DCAS Citywide
Training Center
Course Catalog
Spring 2024
Welcome
The Department of Citywide Administrative Services (DCAS) offers professional development
and training opportunities for City of New York employees through DCAS Citywide Learning
and Development (Citywide L&D). This catalog contains descriptions and schedules of
available workshops and educational programs currently offered.
DCAS is pleased to share that the new Citywide Learning Management System (LMS)
will begin its rollout to all agencies beginning in January 2024. This customized platform
empowers City agencies to provide learning opportunities and training programs for the City
workforce. Agencies will undergo training to ensure a smooth transition to the system and
that operations are managed effectively.
In alignment with the rollout, and to support training efforts, this Spring 2024 Citywide Training
Catalog has undergone modications to support the LMS implementation. Essential trainings
(city-specic, equity & inclusion and those mandated citywide) will remain available.
Courses across all portfolios will be available on-demand to support important and emerging
agency needs.
Who We Are
DCAS Citywide L&D is the central resource for citywide training and development for City
of New York employees. We offer a wide range of courses, educational programs, and
professional development opportunities that help build skills and improve service delivery.
DCAS Citywide Training Program Difference
Our workshops and programs differ from other training available in several important ways:
• More than 100+ courses that cover a variety of essential development needs
• Programs and workshops developed specically for City of New York employees
• Experienced instructors familiar with working with public sector employees
• Convenient payment through a simple inter-agency charge-back agreement
• Rapid course development and deployment
• Emphasis on quality
International Association for Continuing Education and Training
(IACET) recognizes DCAS Citywide L&D courses for quality and
training effectiveness.
Our programs are also recognized by:
How to Use This Catalog
The courses and programs in this catalog are organized in six portfolios or professional
development subject areas: executive development, management & supervision, no cost
learning, NYC-specic programs, personal development, and technology.
Please explore all the available learning opportunities that match your professional
development needs and work with your manager and agency training liaison to complete
your application.
1
DCAS Citywide Learning & Development
Table of Contents
2
Portfolios
9
4
19
31
New York
City-Specic
Portfolio
77
Training
Logistics
79
General
Information
83
Application
Form
Executive Development
No Cost Learning
67
Spring 2024
DCAS Citywide
Training Center
Schedule
34 Cultural Awareness & Inclusivity
68 Non-DCAS Opportunities
49 Professional Practices
Management & Supervision
5 6
Personal
Development
Portfolio
Technology
Portfolio
2
DCAS L&D Spring 2024 Course Catalog
Portfolios
Portfolios
To help you select courses and programs that best meet your personal and professional
development needs, the training in this catalog is organized into six portfolios or sections.
Executive Development - 9
This portfolio offers training opportunities that prepare emerging and experienced leaders
to become more capable and better equipped to deliver immediate results. Our agship
programs are the Leadership Institute and the Management Academy. Other executive
development opportunities include Executive Coaching and individual open-enrollment
courses such as Intentional Leadership, Organizational Design for Leaders, Promoting
Psychological Safety to Improve Performance, and Leadership and Inuence for Executives.
No Cost Learning - 19
The No Cost Learning portfolio provides City agencies with several different ways they can
train their workforce with minimal expenditures. DCAS Citywide L&D offers free mandated
and non-mandated online and in-person training opportunities. Employees can participate
at no cost in various technology courses offered by Microsoft and/or other free courses such
as Disability Awareness and Etiquette, Online Records Management, and many more.
New York City-Specic Portfolio - 31
Programs in this portfolio offer a variety of training and development opportunities that
are specic to working for the City of New York. Trainings offered in this category include
professional practice programs such as energy, audit, IT, HR, procurement, etc.; cultural
awareness & inclusivity programs, and non-DCAS opportunities conducted by agency
partners such as the Ofce of Labor Relation’s Work Well, Small Business Services, etc.
Cultural Awareness & Inclusivity - 34
The programs in this section are mandated and non-mandated. The courses offered
will help to build a more diverse and inclusive workforce, also meeting the requirements
of the New York City Charter. The broad range of training opportunities will help your
workforce learn about representation or the make-up of an organization and how well
the contributions, presence, and perspectives of different groups of people are valued
and integrated into a working environment.
Professional Practices - 49
These courses and programs are designed for specic communities-of-practice to allow
for continuity in networking, collaboration, and knowledge sharing. Whether you are in
the energy, audit, procurement, or IT community, or are an HR professional, you can nd
programs geared specically to your eld of expertise.
3
DCAS Citywide Learning & Development
Portfolios
Non-DCAS Opportunities - 68
DCAS Citywide L&D has partnered with City agencies to present programs that provide
resources and knowledge that are specic to all City of New York agencies in areas such
as emergency management, conicts of interest, M/WBE purchasing, and customer
service.
Management & Supervision - 4
This portfolio offers a broad range of development opportunities primarily for managers and
supervisors. Programs link to the core competencies necessary to manage in the public-
sector and include navigating within the civil service framework. We are not offering open-
enrollment courses within this portfolio at this moment. However, if you have important and
emerging agency needs for courses in this portfolio, please contact us.
Personal Development - 5
Programs in this portfolio provide a full spectrum of options to enhance personal/ professional
development including creative thinking, written and oral communication, analysis and
decision-making skills, time management skills, cultural competency, project management
knowledge, and achieving enhanced work-life balance. We are not offering open-
enrollment courses within this portfolio at this moment. However, if you have important and
emerging agency needs for courses in this portfolio, please contact us.
Technology - 6
The technology portfolio has a full compilation of software offerings including Microsoft
Ofce products, Adobe products, IT certications, and others. We are not offering open-
enrollment courses within this portfolio at this moment. However, if you have important and
emerging agency needs for courses in this portfolio, please contact us.
4
DCAS L&D Spring 2024 Course Catalog
Management & Supervision Portfolio
Management & Supervision Portfolio
This portfolio offers a broad range of development opportunities primarily for managers
and supervisors. Programs link to the core competencies necessary to manage in the
public- sector and include navigating within the civil service framework. We are not
offering open-enrollment courses within this portfolio at this moment. However, if you have
important and emerging agency needs for courses in this portfolio, please contact us.
Listed below are some popular and highly rated courses in this portfolio.
• Data Analytics for Managers
• Engagement in a Hybrid Work Team
• Essential Skills for Leaders
• Essentials of Project Management for the Non-Project Manager
• Fundamentals of Supervision
• Intentional Leadership
• Lean Six Sigma: Introduction to Process Improvement
(White Belt Certicate)
• Lean Six Sigma: Process Improvement Initiatives
(Green Belt Certicate)
5
DCAS Citywide Learning & Development
Personal Development Portfolio
Personal Development Portfolio
Programs in this portfolio provide a full spectrum of options to enhance
personal/ professional development including creative thinking, written and
oral communication, analysis and decision-making skills, time management
skills, cultural competency, project management knowledge, and achieving
enhanced work-life balance. We are not offering open-enrollment courses
within this portfolio at this moment. However, if you have important and
emerging agency needs for courses in this portfolio, please contact us.
The following is a list of some popular and highly rated courses in this portfolio.
• Business Grammar
• Creating and Delivering Powerful Presentations
• Enhancing Emotional Intelligence to Increase Professional Success
• Managing Chaos Workshop: Setting Priorities and Making Decisions Under Pressure
• Writing in Plain Language and Clinic
6
DCAS L&D Spring 2024 Course Catalog
Technology Portfolio
Technology Portfolio
The technology portfolio has a full compilation of software offerings including
Microsoft Ofce products, Adobe products, IT certications, and others. We
are not offering open-enrollment courses within this portfolio at this moment.
However, if you have important and emerging agency needs for courses in
this portfolio, please contact us.
Below is a list of some popular and highly rated courses in this portfolio.
• Microsoft Ofce Products (Access/ Excel/ Outlook/ PowerPoint/ Word)
• PL-300T00: Microsoft Power BI Data Analyst
• PMI: Project Management Professional (PMP)
• AI-900T00: Microsoft Azure AI Fundamentals
• AI-102T00: Designing and Implementing an Azure AI Solution (AI Engineer)
Executive
Development
Portfolio
9
DCAS Citywide Learning & Development
Executive Development Portfolio
This portfolio offers training opportunities that prepare emerging and experienced leaders
to become more capable and better equipped to deliver immediate results. Our agship
programs, the Leadership Institute and Management Academy, are offered once per
year in the Fall and Spring. Other executive development opportunities include Executive
Coaching and individual open-enrollment courses which are scheduled based upon
demand. (See page 13 for instructions to apply for on demand Executive Development
courses.)
Leadership Institute .......................................................................... 10
Management Academy .................................................................. 11
Executive Coaching ........................................................................ 12
Individual Open-Enrollment Executive Development Courses ... 13
Intentional Leadership for Executives ...................................................... 13
Organizational Design for Executives ...................................................... 14
Promoting Psychological Safety to Improve Performance ................... 15
Leadership and Inuence for Executives ................................................ 16
10
Executive Development Portfolio
DCAS L&D Spring 2024 Course Catalog
Leadership Institute*
The Leadership Institute is an intensive, multi-session training program for outstanding mid- to
senior level City managers designed to develop their strategic change management skills
and abilities. This competitive annual cohort program provides participants with a deeper
understanding of the tools and techniques required to spearhead organizational change
initiatives.
Objectives:
At the completion of this program, participants will be able to:
• Identify a process framework for leading change initiatives
• Diagnose the internal and external factors that drive change
• Build an approach for identifying and inuencing key stakeholders
• Devise strategies for overcoming resistance and leading groups through the change
process
• Develop a plan to sustain long-term change initiatives
Applications for the Leadership Institute are available through agency personnel ofces and
the DCAS website during the annual recruitment period.
* Eligible managers must be nominated by their agency to participate in the Leadership
Institute.
11
Executive Development Portfolio
DCAS Citywide Learning & Development
Management Academy
The Management Academy is a multi-session competitive cohort training program for
emerging leaders that provides them with a fundamental grounding in state-of-the-art
managerial principles and practices. Through a series of workshops presented by expert
consultants and New York City content experts, the program will stimulate participant’s
analytical and creative abilities to better meet daily service-delivery challenges.
Objectives:
At the completion of the Management Academy, participants will be able to more
effectively:
• Develop and utilize skills to build and manage relationships and communicate skillfully
• Understand and use emerging technology to analyze and evaluate existing programs
and processes and engage in on-going process improvement
• Navigate municipal systems in our fast-paced and changing work environment
Applications for the Management Academy are available through agency personnel ofces
and the DCAS website during the annual recruitment period.
* Eligible supervisors and emerging leaders must be nominated by their agencies to
participate in the Management Academy.
12
Executive Development Portfolio
DCAS L&D Spring 2024 Course Catalog
Executive Coaching
DCAS L&D Executive Coaching initiatives are personalized development experiences
designed to advance leadership skills through a structured program that includes one-on-
one interaction with an executive coach. An executive coaching experience is designed to:
• Achieve behavioral change that will make the leader more successful by improving
communication, leadership, and teamwork skills and abilities.
• Provide the leader with insight about their behavior, and how it may be perceived by
others, to help develop success strategies.
The best results from executive coaching occur when applicants are willing to embrace
challenges, seek genuine personal and professional growth, and are ready to think in new
ways about themselves and their contributions at work.
How to Apply for Executive Coaching and Feedback
To apply for an executive coach, Agency Personnel Ofcers or designated Training Liaisons
should contact DCAS L&D at 212-386-6406. (Individual employee requests for executive
coaching are not accepted.) DCAS L&D will explain the executive coach selection process
to ensure that the right coach is selected for the right leader’s individual professional
development needs.
13
Executive Development Portfolio
DCAS Citywide Learning & Development
Individual Open-Enrollment Executive Development
Courses
The following courses will be scheduled based upon demand. Applications will be retained
until such time a class can be scheduled. We will notify participants when course dates have
been determined.
Intentional Leadership for Executives
Great leaders achieve performance goals by being intentional in every move they make.
If teams are led with intentionality, they achieve better and more predictable outcomes.
Without intentional leadership, teams can lose condence in their organization’s goals and
become less effective, feeling like the person in charge has no plan. The purpose of this
program is to help participants understand the value of intentional leadership and the steps
to follow to become an intentional leader.
