Arrival Handbook
INTERNATIONAL
STUDENT
TABLE OF CONTENTS
U N I V E R S I T Y O F O R E G O N International Student Arrival Handbook
A Message from ISSS
About ISSS
About the UO
Living in Eugene
Our Neighborhood
Food & Restaurants
Drinking
Shopping
Recreational Activities
Oregon Ducks Sports
Seasonal Activities
Pre-Departure Checklist
Arriving in Eugene
Housing
Living Off Campus
Housing Search Strategies
Tips for Renting
Utilities
Money & Banking
Telephone Services
Identification
Driver's License & UO ID
Transportation
Car Buying & Ownership
Parking
Health & Wellness
Family & Parenting
Childcare
Family & Child Laws
1
2
3
4
12
13
14
19
20
21
23
26
27
Dear International Students,
Welcome to the UO! We are very excited to meet you and hope that your journey here will be a
successful one filled with exciting opportunities and friendships. We have designed this Arrival
Handbook to provide you with information of the most frequently asked questions posed by
international students when they first arrive. Please refer to this Handbook frequently to help you
ease into your new life here.
When you arrive on campus, we will also provide you with a comprehensive orientation program that
will prepare you for a successful stay at the University of Oregon. Visit our website for more
information for new international students.
The staff at International Student & Scholar Services takes great pride in supporting you during
your program. We hope that you will find this guide helpful. We welcome your suggestions and
feedback to enhance the experience of future international students.
International Student & Scholar Services
Division of Global Engagement
541-346-3206
A message from
INTERNATIONAL
STUDENT & SCHOLAR
SERVICES (ISSS)
U N I V E R S I T Y O F O R E G O N International Student Arrival Handbook 1
Advising support for nonimmigrant students, scholars, staff, and faculty seeking
permanent resident status
Visa document production for nonimmigrant students and scholars
A wide variety of programs and workshops
Training and support for campus department administrators working with visiting
scholars
International Student & Scholar Services supports the academic and personal experiences
of international students and scholars by providing the highest levels of knowledge and
expertise in advising, immigration services, advocacy, and programming to the UO campus
community.
SERVICES
ADVISING
Advisers are available to meet with students on a daily basis. Students can choose from
virtual or in- person appointments, and drop-in phone advising hours for more urgent issues.
Drop-in phone advising
Same day, no appointment needed
Monday, Tuesday, Thursday, Friday, 10am – 3pm
There is no drop-in advising on Wednesdays
In-person advising appointments
Monday – Friday, 9am – 3pm
OFFICE HOURS
Monday – Friday, 9am – 4pm
Oregon Hall, 3rd floor
541-346-3206
About
INTERNATIONAL
STUDENT & SCHOLAR
SERVICES (ISSS)
U N I V E R S I T Y O F O R E G O N International Student Arrival Handbook 2
isss.uoregon.edu
Nestled in the lush Willamette Valley, with an easy drive to both the Pacific Ocean and the
Cascade Mountains, the University of Oregon is renowned for its research prowess and
commitment to teaching.
OUR HISTORY
Back in 1859, Congress required Oregon’s founders to establish a public university. That university is
us. Then, as now, our roots were in our community. Farmers sold produce and mules and held church
socials to scrape together $27,500, enough to buy an 18-acre piece of ground that became our
campus.
Since then we’ve awarded diplomas to tens of thousands of young people—geologists and writers,
painters and chemists, innovators and rule-breakers, lawmakers and dancers, dreamers and doers.
We’ve produced eight governors, 18 Pulitzer Prizes, 20 Rhodes Scholars, 13 Olympic medalists, nine
Academy Awards, nine Emmys, six NFL Hall of Famers and a Heisman Trophy winner.
Today, more than 24,000 students, from all 50 states and more than 95 countries, study at Oregon.
About the
UNIVERSITY OF OREGON
U N I V E R S I T Y O F O R E G O N International Student Arrival Handbook 3
OUR MASCOT, PUDDLES THE DUCK
38 years after the first football teams took to the field for the University of Oregon, the
school had embraced a term that had originated in Massachusetts during the 1700s to
describe locals who lived in wet conditions - the Webfoots. But it wasn’t a far leap for the
“Webfooter” to become a “Duck”. In fact, before the Webfoot had become the official
mascot, one off-campus fraternity started a tradition in the early 1920s of catching a
duck and bringing the waterfowl as a spectator to UO football and basketball games. The
campus community rallied around the cause, and Puddles — the name bestowed upon the
live mascot — became a fixture at football and basketball games. Sports writers also
started referring to our sports teams as the “Ducks” because it took up less space.
Few mascots are more iconic or readily recognizable in college sports. After years of
conflict and calls for change, the Duck has become a figurehead of Oregon’s athletic
programs and the UO campus community in the 21st century.
Eugene, Oregon is at the south end of the Willamette Valley where two large rivers and many
smaller ones meet, originally home to local Indigenous People. It is also a place of
converging ideas. Eugene is full of artists, innovators and visionaries. This destination
strives to be welcoming by designing accessibility into growth plans and taking leaps
towards a more sustainable future.
The Huffington Post describes Eugene as "the city where everyone runs." From Hollywood's
portrayal of Eugene's track stars to the running trails that crisscross the community,
Eugene shines as the ultimate hub for runners, hikers and general outdoor enthusiasts.
Eugene has a lot of nicknames because it supports a community that is passionate in all
their pursuits. Eugene is "TrackTown USA" for elite athletes around the world, the "Silicon
Shire" for leaders in the tech industry, "A Great City for the Arts & Outdoors" for its local
residents, "Home of the Ducks" for collegiate sports fans and "Emerald City" because of the
lush green fern forests full of trails for exploring in any weather.
Explore Eugene’s Visitor Guide
LIVING IN EUGENE
UNIVERSITY OF OREGON International Student Arrival Handbook 4
eugenecascadescoast.org/regions-cities/eugene/
UNIVERSITY OF OREGON International Student Arrival Handbook 5
Our Neighborhood
Eugene has a wide variety of restaurants with cuisines from all around the world to choose from.
