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BOOST PROTECT
SERVICE CONTRACT
THIS PLAN IS NOT INSURANCE POLICY. PURCHASE OF THIS PLAN IS NOT REQUIRED TO PURCHASE OR OBTAIN
FINANCING FOR THE DEVICE.
1. DEFINITIONS.
(1) “You”, “Your”, and “Subscriber” refer to the purchaser of this service contract.
“Obligor”, “We”, “Us” and “Our”: Unless stated otherwise, the company obligated under this Plan is Likewize
Device Protection, LLC (“Likewize”), and You may contact Likewize by mail at 1900 W. Kirkwood Blvd. STE 1600C,
Southlake, TX 76092 or by phone at 888-318-7688.
“Administrator”: Likewize Device Protection, LLC, 1900 Kirkwood Blvd, Suite 1600C, Southlake, TX 76092 (888)318-
7688.
“Accidental Damage from Handling” or “ADH” means any direct and accidental damage including damage, accidental
destruction that is externally visible and which prevents the correct operation of the Covered Device, Screen Damage,
that occurs in the normal Use of handling.
“Damage Fulfillment” means unlimited, approved Claims for repair or replacement fulfilled by Likewize for Accidental
Damage from Handling during the term of this Plan.
“Authorized Service Center” means the location or locations that serve as a repair or replacement service center for
the Program and supply replacements for Covered Device(s).
“Claim” means the request for service that You file with Us when Your Covered Device suffers a Failure.
“Covered Device” means the eligible wireless device owned by You, exclusive of any accessory(ies), owned by You
or Replacement Equipment provided by Us with the unique identification number (International Mobile Equipment
Identity (IMEI), Electronic Serial Number (ESN), Mobile Equipment ID (MEID), or Serial Number) that is on record
with Us when the wireless device first fails to operate properly. To be considered a Covered Device, the wireless
device must have logged outgoing access with Your Wireless Service Provider after the request for coverage for
the Covered Device and within three (3) days prior to reporting the Covered Device failure.
“Effective Date” means the date You purchased the Plan.
“Covered Failure” means Accidental Damage from Handling or Malfunction.
“Malfunction” means the operational or structural Malfunction of the Covered Device’s ability to operate from
defects in parts or workmanship, after the expiration of the manufacturer’s warranty, during the term of Your
enrollment in the Plan.
“Manufacturer Suggested Retail Price” or "MSRP" means the manufacturer's list price or last reported list price of
the Covered Device at the Effective Date of this Plan.
“Monthly Service Fee” means the fee that You pay each month for protection pursuant to the Plan.
“Plan” or “Program” refers to this specific service contract.
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“Processing Fee or Deductible” means the amount that You pay toward Your Claim as specified in this Plan.
“Program Brochure” refers to the documents You received from the Seller summarizing the coverages provided,
enrollment limitations, program requirements, equipment, fees, Processing Fees or Deductibles, service fees or other
charges or material terms.
“Replacement Equipment” means a wireless device of the same make, storage and model (but not necessarily color), or
if the same make, storage and model is not available, the Replacement Equipment will be a different model of similar
feature, functionality and fair market price to the Covered Device at the time of the Claim (but may not be the same
brand or model), with the same operating system and will not be a model that is older than the Covered Device, which
We provide to You in the event of a Failure of the Covered Device. Replacement Equipment becomes the Covered Device
once it has been delivered to You.
“Seller” means the party from whom You purchased the Program specified in the Program Brochure or as listed on Your
receipt.
“Technical Support” means unlimited online and technical support provided by Likewize or one or more of its partners
during the term of this Mobile Protection Plan.
“Wireless Service Provider” or “Boost Infinite” means DISH Wireless, LLC Network
2. Service Contract or Extended Warranty: This Plan complements and/or may overlap with the manufacturer’s warranty
or may also overlap or duplicate other coverages You have (by example, coverage for a wireless device under Your
homeowner’s insurance). The Plan provides coverage for certain failures that an applicable manufacturer’s warranty
may not provide. Please refer to the manufacturer’s warranty to understand what protection is offered and the
duration of the manufacturer’s warranty. Confirmation of enrollment (either by email or text message) and
applicable written communications from Us to You collectively comprise the Boost Protect Contract (the "Contract").
The Contract governs the Device Protection Plan You purchased for Accidental Damage from Handling or
Malfunction, so You should keep this Plan for Your reference. For new and renewed devices, You have thirty (30)
days to enroll in this Plan from the date of device purchase. For “BYO Devices”, You have thirty (30) days to enroll
in this Plan from the date of device activation on the Dish Wireless L.L.C., network.
3. Coverage: In exchange for the Monthly Service Fee paid in accordance to the Payment Terms, We agree to repair
or
replace the Covered Device listed on Your receipt if, under normal conditions and use, the
Covered Device
fails to operate properly due to Malfunction or Accidental Damage from Handling (the “Covered Failures”). All
Covered Devices replaced under this Plan shall become the property of the Administrator. In order to obtain a
replacement or repair, You must:
a) Visit https://protect.likewize.com/boostinfinite/ or call 844-834-5583.
b) Upon Our request, You must take the Covered Device to an Authorized Service Center for inspection and/or
repair.
c) If Replacement Equipment is to be provided, return the Claimed Covered Device as directed upon receipt of
the Replacement Equipment.
d) Be a valid, active, and current wireless Subscriber of Seller.
e) Not have any outstanding debts or fees owed to Us.
f) Parts and service covered under any manufacturer, Wireless Service Provider, or wireless retailer recall or
warranty will be provided under that recall or warranty, as applicable. In neither circumstance will coverage
be provided under this Plan. If the Covered Device is part of a recall or similar effort, this Plan does not apply.
g) Purchase of this Plan is not required in order to purchase or obtain financing for the Covered Device.
