transferred.)

“Good afternoon, Mr Jawara, my name is Mohammed Kosim. I am

responding to the advertisement in the newspaper for a machinist. I

just finished my training at the technical institute and would like to

meet with you to discuss the job.”

Then wait for the employer’s response. If the job has been filled or

there are no openings, ask when would be a good time to call again

about future possibilities or if he or she could refer you to other

employers who may have openings.

Here are some additional tips for using the telephone.

• Call from a quiet location.

• Prepare a script of what you would like to say.

• Talk directly into the mouthpiece.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 40 -

EXERCISE 6.4: TELEPHONING ROLE PLAY

If you plan to use the telephone as part of your job search, practice

first. In a role play you practice the situation as if it were real. Ask

your job-seeking partner to play the role of the employer so you can

practice telephoning. Try to make it as real as possible. Here is how.

• Locate the name of an employer or a job lead that you are

interested in.

• Ask your job-seeking partner to role play the telephone

conversation with you.

• After the call, ask your partner to evaluate your telephone

conversation and suggest ways to improve.

• Try again and practice until you are comfortable.

If you have a disability, it should not stop you from contacting

employers by telephone. The following are some specific tips.

•

If you have a hearing or speech impairment and cannot use the

telephone, ask a friend or interpreter to make the call for you.

Make sure you explain clearly to the friend or interpreter that you

want them to discuss your skills and abilities, as well as your

disability.

• Seek other people with disabilities like yours and disabled

persons’ organizations and get their advice, support and help.

Many organizations have special programmes to help

disabled persons find jobs.

• Speak clearly and cheerfully.

• Take notes.

• Listen carefully.

• Say thank you at the end of the call.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 41 -

Answering Your Telephone

When you are looking for work, you will provide your phone number

or mobile phone number to potential employers. If you give out your

personal mobile phone, remember to be polite when you answer

calls. If you give out your home phone number and other people may

answer the phone such as parents or siblings, advise them that

potential employers may be calling and ask them to also be polite

when answering the phone.

Contacting an Employer in Person

If you visit an employer without an appointment, you must be

prepared for anything - from never getting past the front desk to

interviewing for the job immediately. Dress neatly and act confidently.

Be polite and be yourself!

Here are some good ways to approach an employer in person.

• If you hav

e a name of a co

ntact person, ask to speak with him

or her. Otherwise, ask for the personnel or human resources

office in a large company or the person who does the hiring,

such as the owner or manager in a small company.

• Greet the person you are meeting and use his or her name if

you know it. Use appropriate titles, e.g. Dr, Mr, Ms or those

appropriate for your culture. (For example, the term Khun is

used in Thailand as the title of respect for men and women.)

• Introduce yourself. Shake hands if appropriate and make eye

contact respectfully in keeping with your local customs.

• State the purpose of your visit. If someone referred you, name

the person.

• Follow the employer’s lead (e.g. wait until you are asked to

sit down and let him or her ask the questions).

• If there are job openings and the employer wishes to interview

you, proceed.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 42 -

• If there are no openings, you may want to conduct an

informational interview (see Exercise 3.1). You should also ask

if you can complete an application or leave a résumé, find out

if and where job openings are posted, ask if you can check

back about openings at a later date or if the employer knows

of similar jobs with other companies.

• Thank the person (or people) whom you have spoken to.

The following are some additional tips.

• Review this section of the guide and the Section “Interviewing

for a Job” before you make in-person visits.

•

Carry a pen, blank paper and all your job-seeking documents with

you.

• Switch off your mobile phone during the visit.

• Don’t smoke or chew gum.

• Remain positive and polite even if you are turned away.

• Remember that it is natural to be nervous when job seeking.

If you have a disability, it should not stop you from contacting

employers in person. Here are some specific tips.

• If you have a physical disability that affects your mobility, you

may want to find out about the accessibility of the building,

office or factory before you visit an employer in person.

• If you are hearing-impaired and need an interpreter, make

arrangements to have one with you (e.g. a friend or an

interpreter from a disabled persons’ organization).

• Seek out other people with disabilities like yours and get their

advice and support.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 43 -

When and How to Tell an Employer about Your Disability

Telling an employer about your disability and how and when to do so

are personal decisions. You should base your decisions on the nature

of your disability, your preferences, what you know about the

employer and what you think the impact of your disability is on your

ability to do the job and on getting hired.