Objectives:
At the end of this program, participants will be able to:
• Understand what intentional leadership is
• Shift their mindset from ‘management professional’ to an ‘intentional leader’
• Become more self-aware by identifying their own performance behaviors that may limit
them from becoming intentional leaders
• Use their knowledge of who they are and what they stand for as navigation tools for
others in uncertain situations
• Create the cultural infrastructure needed to support positive business outcomes and
results
• Establish an intentional leadership framework based on consistency, predictability,
and accountability for themselves and their team to help achieve agency goals and
objectives
Course Code
Days of
Training
Dates Cost Credits
C9667 1
Scheduled based upon
demand
$250
.6CEUs/8CPEs
6PDCs
14
Executive Development Portfolio
DCAS L&D Spring 2024 Course Catalog
Organizational Design for Executives
Designing for agility and exibility - “Built for Change”
This course will help you and your fellow participants get “real” about the pitfalls of poorly
designed organizations and the challenges in determining the right t for an organization’s
strategy. It is designed to show how organizational structures enable or prevent information
ow, responsiveness, and innovation.
Topics covered include: the theory and tools of organization design work (including
organizational strategic alignment), a language for organizational roles and relationships,
the tests of good organization design and tools for dening decision responsibilities.
Special focus would also be placed on the process of organization redesign and change
– the steps of good analysis and decision making, who should be involved and when,
how long it should take and the relationship to effectiveness, how change should be
communicated, and the roles involved in the process.
Objectives:
Participants will gain an understanding of:
• Design concepts and principles of organizing structures
• Design concepts and principles of design thinking
• Design concepts and principles of design processes
• Design concepts and principles of frameworks linking organizational structures and
processes to organizational purpose
• Organizational design theory and methodologies
• Design concepts and principles of organizing a restructure or redesigning a project
Course Code
Days of
Training
Dates Cost Credits
C9668 2
Scheduled based upon
demand
$500
1.2CEUs/16CPEs
12PDCs
15
Executive Development Portfolio
DCAS Citywide Learning & Development
Promoting Psychological Safety to Improve
Performance
This session explores the concept of psychological safety -- its components and benets,
and how it inuences engagement in teams, work groups, and organizations. We will link
this concept to creativity and learning, and leaders’ roles in promoting both. We will identify
factors that inuence our “inner work life,” the mix of emotions, motivations, and perceptions
we have throughout a workday, and ways to make work more meaningful and impactful.
We will then tie our insights to organizational culture, to create and sustain conditions that
promote performance and growth.
Objectives:
• Distinguish between managing and leading in your roles and contexts
• Explore “psychological safety” in teams or work groups, its components and benets
and their effect on members’ engagement
• Identify ways to promote progress on meaningful work, to catalyze and nourish it, for
increased motivation and satisfaction
• Explore links among psychological safety, creativity, and learning from mistakes, and
ways to promote them through positive team/organizational culture
Course Code
Days of
Training
Dates Cost Credits
C9665 1
Scheduled based upon
demand
$250
.6CEUs/8CPEs
6PDCs
16
Executive Development Portfolio
DCAS L&D Spring 2024 Course Catalog
Leadership and Inuence for Executives
This session is designed to help participants understand their roles as leaders or change
agents, as distinct from their managerial roles, and what is required of them to inspire
colleagues and promote change. We will explore ways to navigate conict to foster more
collaborative relationships. We will also explore three levers for inuence -- Head, Heart and
Hands -- and how to integrate your approach to increase your impact with the individuals
and groups you need to engage.
Objectives:
• Distinguish between managing and leading in your roles, both formal leadership and
emergent
• Explore approaches to inuence and persuasion when your authority over others is
limited
• Identify your preferred negotiation style and those of others, to promote your ability to
resolve differences together
• Apply these tools to current challenges and inspire engagement in positive change
Course Code
Days of
Training
Dates Cost Credits
C9666 1
Scheduled based upon
demand
$250
.6CEUs/8CPEs
6PDCs
17
Executive Development Portfolio
DCAS Citywide Learning & Development
How to Apply for
Open-Enrollment
Executive Development
Courses
Open-enrollment Executive Development
courses are scheduled based upon demand.
Please complete the standard application with
the appropriate course code. Staff will contact
you when course dates are scheduled.
No Cost
Learning
Portfolio
19
DCAS Citywide Learning & Development
No Cost Learning Portfolio
The No Cost Learning portfolio provides City agencies with several different ways they
can train their workforce with minimal expenditures. DCAS Citywide L&D offers free
mandated and non-mandated online and in-person training opportunities. Employees
can participate at no cost in various free courses such as Disability Awareness and
Etiquette, Online Records Management, and many more. These courses at no charge
are found in additional portfolios throughout the catalog:
CCHR Overview of the City Human Rights Law ............................. 20
Disability Awareness and Etiquette ................................................ 21
Online Records Management ......................................................... 23
Mandated Training ........................................................................... 24
Everybody Matters: EEO and Diversity & Inclusion for
NYC Employees ......................................................................................... 24
LGBTQ: The Power of Inclusion ................................................................. 25
Sexual Harassment Prevention ................................................................. 27
Conicts of Interest .................................................................................... 29
Corruption Prevention Awareness ........................................................... 29
20
No Cost Learning Portfolio
DCAS L&D Spring 2024 Course Catalog
CCHR Overview of the City Human Rights Law
This workshop educates city employees on the legal protections and obligations under the
NYC Human Rights Law (City Human Rights Law). It provides city agencies and employees
with the skills and resources necessary to recognize and report discrimination, harassment,
and bias. The workshop covers protections under the City Human Rights Law in employment,
housing, and public accommodations, as well as discriminatory harassment, and bias-based
proling by law enforcement.
It reviews protection categories under the City Human Rights Law, such as race, gender,
religion, disability, and many others. It also provides city employees with resources available
at the Commission to better serve and assist clients and members of the public who seek
services. A detailed description of how to le a complaint is covered, as well as information
about retaliation as a violation of the City Human Rights Law, and penalties and remedies
under the law.
Objectives:
• Acquire a general understanding of protections against discrimination afforded under
the City Human Rights Law
• Recognize the NYC Commission on Human Rights as a venue to le a discrimination
case
• Better assist clients and members of the public
• Identify and be aware of discrimination, harassment, bias, and retaliation when they
occur in the context of protections afforded under the City Human Rights law
• Be better equipped to navigate the Commission’s Complaint process and better guide
members of the public as to this process, and how to report discrimination
Target Audience: Staff at all levels
Course Code
Days of
Training
Dates Cost Credits
C8164 2 hrs
Jan 18;
Apr 10;
Jun 6
(10:00am-12:00pm)
N/C
.2CEUs/2.4CPEs
2PDCs
21
No Cost Learning Portfolio
DCAS Citywide Learning & Development
Disability Awareness and Etiquette (Live Webinar)
This training will review strategies and best practices for creating an inclusive environment for
people with disabilities. Participants will be educated about various myths or misconceptions
about the disabled community and develop competencies in interacting with persons with
various disabilities.
Objectives:
• To guide how to appropriately communicate with and engage people with disabilities,
including employees, job applicants and members of the public
• To promote the most current information about the disabled community to prevent
incorrect/biased assumptions
Target Audience: Staff at all levels
Course Code
Days of
Training
Dates Cost Credits
C8022W 1 ½ hr
Feb 7 (10:30am-12:00pm);
Apr 2 (10:30am-12:00pm);
N/C
.15CEUs/2CPEs
1.5PDCs
22
No Cost Learning Portfolio
DCAS L&D Spring 2024 Course Catalog
Disability Awareness and Etiquette (eCourse)
This eCourse covers awareness and etiquette surrounding people with disabilities in the
workplace. Throughout this training, we will cover laws protecting people with disabilities,
how to best assist people with disabilities, information on the different types of disabilities as
well as accommodations for each type of disability.
Upon completion of the training, you should have:
• An understanding of the different kinds of disabilities
• The condence in knowing when and how to assist people with disabilities
• Awareness of how to be an ally inside and outside of the workplace for people with
disabilities
Target Audience: Staff at all levels
Access Cost
This eCourse may be taken at any time from a work location.
Contact Citywide Compliance: ([email protected]) to
request access to the training.
N/C
23
No Cost Learning Portfolio
DCAS Citywide Learning & Development
Online Records Management (eCourse)
The Department of Records & Information Services (DORIS) “Online Records Management
Training” is an introduction to records management that covers basic information and key
denitions you will need to understand records management. City employees are expected
to complete this training to learn about best practices for records management and how to
work with records throughout their life cycle.
Objectives: Participants will learn:
• Why records management is important
• What is and is not considered a record
• What is involved in records management
• How to work with a record throughout their life cycle
• Records management “Best Practices”
• How to name digital les
• Where to go with questions
Target Audience: Staff at all levels
Access Cost
This eCourse may be taken at any time from a work location.
Contact Citywide Compliance: ([email protected]) to
request access to the training.
N/C
24
No Cost Learning Portfolio
DCAS L&D Spring 2024 Course Catalog
MANDATED TRAINING
Everybody Matters: EEO & Diversity & Inclusion for NYC
Employees (eCourse)
This training course supports the mandate under Local Law 121 in the City Charter and
provides all City employees with a framework to understand the importance of diversity and
inclusion and how to develop the skills needed to create an inclusive environment where
all employees, clients, vendors, and visitors are included. This course covers the City’s Equal
Employment Opportunity Policy, who is protected, what constitutes discrimination and who is
entitled to an accommodation.
Objectives:
This eCourse is provided as four modules:
Module 1: Introduction to EEO Principals covers the City’s Equal Employment
Opportunity Policy, who is protected, what constitutes discrimination and who is entitled
to an accommodation.
Module 2: Workplace Harassment and Discrimination covers the City’s Equal
Employment Opportunity Policy, who is protected, what constitutes discrimination and
who is entitled to an accommodation
Module 3: Diversity & Inclusion covers the City’s Equal Employment Opportunity
Policy, who is protected, what constitutes discrimination and who is entitled to an
accommodation.
Module 4: Racial Equality covers the City’s Equal Employment Opportunity Policy, who is
protected, what constitutes discrimination and who is entitled to an accommodation.
Target Audience: Staff at all levels
Access Cost Requirement
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected]) to request
access to the training.
N/C
All City employees are
required to take the training
25
No Cost Learning Portfolio
DCAS Citywide Learning & Development
LGBTQ: The Power of Inclusion (Live Webinar/ In-Person)
This training will facilitate awareness of the emotional impact of being a member of the
LGBTQ community and provide best practices and guidance for how to create/promote
an open and inclusive environment for this community. Participants will also receive specic
guidance as to the correct and inclusive terminology related to the transgender community,
City agencies’ responsibilities under the Mayor’s Executive Order 16 (EO 16) regarding the
legal right of transgender and gender non-conforming persons to freely access single-sex
facilities owned/operated by the City that most closely aligns with their gender expression or
identity, as well as examples of behaviors that may violate EO 16.
Objectives:
• Educate participants on the correct terminology and legislation regarding the LGBTQ
community and employees in the workplace
• Understand relevant issues, such as appropriate terminology, stages of transition, and
inclusive workplace practices for the LGBTQ community
• Educate participants on the requirements under Executive Order 16 regarding access to
the City’s single-sex facilities
Target Audience: Staff at all levels
Course Code
Days of
Training
Dates Cost Credits
C7787W
(Live Webinar)/
C7787
(In-Person)
½
In-Person:
Feb 6;
(9:00am-12:30pm)
or (1:30pm-5:00pm)
Live Webinar:
Jan 10
(1:30pm-5:00pm)
Mar 6
(9:00am-12:30pm)
or (1:30pm-5:00pm)
N/C
.3CEUs/4CPEs
3PDCs
26
No Cost Learning Portfolio
DCAS L&D Spring 2024 Course Catalog
LGBTQ: The Power of Inclusion (eCourse)
This training will facilitate awareness of the emotional impact of being a member of the
LGBTQ community and provides guidance for how to create/promote an open and inclusive
environment for this community. Participants will also receive specic guidance as to the
correct and inclusive terminology related to the transgender community, City agencies’
responsibilities under the Mayor’s Executive Order 16 (EO 16) regarding the legal right of
transgender and gender non-conforming persons to freely access the single-sex facilities
owned/operated by the City that most closely aligns with their gender expression or identity,
as well as examples of behaviors that may violate EO 16.