4. Eligibility: Covered Device(s) include mobile devices brought in by You that are undamaged and in good working
order that are activated on the Dish Wireless, LLC network (“BYO Device”), and devices purchased from Seller or
provided to You as Replacement Equipment as a result of a Claim against this Plan, or the original equipment
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manufacturer’s warranty are eligible for coverage. You must be able to provide a valid proof of ownership at the
time of purchase and/or Claim. As the program Administrator, Likewize accepts enrollment into the Program at its
sole discretion.
You must not be in breach of any material term of or have engaged in fraud with respect to this Plan
at any time.
a) By entering this Contract, You understand and authorize Likewize to access Your account records with the
Seller to validate Your enrollment and Claim eligibility.
b) We may contact You regarding Your coverage, enrollment, and/or Claim via Short Message Service
(SMS)
text messaging, email or such other means as Likewize determines to be most practicable.
You will assume any and all fees assessed by Your wireless carrier for the SMS text messages. You may opt
out of SMS messaging by replaying STOP.
5. Effective Period of Coverage: This Plan shall become effective upon Your
payment of the Monthly Service Fee
due upon purchase date of this Plan.
YOUR COVERAGE FOR THE COVERED FAILURES UNDER THIS PLAN SHALL BECOME
EFFECTIVE IMMEDIATELY
IF YOU PURCHASED THE COVERED DEVICE NEW, IN
ORIGINAL PACKING, OR CERTIFIED LIKE NEW FROM SELLER
AND AT THE SAME
TIME YOU PURCHASED THIS PLAN, OR WITHIN THIRTY (30) DAYS FROM THE DATE OF
PURCHASE. BYO DEVICES MUST BE ENROLLED IN COVERAGE WITHIN THIRTY DAYS (30) OF ACTIVATION ON THE
DISH WIRELESS L.L.C. NETWORK.
6. Communication and Consents: As the program Administrator, Likewize, accepts subscriptions at its sole discretion.
You must not be in breach of any material term of or engage in fraud with respect to this Plan at any time. It is Your
obligation to keep Dish Wireless, LLC or Likewize informed of Your mailing address, electronic mail address, telephone
number or other messaging addresses. If You do not update the contact information, You agree and consent to
waiving any dispute that a notification sent to an address on record with Dish Wireless, LLC or Likewize that was not
adequate. This consent also allows Likewize to contact You for marketing or other business-related purposes.
a) You understand and authorize Likewize to access Your account records with Dish Wireless, LLC to validate
Your enrollment and Claim eligibility.
b) We may contact You regarding Your coverage, enrollment, and/or Claims via electronic mail, Multimedia
Messaging Services (MMS), Short Message Service (SMS) text messaging or a voice call. You will assume all
fees assessed by Dish Wireless, LLC for the SMS text messages. You may opt out of SMS messaging by replying
STOP.
c) If You Use a mobile application, We may contact You through the mobile application via both notifications
posted on the mobile application or via messages issued through the mobile application.
d) You agree that You may be contacted regarding renewals and upgrade Plans.
e) If the payment card for the Plan expires or cancels, You agree that the payment card replacing the expired or
canceled card may be charged the applicable Monthly Service Fee. By accepting coverage in this Program,
You authorize the financial institution issuing the payment card to (i) release required Subscriber information
for the purpose of validating Claims and (ii) charge Your credit/debit card on file, or the replacement card
issued by the payment card issuer for the card on file, which may include updated validated card information,
including but not limited to expiration date(s), card number(s), and security code(s), as received by Your
financial institution in accordance with applicable law and to release Your contact information. You expressly
authorize and agree for Likewize Device Protection, LLC to obtain information from the financial institution
regarding an expired or canceled credit/debit card and authorize the replacement credit/debit card be
charged the applicable Monthly Service Fee. For clarity, expiration or cancellation of the credit card used to
pay the fees does not cancel Your subscription to the Program.
7. Term and Renewal: The Term Period is monthly. You understand and agree that this Plan will be
automatically
renewed for successive months on a continuous basis unless You or We terminate this Plan
pursuant to Section
“CANCELLATION/TERMINATION AND REFUNDS”. Your failure to pay the
Monthly Service Fee in advance or ceasing
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to be an active Subscriber of Dish Wireless L.L.C., regardless of cessation reason, is considered termination of the
Plan by You and the Plan may not be renewed. No party is obligated to renew this Plan. Prices, conditions, and
limitations of this Plan may change upon renewal. By purchasing this Plan, You agree that You may be contacted
regarding renewals and upgrade Plans.
YOUR EXPRESS AND AFFIRMATIVE CONSENT ACKNOWLEDGING AND AGREEING WITH THE ABOVE PROVISION IS REQUIRED
AND CAPTURED AS PART OF THE SALES PROCESS FOR RECURRING PLANS, AND SUCH CAPTURED AFFIRMATIVE CONSENT IS
INCLUDED IN AND FORMS A PART OF THIS PLAN.