In some cases, the employer may know you have a disability

because he or she knows you personally or because a job placement

specialist or reference may have told the employer. Or, your disability

may be visible and obvious. Otherwise, you may need to decide if

you should mention your disability in a letter, on your résumé,

on your job application or at the interview. If your disability is not

visible and will not affect your ability to do the job, you may decide

not to tell the employer.

Here are some things to consider in making your decisions and some

examples of what to do when you do tell an employer.

•

Generally, employers want to know if an applicant or employee

has a disability.

• Myths, stereotypes and unfounded concerns may make some

employers hesitant to hire people with disabilities. Other

employers may judge people solely on their abilities.

• Many employers are very willing to hire people with

disabilities. If you know that the employer has already hired

some people with disabilities or the advertisement mentions

that people with disabilities are encouraged to apply, you

should mention your disability with the employer. If your

country has a quota law then employers may be specifically

looking for workers with disabilities.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 44 -

• Placement officers or others who may refer you to job leads

may be the first to tell an employer about your disability.

Make sure they have accurate information about you, your

qualifications and your disability.

• Your disability should never be the first thing you tell the

employer, it is far more relevant that the employer knows

about your skills and abilities first rather than your

impairment.

• Whenever you tell the employer that you have a disability,

express your willingness to answer the employers’ questions

or concerns about your disability and how it may affect your

work capacity. It is best to have such a discussion in person

so that the employer can see you as a capable person and

have a chance to sell yourself and address his or her

concerns directly.

Example:

“Before we meet next week, I want you to know that I am

blind. I am confident that I can do this job but will be glad to

discuss my visual disability with you further next week.”

• Some people prefer to tell an employer about their disability

before the interview to avoid an employers’ surprise,

discomfort or sense that an applicant has hidden his or her

disability. This can be done in a letter, on a job application or

on the telephone.

• Some people prefer to tell the employer about a visible

disability after an interview is set up. This reduces the chance

of not getting the interview because of a disability. If needed,

the applicant can ask about accessibility at this time,

especially if it is necessary to conduct an interview.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 45 -

Example:

“Before we meet, I want to mention that I use a wheelchair.

I feel certain I can do the job, but I need to make sure I can

get into your office.”

• Talk to other people with disabilities about how they handle

this issue and when they told their employers about their

impairments. Disabled persons’ organizations, job placement

agencies and special service organizations for people with

disabilities should have staff to give you advice that is relevant

for your particular country or job market. Employers who have

hired disabled persons may also be of help.

The next Section “Interviewing for a Job” further discusses how to

deal with employers’ questions and concerns about your disability.

EXERCISE 6.5: CONTACTING AN EMPLOYER IN PERSON

You need to be prepared to contact employers in person. To get

ready, ask your job-seeking partner to help you.

• Identify an employer or job lead that interests you.

• If you have a disability, decide how you will handle telling the

employer.

• Role play your approach to the employer (your partner acts as

the employer).

• Evaluate your performance and practice until you are

comfortable with it.

• Switch roles to see what it feels like to be the employer.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 46 -

Pre-Employment Testing

Some employers may require that you take a test as part of the interview

process. The test can be simple, like a typing test or paper and

pencil tests or short computer-based tests. Larger or multinational

companies are more likely to test for knowledge, ability and

personality. Smaller companies or employers may just ask you to

do something simple like a typing or literacy test, if they ask you

to take any tests. Consider if you will need any adjustments or

accommodations related to your disability to be able to complete

such tests.

If an employer contacts you about testing, make sure you tell them

about your impairment and any assistance you may need, such as

additional time or specific equipment.

Testing can be frightening the first time you do it. If you plan to apply

for jobs with multinational companies, you should practice these

tests beforehand. See Section 9 “Useful Websites” in this guide for

some online testing sites where you can practice on some of these

tests.

You have learned how to locate and respond to job leads.

Now it’s time to learn how to interview for a job.

Interviewing for a Job

A too modest man goes hungry.

Ethiopian proverb

The purpose of every step in the job-seeking process is to get a job

interview. In the interview, you have a chance to sell yourself to the

employer

and to learn more about the job. In this section, you will:

. learn how to prepare for a job interview;

. review a typical interview format;

. consider how to answer common and difﬁcult questions.