Objectives:
• Educate participants on the correct terminology and legislation regarding the LGBTQ
community and employees in the workplace
• Understand relevant issues, such as appropriate terminology, stages of transition, and
inclusive workplace practices for the LGBTQ community
• Educate participants on the requirements under Executive Order 16 regarding access to
the City’s single-sex facilities
Target Audience: Staff at all levels
Access Cost Requirement
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected]) to request
access to the training.
N/C
All City employees are required
to take the training
27
No Cost Learning Portfolio
DCAS Citywide Learning & Development
Sexual Harassment Prevention (Live Webinar)
This mandated training under Local Law 92 will facilitate awareness of the City’s prohibition
on sexual harassment in its workplaces under applicable laws and the City’s Equal
Employment Opportunity (EEO) Policy. Participants will learn denitions of sexual harassment,
relevant legislation, prevention techniques, and a procedure for ling a complaint. This
course will help the participants create an environment free from sexual harassment.
Topics included:
• Denitions and examples of sexual harassment
• How sexual harassment is a form of unlawful discrimination under federal, state, and
local law
• The role of the New York City Commission on Human Rights (NYC CHR), the New York
State Division of Human Rights (NYS DHR), and the United States Equal Employment
Opportunity Commission (US EEOC), and the complaint procedures
• The complaint process for employees, managers, and supervisors
• The prohibition of retaliation
• The importance of bystander intervention
Target Audience: Staff at all levels
IMPORTANT NOTE: A Course Certicate is a proof that you’ve met all course requirements.
To receive a Course Certicate for Sexual Harassment Prevention, you must complete the
webinar as an online, on-camera participant. Course Certicates will not be generated for
learners who only call in or participate in the program by telephone.
Course Code
Days of
Training
Dates Cost Credits
C7965W 2 hrs Daily Based on Demand N/C N/A
28
No Cost Learning Portfolio
DCAS L&D Spring 2024 Course Catalog
Sexual Harassment Prevention (eCourse)
This mandated training under Local Law 92 will facilitate awareness of the City’s prohibition
on sexual harassment in its workplaces under applicable laws and the City’s Equal
Employment Opportunity (EEO) Policy. Participants will learn denitions of sexual harassment,
relevant legislation, prevention techniques, and a procedure for ling a complaint. This
course will help the participants create an environment free from sexual harassment.
Topics included:
• Denitions and examples of sexual harassment
• How sexual harassment is a form of unlawful discrimination under federal, state, and
local law
• The role of the New York City Commission on Human Rights (NYC CHR), the New York
State Division of Human Rights (NYS DHR), and the United States Equal Employment
Opportunity Commission (US EEOC), and the complaint procedures
• The complaint process for employees, managers, and supervisors
• The prohibition of retaliation
• The importance of bystander intervention
Target Audience: Staff at all levels
Access Cost Requirement
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected]) to request
access to the training.
N/C
All City employees are required
to take the training
29
No Cost Learning Portfolio
DCAS Citywide Learning & Development
Conicts of Interest (eCourse)
DCAS Citywide Learning & Development has partnered with the Conicts of Interest Board
(COIB) to provide this mandatory Conicts of Interest eTraining to all City employees. All city
employees are mandated to receive training in Chapter 68 of the NYC City Charter (the
City’s conict of interest law.) Successful completion of this eCourse fullls that mandate. This
course covers:
• Information about the Conicts of Interest Board, the agency that administers and
enforces the Conicts of Interest Law
• The big picture principles at work in the Conicts of Interest Law
• The basic restrictions set forth in the Conicts of Interest Law
Target Audience: Staff at all levels
Corruption Prevention Awareness (eCourse)
DCAS Citywide Learning & Development has partnered with the Department of Investigation
(DOI) to provide this mandatory Corruption Prevention Awareness eTraining to all City
employees. This training is required for all City employees, as per Chapter 34 of the NYC City
Charter and Executive Order 16 (signed in 1978), who have a responsibility in helping to ght
corruption, fraud, waste, and wrongdoing. Successful completion of this eCourse fullls that
mandate.
Target Audience: Staff at all levels
Access Cost Requirement
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected]) to request
access to the training.
N/C
All City employees are required
to take the training
Access Cost Requirement
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected]) to request
access to the training.
N/C
All City employees are required
to take the training
The following courses should be completed during the same time period:
NYC Specic
Portfolio
31
DCAS Citywide Learning & Development
New York City-Specic Portfolio
Programs in this portfolio offer a variety of training and development opportunities
specic to working for the City of New York. Trainings offered in this category include
professional practice programs such as energy, HR, procurement, etc.; cultural
awareness & inclusivity programs, and non-DCAS opportunities conducted by agency
partners such as the Ofce of Labor Relation’s Work Well, Small Business Services, etc.
Cultural Awareness & Inclusivity
The programs in this section are mandated and non-mandated. The courses offered
will help to build a more diverse and inclusive workforce, also meeting the requirements
of the New York City Charter. The broad range of training opportunities will help your
workforce learn about representation or the make-up of an organization and how well
the contributions, presence, and perspectives of different groups of people are valued
and integrated into a working environment.
Building an Inclusive Culture: Understanding Unconscious Bias .......... 34
Creating a Culture of Inclusion, From Microaggressions to
Microafrmations ....................................................................................... 35
Disability Awareness & Etiquette .............................................................. 36
Everybody Matters: EEO and Diversity & Inclusion for NYC Employees* 38
LGBTQ: The Power of Inclusion* ................................................................ 39
Managing the Multi-Generational Workforce: Leveraging
the Talents of 5 Generations ..................................................................... 41
Moving from Bystander to Upstander, What Would You Do? ................ 42
Reasonable Accommodation Procedural Guidelines .......................... 43
Sexual Harassment Prevention* ............................................................... 44
Structured Interviewing and Unconscious Bias....................................... 46
Structured Interviewing: Utilizing Follow-Up and Probing Questions .... 47
32
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
The Power of Words, Can We Talk? ......................................................... 48
*Mandated Citywide Trainings
Professional Practices
These courses and programs are designed for specic communities of practice to allow
for continuity in networking, collaboration, and knowledge sharing. Whether you are in the
energy, procurement, or are an HR professional, you can nd programs geared specically
to your eld of expertise.
Energy Management Professionals
Building Operator Certication Level 1 (BOC-1) ................................... 50
Fundamentals of Building Systems .......................................................... 51
Introduction to NYC Energy Tools ........................................................... 51
Renewable Energy 101 ............................................................................ 52
Retrot Now! Reducing Carbon and Complying with LL97 ................... 53
Emergency Management Certicate Program (EMCP) ............... 54
Procurement Professionals ............................................................. 56
Conicts of Interest Board Course ........................................................... 56
Conicts of Interest Seminar for Procurement Professionals ................. 56
Mayor’s Ofce of Contract Services Courses ............................................... 57
Competitive Sealed Bids ........................................................................... 57
Emergency Purchase Method: Continued ............................................. 58
Evaluation Process: Competitive Sealed Proposals ............................... 59
Human Service Contract Monitoring: Process and Principles ............... 60
Local Law 63 ............................................................................................. 61
Performance Evaluation: Process and Principles .................................. 62
Responsibility Determination: Process and Principles ........................... 63
33
New York City-Specic Portfolio
DCAS Citywide Learning & Development
Small Business Services M/WBE Courses ...................................................... 64
101: M/WBE Program Overview ............................................................... 64
102: Identifying M/WBEs, incl Using the Online Directory ..................... 65
201: Incorporating the M/WBEs into the Procurement Process ............ 65
202: Best Practices for M/WBE Goal Setting ............................................ 66
203: M/WBE Program Resources ............................................................. 66
204: Best Practices for M/WBE Networking and Outreach .................... 67
Non-DCAS Opportunities
DCAS Citywide L&D has partnered with City agencies to present programs that provide
resources and knowledge that are specic to all City of New York agencies in areas such as
emergency management, conicts of interest, M/WBE purchasing, and customer service.
CCHR Overview of the City Human Rights Law ..................................... 68
Conicts of Interest* ................................................................................. 69
Corruption Prevention Awareness* .......................................................... 69
Online Records Management .................................................................. 70
*Mandated Citywide Trainings
34
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
Cultural Awareness & Inclusivity
Building an Inclusive Culture: Understanding
Unconscious Bias (Live Webinar/ In-Person)
This training will examine the importance of understanding the unconscious or hidden
biases that inform our behaviors and decisions at work. Participants will learn the difference
between conscious (explicit) and unconscious/hidden (implicit) bias, understand the
different levels of bias, and how we interpret and make decisions using our individual
lenses, layers and legacies. The training will examine several types of bias, which inuence
workplace relationships and inadvertently privilege some and exclude others.
Objectives:
• Educate all employees as to how perceptions, personal beliefs, and opinions can lead
to stereotyping and biased employment practices in the workplace.
• Provide employees with tools to identify such beliefs, determine whether such beliefs
are adversely impacting their working relationships and decisions, and how to course
correct such actions.
Target Audience: Staff at all levels
Course Code
Days of
Training
Dates Cost Credits
C1078 (In-
Person)/
C1078W (Live
Webinar)
½
Live Webinar:
Jan 9; Mar 5;
In-Person:
Apr 4
(9:00am-12:30pm)
or (1:30pm-5:00pm)
N/C
.3CEUs/4CPEs
3PDCs
35
New York City-Specic Portfolio
DCAS Citywide Learning & Development
Creating a Culture of Inclusion, From Microaggressions
to Microafrmations (Live Webinar/ In-Person)
How social stereotypes inuence behaviors and actions and what to do about them
Microaggressions are the everyday verbal and non-verbal exchanges, whether intentional
or unintentional, that communicate hostile, derogatory, or negative messages to target
persons based solely upon their membership in a marginalized/underrepresented group,
e.g., race/ethnicity, nationality, sexual orientation, gender identity, religion). While
microaggressions may appear harmless or even seem like a compliment, e.g., telling a
person of color “you are so articulate”, they contain demeaning hidden messages that often
stem from unconscious biases. Employees who are frequent targets of microaggressions can
experience health problems, burnout, and other negative effects of what has been called a
“death by a thousand cuts.”
This workshop focuses on creating awareness of the negative impact that subtle or
unintentional comments or actions towards members of marginalized groups can have on
these individuals and others, and the workplace. As part of our comprehensive approach
to behavior-based Diversity, Equity & Inclusion (DE&I) training, this course features examples
of case scenarios, behaviors and interactive assessments that promote a more inclusive,
respectful, and engaging workplace.
Objectives:
• Learn how to dene and describe microaggressions
• Understand the negative impact of microaggressions on individuals, groups, and
organizations
• Learn and practice strategies for responding to microaggressions with microafrmations
in a positive and effective manner
Target Audience: Staff at all levels
Course Code
Days of
Training
Dates Cost Credits
C9583W (Live
Webinar)/
C9583 (In-
Person)
½
Live Webinar:
Feb 23 (9:00am-12:30pm)
In-Person:
May 6 (9:00am-12:30pm)
N/C
.3CEUs/4CPEs
3PDCs
36
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
Disability Awareness & Etiquette (Live Webinar)
This training will review strategies and best practices for creating an inclusive environment for
people with disabilities. Participants will be educated about various myths or misconceptions
about the disabled community and develop competencies in interacting with persons with
various disabilities.
Objectives:
• To guide how to appropriately communicate with and engage people with disabilities,
including employees, job applicants and members of the public.
• To promote the most current information about the disabled community to prevent
incorrect/biased assumptions.
Target Audience: Staff at all levels
Course Code
Days of
Training
Dates Cost Credits
C8022W 1 ½ hrs
Feb 7 (10:30am-12:00pm);
Apr 2 (10:30am-12:00pm);
N/C
.15CEUs/2CPEs
1.5PDCs
37
New York City-Specic Portfolio
DCAS Citywide Learning & Development
Disability Awareness & Etiquette (eCourse)
This eCourse covers awareness and etiquette surrounding people with disabilities in the
workplace. Throughout this training, we will cover laws protecting people with disabilities,
how to best assist people with disabilities, information on the different types of disabilities as
well as accommodations for each type of disability.