You can also order food to be deliviered straight to you from many restuarants through these apps:
Grubhub
Doordash
Postmates
UberEats
UNIVERSITY OF OREGON International Student Arrival Handbook 6
"Please wait to be seated" If you see this sign, please do not try to seat yourself regardless of
how busy or empty the restaurant is.
An Entree in the US is referring to the main course, not a "starter meal/appetizer"
The tap water in the US is safe and clean to drink. Oregon is known for having some of the
freshest tap water. Tap water is also free in restuarants.
Sometimes you will notice on your menu that select drinks have free refills while you are dining
in the restaurant.
It is very common for your server to approach you several times. They will also remove your
dishes from the table as soon as you have finished everything on your plate. If you are still
eating, be sure to let them know that you are not finished with the dish.
Giving and splitting a bill: As soon as your plate is almost empty, the waiter may give you your
bill, or they may ask if you would like dessert. Please do not feel rushed, you can still sit and chat
at the table for as long as you'd like.
Most restaurants do not mind splitting the bill; just let the waiter know when they give you
your bill. Many times the waiter will ask you if you are paying together or separately before
they give you the bill.
Venmo: If you have a smart phone and are diningwith your friends, you can use an app called
Venmo. This app allows you to send money to your friends without fees.
Gratuity/Tip: It is customary in the US to tip your waiter whenever you eat in a restaurant.
Typically, you will be expected to tip for any restaurants where you are sitting down and served.
It is also customary to tip about 10-15% at cafés. If you are eating at a fast food restaurant, you
are usually not expected to tip.
The amount that you tip can depend on how well the service was. The general range to follow
is between 15% (average service) -- 20% (great service) of your bill. For example, if you enjoy
the service and your bill was $20, you would tip an additional $4.00 and pay a total of
$24.00.
If you are paying by debit/credit card, you will see a spot under your total where you can
input how much you would like to tip.
If you are paying in cash, you can leave the tip on the table. Another option is to include the
tip in your payment and say something like "Please keep the change."
For large groups of diners, some restaurants might automatically charge a gratuity fee. You
DO NOT need add a tip on top of this.
WHAT TO EXPECT WHEN DINING OUT
Food & Restaurants
It is illegal to buy alcohol for anyone under the age of
21. Additionally, you cannot carry an open bottle of
alcohol in public places, and you can be arrested for
this, even if you are 21 years of age or older. This is
something that students have gotten in trouble for in
the past.
Some restaurants may convert to bars after a
certain time in the evening and restrict anyone
under the age of 21 from entering. When you order a
drink, you will often be asked to present your photo
ID as proof that you are of legal drinking age. Your
passport can be used for this.
BARS & BREWERIES
If you are 21+, you are welcome to check out some of the unique bars in Eugene! Please
drink and behave responsibly.
Some popular bars near campus include Max's Tavern, Rennie's Landing, Webfoot, and
Fathoms.
In downtown Eugene, there are some great "Barcades" which are bars with arcade games
and video games. Two popular ones are Level Up and Big City Gaming.
Oregon is known for their craft beers and microbrews. Check out the Beergarden, Alesong
Brewing, Bier Stein, Cold Fire, and Steelhead Brewery, among so many others.
UNIVERSITY OF OREGON International Student Arrival Handbook 7
Drinking
21
LEGAL DRINKING AGE IN THE U.S.
Shopping
dos.uoregon.edu/food
UNIVERSITY OF OREGON International Student Arrival Handbook 8
CONVENIENCE STORES
These are small stores, often on corners or connected to gas stations that sell a limited variety of
items at a higher cost. They are normally open longer than most stores, sometimes even for 24
hours. The most famous convenience store in the U.S. is named “7-Eleven” (7-Eleven is famous for
their frozen drink call “the Slurpee.” Try one!)
PHARMACIES/DRUGSTORES
In the U.S. pharmacies are usually housed within a larger “drugstore” that carries a wide range of
products such as health and beauty supplies, cleaning supplies, art supplies, office supplies and
more. Oftentimes, you will find a pharmacy inside a supermarket. Common supermarket pharmacies
are Safeway, Albertsons and RiteAid. Other independent pharmacies near UO include Hirons Drug
and Broadway Apothecary.
USED & INEXPENSIVE FURNITURE
Goodwill
St. Vincent de Paul (St. Vinnie's)
Super Thrift
River Rd 2nd Hand
HOUSEHOLD ITEMS
Target
Costco
Wal-Mart
Bed, Bath and Beyond
Walgreens
SHOPPING MALLS
Gateway Mall
Valley River Mall
STUDENT FOOD RESOURCES
The Office of the Dean of Students at the UO offers many resources for students facing food
insecurity, including a student food pantry, SNAP (federal food assistance) support, produce drops,
cooking classes, and Eugene food pantry information.
Safeway
Albertsons
Winco
Fred Meyer
Whole Foods Market
Trader Joe’s
FOOD & SUPERMARKETS
Please note that shopping bags are not free in Eugene and cost 5 cents per bag. We recommend
bringing reusable bags to save money and help our environment. Popular grocery stores include:
Growers Market
454 Willamette St, Eugene
Thursdays, 2:30pm - 7:30pm
Fridays, 12pm - 7pm
Lane County Farmers Market
8th Ave & Oak St, Eugene
Tuesdays, 10am - 3pm
Saturdays, 9am - 3pm
MOVIE THEATERS
A fun way students enjoy getting out and having fun with their friends is by going to the
movie theaters! There are two locations in Eugene, and we recommend looking up tickets
online to see showing time.
MUSEUMS
Come and check out some of the museums here in Eugene, two of which are located on our
beautiful campus! The Jordan Schnitzer Art Museum and Museum of Natural and Cultural
History are free for students, just bring your ID.
UNIVERSITY OF OREGON International Student Arrival Handbook 9
PARKS & HIKES
Eugene offers many beautiful hiking trails and parks. Hike up Skinner's Butte to our large UO
sign, or enjoy biking around the river paths or on the Ridgeline Trail. Take a peaceful walk
around some local parks or set up a hammock and relax.