Preparing for a Job Interview

Job interviews can be formal or casual, long or brief, easy or difficult.

Being prepared will help you make a good impression and will

reduce your nervousness, no matter what type of job interview you

have. Here are some ways to prepare.

• Choose suitable, comfortable clothes and attend to personal

grooming. Generally, you should dress a little better for the job

interview than you would be expected to dress every day on

the job. Your clothes do not need to be new or stylish, but

they should be clean and in good condition.

• Find out all you can about the job and the employer before

the interview.

• Know exactly where the interview will be held, how you will get

there and the name of the person who will conduct the interview

You should plan to arrive early. This is particularly important if

you have a disability that makes it difficult for you to get around.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 48 -

• Assemble clean copies of your job-seeking documents and

carry a pen and notebook with you.

• Turn off your mobile phone if you have one. You should not

allow yourself to be distracted during the interview.

• Be prepared to explain your qualifications for the job and

answer typical interview questions. Role play before your

interview with your job-seeking partner.

• Be prepared to tell the employer about your disability in a

positive way, if you plan to tell him or her.

• Be prepared to discuss with the employer what adjustments

or particular equipment you might need to accommodate your

disability, if you need such accommodations.

• Know what questions you want to ask of the employer.

• If you are unable to make the interview, get in touch with the

employer as soon as you can to reschedule, but avoid doing

so unless absolutely necessary.

The Job Interview Process

The start of a job interview is similar to a telephone conversation or

contacting an employer in person. (You may want to re-read Section

6 “Finding and Responding to Job Openings”.)

Here are the steps in the interview process.

• Greet the employer and use his or her name or a polite

greeting if you do not know the name yet.

• Introduce yourself clearly. Shake hands or make another

greeting and eye contact according to local customs.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 49 -

• Explain that you are there to interview and name the job. If

someone referred you, name the person.

Example:

“Good morning Mrs Hattori. My name is Shin Shisaki and I

am here to interview for the machine operator job. Mr Gito

referred me to you.”

• Wait for a response and for the employer to invite you to take

a seat before you sit down.

The employer may begin by asking friendly questions (e.g. about

where you are from, the weather, etc.) or by talking about the job

right away. During the beginning of the interview, let the employer

talk or ask you questions about your abilities and qualifications.

Sometimes, especially in large companies or for certain types of jobs,

you will be interviewed by a team of people, called a selection panel.

These people may represent different sections of the company you

will work with if you are hired. They will probably ask you the same

types of questions an individual employer would ask. However, they

may ask you specific questions about how they would interact with

you and what they would expect from you. Do not be concerned if

several people are seated in the room; introduce yourself to all of

them in the same manner.

Here are some other tips for interviews.

• If necessary, you can ask questions to clarify what is being

said or to clarify the job duties. For example: “Could you tell

me about the machines you use in this company?” or “What

software packages do you use for accounting?”

You should wait until the employer stops discussing the job or

questioning you before you ask about hours, salary and

benefits. It is best to ask about salary and benefits last; you

don’t want to appear too concerned about money.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 50 -

• If you have a disability or a specific need (e.g. working on the

first floor or concerns about a particular piece of equipment)

discuss them after you have fully explained your qualifications

as they directly apply to the job. Some people wait until a job

offer is made; they do not want their specific needs to

influence the chance of an offer. Whatever you decide, do not

ask for more than is required for you to do the job.

• At the end of the interview, ask when a hiring decision will be

made and how you will be notified. Find out if you should call

back or come by for the results. Thank the interviewer and

confirm your interest in the job before you leave.

You could send a brief thank you note after the interview. This can be

done with a simple email or hand written card or note sent to the

person or panel who interviewed you. Sending a card or note may

not be standard practice in your country, but such small things can

set you apart from others and can help make your application

stronger with a potential employer.

Job Interview Questions

There are a number of interview questions an employer could ask.

Some will be factual, about your skills and qualifications, or what jobs

you have done in the past. Some interview questions will be more

targeted to getting an idea of how you will apply your skills to this

particular job, and how you will behave in certain situations.