Objectives:
Upon completion of the training, you should have:
• An understanding of the different kinds of disabilities
• The condence in knowing when and how to assist people with disabilities
• Awareness of how to be an ally inside and outside of the workplace for people with
disabilities
Target Audience: Staff at all levels
Access Cost
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected]) to request access to the
training.
N/C
38
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
Everybody Matters: EEO & Diversity & Inclusion for NYC
Employees (eCourse)
This training course supports the mandated under Local Law 121 in the City Charter and
provides all City employees with a framework to understand the importance of diversity and
inclusion and how to develop the skills needed to create an inclusive environment where all
employees, clients, vendors, and visitors are included. The curriculum for this fundamental
course covers an introduction to EEO principles, workplace harassment and discrimination,
including harassment and discrimination based on age, diversity & inclusion, and racial
equity.
Objectives:
This eCourse is provided as four modules:
Module 1: Introduction to EEO Principals covers the City’s Equal Employment
Opportunity Policy, who is protected, what constitutes discrimination and who is entitled
to an accommodation.
Module 2: Workplace Harassment and Discrimination covers the City’s Equal
Employment Opportunity Policy, who is protected, what constitutes discrimination and
who is entitled to an accommodation.
Module 3: Diversity & Inclusion covers the City’s Equal Employment Opportunity
Policy, who is protected, what constitutes discrimination and who is entitled to an
accommodation.
Module 4: Racial Equality covers the City’s Equal Employment Opportunity Policy, who is
protected, what constitutes discrimination and who is entitled to an accommodation.
Target Audience: Staff at all levels
Access Cost Requirement
This eCourse may be taken at any time
from a work location. Contact Citywide
Compliance: ([email protected])
to request access to the training.
N/C
All City employees are required
to take the training
39
New York City-Specic Portfolio
DCAS Citywide Learning & Development
LGBTQ: The Power of Inclusion (Live Webinar/ In-Person)
This training will facilitate awareness of the emotional impact of being a member of the
LGBTQ community and provide best practices and guidance for how to create/promote
an open and inclusive environment for this community. Participants will also receive specic
guidance as to the correct and inclusive terminology related to the transgender community,
City agencies’ responsibilities under the Mayor’s Executive Order 16 (EO 16) regarding the
legal right of transgender and gender non-conforming persons to freely access single-sex
facilities owned/operated by the City that most closely aligns with their gender expression or
identity, as well as examples of behaviors that may violate EO 16.
Objectives:
• Educate participants on the correct terminology and legislation regarding the LGBTQ
community and employees in the workplace
• Understand relevant issues, such as appropriate terminology, stages of transition, and
inclusive workplace practices for the LGBTQ community
• Educate participants on the requirements under Executive Order 16 regarding access to
the City’s single-sex facilities
Target Audience: Staff at all levels
Course Code
Days of
Training
Dates Cost Credits
C7787W (Live
Webinar)/
C7787 (In-
Person)
½
In-Person:
Feb 6;
(9:00am-12:30pm)
or (1:30pm-5:00pm)
Live Webinar:
Jan 10
(1:30pm-5:00pm)
Mar 6
(9:00am-12:30pm)
or (1:30pm-5:00pm)
N/C
.3CEUs/4CPEs
3PDCs
40
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
LGBTQ: The Power of Inclusion (eCourse)
This training will facilitate awareness of the emotional impact of being a member of the
LGBTQ community and provides guidance for how to create/promote an open and
inclusive environment for this community. Participants will also receive specic guidance
as to the correct and inclusive terminology related to the transgender community, City
agencies’ responsibilities under the Mayor’s Executive Order 16 (EO 16) regarding the legal
right of transgender and gender non-conforming persons to freely access the single-sex
facilities owned/operated by the City that most closely aligns with their gender expression or
identity, as well as examples of behaviors that may violate EO 16.
Objectives:
• Educate participants on the correct terminology and legislation regarding the LGBTQ
community and employees in the workplace
• Understand relevant issues, such as appropriate terminology, stages of transition, and
inclusive workplace practices for the LGBTQ community
• Educate participants on the requirements under Executive Order 16 regarding access to
the City’s single-sex facilities
Target Audience: Staff at all levels
Access Cost Requirement
This eCourse may be taken at any time
from a work location. Contact Citywide
Compliance: ([email protected])
to request access to the training.
N/C
All City employees are required
to take the training
41
New York City-Specic Portfolio
DCAS Citywide Learning & Development
Managing the Multi-Generational Workforce:
Leveraging the Talents of 5 Generations
Currently, ve generations are working side by side. This melding of generations in the
workplace has brought both benets and challenges. With each generation comes a
distinct set of skills and different expectations that must be managed. Working remotely
(during a pandemic) has also required us to become more nimble as an employer and to
redene ways to hold employees accountable.
This course will evaluate how our multi-generational workforce has reacted to the changed
environment caused by the pandemic and how they can work together to leverage each
other’s talents. In addition, it will guide leadership on how they can tap into this and still
maximize productivity across the different generations they are managing.
Objectives:
• Learning the facts and nuances about the ve generations in the workplace
• Discovering potential challenges when interacting with the different generations and
ways to foster respectful communication
• Addressing stereotypes and learning best practices to confront age bias
• Developing an action plan to connect to all generations in your workplace
Target Audience: Staff at all levels
Course Code
Days of
Training
Dates Cost Credits
C8606 ½ Apr 10 (9:00am-12:30pm) N/C
.3CEUs/4CPEs
3PDCs
42
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
Moving from Bystander to Upstander,
What Would You Do? (Live Webinar/ In-Person)
This course will explain the multi-faceted and complex role of being a bystander and
provide examples of how it can differ based on the level of circumstances that are being
experienced. The reaction of a bystander does not have to be “ght” or “ight” only.
The goal of this training will be to arm participants with knowledge on all the different ways
bystanders can engage to not just stand by, but rather take a more active role to address or
call attention to a wrongdoing they have witnessed.
Objectives:
• Learning about the role of the bystander
• Exploring workplace scenarios that challenge that role
• Discussing 5 steps of bystander intervention
• Creating a personal commitment
Target Audience: Staff at all levels
Course Code
Days of
Training
Dates Cost Credits
C9584W (Live
Webinar)/
C9584 (In-
Person)
½
Live Webinar:
Mar 22 (9:00am-12:30pm)
In-Person:
May 24 (9:00am-12:30pm)
N/C
.3CEUs/4CPEs
3PDCs
43
New York City-Specic Portfolio
DCAS Citywide Learning & Development
Reasonable Accommodation Procedural Guidelines
(Live Webinar)
This training will review the City’s Reasonable Accommodation Procedural Guidelines (the
“Guidelines”). Participants will become familiar with the reasonable accommodation review
process under the City’s Guidelines and the roles and responsibilities of relevant parties in the
review process, as well as develop competencies in applying the Guidelines.
Objectives:
• Understand the four bases for accommodation and the specic options for
accommodation for each
• Understand the City’s Reasonable Accommodations policy and the role of the
Reasonable Accommodations (R/A) Guidelines
• Articulate all phases of the interactive/cooperative process and the importance of
determining whether a reasonable accommodation exists
• Apply a uniform and consistent process for reviewing R/A requests
Target Audience: EEO Ofcers, Agency Personnel Ofcers and Disability Rights Coordinators
Course Code
Days of
Training
Dates Cost Credits
C7788W ½
Jan 24;
(9:00am-12:30pm)
or
(1:30pm-5:00pm)
N/C
.3CEUs/4CPEs
3PDCs
44
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
Sexual Harassment Prevention (Live Webinar)
This mandated training under Local Law 92 will facilitate awareness of the City’s prohibition
on sexual harassment in its workplaces under applicable laws and the City’s Equal
Employment Opportunity (EEO) Policy. Participants will learn denitions of sexual harassment,
relevant legislation, prevention techniques, and a procedure for ling a complaint. This
course will help the participants create an environment free from sexual harassment.
Topics Included:
• Denitions and examples of sexual harassment
• How sexual harassment is a form of unlawful discrimination under federal, state, and
local law
• The role of the New York City Commission on Human Rights (NYC CHR), the New York
State Division of Human Rights (NYS DHR), and the United States Equal Employment
Opportunity Commission (US EEOC), and the complaint procedures
• The complaint process for employees, managers, and supervisors
• The prohibition of retaliation
• The importance of bystander intervention
Target Audience: Staff at all levels
IMPORTANT NOTE: A Course Certicate is a proof that you’ve met all course requirements.
To receive a Course Certicate for Sexual Harassment Prevention, you must complete the
webinar as an online, on-camera participant. Course Certicates will not be generated for
learners who only call in or participate in the program by telephone.
Course Code
Days of
Training
Dates Cost Credits
C7965W 2 hrs Daily Based on Demand N/C N/A
45
New York City-Specic Portfolio
DCAS Citywide Learning & Development
Sexual Harassment Prevention (eCourse)
This mandated training under Local Law 92 will facilitate awareness of the City’s prohibition
on sexual harassment in its workplaces under applicable laws and the City’s Equal
Employment Opportunity (EEO) Policy. Participants will learn denitions of sexual harassment,
relevant legislation, prevention techniques, and a procedure for ling a complaint. This
course will help the participants create an environment free from sexual harassment.
Topics Included:
• Denitions and examples of sexual harassment
• How sexual harassment is a form of unlawful discrimination under federal, state, and
local law
• The role of the New York City Commission on Human Rights (NYC CHR), the New York
State Division of Human Rights (NYS DHR), and the United States Equal Employment
Opportunity Commission (US EEOC), and the complaint procedures
• The complaint process for employees, managers, and supervisors
• The prohibition of retaliation
• The importance of bystander intervention
Target Audience: Staff at all levels
Access Cost Requirement
This eCourse may be taken at any time
from a work location. Contact Citywide
Compliance: ([email protected])
to request access to the training.
N/C
All City employees are required
to take the training
46
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
Structured Interviewing and Unconscious Bias
(Live Webinar)
This training will examine the impact of unconscious bias on the employee interview and
selection process. Participants will learn how to identify unconscious biases, the impact
of bias on decision making, tools for making fair employment decisions and best practice
guidance in this area, including a review of the Uniform Guidelines on Employee Selection
Procedures (UGESP).
Objectives:
• Develop inclusive behaviors that will create an environment where all employees feel
valued, included, and engaged
• Utilize your skill set to better serve the vast diversity of all NYC communities
• Draw upon personal experiences to gain insight into inclusion
Target Audience: Hiring Managers, EEO Professionals and HR Professionals who work with
prospective candidates
Course Code
Days of
Training
Dates Cost Credits
C7790W ½
Jan 17
(9:00am-12:30pm)
or (1:30pm-5:00pm)
N/C
.3CEUs/4CPEs
3PDCs
47
New York City-Specic Portfolio
DCAS Citywide Learning & Development
Structured Interviewing: Utilizing Follow-Up and Probing
Questions (Live Webinar)
Structured Interviewing is a best practice that ensures organizations can identify the most
qualied candidates. However, it can be challenging to use structured interviewing to
evaluate a candidate’s abilities. The purpose of this session is to help participants feel more
comfortable with an interactive interview conversation. Participants will gain increased
competency in conducting interviews according to structured interviewing protocols and
will deepen their understanding of methods for asking probing follow-up questions, as well as
engaging interviewees objectively to understand the range of skills they bring to the position.
This half-day interactive session will include role plays and case scenarios to practice
applicable skills.
Objectives:
• Obtain an overview of Structured Interviewing and the City’s Interview Process
• Learn how to use Structured Interviewing practices in the context of unique situations to
ask: Probing questions, and pertinent follow-up questions and to engage interviewees
Target Audience: Hiring Managers, EEO Professionals and HR Professionals who work with
prospective candidates
Course Code
Days of
Training
Dates Cost Credits
C8047W ½
Jan 31
(9:00am-12:30pm)
or (1:30pm-5:00pm)
N/C
.3CEUs/4CPEs
3PDCs
Prerequisite: Structured Interviewing and Unconscious Bias
48
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
The Power of Words, Can We Talk?
(Live Webinar/ In-Person)
Uncomfortable, yet courageous conversations about systemic racism, equity, and social
injustice, have highlighted how words can serve as an enabler or barrier to common
understanding, equity, and inclusion. This course will heighten our awareness of the implicit/
explicit power that words carry and provide participants with the tools to engage in effective
and intentional communication.