Alton Baker Park
100 Day Island Rd
Eugene, OR 97401
Hendricks Park
Summit Ave & Skyline Blvd
Eugene, OR 97403
Mount Pisgah Arboretum
34901 Frank Parrish Rd
Eugene, OR 97405
Skinner Butte Hike
248 Cheshire Ave
Eugene, OR 97401
Owen Rose Garden
300 N Jefferson St
Eugene, OR 97402
Spencer Butte Park
85385 S Willamette St
Eugene, OR 97405
Oregon Air & Space Museum
Eugene Airport (EUG) | 90377 Boeing Dr | Eugene, OR 97402
Museum of Natural & Cultural History
1680 E 15th Ave | Eugene, OR 97401
Jordan Schnitzer Art Museum
1430 Johnson Lane | Eugene, OR 97403
Cinemark 17 Theaters
3000 Gateway St, Springfield, OR 97477
Regal Cinemas
293 Valley River Center, Eugene, OR 97401
Recreational Activities
goducks.com/calendar
Once home to Phil Knight, the creator of Nike, the University of Oregon is home to some of
the top athletes in the world. Here at the University of Oregon you will get to study
alongside these athletes, and watch as they dominate other teams within the Pac-12. Our
breathtaking facilities and stadiums are the ideal place to watch you favorite sports teams
compete. We have sporting events happening all year long.
Oregon Ducks Sports
MEN'S SPORTS
Football
Basketball
Baseball
Cross Country
Tennis
Track & Field
Golf
WOMEN'S SPORTS
Acrobatics & Tumbling
Basketball
Beach Volleyball
Cross Country
Golf
Lacrosse
Soccer
Softball
Tennis
Track & Field
Volleyball
UNIVERSITY OF OREGON International Student Arrival Handbook 10
All UO students can
claim free tickets to
most of these events
through the
GODUCKS app that
can be downloaded
in the app store or
online.
eugenecascadescoast.org/plan/weather-seasons
eugenecascadescoast.org/events/festival-event-organizations
SPRING
March
to
May
Take a study break and check out all of the fun activities Eugene has to offer during every
season throughout the year. Enjoy mild winters, rainy springs, sunny summers, and crisp
falls while exploring the great outdoors.
FALL
September
to
October
During this season, the weather is cool,
crisp, often damp and known for its
bright colors set against a backdrop of
dark evergreen. Explore the Eugene,
Cascades & Coast in fall for active
adventures set against a robust palate
of color from mustard yellows and
peachy oranges to amber and crimson
shades of red.
WINTER
November
to
February
SUMMER
June
to
August
Fall hiking
Scenic cycling
Apple & pumpkin picking
Watching Oregon Ducks
football
Exploring Oregon wine
country (age 21+)
Top 5 things to do in fall:
Temperatures start to drop in
November bringing moisture
throughout the region. This means
fluffy white snow in the Cascade
Mountains, moisture in the Valley and a
cool, stormy Coastline. In Eugene and
on the coast, venture outside for rainy
day hikes or plan a warm, cozy getaway.
Skiing
Snowboarding
Snowshoeing
Winter hiking
Hot springs soaking
Top 5 things to do in winter:
The weather is typically cool,
alternating clear, sunny days with
cloudy and wet days. This is a great
time to explore the region’s natural and
agricultural landscapes. The Willamette
Valley is lush and green, blessed with
budding flowers and baby farm animals.
Hiking
Bird Watching
Cycling
Wildflower Viewing
Local Farmers Market
Top 5 things to do in spring:
Summertime in Eugene is a glorious
time of the year. The weather ranges
from hot and balmy to comfortably cool.
Daylight stretches out, starting early
with rosy hues in the east and finishing
with vibrant after dinner sunsets over
the ocean.
Small-town festivals
Roaring rapids & calm lakes
Sandy beaches
Cycling & mountain biking
Gardens, parks & farms
Top 5 things to do in summer:
UNIVERSITY OF OREGON International Student Arrival Handbook 11
Seasonal Activities
Letter of acceptance from UO
Proof of health insurance
Passport
Proof of COVID-19 Vaccination
Valid Visa
DS-2019 or I-20
Plane Tickets and Flight Information
Originals & copies of all travel documents
Credit or Debit Card
Local Currency (US dollars)
Prescription medications
Laptop
Masks
Umbrella
Backpack
Adaptor
Extra pair of glasses/contacts (if needed)
Waterproof shoes
Waterproof jacket
Waterproof/water resistant backpack
ESSENTIALS
DS-2019 or I-20
Your passport
A copy of your admission letter
Before you make your journey to Eugene, makre sure you have everything you need in your
carry-on:
MISCELLANEOUS
EUGENE
SPECIFICS
PRE-DEPARTURE
CHECKLIST
UNIVERSITY OF OREGON International Student Arrival Handbook 12
REPORTING YOUR ARRIVAL AT UO
U.S. immigration laws require that new students report to the University after their initial arrival in
the country. Failure to do so may result in a termination of program and can lead to serious
consequences for your legal status and ability to return to the U.S. in the future.
isss.uoregon.edu/reporting-your-arrival
PORTLAND AIRPORT (PDX)
Transportation to campus or hotel
The Portland airport is not very large and is easy to navigate. However, once you have picked up your
suitcase, you need to be ready for more traveling as Eugene is about 200km (2 hours) from the
Portland airport.
If your planning to go to Eugene directly from the Portland airport, we recommend using the
following airport shuttle service from your arrival terminal exit to one of the Eugene stops:
If you are planning to visit Portland first, we recommend using the light rail MAX or a UBER/LYFT car
service to downtown. You can then get to Eugene using the train:
At the Eugene station you can pick-up a taxi or use UBER/LYFT to get to campus or your housing.
groometransportation.com/portland-airport
amtrakcascades.com
Take LYFT or UBER
Take a hotel shuttle by calling prior to your arrival
EUGENE AIRPORT (EUG)
Transportation to campus or hotel
The Eugene airport is located just 25 minutes from campus. If you signed up for the homestay
program, your host family will pick you up at the airport. Be sure to communicate with them so they
know when you are coming.
If you are planning to stay in a hotel, you can:
UNIVERSITY OF OREGON
ARRIVING IN
EUGENE
HOTELS & ACCOMMODATIONS
There is a range of hotels to choose from, all within walking distance to the university. If you
contact them, they might offer discounts if you mention you are a new University of Oregon student
or an international student. For more choices around the city, we recommend using Airbnb. Students
should book accommodations as far in advance as possible to get the best price and availability.