8. Change in Covered Device: This Plan only provides coverage for the Covered Device listed
on Your receipt. If a change
in the Covered Device being used on Your account occurs, You must apply for coverage
of the new device. The new
device will be subject to this Plan at the time of request for a change in Covered Device to the new device, which
may include a higher fee and/or processing fee
and/or a wait period for coverage. If You continue to pay the Monthly
Service Fee after We have been notified of such change in Your Covered Device or a change in Your Covered Device
results from a Claim against this Plan You have agreed to all changes to coverage, service fees and processing fees. Changes
to Covered Device are subject to approval by Likewize; You will be notified within thirty (30) days of request if such
change was denied.
9. Repair or Replacement of Products: At Our sole discretion, We may replace or repair the
Covered Device.
During the term of this Plan, any Replacement Equipment provided to You will be either a new or refurbished device.
If We elect to replace the Covered Device and the identical make and model is no longer available
or unavailable in
inventory, We will replace it with a product of comparable functionality. In all cases, We will
determine product
comparability, including functionality at Our sole discretion. Technological advances and product availability may
result in a replacement product with a lower selling price than the original product. Any time Your Covered Device is
to be replaced or repaired in accordance with this Plan, at our sole discretion,
We may provide cash reimbursement,
gift card or voucher, and electronic payment for Replacement Equipment, not to exceed the lesser of retail purchase
price You paid for the original Covered Device or the cost of a replacement product of like kind and quality,
less any
Processing Fee. If You are eligible for a reimbursement, You will be required to provide proof of purchase for
the
Replacement Equipment. If You select monthly coverage, Your coverage does not expire while Your device is being
repaired for a covered service.
a) Equipment Warranty: Replacement Equipment shall be in good, working order, with housing that is free
from major marks, gouges, cracks or other faults or blemishes. If repaired or Replacement Equipment
Malfunctions within its ninety (90) day warranty period and is returned, such equipment will not result
in an
additional Claim per the Claim limits outlined in this Plan.
b) Replacement Equipment or a repaired Covered Device may not be shipped to a P.O. Box or temporary
address.
c) If the Covered Device is operated outside any state or territory of the United States, the Replacement
Equipment will only be shipped to the address on record.
d) You are solely responsible for backing up the Covered Device prior to submitting the Covered Device for
repair. Likewize has no responsibility for lost or damaged applications, data or program lost or damaged
during the repair of the Covered Device. You should remove any records on the Covered Device that
contain personal or sensitive information (by example, credit card information, pictures or personally
identifiable information).
10. Payment and Fees:
a) Payment: For each Term Period You desire coverage under this Plan, You shall remit to Us a Monthly Service Fee
payable in accordance to these Payment Terms (“Payment Terms”). Your Monthly Service Fee is based on the
Retail Price of
the Covered Device at the time You purchased this Plan. Refer
to the following table for Your
Monthly Service Fee.
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Tier
MSRP of Covered Device at the time
of Effective Date
Monthly Service Fee for Service
Contract
1
$0.00 - $499.99
$5.00
2
$500.00 - $999.99
$8.75
3
$1,000.00 - $1,499.99
$12.00
4
$1,500.00 - $1,999.99
$15.25
Your Monthly Service Fee will be
included on Your bill with Your Wireless Service Provider.
b) Processing Fee Per Replacement or Repair: You shall pay a non-refundable Deductible on
a per Claim basis prior to
receiving any repair or replacement or reimbursement for the Covered Device (the “Processing Fee” or
“Deductible”). Your Processing Fee is based on the Retail Price of the
make and model of the Covered Device at
the time You purchased the Covered Device. Refer to the following
table for Your Processing Fee:
The following Processing Fees apply for this Plan:
Phones
Tier
MSRP of Covered
Device at the time of
Effective Date
Screen
Damage
Only
Damage Fulfillments -
Other
Malfunction
Fulfillments-After OEM
Warranty Expires
1
$0.00 - $499.99
$29.00
$99.00
$99.00
2
$500.00 - $999.99
$29.00
$99.00
$99.00
3
$1,000.00 - $1,499.99
$29.00
$99.00
$99.00
4
$1,500.00 - $1,999.99
$29.00
$99.00
$99.00
Tablets
Tier
MSRP of Covered Device
at the time of Effective
Date
Damage and Malfunction
Fulfillments – All
1
$0.00 - $499.99
$49.00
2
$500.00 - $999.99
$49.00
3
$1,000.00 - $1,499.99
$49.00
4
$1,500.00 - $1,999.99
$49.00
c) Failure to Return Equipment/Non-return Charge: If Your Replacement Equipment is mailed to You, the Covered
Device/ approved for replacement must be returned to Us at Our shipping expense within ten (10) days of receipt.
Otherwise, You must surrender the Covered Device immediately upon receipt of replacement device to the
Authorized Service Location providing the Replacement Equipment and You must solely bear the costs of transporting
the Covered Device to the Authorized Service Location.
You must return the Covered Device as directed by Us, or pay the non-returned equipment charge applicable to the
model of Covered Device that We replace. The non-return fee will be the lesser of the cost to Likewize
to replace
the Covered Device less any Processing Fee or the Retail Price of Your Covered Device at the time of enrollment.
d) Invalid Claim: If, within the latter of Twenty (20) days after You receive the
Replacement Equipment or
Likewize receives the Claimed Covered Device, Likewize determines, in its sole discretion, that Your Claim for
Replacement Equipment is not for a Covered Failure under this
Plan, the Subscriber’s Account shall automatically
be charged an amount not to exceed the manufacturer’s
suggested retail price of the Replacement Equipment less
any Processing Fee/ Service Fee Damage Fulfillment Fee received.