Objectives:
• Learning the art of communication
• Discussing the impact of bias in communications
• Exploring Emotional Intelligence (EQ) as a key enabler to inclusive communications
• Creating a personal commitment
Target Audience: Staff at all levels
Course Code
Days of
Training
Dates Cost Credits
C9582W (Live
Webinar)/
C9582 (In-
Person)
1
Live Webinar: Apr 19
In-Person: Jun 25
N/C
.6CEUs/8CPEs
6PDCs
49
New York City-Specic Portfolio
DCAS Citywide Learning & Development
PROFESSIONAL PRACTICES
ENERGY MANAGEMENT PROFESSIONALS
Energy Management Institute (EMI)
The DCAS Energy Management Institute (EMI) program trains the public servants of the
City of New York in energy management best practices and helps them develop the skills
necessary to optimize building performance. Through the Energy Management Institute
(EMI), and in partnership with CUNY School of Professional Studies (CUNY SPS), DCAS offers
a diverse set of energy management, building operations, and HVAC engineering courses
that provide targeted competency-based training and integrate national certication
requirements.
Important:
DCAS Energy Management (DEM) covers the cost of City staff participating in this training to
improve the energy efciency of building operations and maintenance, and to encourage
building staff to develop, implement and monitor energy efciency projects. If a City
employee registers for the course but drops out before satisfactory completion, a fee will be
assessed to their agency’s training department for a no-show or late cancellation per CTC
cancellation policy. See course descriptions for respective fee amounts.
For registrations please visit https://www1.nyc.gov/site/dcas/agencies/energy-
management-institute.page
For more information, please reach out to [email protected].
50
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
ENERGY MANAGEMENT PROFESSIONALS
Building Operator Certication Level 1 (BOC-1)
BOC-1 is the foundational energy efciency course for building operators working in City
facilities. It is designed to help building operators identify opportunities to make their
facilities more energy efcient so they can contribute to meeting City energy and emissions
reductions goals. BOC-1 provides an overview of building systems and equipment, including
electrical systems, mechanical systems, lighting technologies, and building controls. It
also introduces students to energy data management and analysis and operational
improvements that can improve energy efciency and occupant comfort. BOC-1 consists
of 12 sessions taught by subject matter experts over a four-month (18 weeks) period,
complemented by 14 self-paced online modules. To successfully complete the course,
students must attend all live online and in person sessions and complete all online modules;
take and pass four module-specic exams; and submit four practical project assignments
focused on applying concepts learned in class to the facilities where they work. Students
who do so can pursue the BOC-1 certication from the Northwest Energy Efciency Council
(NEEC). CUNY SPS and NEEC work together to assist City staff in completing their paperwork
for the credential and taking the certication exam.
BOC-1 is open to building operators, facilities management staff, and other energy
management staff working in City buildings. The course is especially well-suited to the
following:
• Building operators who may have limited formal building systems training, but have
substantial on-the-job experience with building systems.
• Energy management staff who have received some energy efciency training and are
seeking to deepen their understanding of building system and equipment concepts. Energy
management staff are encouraged to take the Fundamentals course before enrolling in
BOC-1.
• In most cases, the Fundamentals course is a pre-requisite for non-building operators who
seek to complete BOC-1.
Course Overview:
Term: Spring 2024
Days: Wednesdays
Date: Feb 7, 14, 28; Mar 6, 13, 20, 27; Apr 3, 17; May 8, 22; Jun 5
Hours: 8:00am-3:00pm
location: Local 891 at Brooklyn Navy Yard
51
New York City-Specic Portfolio
DCAS Citywide Learning & Development
Fundamentals of Building Systems
Fundamentals is designed to provide foundational energy management knowledge for
City staff. It provides an overview of critical building systems and equipment, including
their relationship to energy consumption; explains electrical and mechanical engineering
concepts pertinent to building operations; and introduces best practices for energy
efciency in City buildings. The course prepares students without a technical background to
succeed in BOC-1. Fundamentals is designed for City energy management staff who are not
building operators and do not have a technical background. Students enrolled in this course
should not have primary job responsibility for managing building operations at their facility
and/or extensive working knowledge of building systems and equipment. In most cases,
Fundamentals is a pre-requisite for non-building operators who seek to complete BOC-1.
Introduction to NYC Energy Tools
The Field Equipment Lending Library (“FELL”) loans equipment to City employees to conduct
energy saving activities. The workshop is designed to demonstrate how to use six pieces of
equipment available from FELL to conduct preventive maintenance:
1. Infrared Thermography
2. Ultrasonic Noise detection
3. Vibration Monitoring/Analysis
4. Electrical Monitoring
5. Ultrasonic Flow
6. Performance Monitoring
Course Overview:
Term: Spring 2024
Date: Self-paced online
Hours: N/A
location: Online via the Energy Management Institute’s Learning Management System
Course Overview:
Term: Spring 2024
Date: Friday
Training Date: Mar 8
Hours: 9:00am-12:00pm
location: Citywide Training Center
52
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
Renewable Energy 101
Renewable Energy 101 provides City staff with an introduction to renewable energy
technologies in the context of the City’s clean energy goals. As the City prepares to meet
the 100 MW solar installation goal as set forth in “One City: Built To Last” as well as the recent
passage of Local Laws 92 and 94 which required green roofs or solar photovoltaic (PV)
systems on the City’s new construction and renovation projects, City agencies must be
prepared to have a well-informed workforce that can provide operations and maintenance
support for current and upcoming renewable energy installations. This introductory course
will equip interested employees with the knowledge to advocate for, implement and
maintain renewable energy technologies, especially on solar PV.
The course covers an overview of renewable energy technologies and policies; solar site
scoping, installation and O&M fundamentals; as well as new technologies and battery
storage. It consists of three (3) online instructor-led and two (2) in-person sessions facilitated
by subject matter experts, which includes lecture, activities, a hands-on lab and a eld trip to
a local solar installation. Participants who complete the course will receive 18 NABCEP CEUs
towards PV Associate or PV Installation Professional exams.
This course is open to building operators, facilities management staff, and other relevant
energy management staff in City buildings who support the installation, maintenance, and
monitoring of solar PV and other renewable energy systems.
Course Overview:
Term: Spring 2024
Date: Monday-Friday
Training Date: Jun 3-7
Hours: 9:00am-4:00pm
location: Online via Zoom and in-person at NYC College of Technology
53
New York City-Specic Portfolio
DCAS Citywide Learning & Development
Retrot Now! Reducing Carbon and Complying
with LL97
Retrot Now! Reducing Carbon and Complying with LL97 gives architects and other
designers the insight they need to design for deep energy retrots that help buildings meet
NYC’s new building code, avoid nes, and improve building letter grades. Agencies will
nd the course valuable in discussing options with their planning and design teams as they
do their long-term capital planning. This course is offered and delivered by CUNY Building
Performance Lab (BPL). The Retrot Now! course consists of four half-day sessions for a total
of fourteen (14) hours, delivered in four days of virtual instructional sessions. To successfully
complete the course, students must attend all classes.
Retrot Now! is open to building operators, facilities management staff, and other relevant
energy management staff in City buildings.
Course Overview:
Term: Spring 2024
Date: Tuesdays & Thursdays
Training Date: May 21, 23, 28 & 30
Hours: 9:00am-12:30pm
location: Online via Zoom
54
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
EMERGENCY MANAGEMENT CERTIFICATE PROGRAM
(EMCP)
The Emergency Management Certicate Program (EMCP) provides government, private
sector, and non-prot personnel with an awareness and understanding of how the City
of New York operates and responds to emergencies and introduces participants to
fundamentals of emergency management.
The suite of classroom and live online courses that comprise the certicate will allow
individuals to develop and rene their emergency management skill set. The curriculum
is based on a series of essential courses regularly offered to New York City Emergency
Management (NYCEM) employees and the emergency management community.
AUDIENCE:
The EMCP is designed for government employees, non-prot, and private sector partners
who support emergency operations in their home agency/organization, in the eld, and/or
in the City’s Emergency Operations Center (EOC).
All City employees are eligible to participate in this program.
CERTIFICATE OBJECTIVES:
• Educate and train participants on emergency management principles.
• Explain Incident Command Systems (ICS) and Citywide Incident Management System
(CIMS) Protocol as well as the relationship of these systems and how these systems are
implemented in New York City.
• Provide participants with interdisciplinary emergency management training with an
emphasis on “real world” experience.
• Apply emergency management principles in problem-solving activities.
• Provide participants the opportunity to represent their agency in a culminating tabletop
exercise to draw upon the knowledge that they have learned throughout the year.
55
New York City-Specic Portfolio
DCAS Citywide Learning & Development
PROGRAM COMPLETION TIMELINE:
Participants should plan to complete the suite of required classes and the culminating
tabletop exercise within one year from the time of acceptance into the program. The
exible nature of this program allows participants to enroll in courses at their convenience.
The program is headquartered at NYCEM,165 Cadman Plaza East, Brooklyn, NY 11201. Upon
completion of the Emergency Management Certicate Program, you will receive a signed
certicate of completion from NYCEM’s Commissioner.
REGISTRATION:
For detailed program information and application instructions click here. Please note that
Supervisor approval is required to participate. Once accepted into the program you will be
provided access to NYCEM’s Learning Management System to begin coursework. Please
email [email protected] if you have any additional questions.
56
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
PROCUREMENT PROFESSIONALS
Conicts of Interest Board Course
Conicts of Interest Seminar for Procurement
Professionals
This course provides an overview of the Conicts of Interest Law, Chapter 68 of the New York
City Charter. In-class case studies and practical exercises are used to provide participants
with a general understanding of the Conicts of Interest Law, how to avoid conicts and
appearances of conict, and the responsibilities of the Conicts of Interest Board (COIB).
Objectives:
• Understand the Conicts of Interest Law (including but not limited to: accepting gifts,
reporting misconduct by others, post-employment restrictions)
• Determine to whom the law applies
• Know when to seek an opinion from COIB
Target Audience: Procurement personnel employed by the City of New York
Course Code
Days of
Training
Dates Cost Credits
P4002 2 ½ hrs Mar 6 (9:30am-12:00pm) N/C .25 CEUs
57
New York City-Specic Portfolio
DCAS Citywide Learning & Development
PROCUREMENT PROFESSIONALS
Mayor’s Ofce of Contract Services Courses
(Live Webinar)
Competitive Sealed Bids
This webinar will introduce participants to the Competitive Sealed Bids (CSB) procurement
process and explore more advanced concepts, tools, and best practices to support
procurement staff. Topics will include dening what constitutes a CSB, outlining the CSB
workow from the preparation of invitation for bids to the contract award process, and
describing “Special Case” circumstances.
Objectives:
• Provide city staff with a common understanding of when and how to use Competitive
Sealed Bids and how this procurement method can help city agencies meet their goals
• Ensure that CSB procurements continue to be compliant with City laws and rules
Target Audience: This course is part of the Procurement Training Institute curriculum for all
Mayoral and agency staff with procurement-related responsibilities in New York City
Deadline for registration: Tuesday, January 23, 2024, by 12:00 PM EST
Course Code
Days of
Training
Dates Cost Credits
P6203M 1 ½ hrs Jan 25 (11:00am-12:30pm) N/C .15 CEUs
58
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
Emergency Purchase Method: Continued
This webinar will discuss common questions and best practices regarding the Emergency
Purchase Method. With a brief refresher of the fundamentals of the emergency purchase
method (presented in 2023 and available to view as a recording), we will dive into key
questions regarding emergency procurement, including timing, foreseeability, sourcing, and
more. This training will focus on the rules and requirements of NYC Charter 315 and PPB Rule
3-06 but will also touch upon a wide variety of specic procurement methods than can be
used in response to an emergency situation.
