PUBLIC
Speaker’s Name, SAP
Month 00, 2021
Simplify App Development using SAP’s Extension Suite
Powering the Intelligent Enterprise
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Introduction to SAP Extension Suite
Motivation, main components in scope, extension approaches for S/4HANA
Customer showcase Clean ERP using Extension Suite
Best Practices and Lessons Learned
Product showcase Overview, UX and expected benefits
Q/A
What We’ll Cover
Introduction to SAP Extension Suite
APPLIC ATIONS
BUSINESS PROCESS
SU ST AINABILITY M ANAGEM ENT
EXPERIENCE M AN AGEM ENT
INTELLIGENT S UITE INDUS TRY CLOUD
BUSIN ESS NETWORK
ACROS S ALL FUN CTION S
BUSIN ESS PROCESS IN TELLIGEN CE
INTELLIGENT ENTERPRISE
Evolved Vision.
SA P DATA C EN TER
OR
HYPER S CALER
INFRASTRUCTURE
TECHNOLOGY
BUSIN ESS TECHN OLOGY PLATFORM
4
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© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER
Processes
People
Systems
Data
Focus transformation
and improvement
holistically on
Business Processes
Order-to-Cash
Procure-to-Pay
Record-to-Report
HR R&D
Marketing
Supply Chain
Spend Management
Sales
Finance
Companies need to
Intelligence
6
© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER
change the way
they run their
businesses
Understanding Processes
and seamlessly transform
them towards End-to-end
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© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER
automation
© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
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BUSIN ESS NETWORK
KEY ELEM ENT
Business Process Intelligence.
BUS INES S PROCES S
BU S INESS P ROCESS INTELLIGENCE
Flexible Configuration Process Improvements
Process Insights
ACROS S ALL FUN CTION S
APPLICATIONS
SU ST AINABILITY M ANAGEM EN T
EXPERIENCE M AN AGEM ENT
INTELLIGEN T S UITE INDUS TRY CLOUD
BUSIN ESS TECHN OLOGY PLATFORM
TECHNOLOGY
SAP DATA CENTER HYPER SCALER
INFRASTRUCTURE
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Improve
Business process intelligence from SAP enables organizations to continuously
understand, innovate and transform all of their business processes.
BPI : In s i g h ts * BPI : Im p r o v e m e n t
*
SI G N AVI O
* preliminary name
Model, Manage, Collaborate & Govern
“Homebase”
Benchmarking
Services
KEY ELEM ENT
Business Technology Platform.
TECHNOLOGY
ANALYTICS
APPLICATION
DEVELOPMENT
& IN TEGRA TION
DA TA B AS E & DA TA
MANAGEMENT
INTELLIGENT
TECHN OLOGIES
BUSINESS PROCESS
BUSIN ESS NETWORK
SU ST AINABILITY M AN AGEM EN T
BU S INESS TECHNOLOGY P LATFORM
APPLIC ATIONS
ACROS S ALL FUN CTION S
BUSIN ESS PROCESS INTELLIGENCE
EXPERIENCE M ANAGE M ENT
INTELLIGEN T S UITE INDUS TRY CLOUD
SAP DATA CENTER HYPER SCALER
INFRASTRUCTURE
1
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Business Intelligence
Augmented Analytics
Predictive Analytics
Collaborative Planning
Data Warehousing
Data S torage
Data Processing
Data Integration
Data Orchestration
Information Governance
Master Data Management
Integration
Extensibility
Business Process
Optimization
Business Services
User Experience
Artificial Intelligence
Machine Learning
Intelligent Robotic Process
Automation
Blockchain
Internet of Things
Cloud,
on premise,
hybrid, edge
Any data store
connectivity
DEEP DIVE
Business Technology Platform.