Part of your preparation should include thinking about the types of

questions that the employer might ask, and how you will answer

them. There are some interview questions in this guide, but you

should also ask your friends and family, and employers or specialists

from disabled persons’ organizations or job placement agencies

about typical interview questions in the area you wish to work in.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 51 -

Example Answers to Common Interview Questions

1. “Tell me about yourself.”

In answering this question you should briefly provide an

overview of your qualifications for the job and include

personal aspects that might be relevant, such as volunteer

experience or hobbies.

2. “Why do you want to work here?”

You should be well prepared for this question by doing

research into the company or organization and the job before

the interview. You should answer this question by explaining

why you want to work for the company and highlight your

experience that is relevant to this specific position or the

company.

For example, if you are interviewing for a sales position in a

large company you might say: “While at University, I worked

in a small mobile phone shop selling phones. I really liked this

job and realized that I am good with people and at selling. I

want to continue in sales and marketing and I know your

company offers the best training package. I think I can benefit

the company and develop my skills at the same time.”

3. “What did you do on your last job?”

To answer this question you should use active verbs to

describe your key responsibilities. Use real examples of tasks

and responsibilities. Focus on achievements, not only tasks.

For example: “I was the accounting assistant and I was

responsible for all basic accounting and bookkeeping tasks.

During my time working there I re-organised all the

accounting files, both paper and electronic, making it much

quicker to find relevant files.”

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 52 -

4. “Have you ever been fired from a job? Why?”

If you have been fired, then you should be honest. The

employer can easily find out if you have lied. Make the

experience of being fired a positive one. Talk about how you

have learned from the experience and that you have

addressed and improved the weakness that led to you being

fired. For example: “On my last job, I was asked to leave

because my skills were not good enough. I have been taking

some additional accounting courses and as you can see from

my records, I got good grades and am now ready to do a

better job. I have also learned to ask for help if I don’t know

how to do something.”

5. “Do you have any health problems or disabilities?”

In some countries it is illegal for an employer to ask you if you

have a disability. If this is the case in your country then you do

not have to answer this question. However, you may prefer to

say: “I have no health problems or disabilities that affect my

ability to do this job.“ (If this is the case!)

If you have a visible disability you should explain to the

employer as positively as possible about your disability and

how you plan to do the job successfully. Remember that

health and disability are not the same thing. Most disabled

people are in good health, though they may have a disability.

For example: ”You may have noticed that I have a limp. I have

an artificial leg. However, I know I can do this gas station job.

I work on my own car and help my family and friends with

their cars all the time.”

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 53 -

6. “Do you have any questions to ask us?”

The employer may invite you to ask questions at the end of

the interview. This can be a good opportunity to ask about

salary, benefits, staff training and development opportunities

at that company, or to ask about specific equipment or

software used by the company. For example: “I am very

interested in working here. Can you tell me what the salary

level is and what benefits you offer?”

Here are some specific tips for job interviews.

• listen carefully;

• ask for clarification if you

don’t understand the

question clearly;

• give yourself time to think

before answering;

• speak in a clear voice that

can be heard;

• turn off your mobile phone;

• use specific, real examples

from your life to illustrate

your answer.

DON’T

• chew gum, smoke or wear

excessive jewellery or clothes

with messages that could be

offensive;

• ask about salary and

conditions too early in the

interview;

• try to make the interviewers

feel sorry for you because you

have a disability.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 54 -

Stressing the Positive, Even When It is Difficult

In some cultures, particularly in Asia, people are taught to be

modest. In a job interview, however, it is important to speak positively

about yourself.

You need to stress your abilities and skills, not what you can’t do or

don’t know. Negative experiences from your past can be an

opportunity to say something positive about yourself. If you have

made mistakes in the past, such as having broken the law, a good

approach to deal with the mistake is to admit to it, explain what you

learned from the experience and stress that you now are ready to

work. If you have had some problems that affected your work, such

as a family or emotional or substance abuse problem, you need to

explain that the problem is under control and then add positive

statements about yourself.

Here are some ways to deal with tough interview questions or an

employer’s concerns about your qualifications or ability to do the job.

• Be honest, positive and brief (don’t dwell on limitations),

acknowledge your limitations and emphasise your strengths.

Examples:

“No, I have never been employed, but while in school, I

tended the grounds on a regular basis and was responsible

and did a good job.”

“Although I have never worked, I know that it is important to

be dependable and to work hard. I will do the best that I can.”