International Student Arrival Handbook 13
housing.uoregon.edu
LIVING ON CAMPUS
As you think about where you want to live on campus, you may want to learn more about the
communities, room types, and residence halls at the University of Oregon as well as the
costs, which are determined by the type of room and meal plan you select.
Living on campus is a great way to make friends and get involved. Not only are you making
friends and memories that will last a lifetime, you are creating a foundation for success,
connecting with faculty, and transitioning to college life.
First-Year Students
Once you have been admitted to the UO, you can register for housing. First-year students at
the UO live in the residence halls. Students living on campus their first year have higher
GPAs, higher retention rates, higher graduation rates, and faster graduation times.
International students also live on campus for their first year at the university. Students
who want to continue living on campus in the fall need to register for housing by June 30.
After this date, students will be placed on an wait list. Those placed on the residence hall
room assignment wait list will be notified of their status by August 15. When notified,
students on the list could be offered a residence hall room assignment space or offered the
opportunity to remain on the list when space becomes available.
UNIVERSITY OF OREGON
HOUSING
International Student Arrival Handbook 14
UNIVERSITY OF OREGON International Student Arrival Handbook 15
Finding housing
Searching for a roommate
Roommate guide
Neighborhoods
Rental and Lease information
Safety information
The Office of the Dean of Students provides a wealth
of information on living off-campus, including:
dos.uoregon.edu/offcampus
Provide a copy of your admission to the UO
Provide a copy of your passport
Provide a copy of full UO funding (GE, scholarship)
Provide the Rental Support Letter to prospective landlords
Provide a copy of your J-1 or F-1 visa. Most landlords do not know the significance of this visa.
Inform them that without proof of sufficient funds, a student would not be granted a visa by a
U.S. embassy. Let a landlord know that a person granted a visa had to show adequate resources
to demonstrate ability to pay for all educational costs and living expenses while in the U.S.
Open a bank account after arrival and place a substantial amount of money in it to demonstrate
proof of funds. (Some ways to bring money into the country are through PayPal, international
money order, or through wire transfer)
Offer to pay the maximum deposit allowable by law (amount equal to two months' rent for an
unfurnished rental or three months' rent for a furnished rental)
Provide an “Income Certificate” or “Certification of Deposit Balance” from your country
Get a parent or guardian to be a co-signer on the loan.
Show evidence of credit card accounts
Skype or Zoom with the landlord or manager before your arrival
FINDING HOUSING
You can start your search for housing from abroad, but be aware that rentals go quickly and are
usually not available far in advance. It is best to arrive earlier than your start date with a
reservation at a hotel or temporary homestay, then embark on your housing search. The best time
of the year to find vacancies is June - September.
BE AWARE
ISSS recommends you do NOT rent anything without seeing it with the owner or property manager
first. You can look at listings online and get an idea of quality, location, and price but you don’t want
to sign a long-term lease and then not like the location, or the rental itself. You greatly reduce being
a victim of a rental scam by dealing in person with the owners or property managers.
Landlords look for verifiable rental history from a third-party landlord, proof of good credit, and
documented monthly income sufficient to pay the rent and living expenses. Most refuse to rent to
anyone who has not viewed the inside of a rental in person.
International students usually will not have verifiable rental or credit history in the US. You must
show a landlord that you are a good tenant and capable to pay the rent on time. You must come up
with proof of funds and trustworthiness and at the same time exercise caution to avoid a bad rental
situation. Ways to achieve this include:
OTHER RESOURCES
eugene.craigslist.org
rentcollegepads.com
facebook.com/marketplace
cribwiz.com
Living Off Campus
Housing Search Strategies
Have a cell phone or laptop to inquire about vacancies that become available. Many
apartment leasing offices don’t answer calls and have voicemail or email only. You will
need the phone to receive those returned messages at all hours of the day. You may
want to prepare a script when leaving telephone messages for the landlord,
mentioning that you are a new international student at UO and that you are interested
in the unit.
Understand Oregon Landlord-Tenant Laws.
Prepare a Tenant Resume (not required, but recommended).
Become familiar with the names of neighborhoods. Look for housing in a neighborhood
near campus where you will be working or studying.
Walk, drive, or bike around neighborhoods you like and look for “For Rent / For Lease”
signs posted in the windows and lawns of houses and apartments. View the exterior
and neighborhoods of properties you like before renting.
When you find a place you like, do not hesitate to let the landlord know immediately
that you are interested. Have a check or money order ready to pay the deposit.
Meet potential roommates in person before making a commitment. You would not
want to move in with someone that might not be suitable for you. In fact, because the
cost of housing can be high in Eugene, it is common that people will live with several
roommates to help share the cost of rent. Do not be surprised if you are asked for an
interview yourself from everyone in the house.
UNIVERSITY OF OREGON International Student Arrival Handbook 16
1
2
3
4
5
6
7
QUESTIONS TO ASK YOUR POTENTIAL LANDLORD
What utilities are included in the rent (water, gas, electricity)?
What is the cost of gas and electricity per month?
When will the apartment be available?
How much is the security deposit?
What is the parking availability?
Are there laundry facilities located on site?
BRING YOUR PAPERWORK
When you are conducting your search for housing, it is important to make a good first
impression. When you go to look at a new place, bring your written references from current/past
landlords and employers, evidence of solid financial support, a resume with your name and
contact info on it, and a copy of your I-20 or DS-2019 (for F-1 and J-1 students). If you are
interested in the place, give a copy of these to the landlord in case they will be choosing from
other interested people as well.
REVIEW THE LEASE
Carefully review all of the conditions before you sign a lease. Your lease or rental agreement may
contain a provision that you find unacceptable -- for example, restrictions on guests, pets, or
design alterations.
GET EVERYTHING IN WRITING
To avoid disputes or misunderstandings with your landlord, get everything in writing. Keep
copies of any correspondence and follow up an oral agreement with an email or letter. For
example, if you ask your landlord to make repairs, put your request in writing and keep a copy for
yourself.
PROTECT YOUR PRIVACY RIGHTS
Sometimes misunderstandings arise over the landlord's right to enter a rental unit and a
tenant's right to be left alone. If you understand your privacy rights (for example, the amount of
notice your landlord must provide before entering), it will be easier to protect them.