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e) No Trouble Found Fee. If We determine, in Our sole discretion, that upon receipt of the Covered Device that there
is no Failure present on or with the Covered Device, We may charge You an additional No Trouble Found Fee equal
to $100.00.
11. Limitation of Liability and Exclusions. This Plan does not cover the following:
a) Products owned by a Subscriber with a billing address or service address outside any state or territory of the
United States or the District of Columbia.
b) Any and all pre-existing conditions or defects that exist before the effective date of this Plan;
c) Products with altered or removed serial numbers;
d) Products used for rental purposes;
e) Any failure resulting from any cause other than normal use and operation of the Covered Device in accordance
with
the manufacturer’s specifications and owner’s manual, including, without limitation, damages or injury
caused
in whole or in part by acts of God, theft, loss, neglect, abuse, intentional misuse, negligence, mishandling,
misuse,
vandalism, insects, vermin, wild animals, power failure, power surge, power reduction, software viruses or
exposure to weather conditions, including exposure to extreme changes in temperature or humidity;
f) Damage that is cosmetic in nature, including but not limited to scratches, tears, dents and broken plastic on
parts when the damage does not otherwise affect or impede its functionality or materially impair Your use of the
Covered Device/Enrolled Device/Protected Device;
g) Preventative maintenance;
h) Batteries, chargers and car kits;
i) Data lost, corrupted, damaged or otherwise unusable;
j) Claims due to diminished battery life not covered as a Malfunction;
k) Accessories that are non-essential to the functioning of the product;
l) Software including, but not limited to, personalized data or customized software, such as personal information
managers (PIMs), ring tones, games or screen savers;
m) Any alteration, adjustment modification, installation, disassembling, repair, servicing or maintenance
performed on or to the Covered Device by any person other than Likewize, or their respective authorized
representatives;
n) Claimed obsolescence of the Covered Device including technological obsolescence; or
o) The Subscriber’s failure to use reasonable means to protect the Covered Device/Enrolled Device/Protected
Device from further damage after a
failure occurs.
p) Products that are not purchased from Seller or its authorized dealers, unless activated on the Dish Wireless, LLC
network.
UNDER NO CIRCUMSTANCES SHALL LIKEWIZE BE LIABLE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR
CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES, WHETHER ARISING
DIRECTLY OR INDIRECTLY FROM THE
FAILURE OF THE COVERED DEVICEDELAYS IN
REPLACEMENT OF THE WIRELESS DEVICE OR FROM ANY OTHER
CAUSE WHATSOEVER,
WHETHER SUCH SERVICE REQUEST IS BASED ON BREACH OF WARRANTY, BREACH OF
CONTRACT, NEGLIGENCE OR OTHER TORT, STRICT LIABILITY OR ANY OTHER LEGAL
THEORY. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
LOSSES OR EXPENSES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE SUBSCRIBER IF THE
SUBSCRIBER LIVES IN SUCH STATE.
12. No Transfer ; No Third Party Beneficiaries: This Plan and any rights and remedies You have hereunder shall inure
solely to the benefit of the Subscriber and nothing herein is intended to or shall
confer upon any other person or
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entity any legal or equitable right, benefit or remedy of any nature whatsoever under
or by reason of this Plan. This
Plan and any rights or remedies You have hereunder are non-
transferable by You and do not cover any service
request made under this Plan by any other person or entity, and any attempt by You to transfer or assign this Plan
or any rights or remedies You have hereunder shall be null and void and of no force or effect.
13. Cancellation/Termination and Refunds:
a) You may cancel this Plan at any time for any reason by calling Seller at (866)-957-7772, emailing Seller at
[email protected] or contacting Seller at the address listed on Your Receipt. Your right to void this Plan
during the first thirty (30) days following receipt is not transferable
and applies only to the original Plan purchaser.
Likewize may cancel this Plan immediately for any
reason by notifying You in writing. Any cancellation of this Plan
by Likewize shall be in accordance with
applicable state laws and regulations. See the State Specific Variation
Exhibit for more information.
b) Unless otherwise required under applicable law, if You or Likewize cancels this Plan within
thirty (30) days after
You purchase this Plan and You have not made a Claim under
this Plan, the Plan is considered void and Likewize
shall remit to You a full refund of the
Monthly Service Fee paid by You under this Plan.
c) Unless otherwise specified under applicable law, if You or Likewize cancels this Plan within
thirty (30) days after
You purchase this Plan and You have made a Claim under
this Plan, Likewize shall remit to You a full refund of the
Monthly Service Fee paid by the Subscriber under
this Plan less the value of any Replacement Equipment provided
for such service request by Likewize to the
Subscriber.
d) Unless otherwise required under applicable law, if the Subscriber or Likewize cancels this Plan more than
thirty (30)
days after the Subscriber purchases this Plan, Likewize shall remit to the Subscriber the Service Fees paid by the
Subscriber under this Plan allocable to the remainder of the term of this Plan, prorated
on a daily basis, less the
value of any Replacement Equipment previously provided by Likewize to the Subscriber
under this Plan.