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 55 -

• Use a negative event to say something positive about yourself.

Examples:

“Although my shop did not succeed, I learned the value of

having dependable employees and I will do a good job for

you. I have the qualifications for this job and want to work for

a growing company like yours.”

“Yes, I did lose my first job. I was young and I didn’t

understand what it meant to have a job. I learned from the

experience and now I know better. I will work hard to prove

myself.”

• Explain employer concerns positively.

Example:

“Even though I did not finish school, I can read well and

calculate quickly. I am confident I can read and check the

shipping orders.”

• If you don’t have a particular skill, stress your ability to do the

job and, if appropriate, your desire to learn.

Examples:

“I am good at reading instruction manuals. I have taught

myself to use several software packages. Although I don’t

know how to use that specific one, I would like to learn how to

use it. I am a fast learner.”

“I’m currently improving my reading and writing skills at night

school, and after reviewing the job duties I am confident that I

have the skills for this job right now. I will b

e a good worker for

you.”

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 56 -

Dealing with Disability and Difference

Many employers feel uncomfortable talking about a disability. If you

have a visible disability or one that will affect your job performance,

you should bring it up in the job interview, or before. Don’t wait for

the employer to address it. Once you introduce the topic, he or she

will be more likely to ask questions or express concerns.

It is important that the employer’s concerns are addressed. You do

not want to miss a job opportunity because the employer assumed

you could not do the job, or had questions that he or she did not feel

comfortable discussing.

Here are some tips for raising the issue of disability.

• Mention your disability in a natural and positive way.

•

Educate the employer and try to dispel common myths or fears.

• Stress your ability to do the job.

• Anticipate employer concerns and mention them.

Examples:

“I know sometimes that people have concerns about hiring a person

with a disability. Do you have any questions about my disability? I

would be glad to answer them.”

”Since I use a wheelchair, you may wonder how I would get to work

every day. I have a modified three wheel motorbike and my

wheelchair fits on the back. I will have no problem getting here or

moving around the factory.”

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 57 -

“Since I am blind, you may wonder how I will do this job. I have been

trained at the rehabilitation centre to operate this equipment. May I

show you?” (Later) “Do you have any other concerns about my being

blind?”

“Although I am unable to use my legs, I can still weld. I can transfer

from my wheelchair to sit on a chair and work from a lower

workbench. During my training course I was as fast and accurate in

welding as my non-disabled classmates.”

“On my last job, my employer wrote up brief work orders every day

for the necessary repairs, even though I can read lips.”

“Many people think that people who are Deaf cannot read or write. I

can read and write as well as anyone who has completed secondary

school.”

“It may take me longer than most people to learn how to do a job,

but once I learn, I will not forget. I am a hard worker.”

”I know that I don’t look very strong and healthy, but in my previous

job my attendance was better than most of the other employees, and

I only had two days off work sick with the flu.”

You could handle other differences, such as age or gender, in a similar

manner.

Examples:

”I notice that most of your workers are male. You may wonder how a

female will get along in the plant. In my last job, I was the only

female operator and worked well with everyone.”

“I know I am older than most of the people on the job, but I get along

with people of any age. Because of my past experience, I will be able

to learn this job quickly. I have worked for many years and know

what it means to do a good job.”

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 58 -

How to Talk to an Employer about Your Specific Needs

All workers need a place to work and equipment and tools to do their

job effectively. As a person with a disability, you may need a slightly

adapted work space or tools. Such needs are called an

accommodation. An accommodation can refer to a need for

equipment, a changed working space or furniture (such as a lowered

work bench) or a change in working schedule. Sometimes, a

different method of communication or training is needed. The

interview is the best time to explain to the employer what your needs

are, or to explain that you don’t need any specific equipment or

changes to the workplace.

International research shows that most people with disabilities don’t

need any changes or accommodations to do their jobs effectively, but

some do. Many employers assume that a disabled person will need

expensive assistive equipment or changes to the workplace. This

means that you may have to educate employers in the interview

about your disability and what specific requirements you may or may

not have.

Examples:

“As you can see, I use a wheelchair. However, at work, I normally

transfer to a regular chair so I can sit comfortably at the desk. As

your office has an elevator from the parking lot, it won’t be a problem

for me to ride by three-wheeler to work and transfer to a wheelchair

to come up to the office.“

“Although I use crutches to walk, this won’t affect my work. I can

walk up stairs and move around the shop easily.”