Open runtime
Open API
Open environment
Foundational
services
ANALYTICS
APPLICATION
DEVELOPMENT
& IN TEGRA TION
DA TA B AS E & DA TA
MANAGEMENT
INTELLIGENT
TECHN OLOGIES
BU S INESS TECHNOLOGY P LATFORM
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Third-Party
SAP Extension Suite
Simplify development of your application extensions
Digital
Experience
Digital Process
Automation
Development
Efficiency
Multi-Cloud Foundation
Best run
practices & guidelines Enterprise grade
intelligent technologies
Ready-to-use
business services & applications
SAP
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SAP Extension Suite
Simplify development of your application extensions
Digital Process
Automation
Digital
Experience
SAP Mobile Services
SAP Launchpad service
SAP Fiori
SAP Work Zone
SAP ConversationalAI
Best run
practices & guidelines Enterprise grade
intelligent technologies
Ready-to-use
business services & applications
Third-Party
SAP
Multi-Cloud Foundation
Development
Efficiency
SAP Business Application
Studio
SAP Low Code Tools
SAP Prog Models/Runtimes
SAP DevOps service
SAP Enterprise Messaging
SAP Workflow Management
SAP iRPA
SAP Live Process Content
SAP Process Mining
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The Business Technology Platform Advantage
Pre-Built Content
1,800+ prebuilt
integration packs
160+ connectors to SAP
and third-party systems
Over 100 pre-built
Analytics content
packages
Industry & LOB content
and process workflows
Cloud Native Extensions
Extend S/4HANAto new
users
Modify or add new
functionality quickly
Extensions upgrade
seamlessly
Minimizes maintenance
costs
Partner Ecosystem
Access to 15,000 partners
across 25 industries
Deliver digital content and
business workflows
Implement best practices
Minimal Risk
Credits to pilot for free
Consumption based
pricing
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© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL
Tactically
Mobilizing
your
Business
The SAP
Extension Suite
Use Case Services
Recommendations
To:
…Enable New
Differentiating
Business
Solutions
…Provide Digital
Workplaces for the
Intelligent
Enterprise
Getting Started
Simplify your
Application User
Experiences
Deliver Agile
Process
Automation
Core Services for Operating SAP Extension Suite
Improve how you monitor, run, and scale your environment
*Additional Use Cases will / may be added over time
SAP Extension Suite use case “Recommended Services”
An easy way to start your transformational journey with the Extension Suite
Accelerating your Innovation and Development
Benefits of Extending S/4HANA with SAP BTP
IT Perspective
De-coupling of extensions and standard tight
integration with SAP & third-party apps
Agility of extensions based on
de-coupling from standard
High development
productivity and business
user empowerment
Renovate existing custom &
partner apps (z-code)
Business Perspective
Competitive advantage with custom specific
innovations of business processes
Differentiate with extensions of
business processes and benefit
from custom/partner IP
Insight to action: Contextual
insights at the point of decision
Intelligence: Beyond
automation, to predictive
suggestion
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Accelerate and
simplifymigration
Migrate and maintain
relevant data, deliver trusted
master data, and keep the
core clean by decoupling
custom code
Optimize and
automate business
processes
Integrate, optimize, and
automate processes with
1,800+ pre-built integrations
and comprehensive tools
Differentiate to gain
competitive advantage
High value Analytics and
Intelligent Technologies are
embedded in SAP S/4HANA to
accelerate customer value
realization
SAP Business
Technology Platform
SAP S/4HANA
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BTP Is Purpose Built for the S/4HANA Journey
ERP Replacement
Continuous
Improvement
Cycle
Automate &
Optimize
Processes
Monitor
Processes
Redefine User
Experience
Re-Invent
Processes
Extract, Clean &
Move Data
Define
Processes
Configuration &
Modification
Integration
Execute
Processes
GO LIVE
Intelligent Enterprise
Convert data & code with pre-built conversion services
Integrate to SAP & 3
rd
Party Systems with pre-defined integration flows
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Automate S/4HANA processes with pre-built workflow patterns
Create Role based dashboards with pre-delivered embedded analytics
Redefine the user experience with pre-built intelligent bots