16.
Insurance Company Obligations: Insurance Company Obligations: In AR, AZ, CA, CT, DC, DE, FL, GA, HI, IL, MA, ME,
MN, MO, NH, NM, NV, OH, OK, SC, TX, UT, VA, WA, WI, and WY obligations of the Obligor under this Plan are insured
by Universal Underwriters Insurance Company, 7045 College Blvd, Overland Park, KS. 66211, (800) 515-5988, In the
event the Obligor fails to perform or pay any covered service or Claim, pay any refund, pay any requested
performance, or becomes insolvent or otherwise financially impaired, or if satisfaction is not received within 60 days
after proof of loss is filed, You may make a Claim or submit a cancellation request directly with the insurer.
17.
Financial Guarantee: In AK, AL, CO, KY, NY, OR, VT, IA, ID, IN, KS, LA, MD, MI, MS, MT, NE, NJ, NC, ND, PA, PR, RI, SD,
TN, and WV obligations under this Plan are secured by the full faith and credit of Likewize Corp, the parent company
of Likewize Device Protection , LLC. In the event Likewize Device Protection, LLC fails to perform or pay any covered
service or Claim, pay any refund, pay any requested performance, You may contact Likewize Corp. at (682) 348-
0354.
18.
Seller: The Seller of this Plan is not the Obligor, or Administrator of this Plan.
19.
Notices: Any notices required to be given under this Plan shall be in writing and either delivered by
mail, email,
Website posting or another functionally equivalent electronic means of transmission. By providing Us
with Your
email address You expressly consent to receive notices electronically either to the email address We have
on file or
via Website posting. Further, You expressly agree that any electronic communication delivered to You will
be deemed
to have been given or made and received on the day that it was delivered to You, regardless of if You
view the
electronic communication.
20.
State Specific Variations: The state specific variations provided on the State Specific Exhibit attached to this Plan,
control if inconsistent with any
other terms or conditions of this Plan. Please refer to this exhibit for terms that
apply in Your state.
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21.
Entire Plan: This Plan sets forth the entire understanding of the Parties relating to the subject
matter hereof, and all
prior understandings, written or oral, with respect to the subject matter hereof, are superseded
by this Plan. This
Plan may not be modified, amended, waived, or supplemented except as provided
herein. This Plan includes a
“State Specific Variations” Exhibit that specifies any changes to these terms specific to any state law that may be
applicable. All capitalized terms have the meaning provided as defined in Section 1 or within the section the
capitalized term is defined or Used.
22.
Governing Law: This Plan shall be governed by, and construed and enforced in accordance with,
the laws of the
State in which You purchased the Plan.
23.
Amendment; Waiver: No amendment, modification or discharge of this Plan, and no waiver
hereunder, shall
be valid or binding unless contained in a writing specifically referencing this Plan and duly
executed by the Party
against whom enforcement of the amendment, modification, discharge or waiver is sought. Any
such waiver shall
constitute a waiver only with respect to the specific matter described in such writing and shall in no
way impair the
rights of the Party granting such waiver in any other respect or at any other time. Neither the waiver
by either of
the Parties of a breach of or a default under any of the provisions of this Plan, nor the failure by
either of the
Parties, on one or more occasions to enforce any of the provisions of this Plan or to exercise any
right or privilege
hereunder, shall be construed as a waiver of any other breach or default of a similar nature, or as a
waiver of any
of such provisions, rights or privileges hereunder.
24.
Severability: If any portion of the Contract is deemed invalid or unenforceable, it shall not invalidate the
remaining portion of the Contract.
STATE REQUIREMENTS AND DISCLOSURES
THIS PLAN IS AMENDED TO COMPLY WITH THE FOLLOWING REQUIREMENTS AND DISCLOSURES.
Alabama: A twenty-five-dollar ($25) cancellation fee is applicable. CANCELLATION section is amended as follows: A ten
percent (10%) penalty per month shall be applied to refunds not paid or credited within forty-five (45) days of receipt of
returned service Plan.
Arizona: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College Boulevard,
Overland Park, KS 66211, (800) 515-5988. CANCELLATION section is amended as follows: If Your cancellation request is
made more than thirty (30) days from the date of purchase, You will receive a pro-rata refund of the Plan purchase price,
less the cost of repairs made (if any), and less an administrative fee to not exceed the cost of the contract, $50.00, or ten
percent (10%) of the purchase price of the service contract, whichever is less. Exclusions listed in the Plan apply once the
Covered Product is owned by You.
Arkansas: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College
Boulevard, Overland Park, KS 66211, (800) 515-5988. CANCELLATION section is amended as follows: A ten percent (10%)
penalty per month shall be applied to refunds not paid or credited within forty-five (45) days of receipt of returned service
Plan.
California: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation d/b/a: UUSC Service
Company, 7045 College Boulevard, Overland Park, KS 66211, (800) 515-5988. For residents of California, the
Administrator of this Plan is Likewize Device Protection, LLC 1900 W. Kirkwood Blvd. Suite 1600C, Southlake, TX 76092
800-291-7609 CANCELLATION section is amended as follows: A ten percent (10%) penalty per month shall be applied to
refunds not paid or credited within thirty (30) days of receipt of returned service Plan. For all products other than home
appliances and home electronic products, if the Plan is cancelled: (a) within sixty (60) days of receipt of this Plan, You
shall receive a full refund of the purchase price of this Plan provided no service has been performed, or (b) after sixty (60)
days, You will receive a pro rata refund, less the cost of any service received.