In some countries employers are legally required to make reasonable

adjustments to the workplace to enable a person with a disability to

do the job effectively. There may be financial or other assistance

available for employers to make these accommodations.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 59 -

How to Negotiate a Workplace Accommodation

Here are some tips for discussing the need for a workplace

accommodation.

• Explain the change that you need as clearly and simply as

possible, use an example of how a previous employer made

this change, or how you do this at home.

• If the need will benefit other employees, point it out. For

example, a wider aisle will help everyone.

• Educate the employer and try to dismiss common myths or

fears.

• Stress your ability to do the job.

• Anticipate employer concerns and mention them. For

example, the employer might be worried about the cost of the

equipment.

Here are some tips and examples for raising the issue of an

accommodation with the employer.

• Job-seeker:

“You may be wondering if I will be able to use the

sewing machines in this factory. I had no problem using the

industrial sewing machines at my vocational training centre. If

you are concerned, I could have a look at the factory floor and

then I can tell you exactly if changes will be necessary.”

• Job-seeker with impaired hearing: ”You may be concerned

about how I would communicate with other employees and

supervisors. I can read and write so I normally use notes to

communicate.”

• Job-seeker: “I don’t normally require any changes to do my

job effectively other than a Western style toilet, preferably with

a railing to help me transfer from my wheelchair to the toilet.

Does this company have a Western toilet available? The door

needs to be wide enough as well.”

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 60 -

Employer: “Yes, we have Western style toilets and one has a

wide door already.”

Job-seeker: ”If we could install a railing I can give you the

name of a builder who can install railings which will meet the

requirements of the building code, and should cost only

around USD200.”

Here are some tips for explaining assistive equipment.

• “As I am blind, I need specific software to use the computer.

However, this is available for free from the local Blind

Association and I already have a copy. If I am successful in

getting this job, I can bring the software and install it myself.”

• “I only have one arm, but I have learned to type using a

regular computer. I can also use a regular telephone;

however, it is easier for me to have a headset because that

means I can take telephone messages more easily. Headsets

are not expensive.”

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 61 -

EXERCISE 7.1: A JOB INTERVIEW ROLE PLAY

The best way to learn to handle common and difficult questions is to

role play job interviews and to go to as many interviews as possible.

Here is how to set up a role play.

• Select a job that interests you from the newspaper classified

advertisements, internet site or some other source.

• Ask your job-seeking partner to play the role of the employer.

• Dress as you would for the real job interview. If possible do the

role play in a setting similar to where a real interview would take

place.

• Conduct the role play based on some of the questions

suggested in this guide or on others that you think might be

asked.

• Go through the entire process seriously, and ask your partner to

change the way he or she interacts with you with each role play.

Some interviewers are strong, while some seem disinterested, or

may seem busy. Practice in different situations so you can

respond to different people confidently.

• Review your strong and weak points of the interview after the role

play.

• Repeat the role play and keep trying to improve. If you or a friend

has a video camera, tape the interview so that you can watch it

later and see how you did.

You have just learned how to interview for a job.

Now it’s time to learn how to organize your job search.

Whatever you can do or dream you can, begin it.

Boldness has genius, power and magic in it. Begin it now.

Goethe, German poet

Organizing the Job Search

You now know how to go about looking for a job. If you have

completed the exercises in this guide, you have already begun the

process. In this section you will:

. learn one way to organize your job search;

.

explore ways to remain hopeful even if you are not getting

results.

EXERCISE 8.1: ORGANIZING YOUR JOB SEARCH

Your last exercise is to get organized. Here is an easy way.

• Select a geographic location where you want to work.

• Use the job resources listed in Sections 3 and 6 to find job and

employer leads that fit your job goal.

• Start writing, calling or visiting employers.

• Set a goal to make a certain number of contacts per week.

• Use the Employer Contact Sheet at the end of the guide to keep

a record of the employers you contact and your next steps.

• Keep a diary or calendar of what you need to do each day.

• Don’t give up hope!

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 63 -

Remaining Hopeful

Most people contact many employers and apply for many jobs before

they get hired. Job seeking can be discouraging; however, in order to

sell yourself, you need to stay positive.