BTP Accelerates Move to S/4HANA
SAP Applications
MAINTAIN CLEAN DATA
2
SAP Data Quality Management
SAP Data Enrichment
SAP Intelligent Robotic Processing
SAP Enterprise Messaging
SAP Business Application Studio
4
INTEGRATE 3
rd
PARTY APPLICATIONS
SAP API Business Hub
SAP Integration Suite
INTEGRATE SAP APPLICATIONS
SAP API Business Hub
SAP Integration Suite
3
Visit Discovery Center for more use cases
1
MOVE DATA & EXTENSIONS
SAP Fiori App Custom Code Migration
SAP Intelligent Robotic Processing
3
rd
Party Applications
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Explore BTP Acceleration Use Cases
MOVE DATA & EXTENSIONS
Custom Code Migration Application
Business Partner Data Conversion
Automated Upload of Documents
INTEGRATE 3
rd
PARTY APPLICATIONS
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INTEGRATE SAP APPLICATIONS
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Integrate with SAP Concur
Synch Purchase Requisition Documents to SAPAriba Buying
Integrate with SAP Field Service Management
Integrate with SAP Fieldglass
Integrate with SAP Subscription Billing
Integrate with SAP SuccessFactors Employee Central
Integrate with SAP Supply Base Optimization
Integrate with SAP Customer Engagement Center
Integrate with SAP Project Intelligence Network
Integrate with SAP Market Rates Management
Publish Documents from SAP S/4HANA Cloud to SharePoint
Integrate IAS with Third-party IDP
Integrate with OEM Just-In-Time Solution
Integrate with AvalaraAvaTax
Integrate with Vertex Tax Solution
Integrate with Third-party Payroll
Integrate with Salesforce
Integrate with Jira
1
Credits provide partial discount
Visit Discovery Center for more use cases
MAINTAIN CLEAN DATA
Business Partner Background Check
Business Partner Master Data Check
Eliminate data duplication in your master data
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Credits provide partial discount
Visit Discovery Center for more use cases
3
rd
Party Applications
BTP Optimizes S/4HANA Processes
1
SAP Applications
AUTOMATE APPROVALS
SAP Workflow
SAP Live Process Content
SAP Business Application Studio
SAP Document Management
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DATA CHANGE NOTIFICATIONS
SAP Business Events Queue
SAP Launchpad Service
SAP Business Application Studio
2
AUTOMATE PROCESSES
SAP Workflow
SAP Business Rules
SAP Enterprise Messaging Service
Business
Partners
6
EMPLOYEE SELF SERVICE
SAP Mobile Services
SAP Launchpad Service
SAP Business Application Studio
AUTOMATE DOCUMENT EXCHANGE
1
3
SAP Integration Suite
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ROLE-BASED DASHBOARDS
SAP Analytics Cloud, Embedded Edition
SAP Launchpad Service
Other data
sources
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Explore BTP Optimization Use Cases
DATA CHANGE NOTIFICATIONS
AUTOMATEAPPROVALS
Automate Payment Data Approvals
Automate Capital Expenditure Approvals
Automate Purchase RequisitionApprovals
Add additional approval steps to an SAP
S/4HANA standard process
Automate Document Centric Approval Process
New/Changed Sales Order Alerts
AUTOMATE PROCESSES
Automate Contract to Purchase Requisition
Assignment
EMPLOYEE SELF SERVICE
Mobile Access to HR Data
Mobile Self Service for Remote Workers
AUTOMATE DOCUMENT EXCHANGE
1
Automate Supplier Document Exchange
Automate Procurement Document Exchange
ROLE-BASED DASHBOARDS
Live HR Data Cross-Suite Reporting
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Credits provide partial discount
Visit Discovery Center for more use cases
BTP Differentiates S/4HANA for Advantage
SAP Applications
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INTELLIGENT DATA CLASSIFICATION
Data Attribute Recommendation
Service Ticket Intelligence
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VOICE & CHAT INTERFACE
SAP Conversational AI
SAP Intelligent Robotic Process Automation
2
INTELLIGENT DOCUMENT PROCESSING
Intelligent Robotic Process Automation
Document Information Extraction
4
RAPID DATA ENTRY
Business Application Studio
Assets
3
PREDICTIVE ASSET MAINTENANCE
SAP Internet of Things
SAP Edge Services
3
rd
Party Applications
Visit Discovery Center for more use cases
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Explore BTP Differentiation Use Cases
VOICE & CHAT INTERFACE
INTELLIGENT DATA CLASSIFICATION
Automate Material Data Classification
Automate Ticket Handling with Service
Ticket Intelligence
Access documents via a chatbot.