DEMAND REPAIRS
Know your rights to live in a habitable rental unit. The majority of landlords are required to offer
their tenants livable premises, including adequate weatherproofing; heat, water, and electricity;
and clean, sanitary, and structurally safe premises. If your rental unit is not kept in good repair,
you may have some options, ranging from withholding a portion of the rent, to paying for repairs
and deducting the cost from your rent, to calling the building inspector (who may order the
landlord to make repairs), to moving out without liability.
TALK TO YOUR LANDLORD
Keep communication open with your landlord. If there's a problem – for example, if the landlord is
slow to make repairs -- talk it over to see if the issue can be resolved before making demands.
PURCHASE RENTERS' INSURANCE
Your landlord's insurance policy will not cover your losses due to theft or damage. Renters'
insurance may also cover you if you're sued by someone who claims to have been injured in your
rental due to your carelessness.
PROTECT YOUR SECURITY DEPOSIT
To avoid any misunderstandings, make sure your lease or rental agreement is clear on the use
and refund of security deposits. When you move in, walk through the premises with the landlord
to record existing damage. If you take good care of your place, you will most likely get your
entire security deposit back when you move out.
Tips for Renting
UNIVERSITY OF OREGON International Student Arrival Handbook 17
WHAT ARE UTILITIES?
Utilities are the basic services your home or apartment needs to keep it comfortable and
functioning. Common utilities include water, sewer, electric, gas, trash, and recycling. Technology
subscriptions like cable TV, internet, security, and phone service can also be considered utilities.
WHAT ARE THE COMMON UTILITIES IN AN APARTMENT?
You should inquire about what utilities may be included in your rent because it’s common for
property owners to cover one or more in your monthly payment. Common utilities include:
Utilities
UNIVERSITY OF OREGON International Student Arrival Handbook 18
WATER & SEWAGE
Essential for flushing the toilet, washing dishes, and showering. This type of utility is typically
managed by your landlord, but you may receive a water bill for your individual unit, or it may be
split among all tenants in your building.
ELECTRICITY
Your electric bill is based on your energy usage and will likely be your most expensive bill.
Inefficient appliances, an A/C unit that’s constantly running, lights left on, and devices left in
“sleep” mode quickly drive up the cost of your energy bill.
NATURAL GAS
Natural gas might heat your apartment and fuel gas appliances like stovetops and ovens.
Depending on your apartment, you might not have a gas bill at all — many buildings use
electricity instead. If your apartment uses natural gas, you will be billed based on your usage.
TRASH
Your landlord should have a contract with your city’s waste management company to collect
tenants’ trash and recycling. Often, this cost is handled by the property owner, but you may have
to pay a monthly fee. Check your lease to verify who covers waste disposal.
SECURITY
Security is a less common utility, but your apartment complex may include a gated entry or a
professionally monitored security system. This could require an additional charge but is likely
included in your rent. However, if you want to install your own home alarm system, you are
responsible for the cost and should check with the landlord first.
CABLE & INTERNET
You are responsible for acquiring and paying for your own cable and internet. There will typically
be hook-ups in the unit, but it will not be set up when you move in.
Turn off your A/C, when possible
Replace the filters on your A/C
Open curtains to let the sun warm your
home
Keep your thermostat at a low temperature
Use LED lights for holiday decorations
UTILITIES COST-SAVING TIPS
Use fans instead of A/C and open
windows at night
Air-dry your clothing and hair instead
of using electric appliances
Turn off lights when you leave a room
Power down electronics
Traveler's Checks: The money is immediately available if checks are in U.S. dollars, and they can
be replaced if lost or stolen. However, checks in large sums can be difficult to use. Checks in a
foreign currency may be subject to exchange fees.
ATMs: Cash is available immediately from ATMs. Exchange rates are good, but there may be a
daily limit and fees for using the service.
International Credit Cards: Money is available immediately and exchange rates are good.
However, not all US stores and businesses accept international credit cards.
Bank Checks/Drafts: These are useful for large sums of money, but funds are not available for
three days to three weeks after deposit (depending on which bank is used).
Wire transfers: This is the safest way to transfer money, but an account at a US bank must be
opened first. There may be a fee for using the service.
When you arrive in Eugene you will need enough money for immediate expenses including hotels,
food, and basic needs. If the University is paying you, it may take more than a month until you get
your first paycheck. Do not bring large sums of cash. There are many safer options available.
Contact your home country bank for details about the following:
FOREIGN CURRENCY EXCHANGE
Currency exchange facilities in the U.S. are less common than they are in many countries and
changing money at U.S. banks can be quite expensive. The use of a debit card is highly
recommended, especially as debit cards often give the best rate of exchange available. Some banks
do exchange foreign money, but only if the currency is in notes, not in coins.
The Eugene airport does not offer foreign currency exchange services. You should plan to convert
your foreign currency at your international port-of-entry.
OPENING A BANK ACCOUNT
Upon arrival, you will want to open a bank account as soon as possible to keep your money in a
secure location. In the U.S., you may use a combination of ATM, debit and credit cards, and
online/app banking to make purchases and pay bills.
If you are planning to have money transferred or wired from abroad, be aware that there may be a
delay of a few days or weeks before you can access your money. Inquire with the bank on wait times
based on the type of deposit you will make.
CREDIT CARDS
If you have no credit history in the U.S., it may be difficult to obtain a credit card. You can establish a
credit history by obtaining a “Secure Credit Card” which will require you to deposit money for its
usage. Within a few months of using the Secure Credit Card, you may be eligible for other credit
cards. However, you may need a Social Security Number to be eligible to apply.
CHECKING & SAVINGS ACCOUNTS
We recommend that all students open a checking account to pay bills such as rent or utilities. Most
checking accounts include an ATM / Debit card so you can withdraw money from your account and
use it for purchases. If you are working, you can request that your salary be directly deposited into
your checking account every month (a safe and convenient option). Be aware that some debit cards
have credit card logos on them (such as Visa, MasterCard etc.) and can function like a credit card
for purchases. However, the payment is drawn from your checking account directly.