Here are some ideas to maintain a positive approach to job seeking.

• Celebrate your successes, no matter how small.

• Talk to your partners, friends, family members or a counsellor

about what you have tried, and what has not worked.

• Review your job-seeking documents with your partner to

improve them.

• Do something that makes you feel good.

• Talk to a job-seeker who has succeeded in getting hired.

• If you have been interviewed and were unsuccessful, contact

the employer and ask him or her for feedback to improve next

time.

• Organize a group of job-seekers and help one another.

Making Changes and Moving Forward

If you don’t succeed in finding a job as quickly as you want, you can

change your plan or re-assess your career goal. Whatever you do,

don’t give up or lose hope.

When you do succeed in getting a job, the learning is not over.

Keeping a job is another set of skills. Review the list of positive traits

and behaviours in Section 2 to help you stay on the job. Don’t forget

about increasing your skills or advancing your career once you have

a job.

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 64 -

This guide can help you throughout your career. It’s important to

keep learning, and when you have more work experience and

knowledge you may want to move on to a different job. This guide

can help you, not just with your first job, but throughout your working

life. Continue to refer to Getting Hired and keep an open mind about

future opportunities.

Whatever happens, keep believing in yourself.

You have just finished Getting Hired.

Now it’s time to go job seeking and get hired.

Appendices

Useful Websites

General Information about Employment and People

with Disabilities

The ILO’s disability programme in Asia and the Pacific, AbilityAsia,

provides information, resources and a list of publications related to

various disability issues in the region.

www.ilo.org/abilityasia

The National Centre for Promotion of Employment for People with

Disabilities, India includes information about many issues related to

employment for people with disabilities in India, including laws and

policies.

www.ncpedp.org

The Job Accommodation Network, United States includes a lot of

useful information about how to make reasonable accommodations

for different kinds of disabilities.

www.jan.wvu.edu

Disabled Peoples International – Asia Pacific Region (DPI-AP)

includes news, information, reports and publications relevant to

people with disabilities in the Asia-Pacific region.

www.dpiap.org

Information about Labour Laws and Policies

The AbilityAsia website links to relevant laws and policies for many

Asian and Pacific countries.

www.ilo.org/abilityasia

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 67 -

Search for the Ministry of Labour in your country for more detailed

information about labour laws and policies. Some links can be found

on the AbilityAsia website already referenced.

Selected Recruitment Websites

Jobs Database has listings of jobs in Australia, China, India, Hong

Kong, Indonesia, Korea, Malaysia, Philippines, Singapore, Taiwan

and Thailand. It also includes information for job-seekers. (English

only.)

www.jobsdb.com/default.htm

Job Street is one of the largest online job sites in Asia and the Pacific

with sites for Malaysia, Singapore, Philippines, India, Indonesia,

Bangladesh, Japan and Vietnam. It also has a site specifically for

people with disabilities.

www.my.jobstreet.com

jobs4disabled.jobstreet.com (Malaysia only currently.)

Thailand Jobs Database. (Thai and English.)

th.jobsdb.com/TH/EN/V6HTML/Home/default

Vietnam Works is the largest recruitment site in Vietnam.

(Vietnamese and English.)

www.vietnamworks.com

Jobs Ahead is a recruitment site for India. (English only.)

www.jobsahead.com

Australian Job Search is the government-sponsored recruitment site

in Australia.

www.jobsahead.com

China HR is the largest online recruitment site in China. (English and

Chinese.)

www.chinahr.com

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 68 -

Monster.com is one of the largest online recruiting companies in the

world. It has sites in a number of Asian countries:

Hong Kong www.monster.com.hk

Singapore www.monster.com.sg

India www.monsterindia.com

Job Information and Recruitment Websites

Specifically for People with Disabilities

The Business Advisory Council Cambodia has a jobs database for

people with disabilities and a range of information.

www.bac.org.kh

The Employers Forum of Ceylon is a very active employers’ organization

promoting recruitment of people with disabilities. The site also

includes a database of job-seekers.

www.empfed.lk/employment

Jobs for Disabled in India includes a range of information for job-

seekers with disabilities, as well as a database of jobs.

www.jobs4disabled.com

Job Street Malaysia has a specific site for jobs for people with

disabilities.

jobs4disabled.jobstreet.com

SHL Solutions offers pre-employment testing for employers. Their site

also has free practice tests. (English, French, German, Italian, Spanish,

Danish, Dutch, Norwegian, Finnish, Swedish, and Japanese).

www.shl.com/shl/en-int

Personal Data Sheet

The type of information requested on application forms will differ

among countries. The most important thing to remember in

completing any form is to read it carefully and to answer all items

completely and accurately. This Personal Data Sheet will help you to

have all relevant, accurate information with you.