Supplier Invoice Status Checks
INTELLIGENT DOCUMENT PROCESSING
Automate Document Processing
Automate Document Data Extraction
Automatic Return Creation from Excel
RAPID DATA ENTRY
Quick Work Time Entry
PREDICTIVEASSET MAINTENANCE
IoT enabled Field Service Management to
automate Service Calls
Visit Discovery Center for more use cases
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+
Accelerate and
simplifymigration
Optimize and
automatebusiness
processes
Differentiate to gain
competitive advantage
SAP Business
Technology Platform
SAP S/4HANA
Move Data & Extensions
Keep Data Clean
Integrate SAP Applications
Integrate 3
rd
Party Applications
AutomateApprovals
Automate Processes
Automate Document Exchange
Data Change Notifications
Role-Based Dashboards
Employee Self-Service
Intelligent Data Classification
Intelligent Document
Processing
Predictive Asset Maintenance
Rapid Data Entry
Voice & Chat Interface
Discover these use cases and more:
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Motivation and main components
The Problem
“Break-fix”
Continuous
Improvement
Core
Baseline Configuration
Competitive Advantage
“Nice to have”
Using ERP as a
development
platform
Outdated
requirements
Technical Debt
Technical Debt
Difficult to upgrade,
extend other BU or
acquired companies
due to accrued
technical debt
1
SAP is Innovating
at a pace never
seen before,
requiring regular
upgrades to take
advantage of ERP
innovations
2
Difficult to use
edge
technologies
for innovation
3
Traditional ERP Implementations
Fit to Standard and deploying Clean ERP is the Solution
“Break-fix”
Continuous
Improvement
Core
Baseline Configuration
Competitive Advantage
“Nice to have”
Core
Baseline Configuration
Competitive Advantage
Reduce
Technical
Debt and
pursue “Clean
ERP”
1
Using ERP as a
development
platform
Outdated
requirements
Technical Debt
Business Technology
Platform
Micro
service
Micro
service
Micro
service
Platform First approach to enable Competitive
Advantage
2
Leverage Business
Technology Platform
Capability to enable
Competitive Advantage
Improve
Upgradability and
Extensibility of
Digital Core
Provide momentum
for digital
transformation
using edge
technologies
Ability to migrate to
S4HANA Cloud in
future
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Motivation
Extend current cloud and on-
premise applications
Deploy pre-built app extensions
Leave the core whole (Clean ERP)
Use intuitive toolsets to accelerate
development for extensions
Extend
Integrate on-premise and cloud
applications
Connect apps, data and business
processes
Leverage prebuilt API’s to
accelerate development
Use business rules, workflow and
oData provisioning to interact with
on-premise
Integrate
Build Applications using RAD tools
Realize value quickly independently
of On-Premise activities
Leverage new technologies IoT,
ML, Big Data, bots
Bring your own language for
developer flexibility
Innovate
Extend
Business Technology Platform Key Capabilities
Overall Extension Strategy adhering to Clean when customizations are needed
In App Extensions within S/4HANA
Key Capabilities using
the In App Framework:
Side by Side Extensions using Business Technology Platform (BTP)
Clean ERP Reference Architecture
SAP Business Technology Platform
SAP Analytics Cloud Tenant
Global Account, Subaccount, Space
UI
Layer
Mobile
Desktop
Connectivity
Service
SAP S4HANA
OR Business Suite
Cloud Solution
from SAP
SAP Success factor
Solutions
SAP C/4HANA Suite
And more
Data Center
Identity Authentication Tenant
Corporate Identity Provider
Secure tunnel
Mobile
APP
Application
ABAP, CAP
Centralized
Fiori
Launchpad
Mobile
Service
SAP HANA
Cloud
Business
Rules
Workflow
SAP S/4HANA Cloud
OData
Open Data
Connectivity
In App
Framework
OData/xDATA
Business Event
Business Event
OData
Data
Replication
Trust
Use In App and Side by Side
Approaches
Protect the Digital Core for
future upgrades
API First Approach
Use SAP provided API’s and
Integrations
Simplify the Architecture
Use Cloud components
where possible
Configuration, not coding
Leverage SAP’s In App
framework and standard
Integration / Extensions
before coding
Customer Showcase Clean ERP
Customer Showcase
Scenario: Consolidation of multiple legacy SAP and non-SAP landscapes into a single global instance of
S/4HANA. Desire to adhere to standard and where customizations are needed to follow adherence to a
clean core, to enable easier upgrades and agility in the future.