UNIVERSITY OF OREGON International Student Arrival Handbook 19
MONEY & BANKING
TYPE OF CALL
Life-threatening emergency
Crimes, Suspicious or Urgent
Situations on Campus
Directory Assistance
Calling outside the U.S.
Calling inside U.S.
Calling an on-campus number
National Suicide Prevention Hotline
HOW TO CALL
Call 911
This is the national emergency number for police,
ambulance services, and fire department.
541-346-2919
If you are on campus, this is the UO Police dispatch
number (24 hours). Save on your cell phone.
Call 411
An operator will give you phone numbers for people and
businesses. There is a $1.25 fee.
Call 011 + country code + city code + phone number
See below for “collect calls.”
Call 1 + three digit area code + seven digit phone number
Call only the last five digits of the phone number. For
example, the number for the ISSS office is 541-346-3206,
so you would dial 6-3206.
Call 988
This is a national network of local crisis centers that
provide free and confidential emotional support to people
in emotional distress 24 hours a day, 7 days a week.
Making calls in the U.S. is confusing! A U.S. telephone number has 10 digits. The first 3 digits is
called the “area code” and the last 7 digits is the “number.”
UNIVERSITY OF OREGON International Student Arrival Handbook 20
TELEPHONE
SERVICES
MOBILE PHONES
Since you may already have a mobile phone in your home country, you will need to inquire about its
use in the U.S. Many companies have international plans. However, it may be more economical to
purchase a new phone after you arrive here. Major cell phone companies include: AT&T, T-Mobile,
Verizon, MetroPCS, and Sprint.
Some cell phone companies in the U.S. require that you have a Social Security Number (SSN) to
purchase a service plan. If you don't have an SSN immediately, ask the cell phone companies about
service plans that do not require a SSN.
CampusSIMs is a mobile phone service designed for international students studying in the United
States. Their mobile app allows customers to get their phone registered anywhere they have WIFI
and have an American phone number the moment they arrive to the United States. All plans are no
contract with no activation or cancellation fees. Plans start at 2GB of data with unlimited talk and
text for $15/month. You should have received a SIM card with your I-20 mailing and additional SIM
cards will be available upon arrival.
PASSPORT & ARRIVAL DOCUMENTS
Use your passport as your main proof of identity until you can get your UO ID card or your Oregon’s
Driver’s License or Social Security Card (if desired).
As soon as you are able to obtain other types of photo identification, put your passport in safe
storage and carry a photocopy of it. Having photocopies of arrival documents will also help you
considerably when replacing them in the case of loss or theft.
UNIVERSITY OF OREGON International Student Arrival Handbook 21
IDENTIFICATION
F-1 students with a job offer letter and work permission
J-1 students with a job offer and a work authorization letter from their DS-2019 sponsor
J-2 dependents with work permission from the USCIS (EAD)
Individuals with other types of immigration status allowing employment
Never carry your Social Security card or number with you
Be very careful with any forms, applications or other materials that may have your SSN on it
Never give your SSN to someone who calls you by phone (this is a scam!)
Never reply to email or web sites that request an SSN
SOCIAL SECURITY CARD / SOCIAL SECURITY NUMBER (SSN)
A Social Security number (SSN) is required for everyone who works in the U.S., including non-
immigrants. It is not a work permit, nor is it a health insurance benefit. The SSN is used by the
government to collect taxes from employees’ paychecks. Certain non-immigrants (such as F-1 and J-
1) are not required to have Social Security taxes deducted from their pay. If you are planning to work
in the U.S., you must apply for a Social Security Number. An SSN is issued once per lifetime. If you
have previously had an SSN, but do not have the card or do not remember the number, you can apply
for a duplicate card if you meet eligibility requirements. F-2 dependents are not eligible for SSNs.
The following people are eligible to apply:
Most businesses do not need an SSN from you unless it is for credit purposes (loans, credit cards,
etc.) If a business requests an SSN solely for ID purposes, you can request that the business create
an ID for you. You do not need an SSN to open bank accounts. If a bank clerk insists on an SSN, ask
to speak to a manager.
HOW TO APPLY
Applications made too early may be rejected or delayed much longer than the usual process.
Students must have an on-campus job or Graduate Employee position and must be physically
present in the U.S. to apply for an SSN. The Social Security Administration (SSA) is required to verify
your legal entry into the U.S. before issuing an SSN. Follow these instructions on how to apply.
SSN SAFETY
Although an SSN is only meant to be used for tax and government purposes, it is often used by
financial institutions, businesses, and others as a unique identification number. Because the SSN is
a unique ID, it is often the target of “identity theft.” Therefore, you should be very careful about
where and to whom you give your SSN.
isss.uoregon.edu/social-security-number
Driver's License & UO ID
oregon.gov/odot/DMV/driverlicenseforall
isss.uoregon.edu/first-year-support
onestop.uoregon.edu
graduatestudies.uoregon.edu/onestop
isss.uoregon.edu/basic-needs-resource-guide
FIRST-YEAR CAMPUS RESOURCES
We know how difficult it can be to know where to go for information and navigate websites. We
have complied some important key resources you may need in your first year and beyond.
UNIVERSITY OF OREGON International Student Arrival Handbook 22
UO ID CARD
To get your UO ID card, simply bring your passport and
student ID number (95*) to the ID Card Office in the EMU
on the ground floor near the Information Center. You will
have your photo taken on the spot, so be prepared to
smile!
Your UO ID is valid for as long as you have an active
relationship with the university. You do not need to
renew your UO ID annually.
Any U.S. State or territory
The District of Columbia
A Canadian Province or another country
Your permanent residence is outside Oregon;
You are in the military stationed in Oregon;
You are attending school in Oregon and are paying non-resident tuition; or
You do not plan to take any steps to become a resident of Oregon.
OREGON DRIVER'S LICENSE
Non-Residents (paying non-resident tuition)
As a visitor, you can legally drive in Oregon if you have a valid driver license from:
You are considered a visitor if:
transportation.uoregon.edu
GETTING TO AND FROM EUGENE
TRAIN & BUS
Amtrak
Amtrak Cascades runs from Eugene north to Seattle with stops in many cities along the way.
The Coast Starlight route runs from Seattle to Los Angeles, with a stop in Eugene.