Objectives:
• Gain a deeper understanding of common questions in emergency procurement
• Become more procient in executing an emergency purchase
• Establish a risk management toolbox
Target Audience: This course is part of the Procurement Training Institute curriculum for all
Mayoral and agency staff with procurement-related responsibilities in New York City
Deadline for registration: Tuesday, June 4, 2024, by 12:00 PM EST
Course Code
Days of
Training
Dates Cost Credits
P6217M 1 ½ hrs Jun 6 (11:00am-12:30pm) N/C .15 CEUs
59
New York City-Specic Portfolio
DCAS Citywide Learning & Development
Evaluation Process: Competitive Sealed Proposals
This webinar will discuss the requirements, common questions, and best practices regarding
the evaluation process in the Competitive Sealed Proposal Method. This training will focus on
the rules and requirements of PPB Rule 3-03 and the best practices of the fun & cumbersome
evaluation process.
Objectives:
• Gain a deeper understanding of the common questions and best practices of the CSP
evaluation process.
• Become more procient in executing the evaluation committee.
• Establish tools and best practices that will lead to a successful evaluation process.
Target Audience: This course is part of the Procurement Training Institute curriculum for all
Mayoral and agency staff with procurement-related responsibilities in New York City.
Deadline for registration: Tuesday, February 20, 2024, by 12:00 PM EST
Course Code
Days of
Training
Dates Cost Credits
P6212M 1 ½ hrs
Feb 22
(11:00am-12:30pm)
N/C .15 CEUs
60
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
Human Service Contract Monitoring: Process and
Principles
This webinar will discuss process and best practices regarding human service contract
monitoring. This training will provide guidance on the use of contract scope to manage
providers and services, the signicance of contract monitoring, scal review as a tool,
ensuring compliance and accountability, and the assessment of vendor performance
throughout the contract life cycle.
We will review examples of a successful contract monitoring process and how to
troubleshoot issues that may arise. Agency partners will have the opportunity to workshop
common concerns and challenges. Participants in this training will acquire the necessary
knowledge and tools to effectively mitigate contract risks, ensure contractual obligations are
met, and maximize efciency for both City and providers.
Objectives:
• Ability to write the scope based on identied risks in the RD process
• Understanding the contract scope as the basis for monitoring activities and the tools
appropriate for that scope – invoicing, site visits, service reporting, PEs, audits, etc.
• Monitoring process and best practices
• Condence in using Contract Monitoring as a tool in the City’s risk prevention toolbox
Target Audience: This course is targeted to agency staff who conduct contract monitoring
of human service vendors. This course may be of interest to other agency accountability or
legal staff who are involved with human service procurement oversight.
Deadline for registration: Tuesday, April 30, 2024, by 12:00 PM EST
Course Code
Days of
Training
Dates Cost Credits
P6215M 1 ½ hrs
May 2
(11:00am-12:30pm)
N/C .15 CEUs
61
New York City-Specic Portfolio
DCAS Citywide Learning & Development
Local Law 63
This course will provide a basic outline of Local Law 63 of 2011 (Local Law 63). Local Law
63, codied in City Charter § 312(a), is a mechanism for disclosing when and how various
types of contracts impact the City’s in-house workforce and requires contracting agencies
to consider the costs and benets to the City whenever entering into service contracts that
would result in the displacement of City employees.
This process requires an analysis that outsourcing contracts, which displace the jobs of City
employees, are in the best interest of New Yorkers.
Objectives:
• Learning about the background and requirements of Local Law 63
• Learning how to complete a Local Law 63 annual contracting plan and plan additions
• Learning how to conduct a contracting cost-benet analysis
Target Audience: This course is part of the Procurement Training Institute curriculum for all
Mayoral and agency staff with procurement-related responsibilities in New York City.
Deadline for registration: Tuesday, March 12, 2024, by 12:00 PM EST
Course Code
Days of
Training
Dates Cost Credits
P6213M 1 ½ hrs
Mar 14
(11:00am-12:30pm)
N/C .15 CEUs
62
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
Performance Evaluation: Process and Principles
This webinar will discuss common questions and best practices regarding the end-to-end
NYC contract Performance Evaluation process. This training will cover vendor performance
reporting, completion of Performance Evaluation in PASSPort, contract evaluation best
practices, and how to use contract performance evaluations as a risk mitigation and
performance improvement tool.
This training will focus on the rules and requirements of NYC PPB Rules 2-08-B, 4-01, but will
discuss what it means to work with “Responsible” vendors, and the contracting agency’s
obligations when working with a vendor exhibiting decient performance.
Objectives:
• Understanding contract Performance Evaluation best practices.
• Prociency in evaluation completion and submission in PASSPort.
• Condence in using Performance Evaluations as a reporting tool in the City’s risk
prevention toolbox.
Target Audience: This course is targeted to agency staff who conduct performance
evaluations of vendors. This course may be of interest to other agency accountability or
legal staff who are involved with procurement oversight.
Deadline for registration: Tuesday, May 14, 2024, by 12:00 PM EST
Course Code
Days of
Training
Dates Cost Credits
P6216M 1 ½ hrs
May 16
(11:00am-12:30pm)
N/C .15 CEUs
63
New York City-Specic Portfolio
DCAS Citywide Learning & Development
Responsibility Determination: Process and Principles
This webinar will discuss process and best practices regarding vendor responsibility
determinations. This training will provide a detailed overview of the contracting agency role
in determining prospective contractors’ responsibility prior to each contract award, and prior
to the approval of subcontractors.
This training will focus on the rules and requirements of Chapter 13 of the NYC Charter, NYC
Administrative Code § 116.2(e) and PPB Rule § 2-08, a step-by-step process in completing a
responsibility determination in PASSPort, review information pertaining to the topics of vendor
disclosures, employment practices, business taxes, and more. By the end of this training,
participants will be well-versed in the vendor responsibility determination process, including
steps that must be completed both in PASSPort as well as outside the system, enabling
them to contribute effectively to the procurement process by ensuring that contracts are
awarded to responsible vendors. This knowledge will enhance the integrity of the City’s
contracting procedures and promote accountability in the expenditure of taxpayer dollars.
Objectives:
• Gain a deeper understanding of the rules and standards of contractor responsibility.
• Become procient in the requirements and system processes for the contracting
agency to make and document a responsibility determination in PASSPort.
• Automate and standardize the review process and documentation requirements based
on best practices to avoid inefciencies and delays.
• Condence in using Responsibility Determinations as a reporting tool in the City’s risk
prevention toolbox
Target Audience: This course is targeted to agency staff who conduct responsibility
determinations on vendors prior to contract award. This course may be of interest to other
agency accountability or legal staff who are involved with procurement oversight.
Deadline for registration: Tuesday, April 16, 2024, by 12:00 PM EST
Course Code
Days of
Training
Dates Cost Credits
P6214M 1 ½ hrs
Apr 18
(11:00am-12:30pm)
N/C .15 CEUs
64
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
Small Business Services M/WBE Courses (Live Webinars)
101: M/WBE Program Overview
This course will provide an overview of the City M/WBE Program, including laws and eligible
procurements.
Objectives:
• Understand the M/WBE Program
Target Audience: Appropriate for procurement analysts, procurement ofcers, contract
ofcers, project managers, and ALL new procurement staff across all purchasing areas
Course Code
Days of
Training
Dates Cost Credits
P9045S 1 ½ hrs
Jan 11, Mar 14 or May 9
(1:00pm-2:30pm)
N/C .15CEUs
65
New York City-Specic Portfolio
DCAS Citywide Learning & Development
102: Identifying M/WBEs, incl Using the Online Directory
This course will review methods for identifying M/WBE with focus on how to nd M/WBE by
using the NYC Online Directory.
Objectives:
• Identify M/WBE for procurements
Target Audience: Appropriate for procurement analysts, procurement ofcers, contract
ofcers, project managers, and ALL new procurement staff across all purchasing areas
201: Incorporating the M/WBEs into the Procurement
Process
This course will provide an overview of the City’s M/WBE Program and how to incorporate M/
WBEs into the procurement process.
Objectives:
• Understand M/WBE Program and where it ts in the Procurement Process.
Target Audience: Appropriate for procurement analysts, procurement ofcers, contract
ofcers, project managers, and ALL new procurement staff across all purchasing areas
Course Code
Days of
Training
Dates Cost Credits
P9046S 1 ½ hrs
Feb 8 or Jun 13
(1:00pm-2:30pm)
N/C .15CEUs
Course Code
Days of
Training
Dates Cost Credits
P9049S 1 ½ hrs Mar 14 (3:00pm-4:30pm) N/C .15 CEUs
66
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
202: Best Practices for M/WBE Goal Setting
This course will provide an overview of the City’s M/WBE Program, guidance for navigating
the Online Directory of Certied Businesses, information on the City’s certication programs,
agency and vendor resources, and best practices for M/WBEs goal setting and identifying
opportunities for M/WBEs.
Objectives:
• Understand the City’s M/WBE Program requirements and how to increase an agency’s
M/WBE utilization
• Recognize how to ll out the goal setting worksheet (GSW)
Target Audience: Appropriate for procurement analysts, procurement ofcers, contract
ofcers, project managers, and ALL new procurement staff across all purchasing areas
Course Code
Days of
Training
Dates Cost Credits
P9042S ½ Apr 11 (1:30pm-4:30pm) N/C .3CEUs
203: M/WBE Program Resources
This course will provide an overview of NYC’s available resources to assist M/WBE in winning
city contracts.
Objectives:
• Understand resources that can help M/WBE win city contracts.
Target Audience: Appropriate for procurement analysts, procurement ofcers, contract
ofcers, project managers, and ALL new procurement staff across all purchasing areas
Course Code
Days of
Training
Dates Cost Credits
P9048S 1 ½ hrs
Jan 11 or May 9
(3:00pm-4:30pm)
N/C .15 CEUs
67
New York City-Specic Portfolio
DCAS Citywide Learning & Development
204: Best Practices for M/WBE Networking and Outreach
This course will review methods and strategies for improved outreach.
Objectives:
• Understand best practices for outreach and networking.
Target Audience: Appropriate for procurement analysts, procurement ofcers, contract
ofcers, project managers, and ALL new procurement staff across all purchasing areas
Course Code
Days of
Training
Dates Cost Credits
P9050S 1 ½ hrs
Feb 8 or Jun 13
(3:00pm-4:30pm)
N/C .15CEUs
68
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
NON-DCAS OPPORTUNITIES
CCHR Overview of the City Human Rights Law
This workshop educates city employees on the legal protections and obligations under the
NYC Human Rights Law (City Human Rights Law). It provides city agencies and employees
with the skills and resources necessary to recognize and report discrimination, harassment,
and bias. The workshop covers protections under the City Human Rights Law in employment,
housing, and public accommodations, as well as discriminatory harassment, and bias-based
proling by law enforcement.
It reviews protection categories under the City Human Rights Law, such as race, gender,
religion, disability, and many others. It also provides city employees with resources available
at the Commission to better serve and assist clients and members of the public who seek
services. A detailed description of how to le a complaint is covered, as well as information
about retaliation as a violation of the City Human Rights Law, and penalties and remedies
under the law.
Objectives:
• Acquire a general understanding of protections against discrimination afforded under
the City Human Rights Law
• Recognize the NYC Commission on Human Rights as a venue to le a discrimination
case
• Better assist clients and members of the public
• Identify and be aware of discrimination, harassment, bias, and retaliation when they
occur in the context of protections afforded under the City Human Rights law
• Be better equipped to navigate the Commission’s Complaint process and better guide
members of the public as to this process, and how to report discrimination
Target Audience: Staff at all levels
Course Code
Days of
Training
Dates Cost Credits
C8164 2 hrs
Jan 18;
Apr 10;
Jun 6
(10:00am-12:00pm)
N/C
.2CEUs/2.4CPEs
2PDCs
69
New York City-Specic Portfolio
DCAS Citywide Learning & Development
Conicts of Interest (eCourse)
DCAS Citywide Learning & Development has partnered with the Conicts of Interest Board
(COIB) to provide this mandatory Conicts of Interest eTraining to all City employees. All city
employees are mandated to receive training in Chapter 68 of the NYC City Charter (the
City’s conict of interest law.) Successful completion of this eCourse fullls that mandate. This
course covers:
• Information about the Conicts of Interest Board, the agency that administers and
enforces the Conicts of Interest Law
• The big picture principles at work in the Conicts of Interest Law
• The basic restrictions set forth in the Conicts of Interest Law
Target Audience: Staff at all levels
Access Cost Requirement
This eCourse may be taken at any time
from a work location. Contact Citywide
Compliance: ([email protected])
to request access to the training.