Instructions: Complete this form and use it to complete job

applications, online applications, letters to employers and résumés.

I. GENERAL INFORMATION

Name: Telephone:

Address: Mobile phone:

Email address:

Date of birth: Place of birth:

Identification number: Marital status:

Number and names of dependents:

II. EDUCATION

A. Primary

Name of school:

Location:

Highest level completed:

B. Post-Primary/Secondary

Name of school:

Location:

Courses taken:

Dates:

Qualifications:

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 70 -

C. Post-Secondary/Trade School

Name of school:

Location:

Courses taken:

Dates:

Qualifications:

D. College/University

Name of college/university

Courses taken:

Dates:

Qualifications:

E. Other courses or certificates etc

Name of training provider:

Courses taken:

Dates:

Qualifications:

III. EMPLOYMENT HISTORY

A. Employer

Name:

Address: Employed from: to:

Supervisor: Telephone:

Job title:

Email:

Description of duties:

Salary:

Special equipment operated/achievements:

Reason for leaving:

G e t t i n g H i r e d

A Guide for Job-Seekers with Disabilities

- 71 -

B. Employer

Name:

Address: Employed from: to:

Supervisor: Telephone:

Job title:

Email:

Description of duties:

Salary:

Special equipment operated/achievements:

Reason for leaving:

NOTE: Attach additional job information on a separate sheet of paper.

IV. REFEREES

(List at least three referees, including name, title, contact information and how long you

have known them.)

Name: Title:

Address: Telephone:

Email:

Name: Title:

Address: Telephone:

Email:

Name: Title:

Address: Telephone:

Email:

List any other information here that you may need to complete your job application.

______________________________________________________________________

A Word of Thanks

Getting Hired: A Guide for Job-Seekers with Disabilities and the

accompanying Getting Hired: A Trainer’s Manual for Conducting a

Workshop for Job-Seekers with Disabilities were initially developed

and field-tested by Debra A. Perry in Kenya and Tanzania in 1995.

Since the original publication in 1995 they have been translated into

the local languages for several countries in the Asia and Pacific

region, including Cambodia, Sri Lanka and China. This version of

Getting Hired was updated by ILO consultant Caitlin Wyndham and

tailored to be more relevant for job-seekers with disabilities in Asia

and the Pacific. Many thanks to both of them for their hard work in

preparing the guide.

A number of experts, including disabled persons, job placement

professionals, employers and trade unionists, were asked to review

the guide and make comments. Thanks to the following people who

responded and made valuable enhancements to Getting Hired:

• Barbara Murray - ILO Skills Department, Geneva, Switzerland

• Arunee Limmanee – Department of Music Therapy, Mahidol

University, Thailand

• Robert Hermelin – Hong Kong Shanghai Banking Corporation

(HSBC), Thailand

• Ran De Silva – UBS, Hong Kong

• Nguyen Thi Lan Anh – Inclusive Development Action (IDEA),

Vietnam

• Vu Thi Binh Minh – Inclusive Development Action (IDEA),

Vietnam

• Nguyen Thi Thuan – Spanish Red Cross, Vietnam

• Richard O’Brien – Volunteer Service Overseas, Vietnam

• Daragh Halpin – Adult Training Expert, Vietnam

INTERNATIONAL LABOUR ORGANIZATION

10th Floor, UN Building

Rajdamnern Nok Avenue

PO Box 2-349, Rajdamnern

Bangkok 10200, Thailand

Tel: +662 288 1792

Fax: +662 288 3043

Email: [email protected]

Websites: www.ilo.org

www.ilo.org/abilityasia

www.ilo.org/employement/disability

ISBN 978-92-2-120858-7

International

Labour

Organization

A Guide for Job-Seekers with Disabilities

Getting Hired

Regional Office for Asia and the Pacific