This service contract, offered on a month-to-month basis, will continue until canceled by You or Us. This contract is
not offered on any other fixed-term basis. If You wish to cancel this contract, you may contact the Seller by calling
(833)-502-6678. Cancellation will be effective upon receipt of Your request.
Colorado: CANCELLATION section is amended as follows: A ten percent (10%) penalty per month shall be applied to
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refunds not paid or credited within forty-five (45) days of receipt of returned service Plan.
Connecticut: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College
Boulevard, Overland Park, KS 66211, (800) 515-5988. If You purchased this Plan in Connecticut, You may pursue
mediation to settle disputes between You and the provider of this Plan. You may mail Your complaint to: State of
Connecticut, Insurance Department, P.O. Box 816, Hartford, Connecticut 06142-0816, Attention: Consumer Affairs. The
written complaint must describe the dispute, identify the price of the product and cost of repair, and include a copy of
this Plan. In the event Your Covered Product is being serviced by an Authorized Service Center when this Plan expires,
the term of this Plan will be extended until covered repair has been completed. CANCELLATION section is amended as
follows: You may cancel this Plan if You return the Covered Product or the Covered Product is sold, lost, stolen, or
destroyed.
District of Columbia: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045
College Boulevard, Overland Park, KS 66211, (800) 515-5988.
Delaware: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College
Boulevard, Overland Park, KS 66211, (800) 515-5988.
Florida: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Insurance Company, 7045 College Boulevard,
Overland Park, KS 66211, (800) 515-5988. If You cancel this Plan, return of premium shall be based upon ninety percent
(90%) of the unearned pro-rata premium less any Claims that have been paid or less the cost of repairs made on Your
behalf. If this Plan is cancelled by the Provider or Administrator, return of premium shall be based upon one hundred
percent (100%) of the unearned pro-rata premium less any Claims that have been made or less the cost of repairs made
on Your behalf. The rate charged for this service contract is not subject to regulation by the Florida Office of Insurance
Regulation. Paragraph 16. Insurance Company Obligations: Insurance Company Obligations is removed.
Georgia: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College Boulevard,
Overland Park, KS 66211, (800) 515-5988. Coverage is effective upon the expiration of the shortest portion of the
manufacturer’s warranty. CANCELLATION section is amended as follows: This Plan provides a thirty (30) day free look
period from the purchase date of the Plan. You may cancel this Plan by informing the Seller of Your cancellation request
within thirty (30) days from the date of purchase of the Plan and You will receive a 100% refund of the full purchase price
of the Plan. For cancellations by the contract holder within the 30 day free look period, a 10% penalty per month shall be
added to a refund that is not paid or credited within 45 days after receipt of the cancellation request. If You cancel after
thirty (30) days of receipt of Your Plan, You will receive a pro rata refund of the Plan price. In the event of cancellation
by Us, notice of such cancellation will be in writing and given at least thirty (30) days prior to cancellation. Claims paid
and cancellation fees shall not be deducted from any refund owed as a result of cancellation. Any refund owed and not
paid as required is subject to a penalty equal to twenty-five percent (25%) of the refund owed and interest of eighteen
percent (18%) per year until paid; however, such penalty shall not exceed fifty percent (50%) of the amount of the refund.
We may not cancel this Plan except for fraud, material misrepresentation, or non-payment by You.
Hawaii: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College Boulevard,
Overland Park, KS 66211, (800) 515-5988. CANCELLATION section is amended as follows: A ten percent (10%) penalty
per month shall be applied to refunds not paid or credited within forty-five (45) days of receipt of returned service Plan.
Idaho: Notice: This Plan is subject to the provisions of the Idaho Consumer Protection Act, Chapter 6, Title 48, Idaho
Code.
Illinois: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College Boulevard,
Overland Park, KS 66211, (800) 515-5988.
Iowa: CANCELLATION section is amended as follows: A ten percent (10%) penalty per month shall be applied to refunds
not paid or credited within thirty (30) days of receipt of returned service Plan. FOR IOWA RESIDENTS ONLY: Should You
have questions or problems with this contract, You may contact the Iowa Insurance Division, “Attention: Commissioner
of Insurance”, 1963 Bell Ave, Suite 100, Des Moines, Iowa 50315-1000.
Maine: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College Boulevard,
Overland Park, KS 66211, (800) 515-5988. CANCELLATION section is amended as follows: The provider of the Plan shall
mail a written notice to the service Plan holder at the last known address of the service Plan holder contained in the
records of the provider at least fifteen (15) days prior to cancellation by the provider. The notice must state the effective
date of the cancellation and the reason for the cancellation. If a Plan is cancelled by the provider for a reason other than
nonpayment of the provider fee, the provider shall refund to the service Plan holder one hundred percent (100%) of the
unearned pro-rata provider fee, less any Claims paid. An administrative fee not to exceed ten percent (10%) of the
provider fee paid by the service Plan holder may be charged by the provider. A monthly penalty equal to ten percent
(C20100EY) (06/23) Page 10 of 13 (B-AND 0723)
(10%) of the provider fee outstanding must be added to a refund that is not paid or credited within forty-five (45) days
after the return of the Plan to the provider.