N/C
All City employees are required
to take the training
Corruption Prevention Awareness (eCourse)
DCAS Citywide Learning & Development has partnered with the Department of Investigation
(DOI) to provide this mandatory Corruption Prevention Awareness eTraining to all City
employees. This training is required for all City employees, as per Chapter 34 of the NYC City
Charter and Executive Order 16 (signed in 1978), who have a responsibility in helping to ght
corruption, fraud, waste, and wrongdoing. Successful completion of this eCourse fullls that
mandate.
Target Audience: Staff at all levels
Access Cost Requirement
This eCourse may be taken at any time
from a work location. Contact Citywide
Compliance: ([email protected])
to request access to the training.
N/C
All City employees are required
to take the training
The following courses should be completed during the same time period:
70
New York City-Specic Portfolio
DCAS L&D Spring 2024 Course Catalog
Online Records Management (eCourse)
The Department of Records & Information Services (DORIS) “Online Records Management
Training” is an introduction to records management that covers basic information and key
denitions you will need to understand records management. City employees are expected
to complete this training to learn about best practices for records management and how to
work with records throughout their life cycle.
Objectives:
• Why records management is important
• What is and is not considered a record
• What is involved in records management
• How to work with records throughout its life cycle
• Records management “Best Practices”
• How to name digital les
• Where to go with questions
Target Audience: Staff at all levels
Access Cost
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected]) to request access to the
training.
N/C
71
Spring 2024 DCAS Citywide Training Center Schedule
DCAS Citywide Learning & Development
Spring 2024 DCAS Citywide Training
Center Schedule
Phone: 212.386.0005 or 212.386.6425
Fax: 212.313.3439
Email: [email protected]
Website: www.nyc.gov/ctc
Unless noted, open enrollment classes are held from 9:00am to 5:00pm
Executive Development Portfolio
Course Title Code Credits Days Dates Cost
See Course Catalog, page 9 for details and/or
call Executive Development Programs at 212-386-0004.
No Cost Learning Portfolio
Course Title Code Credits Days Dates Cost
CCHR Overview of the
City Human Rights Law
C8164
.2CEUs/2.4CPEs
2PDCs
2 hrs
Jan 18;
Apr 10;
Jun 6
(10:00am-12:00pm)
N/C
Disability Awareness and
Etiquette
(Live Webinar)
C8022W
.15CEUs/2CPEs
1.5PDCs
1 ½ hr
Feb 7
(10:30am-12:00pm);
Apr 2
(10:30am-12:00pm);
N/C
Disability Awareness &
Etiquette (eCourse)
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected]) to request access to the
training.
N/C
Online Records
Management (eCourse)
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected]) to request access to the
training.
N/C
Mandated Training
Everybody Matters: EEO
& Diversity & Inclusion
for NYC Employees
(eCourse)
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected]) to request access to the
training.
N/C
72
Spring 2024 DCAS Citywide Training Center Schedule
DCAS L&D Spring 2024 Course Catalog
No Cost Learning Portfolio
Course Title Code Credits Days Dates Cost
LGBTQ: The Power of
Inclusion (Live Webinar /
In-Person)
C7787W/
C7787
.3CEUs/4CPEs
3PDCs
½
In-Person:
Feb 6;
(9:00am-12:30pm)
or (1:30pm-5:00pm)
Live Webinar:
Jan 10
(1:30pm-5:00pm)
Mar 6
(9:00am-12:30pm)
or (1:30pm-5:00pm)
N/C
LGBTQ: The Power of
Inclusion (eCourse)
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected])to request access to the
training.
N/C
Sexual Harassment
Prevention (Live
Webinar)
C7965W N/A 2 hrs
Daily Based on
Demand
N/C
Sexual Harassment
Prevention (eCourse)
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected]) to request access to the
training.
N/C
Conicts of Interest
(eCourse)
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected]) to request access to the
training.
N/C
Corruption Prevention
Awareness (eCourse)
This eCourse may be taken at any time from a
work location. Contact Citywide Compliance:
([email protected]) to request access to the
training.
N/C
73
Spring 2024 DCAS Citywide Training Center Schedule
DCAS Citywide Learning & Development
NYC Specic Portfolio
Course Title Code Credits Days Dates Cost
Cultural Awareness and Inclusivity
Building an
Inclusive Culture:
Understanding
Unconscious Bias
(Live Webinar / In-
Person)
C1078W/
C1078
.3CEUs/4CPEs
3PDCs
½
Live Webinar:
Jan 9; Mar 5;
In-Person:
Apr 4
(9:00am-12:30pm)
or (1:30pm-5:00pm)
N/C
Creating a Culture
of Inclusion, From
Microaggressions
to Microafrmations
(Live Webinar / In-
Person)
C9583W/
C9583
.3CEUs/4CPEs
3PDCs
½
Live Webinar:
Feb 23 (9:00am-12:30pm)
In-Person:
May 6 (9:00am-12:30pm)
N/C
Disability Awareness
& Etiquette (Live
Webinar)
C8022W
.15CEUs/2CPEs
1.5PDCs
1 ½
hrs
Feb 7
(10:30am-12:00pm);
Apr 2
(10:30am-12:00pm);
N/C
Disability Awareness
& Etiquette
(eCourse)
This eCourse may be taken at any time from a work location.
Contact Citywide Compliance: ([email protected].
gov)) to request access to the training.
N/C
Everybody Matters:
EEO and Diversity
& Inclusion Training
for NYC Employees*
(eCourse)
This eCourse may be taken at any time from a work location.
Contact Citywide Compliance: ([email protected].
gov)) to request access to the training.
N/C
LGBTQ: The Power
of Inclusion (Live
Webinar / In-Person)
C7787W/
C7787
.3CEUs/4CPEs
3PDCs
½
In-Person:
Feb 6;
(9:00am-12:30pm)
or (1:30pm-5:00pm)
Live Webinar:
Jan 10
(1:30pm-5:00pm)
Mar 6
(9:00am-12:30pm)
or (1:30pm-5:00pm)
N/C
LGBTQ: The Power of
Inclusion* (eCourse)
This eCourse may be taken at any time from a work location.
Contact Citywide Compliance: ([email protected].
gov)) to request access to the training.
N/C
74
Spring 2024 DCAS Citywide Training Center Schedule
DCAS L&D Spring 2024 Course Catalog
Course Title Code Credits Days Dates Cost
Managing the
Multi-Generational
Workforce:
Leveraging
the Talents of 5
Generations
C8606
.3CEUs/4CPEs
3PDCs
½
Apr 10
(9:00am-12:30pm)
N/C
Moving from
Bystander to
Upstander, What
Would You Do?
(Live Webinar / In-
Person)
C9584W/
C9584
.3CEUs/4CPEs
3PDCs
½
Live Webinar:
Mar 22
(9:00am-12:30pm)
In-Person:
May 24
(9:00am-12:30pm)
N/C
Reasonable
Accommodation
Procedural
Guidelines (Live
Webinar)
C7788W
.3CEUs/4CPEs
3PDCs
½
Jan 24;
(9:00am-12:30pm)
or
(1:30pm-5:00pm)
N/C
Sexual Harassment
Prevention* (Live
Webinar)
C7965W N/A 2 hrs
Daily Based on
Demand
N/C
Sexual Harassment
Prevention
(eCourse)*
This eCourse may be taken at any time from a work location.
Contact Citywide Compliance: ([email protected].
gov) to request access to the training.
N/C
Structured
Interviewing and
Unconscious Bias
(Live Webinar)
C7790W
.3CEUs/4CPEs
3PDCs
½
Jan 17
(9:00am-12:30pm)
or (1:30pm-5:00pm)
N/C
Structured
Interviewing:
Utilizing Follow-
Up and Probing
Questions (Live
Webinar)
C8047W
.3CEUs/4CPEs
3PDCs
½
Jan 31
(9:00am-12:30pm)
or (1:30pm-5:00pm)
N/C
The Power of Words,
Can We Talk? (Live
Webinar / In-Person)
C9582W/
C9582
.6CEUs/8CPEs
6PDCs
1
Live Webinar:
Apr 19
In-Person:
Jun 25
N/C
*Mandated Citywide Trainings
Professional Practices
Energy Management Professionals:
See Course Catalog, pages 50 for details
75
Spring 2024 DCAS Citywide Training Center Schedule
DCAS Citywide Learning & Development
Course Title Code Credits Days Dates Cost
Procurement Professionals
Conicts of
Interest Seminar
for Procurement
Professionals
P4002 .25CEUs 2 ½ hrs
Mar 6
(9:30am-12:00pm)
N/C
Mayor’s Ofce of Contract Services Courses
Competitive
Sealed Bids
P6203M .15CEUs 1½ hrs
Jan 25
(11:00am-12:30pm)
N/C
Emergency
Purchase Method:
Continued
P6217M .15CEUs 1½ hrs Jun 6
(11:00am-12:30pm)
N/C
Evaluation Process:
Competitive
Sealed Proposals
P6212M .15CEUs 1½ hrs
Feb 22
(11:00am-12:30pm)
N/C
Human Service
Contract
Monitoring: Process
and Principles
P6215M .15CEUs 1½ hrs
May 2
(11:00am-12:30pm)
N/C
Local Law 63 P6213M .15 CEUs 1 ½ hrs
Mar 14
(11:00am-12:30pm)
N/C
Performance
Evaluation: Process
and Principles
P6216M .15 CEUs 1 ½ hrs
May 16
(11:00am-12:30pm)
N/C
Responsibility
Determination:
Process and
Principles
P6214M .15 CEUs 1 ½ hrs
Apr 18 (11:00am-
12:30pm)
N/C
Small Business Services M/WBE Courses (Live Webinar)
101: M/WBE
Program Overview
P9045S .15 CEUs 1 ½ hrs
Jan 11, Mar 14 or
May 9
(1:00pm-2:30pm)
N/C
102: Identifying M/
WBEs, incl Using the
Online Directory
P9046S .15CEUs 1½ hrs
Feb 8 or Jun 13
(1:00pm-2:30pm)
N/C
76
Spring 2024 DCAS Citywide Training Center Schedule
DCAS L&D Spring 2024 Course Catalog
Course Title Code Credits Days Dates Cost
201: Incorporating
the M/WBEs into
the Procurement
Process
P9049S .15CEUs 1½ hrs
Mar 14
(3:00pm-4:30pm)
N/C
202: Best Practices
for M/WBE Goal
Setting
P9042S .3CEUs ½
Apr 11
(1:30pm-4:30pm)
N/C
203: M/WBE
Program
Resources
P9048S .15CEUs 1 ½ hrs
Jan 11 or May 9
(3:00pm-4:30pm)
N/C
204: Best Practices
for M/WBE
Networking and
Outreach
P9050S .15CEUs 1 ½ hrs
Feb 8 or Jun 13
(3:00pm-4:30pm)
N/C
Non-DCAS Opportunities
CCHR Overview
of the City Human
Rights Law
C8164
.2CEUs/2.4CPEs
2PDCs
2 hrs
Jan 18;
Apr 10;
Jun 6
(10:00am-12:00pm)
N/C
Conicts of
Interest*
This eCourse may be taken at any time from a work location.
Contact Citywide Compliance: ([email protected])
to request access to the training.
N/C
Corruption
Prevention
Awareness*
This eCourse may be taken at any time from a work location.
Contact Citywide Compliance: ([email protected])
to request access to the training.
N/C
Online Records
Management
This eCourse may be taken at any time from a work location.
Contact Citywide Compliance: ([email protected])
to request access to the training.
N/C
*Mandated Citywide Trainings
77
Training Logistics
DCAS Citywide Learning & Development
Training Logistics
What You Can Expect
How to Apply for Citywide Online Training
To apply for classes, participants must complete the DCAS Citywide Training Center (DCAS
CTC) application located at the back of this catalog or on our website at
www.nyc.gov/ctc. Applicants can use one form to apply for multiple courses.
Applications must be e-signed or electronically approved via email transaction by an
immediate supervisor and submitted to your agency’s designated agency training
liaison. Please get in touch with your agency personnel ofcer for the name and contact
information of the training liaison at your agency.
You may apply for courses offered by the Citywide L&D by following a few simple steps:
Step 1: Complete the required elds on the DCAS CTC Application at the end of this
catalog. Please ll out the Training Applicant Information and Selected Course
Information sections.