433 Willamette St | Eugene, OR 97401
POINT Cascades
Runs four trips a day between Eugene and Portland. Tickets are sold through the Amtrak website.
Law School bus stop
Greyhound
Greyhound has more destinations than any other service.
433 Willamette St | Eugene, OR 97401
AIRPLANE
Eugene Airport (EUG)
There are no scheduled bus or shuttle trips from campus. Instead, use a rideshare app like UBER.
Portland Airport (PDX)
Groome Transportation has direct routes to and from PDX and picks up right on campus.
GETTING AROUND EUGENE
BIKE
Eugene is one of the most bike-friendly towns, with plenty of bike lanes. Biking is also the easiest
and most afforable mode of transportation. However, bike theft is also very high in Eugene, so make
sure to lock up your bike very carefully. Bicycle cages and lockers are available on campus for rent.
You can buy a used bike on Craigslist or Facebook Marketplace, or buy a new bike at any of the
great bike shops in Eugene.
PeaceHealth Rides also has bikes available in ports around town when you need one for short, point-
to-point trips. Special discounts are available to UO students, faculty, and staff.
The UO Bike Program in the EMU offers a wide variety of resources, from fix-it classes to biking trips.
BUS
UO students have access to a free bus pass for getting around campus and Eugene.
RIDESHARE
UBER and Lyft are widely available in Eugene.
transportation.uoregon.edu/bus
UNIVERSITY OF OREGON International Student Arrival Handbook 23
TRANSPORTATION
Bodily injury and property damage liability
$25,000 per person
$50,000 per crash for bodily injury to others
$20,000 per crash for damage to others’ property
Personal injury protection
$15,000 per person
Uninsured motorist
$25,000 per person
$50,000 per crash for bodily injury
Car ownership can be expensive. In addition to the cost of buying a car, you will need to pay annual
registration fees, car insurance, and parking fees. However, cars allow you the freedom to explore
the natural wonders Oregon has to offer.
CAR RESEARCH CAR BUYING
CAR TITLE & REGISTRATION
Once you buy a car, you need to register it and get license plates at the Oregon Driver & Motor
Vehicle Services (DMV) Offices.
CAR INSURANCE
In Oregon, it is illegal to drive without liability insurance coverage. You must give your insurance
policy number every time you register a vehicle. The minimum insurance a driver must have is:
There are many major insurance companies including AAA, Allstate, State Farm, Progressive and
Liberty Mutual. Shop around and consider different insurance companies because prices vary. Ask
the company if they offer special discounts for a good driving record or for students.
UNIVERSITY OF OREGON International Student Arrival Handbook 24
Car Buying & Ownership
kbb.com
bbb.org
consumerreports.org/cars
carfax.com
carvana.com
kendallautooregon.com
facebook.com/marketplace
eugene.craigslist.org
oregon.gov/odot/DMV
UNIVERSITY OF OREGON International Student Arrival Handbook 25
Parking
PARK & RIDE
Lane Transit District maintains 24 Park & Ride locations around Lane County. A Park and Ride allows
you to leave your vehicle in a safe, clean lot and ride the bus the rest of the way to work. LTD Park
and Rides are free on a first come, first served basis.
PARKING METERS
Operate from 7am - 6pm, Monday - Saturday. All meters are FREE after 6pm and on Sundays.
PARKING GARAGES
Garage rates are $1.20 per hour or $8.00 for the day, Monday - Friday
PARKING ON CAMPUS
Almost all parking at the UO requires some type of payment or permit. There are two main types of
parking on campus: Hourly parking and Permit parking.
The majority of parking on campus is managed through license plate recognition, so you will need to
know your vehicle's license plate before getting a permit or paying for hourly parking. Please make
sure that your license plate information is correct and follow all parking rules and posted signs to
avoid a parking ticket.
No parking is allowed on campus from 12am - 5am, except with an appropriate overnight permit.
CARPOOL PROGRAM
Convenient cost sharing and ride matching.
CAR SHARE PROGRAM
Hourly and daily car rental options. UO students as young as 18 are eligible.
60 minutes
5 hours
10 hours
$1.35
$6.75
$13.50
ltd.org/park-ride-locations
Overpark & Parcade garages
Library parking
All city garages
First hour FREE
Max of 3 hours Monday - Friday (limited availability)
Saturday, Sunday, and every day after 6pm are FREE
transportation.uoregon.edu/parking
CULTURE SHOCK
Culture shock is the natural reaction to a series of transitions that occur when we are uprooted
from our cultural environment and transplanted into a new situation where the language, gestures,
customs, signs and symbols that have previously helped us to make sense of our surroundings
suddenly have no meaning or have new meanings. Most of all, we have lost our social supports
(family, friends, classmates, coworkers) and we must begin again in a place where things are
unpredictable. While the words “culture shock” imply something immediate, the onset is usually
gradual and cumulative. Everyone experiences culture shock differently.
HEALTH &
WELLNESS
Remind yourself that everything you're feeling is perfectly normal
Be patient and give yourself the time to work through this process
Keep in touch with your friends and family back home via email, text, or telephone
Surround yourself with familiar items, such as photos or ornaments
Maintain contact with your ethnic group as well as local students
Take good care of yourself. Eat well, exercise, learn relaxation and stress reduction techniques
Look for activities that will put you in contact with other students who share your interests
Maintain your self-confidence; follow your ambitions and continue your plans for the future
Find out what campus services offer help for international students dealing with culture shock
Maintain a sense of humor. Be able to laugh at yourself and at the predicaments you get into
Resist the temptation to constantly disparage the host country. Begin to consciously look for
logical reasons for anything in the U.S. that seems strange, confusing, or threatening. There are
reasons why Americans do things differently than people do in your country
Talk to someone about your experiences. Do not be afraid to talk to family, friends, members of
your host department, a trained counselor or the staff at the ISSS office, especially if you are
thinking of leaving the U.S.