Maryland: CANCELLATION section is amended as follows: A ten percent (10%) penalty per month shall be applied to
refunds not paid or credited within thirty (30) days of receipt of returned service Plan.
Massachusetts: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College
Boulevard, Overland Park, KS 66211, (800) 515-5988. CANCELLATION section is amended as follows: The provider shall
mail a written notice to the service Plan holder, including the effective date of the cancellation and the reason for the
cancellation at the last known address of the service Plan holder contained in the records of the provider at least five (5)
days prior to cancellation by the provider unless the reason for cancellation is nonpayment of the provider fee, material
misrepresentation or a substantial breach of duties by the service Plan holder relating to the Covered Product or its use.
A ten percent (10%) penalty per month shall be applied to refunds not paid or credited within forty-five (45) days of
receipt of returned service Plan.
Michigan: If performance under this Plan is interrupted because of a strike or work stoppage at Our place of business,
the effective period of the Plan shall be extended for the period of the strike or work stoppage.
Minnesota: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College
Boulevard, Overland Park, KS 66211, (800) 515-5988. CANCELLATION section is amended as follows: A ten percent (10%)
penalty per month shall be applied to refunds not paid or credited within forty-five (45) days of receipt of returned service
Plan.
Missouri: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College
Boulevard, Overland Park, KS 66211, (800) 515-5988. CANCELLATION section is amended as follows: A ten percent (10%)
penalty per month shall be applied to refunds not paid or credited within forty-five (45) days of receipt of returned service
Plan.
Nevada: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College Boulevard,
Overland Park, KS 66211, (800) 515-5988. In the event You are not satisfied with the manner in which We are handling a
Claim, You may file a complaint with the Nevada Division of Insurance by calling (888) 872-3234. CANCELLATION section
is amended as follows: No Claim incurred or paid will be deducted from the amount to be returned in the event of
cancellation. You will receive a pro-rata refund of the Plan purchase price, less the cost of repairs made (if any), and less a
cancellation fee to not exceed the cost of the contract or $25.00 whichever is less; or the state law for cancellation that
apply to residents requesting cancellation. We may not cancel this Plan except for fraud, material misrepresentation, or
non-payment by You, or in presenting a Claim for service thereunder. We may not cancel this Plan without providing You
with written notice at least fifteen (15) days prior to the effective date of cancellation. Such notice shall include the
effective date of cancellation and the reason for cancellation. A ten percent (10%) penalty per month shall be applied to
refunds not paid or credited within forty-five (45) days of receipt of returned service Plan. EMERGENY REPAIRS In
emergency situations that defects immediately endanger the health and safety of You, repairs will commence within 24
hours after the report of the Claim and will be completed as soon as reasonably practicable thereafter; and if We
determine that repairs cannot practicably be completed within three (3) calendar days after the report of the Claim, We
will provide a status report to You no later than three (3) calendar days after the report of the Claim that will include: 1)
A list of the required repairs or services, 2) the primary reason causing the required repairs or services to extend beyond
the three (3) day period; 3) the current estimated time to complete the repairs or services; and 4) contact information
for You to make additional inquiries concerning any aspect of the Claim and a commitment to respond to such inquiries
no later than one (1) business day after such an inquiry is made.
New Hampshire: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College
Boulevard, Overland Park, KS 66211, (800) 515-5988. In the event You do not receive satisfaction under this Plan, You
may contact the New Hampshire Insurance Department, 21 South Fruit Street, Concord, NH 03301, (603) 271-2261.
New Jersey: The product being offered is a service contract and is separate and distinct from any product or service
warranty which may be provided by the manufacturer, importer, or Seller and does not extend the term of any original
product or service warranty that the manufacturer, importer, or Seller may have provided. CANCELLATION section is
amended as follows: A ten percent (10%) penalty per month shall be applied to refunds not paid or credited within forty-
five (45) days of receipt of returned service Plan.
New Mexico: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College
Boulevard, Overland Park, KS 66211, (800) 515-5988. CANCELLATION section is amended as follows: If You are the
original purchaser of this Plan, You may return this Plan and receive a refund if: (i) You have not made a Claim under
(C20100EY) (06/23) Page 11 of 13 (B-AND 0723)
the Plan; and (ii) You return this Plan within twenty days after the date We mail You a copy of the Plan or within ten
days after You receive a copy of the Plan if We furnish You with the copy at the time the Plan is purchased. We may not
cancel this Plan without providing You with written notice at least fifteen (15) days prior to the effective date of
cancellation. Such notice shall include the effective date of cancellation and the reason for cancellation. If this Plan has
been in force for a period of seventy (70) days, We may not cancel it before the expiration of the Plan term or one (1)
year, whichever occurs first, unless: 1) You fail to pay any amount due; 2) You are convicted of a crime which results in
an increase in the service required under the Plan; 3) You engage in fraud or material misrepresentation in obtaining
this Plan; or 4) You commit any act, omission, or violation of any terms of this Plan after the effective date of this Plan
which substantially and materially increases the service required under this Plan. A ten percent (10%) penalty per month
(or each portion thereof) shall be applied to refunds not paid or credited within sixty (60) days of receipt of a returned
Plan.
New York: CANCELLATION section is amended as follows: A ten percent (10%) penalty per month shall be applied to
refunds not paid or credited within thirty (30) days of receipt of returned service Plan.
