Commercial Auto Quoting and Binding Steps
Effective: 09/23/2023
If you have any questions regarding quoting or underwriting please contact the commercial auto
team.
Pie commercial auto is designed to help small fleets and artisan contractors protect their employees and
businesses. We look for experienced businesses that have a history of coverage and well-managed
operations. Policies are underwritten by The American Road Insurance Company, a subsidiary of the
Ford Motor Company and are rated A (Excellent) by AM Best*.
Submissions will receive a response within 1 business day. Fleets of more than 10 vehicles may take up
to 10 days to receive a quote. Quotes are good for 30 days.
Agents have two options to quote commercial auto with Pie.
Option 1 - Utilize the Pie Partner Portal (best for fleets with less than 5 power units)
The Pie Partner Portal is designed to provide a general price estimate for a small number of
power units. You can enter your client’s information, VINs, and driver details. A price estimate
will be provided with various coverage options.
Steps:
1. Log into your account at partner.pieinsurance.com.
2. Click “Get a Quote” and enter the client’s zip code
3. Choose “commercial auto” in the product selection and enter the client’s information.
4. You will receive a price estimate and confirmation email.
*TARIC is rated A (Excellent) from AM Best as of November 2, 2022. For the latest Best Credit Rating, access www.ambest.com.
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If you would like to proceed with a bindable quote, respond to the email and include the
following information:
- Any changes to coverages or limits desired
- Loss runs for the past 3 years
- Loss runs should be from both current and prior carriers with no lapse in
coverage.
- Loss runs must be dated within the past 60 days.
- Named insured must be the same on all copies.
- Pie will run MVRs on all drivers. (You may include copies if you already have
them)
You will receive a response to the quote request within 1 business day.
Option 2- Provide agency documents with Pie commercial auto supplemental application
If you have a fleet of more than 5 power units you can provide quote information directly in a
spreadsheet or ACORD format. Both will require the supplemental application to be included.
Spreadsheet Steps:
1. Download the Pie quoting template spreadsheet.
2. Download the Fleet Supplemental Questionnaire.
3. Fill in the required information and email with loss runs to
4. Include loss runs for the past 3 years
○ Loss runs should be from both current and prior carriers with no lapse in
coverage.
○ Loss runs must be dated within the past 60 days.
○ Named insured must be the same on all copies.
○ Pie will run MVRs on all drivers. (You may include copies if you already have
them)
ACORD Form Steps:
1. Download and fill out the Fleet Supplemental Questionnaire
2. Attach ACORD forms 125 and 127
3. Return the application with ACORD forms and loss runs to
4. Include loss runs for the past 3 years
○ Loss runs should be from both current and prior carriers with no lapse in
coverage.
○ Loss runs must be dated within the past 60 days.
○ Named insured must be the same on all copies.
○ Pie will run MVRs on all drivers. (You may include copies if you already have
them)
In both cases you will receive a response within 1 business day.
Binding a Quote
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To bind a quote, respond to the quote or email the request to
Binding Steps:
1. Your client will receive an email with a payment link for the initial down payment. Pie
accepts the following payment options:
- Credit card (VISA, Mastercard, American Express)
- EFT (checking or savings accounts)
2. Upon receipt of payment, they'll receive another email from DocuSign with the following
items:
a. Application for the insured to sign via Docusign
b. Copy of Declaration Pages, ID cards and Policy contracts
3. Policy documents are not yet available in the Pie Partner portal. Should you need
additional copies please contact us.
4. Please note that you (agent) will be cc'd on these emails, allowing you to stay informed
and provide any assistance your client may need.
Notes:
”Ford Pro Insure” is a brand of commercial auto policies issued by The American Road Insurance Company (“TARIC”) (NAIC
19631), an admitted insurance carrier and subsidiary of Ford Motor Company and Ford Credit. Ford Pro Insure policies are
sold and administered by Pie Insurance Services, Inc. (“Pie Insurance”), a licensed insurance producer and non-affiliate of
TARIC. (Licenses available at pieinsurance.com/legal/). Information provided is subject to Pie’s and TARIC’s privacy policies
(pieinsurance.com/privacy and fordpro.com/privacy). Not available in all states and situations. Coverage subject to policy terms
and conditions.
CONTACT INFORMATION
Pie Insurance Commercial Auto Department
Call: (800) 438-5374 (9am-6pm EST)
Email: [email protected]
Address:
1755 Blake Street
5th Floor
Denver, Colorado 80202
Customer Service - Commercial Auto Products
M-F 9am-6pm ET
(800) 438-5374
Customer Service - Workers’ Compensation
Products
M-F 9am-9pm ET
(855) 880-0204
Pie Claims Reporting:
1-844-581-0828
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