Step 2: Forward your completed DCAS CTC Application to your supervisor for approval/
authorization.
Step 3: Once your supervisor approves your application, they must forward it to your
agency’s training liaison, who then must submit the completed training request
to the DCAS Citywide Training Center. (Note: The DCAS CTC will process training
applications it receives from training liaisons under the assumption that liaisons
have obtained all permissions needed for you to participate in the selected
course(s), including your agency scal ofcer’s approval if required).
After You Submit Your Training Application
Shortly after you submit your training application, you will receive a conrmation from your
training liaison that your training request has been processed.
You will also receive instructions via email, including steps to log in, specic audio
and computer requirements, and other relevant information from either your agency
representative or the DCAS CTC and/or the vendor hosting the program.
The DCAS CTC will not process any applications sent directly from an individual employee
and/or submitted without the required authorizing signatures.
The DCAS CTC will send conrmations for training to agency liaisons in advance of the
course(s). Agency training liaisons are responsible for notifying employees about the
classes and dates of training that have been conrmed.
78
Training Logistics
DCAS L&D Spring 2024 Course Catalog
Employees should not attend any class for which they did not receive a written conrmation.
Please contact your agency training liaison if you have questions about class conrmations.
Information for Training Liaisons
Mayoral and Non-mayoral agencies with access to NYCAPS must register staff for training
through the NYCAPS training module.
Agencies that do not have access to NYCAPS may complete the CTC application and
submit it via email to [email protected].
• Mayoral agencies must establish an Intra-City Budget Modication (MOD) with DCAS.
Checks are not accepted from mayoral agencies. We advise all agencies to anticipate
training needs and expenses at the beginning of each scal year and set up budget
modications with DCAS at that time. Once granted, invoices are sent to agencies, and
your agency establishes the budget MOD. CTC draws down upon the allocated funds.
• Non-mayoral agencies must pay by check. Checks must be made payable to DCAS/
Citywide Training Center. Agency training liaison and/or the agency scal ofcer are
responsible for ensuring that payment is made to DCAS before training.
Cancellation Policy
DCAS Citywide L&D must receive requests for cancellations or schedule changes in writing at
least seven business days before the start of a conrmed class. Our IT classes [where a course
code starts with the letter I] require at least 10 business days advance notice. This may be
provided via email to [email protected].
Requests received without the required notice will result in a full-course fee charge. Agencies
may designate a qualied participant for substitution up to the start of the class without
penalty and must notify the DCAS CTC of the replacement in advance.
79
General Information
DCAS Citywide Learning & Development
General Information
Course Formats
Open Enrollment Courses
DCAS CTC’s open enrollment courses include participants from multiple agencies. Open
enrollment courses are ideal for agencies that want to enroll one or more staff in a course
rather than a specic agency class. Please note that course times will vary depending upon
modality. Most webinars are offered in ½ day formats.
Agency-Specic Courses
To help agencies meet their unique training needs, the DCAS CTC can schedule catalog
courses as agency-specic offerings upon request. In addition, if there are topics of interest
to your agency, whether inside the catalog or not, that you would like developed into
courses conducted exclusively for a group (10+) of your agency’s employees, the DCAS CTC
would be happy to speak with you about how we can help. For a nominal fee, agencies
may request dedicated and/or customized workshops, scheduled at their convenience,
for a group of employees. DCAS CTC’s professional staff and facilitators are able and
eager to develop and deliver new courses to achieve workforce training and professional
development goals and objectives. If an agency has an appropriate training facility, the
DCAS CTC, upon request, can deliver programs at on-site agency locations.
Please contact DCAS Citywide L&D at 212-386-0004 for information about the agency-
specic course customization and fees or email us at [email protected].
Instructors
All DCAS CTC courses are led by highly qualied consultants from the government,
academia, and the private sector. DCAS CTC in-house facilitators may also provide select
learning content. Practitioners of the skills they teach, all DCAS CTC trainers bring a wealth
of knowledge and experience in training City personnel that address City-specic issues
and challenges. Instructors may not solicit sales or payments for books, articles, documents,
or other materials in which they may have a proprietary interest, directly from any City of
New York employee or agency/client during any activities related to a DCAS CTC program
delivery.
Class Sizes
Some online courses have limited enrollment (20-25 participants maximum), similar to
the enrollment caps in small, in-person sessions. Limited enrollment keeps class size to
a manageable level for instructors and helps ensure a positive learning experience for
program participants. For most online programs, registration is on a rst-come, rst-served
80
General Information
DCAS L&D Spring 2024 Course Catalog
basis, and the DCAS CTC will send course registration conrmations to agency training
liaisons in advance of the course(s). We recommend that you register early and contact your
agency training liaison if you have questions about your course conrmation status.
Virtual Training (Live Webinars)
Although the DCAS CTC can support various platforms, our preferred virtual training platforms
are Microsoft Teams and Zoom.
Differences Between Virtual and On-Site Training
Many things that make you successful in an online training program or class are the same
things that make you successful in a traditional on-site class: participate and ask questions,
listen, remain focused throughout the session, and complete course assignments. To
participate successfully in online training, be sure to:
• Check that your computer and internet connection are working properly before the
session begins.
• Read any pre-class instructions carefully regarding log-in and participation.
eCourses
An eCourse is Computer Based Training (CBT) that may be taken during an employee’s own
time onsite at a city work location. The courses are available at any time. Training Liaisons
interested in eCourses for their staff should contact the DCAS CTC at
[email protected] for assistance with account set-up and eCourse
deployment.
Transcripts and Certicates
DCAS CTC does not replace lost or damaged training certicates. Instead, a training
participant can request a personal transcript with a list of courses they have taken.
City employees interested in personal transcripts of courses they’ve taken at the DCAS CTC
can contact us at [email protected].
No food or beverages are permitted inside CTC classrooms.
81
General Information
DCAS Citywide Learning & Development
Directions to the Citywide Training Center
The David N. Dinkins
Municipal Building
1 Centre Street, 24th Floor (South Side)
New York, NY 10007
Closest Subway Lines:
• 4/5/6 to Brooklyn Bridge-City Hall
• J/Z to Chambers Street-Centre Street
• R to City Hall
• A/C to Chambers Street-Church Street
Closest Bus Routes:
• M22
• M15
82
General Information
DCAS L&D Spring 2024 Course Catalog
Accreditation
The DCAS CTC is an authorized provider of Continuing Education Units (CEUs) and
professional development credits from various accreditation associations:
International Association for Continuing Education and
Training (IACET)
DCAS NYC Citywide Training Center has been credentialed
as an Accredited Provider by the International Association
for Continuing Education and Training (IACET). In obtaining
this accreditation, the DCAS NYC Citywide Training Center
has demonstrated that it complies with the ANSI/IACET
Standard, which is recognized internationally as a standard
of good practice. Because of the Accredited Provider
status, DCAS NYC Citywide Training Center is authorized to
offer IACET CEUs for programs that qualify under the ANSI/
IACET Standard.
Society for Human Resources Management (SHRM)
New York City Department of Citywide Administrative
Services – Citywide Training Center is recognized by SHRM
to offer SHRM-CP or SHRM-SCP professional development
credits (PDCs). City employees with SHRM credentials must
submit requests to receive SHRM PDCs to the Citywide
Training Center at least 2 weeks prior to the training session
start date. For more information about certication or
recertication, please visit shrmcertication.org.
Continuing Professional Education Credits (CPEs)
The DCAS Citywide Training Center is registered as a
sponsor of Continuing Professional Education Credits (CPEs)
with the New York State Board of Public Accountancy;
sponsor ID number: 002483. One CPE is earned for every 50
minutes of classroom instruction.
COIB Continuing Legal Education (CLE) Credits
In collaboration with the NYC Conicts of Interest Board
(COIB), the Citywide Training Center offers a series of
workshops that focus on Chapter 68 of the New York
City Charter and the issues related to conicts of interest.
Continuing legal education (CLE) credit for participation is
provided through the NYC Conicts of Interest Board.
NYC Department of Citywide Administrative Services | Citywide Training Center (CTC)
Application
DCAS CTC Ofce Use Only
Input Date Initials
Training Applicant Information
Please complete all elds. The employee reference number can be found on your paystub. It is
not your social security number. First-time non-City applicants can leave this blank and will be
assigned a DCAS CTC ID number after registration. If you need help obtaining any information in
this section, please contact your training liaison for assistance.
Employee Reference
Number (See Paystub)
Employee Afliation: (Check One)
City State Federal Non- Gov.
Today’s Date
Last Name First Name
Middle Initial
Civil Service Title Ofce Title
Agency Name Agency Code
I have changed agencies Yes
within the last two years No
Division/Work Unit Work Address (full)
Work Phone Work Fax
Work Email Personal Email
Optional Applicant Information
Gender
Female or Woman Non-binary (not female/woman or male/man)
Unknown/I choose
not to disclose
Male or Man Other (a gender not listed)
Are you Hispanic? What is your race?
Yes
Asian I do not want to disclose
Black Two or more races
No
White
I do not want to disclose
American Indian or Alaskan Native
Selected Course Information
Please complete all elds. Courses selected should be from the current DCAS Citywide Training
Center Class Schedule. Contact your agency training liaison for additional course information.
Course Code Course Title Course Dates Days Cost
1
2
3
4
DCAS Citywide Training Center Conrmation/Cancellation Policy
1. Your agency training liaison will notify you of your conrmation to attend the class(es) for which you
have registered. You should not attend a class for which you have not received a conrmation. If
you have not received a conrmation, check with your liaison. No food or beverages are permitted
in classrooms.
2. Requests for cancellations or scheduling must be received in writing at least 7 business days prior
to the start of a conrmed class. Requests received without the required notice will result in a full-
course fee charge. Agencies may designate a qualied participant for substitution up to the
commencement of the class without penalty.
Applicant Signature
___________________________________
Applicant Signature
___________________________________
Date
After Completing Application
1) Forward this completed application to your immediate supervisor for signature and authorization.
2) Your supervisor must then forward this completed application to the appropriate agency training
liaison for processing.
3) If the training is at a cost, the agency training liaison must then forward the application to the
agency scal ofcer or designee for scal authorization.
4) The agency training liaison must then sign and forward the completed and authorized application
to the DCAS CTC.
*Note: The DCAS CTC will process applications under the assumption that Training Liaisons have
obtained all necessary permissions.
Supervisor’s Authorization
Supervisor’s
Name (Print)
Title
Work Phone Work Fax Work Email
By my signature, I certify that this employee is authorized for training in the course(s) requested and
conrm that this employee has taken, where applicable, the prerequisite basic courses and/or has
demonstrated the skill necessary to participate successfully in advanced-level coursework.
Additionally, I understand that this employee is excused from normal work assignments during the
hours of training and is required to attend the training course(s), as scheduled, once DCAS CTC
registration conrmation is received by the Agency Training Liaison.
___________________________________ ___________________________________
Supervisor Signature Date
Fiscal Ofcer or Title Designee’s Authorization
Fiscal Ofcer or Title
Designee’s Name (Print)
Title
Work Phone Work Fax Work Email
By my signature, I certify that funding in the appropriate budget/object codes is available for the
training requested and that all training costs will be paid in accordance with DCAS Citywide Training
Center payment procedures.
___________________________________ ___________________________________
Fiscal Ofcer Signature Date
Agency Training Liaison Authorization
Agency Training
Liaison Name (Print)
Title
Work Phone Work Fax Work Email
By my signature, I certify that I have reviewed this for content and completeness.
___________________________________ ___________________________________
Agency Training Liaison Signature Date
Additional Information
The NYC Department of Citywide Administrative Services (DCAS) is committed to Equal Employment
Opportunity (EEO) and a policy of non-discrimination in the employment, development, advancement
and treatment of City employees.
DCAS will provide reasonable accommodations to employees with disabilities who need and request
such accommodations.
If you require accommodation or support service, please call us at (212) 386-0005 or email us at
citywidetrainingcent@dcas.nyc.gov.
DCAS Citywide Training Center
1 Centre Street, 24th Floor South | New York, NY 10007
Phone: 212-386-0005 | Email: citywidetrainingcent@dcas.nyc.gov
nyc.gov/dcas
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