Solution:
Run the program using
available In App and
Side by Side using
BTP Extensibility Suite
approaches to ensure
ease of upgrades in
the future, and the
ability to upgrade
without downstream
impacts due to custom
code
Objectives:
Leverage configuration and not coding using both In App as
well as rapid application development (RAD) tools in BTP
Use BTP services in the Extension Suite to decouple the
extensions from core S/4HANA
Full DevOps and CI/CD pipelines to automate migration of
apps across landscapes and ensuring code quality
Governance Model to ensure that approved extensibility
approaches are used in order to keep the Core clean from
customizations
Example Use case with In-App and Side by Side in scope
Governance Components How do we guide the build teams on adhering to Clean?
1
Usage of
approved
Extensibility
Approach
Prebuilt Extensibility
Approaches aligned to
SAP’s extension
recommendations.
Complete with when to use
/ not use, tutorials and
details for developers to
leverage.
2
Decision Flows to
guide the teams
on what
Extensibility
Approach to use
Detailed decision flows
guiding our technical team
on when to use what
approach. Ensures that
the correct Extensibility
Approach is used for the
gap or requirement.
3
Use of diagrams
to show end to
end design
Use of Diagrams which
show how the end-to-end
design works, including
required components as
well as optional add-ons
depending on needs.
Best Practices and Lessons Learned
Guiding Principles Achieving Clean ERP
Fit to Standard Use standard wherever you can
Use In App and Side by Side Approaches
Use whitelisted API & CDS views, no custom oData API’s in the Core (i.e. SEGW)
Keep the Core Clean
Only use Cloud Foundry Neo is being deprecated
Develop innovations on BTP
Use Fiori UI/UX and SAP’s Central Fiori Launchpad in BTP
No Classic Extensions (Yellow or Red patterns)
Ensure all standards are updated regularly, as SAP pushes updates frequently
Be Flexible, as SAP pushes new innovations and changes to BTP and the In App framework regularly
Stay up to date, innovations come quickly, SAP Developer Tutorials and OpenSAP are two great resources
at your disposal
Look at SAP’s BTP Discovery Center frequently for new services and major updates to existing services:
https://discovery-center.cloud.sap/
Leverage the trial account for exploration and to see what is possible, this environment also includes beta
features
Lessons Learned
Product Showcase Overview, UX and Benefits
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SAP Work Zone Digital workplace drives employee engagement
Strategy
Central entry point
Deliver holistic platform to build central
entry point for SAP and third-party apps
Plus more towards digital workplace
solution, e.g. workflow with guided
experiences, central inbox with task center
Intranet and business community (B2B/B2C
extranet/portal)
Rich integration content
Provide rich integration content to enable
industry and line-of-business solutions (by
partnering with other SAP product teams,
partners and customers): SAP content
packages
Store for third-party content packages
Custom-build content packages to extend
based on individual requirements
Is a digital workplace
Drives employee engagement
Access anywhere, for all
members of the organization
(including the deskless worker)
SAP Work Zone
Digital workplace solution is a new category, not Portal 2.0 or Jam Collaboration 2.0. SAP Work Zone is not a successor product of Portal or Jam event though it offers a smooth transition path. -
Analysts see SAP as one of the drivers, for instance leader in MXDP, Multi-experience development platform, Source: SAP Homepage (July 13,2020, link, referring to Gartner study)