SUGGESTIONS FOR A SMOOTH ADJUSTMENT
UNIVERSITY OF OREGON International Student Arrival Handbook 26
MEDICAL FACILITIES & EMERGENCIES
UO HEALTH SERVICES
The UO provides primary care, mental health services and counseling, and other clinical services for
all UO students, staff, and faculty. Their website also contains resources on health insurance, urgent
care and hospital facilities in the area, and COVID-19 testing.
health.uoregon.edu
Eugene PD: Emergency
Eugene PD: Non-Emergency
UO PD: Non-Emergency
9-1-1
541-682-5111
541-346-2919
EMERGENCY & NON-EMERGENCY RESPONSE NUMBERS
UO Counseling Service: After hours
SAFE Hotline
541-346-3227
541-346-7233
SPOUSES & PARTNERS
If your spouse/partner accompanies you during your stay in the U.S., you will need unique services
and resources to help them feel at home. Living in one of the UO family housing units is a good way
to find community and supportive resources.
UNIVERSITY OF OREGON International Student Arrival Handbook 27
FAMILY &
PARENTING
EDUCATION
If they decide to pursue a degree program while in the U.S., speak with an advisor in ISSS well
in advance to make sure it is legally possible to do so. For example, F-2 visa holders must
change their visa status to F-1 before beginning a full-time study program. This can be a
lengthy process (up to a year), and planning is necessary to make sure a change of status is
completed smoothly and on time.
EMPLOYMENT
Getting a job in the U.S. is a good way for them to become integrated into the community and
gain valuable experience. Dependents with J-2 status are allowed to apply for a work permit
to work in the U.S. However, many dependent visa types are NOT allowed to have paid
employment in the U.S. such as F-2 and H-4. Check with the ISSS office about your
dependent’s work eligibility before he or she accepts any paid job offers.
UNPAID OR VOLUNTEER WORK
If they are not eligible for paid employment due to their visa status, unpaid or volunteer work
may be a good alternative. As a volunteer, they can gain experience and become a part of the
community.
J-2 Employment
J-2 family members (spouse or child dependents age 14+ of J-1 visa holders) are eligible
to apply for a work permit and work full time in the U.S. Although J-2s are free to seek
employment anywhere they like, the purpose of the employment should be for cultural
enrichment and should not be based on financial need. Be aware that J-2 dependents
cannot apply for a work permit until they are physically present in the U.S. and they
have received an employment authorization card (EAD) from U.S. Citizenship and
Immigration Services (USCIS). Employment authorization cards can take three or more
months to process from the time of application and will need to be renewed yearly.
INTIMATE PARTNER VIOLENCE
Intimate partner violence and emotional abuse are behaviors used by one person in a relationship to
control the other. Violence can be criminal and includes physical assault (hitting, pushing, shoving,
etc.), sexual abuse (unwanted or forced sexual activity), and stalking. Although emotional,
psychological and financial abuse are not criminal behaviors, they are forms of abuse and can lead
to criminal violence. Although both men and women can be abused, most victims are women.
CAMPUS RESOURCES
COMMUNITY RESOURCES
Childcare
education.uoregon.edu/community-outreach-and-services
ctl.uoregon.edu
psi.uoregon.edu/child-and-family-center
teamduckling.uoregon.edu
hr.uoregon.edu/programs-services/work-life-resources/family-resources
211info.org
hsolc.org/everyday-parenting
lanekids.org
resources.parentingnow.org
lookingglass.us
wellmama.help
olum.uoregon.edu moss.uoregon.edu
coopfamilycenter.org
PUBLIC SCHOOL DISTRICTS
4J Eugene School District
Springfield School District
Bethel School District
UNIVERSITY OF OREGON International Student Arrival Handbook 28
The Vivian Olum Child Development Center
Offers UO-affiliated faculty and staff
families first priority and a tuition discount.
Children 8 weeks - 5th grade.
Moss Street Children’s Center
A program of the EMU that offers student
families first priority and a tuition discount.
Children 3 months - 5 years.
The Co-op Family Center
Provides affordable high-quality education for children. This is a contracted program with the ASUO.
CHILD CARE ON CAMPUS
Each program listed below provides a unique environment of high quality early childhood education
and care that exceeds state certification standards. Call the programs directly for information
about openings and schedules:
U N I V E R S I T Y O F O R E G O N International Student Arrival Handbook 29
It is important that you know some of the legal resources available to you as well as the laws
designed to protect children in the U.S. Violations may result in the payment of a fine or arrest.
ACCEPTING PUBLIC ASSISTANCE
Non-immigrants are not eligible for public assistance in the U.S., such as Medicare, Medicaid, and
SNAP. However, the costs of health insurance for family members can be high. If you choose to risk
not having health insurance coverage, you may be incouraged by medical staff to pursue public
assistance. This does not necessarily mean that you are eligible. If you accept public assistance
then leave the U.S. and want to return, you may be stopped at the U.S. border and denied entry until
the amount of public assistance you received has been repaid.
HAVING A BABY & U.S. CITIZENSHIP
If your baby will be born in the U.S., they will be considered a U.S. citizen. U.S. laws do not require that
your baby give up citizenship from your home country (if they are considered as such by the laws of
your country), but your home country may not accept the dual citizenship status. Contact your home
country embassy in the U.S. to register their birth and if you have questions about citizenship.
Parents of a U.S. citizen child are eligible to apply for U.S. permanent resident status when the child
is 21 years old. To travel and re-enter the U.S., your child will need a U.S. passport.
CAR SAFETY SEATS
Anyone riding in a moving car must be wearing a seat belt. Children must be secured in an
appropriate child passenger restraint (safety seat or booster seat) until they are at least 6 years
old or weigh at least 60 lbs. Infants under 20 lbs. must be secured in a rear facing car seat.
UNATTENDED CHILDREN
There are strict laws about leaving very young children alone, either in cars, in public, or at home. It
is a crime to leave anyone in a car who is incapable of getting out without help. It is considered
"child neglect" to leave very young children unattended (such as outside of a restaurant) or home
alone. It is better to awaken a sleeping child than to risk their possible harm and/or face arrest.
CHILD ABUSE
Child abuse is a very serious crime in the U.S. Child abuse is defined as any act or failure to act
(neglect) on the part of a parent or caretaker which results in death, serious physical or emotional
harm, sexual abuse or exploitation or any act which presents an imminent risk of serious harm. In
the U.S., the following people are required by law to report suspected child abuse: Doctors, nurses,
dentists, mental health professionals, social workers, teachers, day care workers, and law
enforcement personnel.
Family & Child Laws
travel.state.gov