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Three areas to meet your needs in New Normal
Digital Workplace with
SAP Work Zone
Finance Sales Supply Chain
Sourcing and
Procurement
Information
Technologies
Human
Resources
Asset
Management
Research and
Development
Manufacturing
SAP S/4HANA SAP Concur
LINES OF BUSINESS
Deskless Worker Central Entry Point Community
Multi-channel access for all
employees in new normal
Evaluation of launchpad to digital
workplace
Business-to-business and
business-to-customer collaboration
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Central Entry Point
- The ‘face of the Intelligent Enterprise’
Embedded visual Page Editor
Connected SAP business apps
Out-of-box cards and widgets for pages
UI Integration Cards to connect third-party apps
Built-in integration with Conversational AI
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Deeper dive…
USER-FOCUSED
Personalized and easy to use with
role-based data
TEAM COLLABORATION
Utilizing Microsoft Teams
SEARCH
Discover and find information with powerful
content and document indexing
INTEGRATE EXPERIENCE MANAGEMENT
Engage, monitor and measure with
Qualtrics embedded within the experience
MY INBOX
Process workflow tasks that matter to you
within the integrated My Inbox application
SAP BUSINESS APPS
Quick access to SAP S/4HANA and
other frequently used business apps
CREATE GUIDED WORKFLOW EXPERIENCES
Use a template project to build guiding user
experiences on top of workflows
MOBILE READY
Anytime, anywhere access with responsive
web and a dedicated mobile app
UI INTEGRATION CARDS
Embed and display SAP and third-party
business data from across your organization
KNOWLEDGE BASE
Create, retain and share knowledge
across the entire organization
ENGAGING
Central entry point for multi-application
landscape. Configurable page layout.
EXTEND AND DEVELOP
Extend with full IDE based on SAP Business
Application Studio
INTEGRATE CONVERSATIONAL AI
Develop and integrate chatbots
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Architecture
Your Datacenter
Cloud
Connector
INTERNET
or Business Suite
Firewall
Connectivity
Subaccount: Cloud Foundry
Work Zone
Business
Application
Studio
Conversational
AI
UI Theme
Designer
Identity
Authentication
Design Time Environments
Workspaces
Launchpad
My Inbox
ContentCards & Widgets
Search Notifications
...
HTTPS
ON-PREMISE
SAP Cloud Applications
Third-Party Applications
Application
Clients
Secure tunnel
HTTPS
HTTPS
trust
Microsoft Applications
HTTPS
Mobile
Services
Workflow
Management
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Enrich digital workplace experience with Content Packages
SAP S/4HANA SAP Fieldglass SAP Ariba SAP SuccessFactors SAP Concur
Third-Party
END-TO-END PROCESSES
APPLICATIONS
Content
packages:
SAP designed and delivered Partners designed and delivered Customers designed
SAP Work Zone
Digital Workplace
Holistic platform to design and deliver rich
integration content and close user experience
gaps in end-to-end processes across all
business apps
focused primary on SAP solutions focused on SAP and third-party solutions focused on special needs
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Digital Workplace for the Intelligent Enterprise
Customer value
Provide a unified experienceIncrease employee engagementPersonalize the experience
Extend and customize
to your needs
Improve business agilityConduct business anywhere
Deliver an integrated
user experience
Increase productivity
powered by intelligence
Gain faster access
to information
For the user For line of business For IT
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Q
&
A
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