North Carolina: CANCELLATION section is amended as follows: We may not cancel this Plan except for nonpayment by
You or for violation of any of the terms and conditions of this Plan.
Ohio: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College Boulevard,
Overland Park, KS 66211, (800) 515-5988.
Oklahoma: Definitions, “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045
College Boulevard, Overland Park, KS 66211, (800) 515-5988. Oklahoma license number is 44197997. This Plan is not a
contract of insurance. Coverage afforded under this contract is not guaranteed by the Oklahoma Insurance Guaranty
Association. CANCELLATION section is amended as follows: In the event You cancel this Plan, return of premium shall
be based upon ninety percent (90%) of the unearned pro rata premium, less any Claims that have been paid or less the
cost of repairs made on Your behalf. In the event We cancel this Plan, return of premium shall be based upon one hundred
percent (100%) of unearned pro rata premium, less any Claims that have been paid or less the cost of repairs made on
Your behalf.
Oregon: : If You purchased the Plan in this state, this term applies to the Plan: In the event You do not receive satisfaction
under this contract, You may contact the Oregon Department of Consumer and Business Services, Division of Financial
Regulation, Consumer Advocacy Section, P.O. Box 14480, Salem, OR 97309 or at 350 Winter Street NE, 4th Floor, Salem,
OR 97301; or by telephone at 888-877-4894 or 503-947-7980, or by email at DFR.InsuranceHelp@oregon.gov.
South Carolina: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College
Boulevard, Overland Park, KS 66211, (800) 515-5988. If You purchased this Plan in South Carolina, complaints or
questions about this Plan may be directed to the South Carolina Department of Insurance, P.O. Box 100105, Columbia,
South Carolina 29202-3105, telephone number 803-737-6180. CANCELLATION section is amended as follows: A ten
percent (10%) penalty per month shall be applied to refunds not paid or credited within forty-five (45) days of receipt of
returned service Plan.
Texas: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College Boulevard,
Overland Park, KS 66211, (800) 515-5988. If You purchased this Plan in Texas, unresolved complaints or questions
concerning the regulations of service contracts may be addressed to the Texas Department of Licensing and Regulation,
P.O. Box 12157, Austin, Texas 78711, telephone number (512) 463-2906 or (800) 803-9202. Obligor: Universal
Underwriters Service Corporation, 7045 College Boulevard, Overland Park, KS 66211, Texas License Number 111.
CANCELLATION section is amended as follows: You, the service Plan holder, may apply for reimbursement directly to the
insurer if a refund or credit is not paid before the 46
th
day after the date on which Your Plan is returned to the provider.
A ten percent (10%) penalty per month shall be applied to refunds not paid or credited within forty-five (45) days of
receipt of returned service Plan.
Utah: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College Boulevard,
Overland Park, KS 66211, (800) 515-5988. This Plan is subject to limited regulation by the Utah Insurance Department. To
file a complaint, contact the Utah Insurance Department. Coverage afforded under this Plan is not guaranteed by the
Utah Property and Casualty Guaranty Association. Proof of loss should be furnished by You to the Administrator as soon
as reasonably possible. Failure to furnish such notice or proof within the time required by this Plan does not invalidate or
(C20100EY) (06/23) Page 12 of 13 (B-AND 0723)
reduce a Claim. CANCELLATION section is amended as follows: We can cancel this Plan during the first sixty (60) days of
the initial annual term by mailing to You a notice of cancellation at least thirty (30) days prior to the effective date of
cancellation except that We can also cancel this Plan during such time period for non-payment of premium by mailing
You a notice of cancellation at least ten (10) days prior to the effective date of cancellation. After sixty (60) days have
elapsed, We may cancel this Plan by mailing a cancellation notice to You at least ten (10) days prior to the cancellation
date for non-payment of premium and thirty (30) days prior to the cancellation date for any of the following reasons: (a)
material misrepresentation, (b) substantial change in the risk assumed, unless the We should reasonably have foreseen
the change or contemplated the risk when entering into the Plan or (c) substantial breaches of contractual duties,
conditions, or warranties. The notice of cancellation must be in writing to You at Your last known address and contain all
of the following: (1) the Plan number, (2) the date of notice, (3) the effective date of the cancellation and, (4) a detailed
explanation of the reason for cancellation.
EMERGENCY SERVICE: If You are unable to reach Administrator at 800-291-7609 and You require emergency repair, You
may contact any manufacturer authorized service repair facility listed in Your phone book or online. Mail Administrator
Your original repair bill along with the technician’s report and a copy of the Plan to the address at the top of this Plan for
reimbursement. All coverage and exclusions in this Plan will apply.
Virginia: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College Boulevard,
Overland Park, KS 66211, (800) 515-5988.
Washington: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College
Boulevard, Overland Park, KS 66211, (800)515-5988. All references to Obligor throughout this Plan are replaced with
Service Provider. A ten percent (10%) penalty per month shall be applied to refunds not paid or credited within thirty (30)
days of receipt of returned service Plan. We may not cancel this Plan without providing You with written notice at least
twenty-one (21) days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation
and the reason for cancellation. You are not required to wait sixty (60) days before filing a Claim directly with the Service
Provider.
EMERGENCY SERVICE: If You are unable to reach Administrator at 800-291-7609 and You require emergency repair, You
may contact any manufacturer authorized service repair facility listed in Your phone book or online. Mail Administrator
Your original repair bill along with the technician’s report and a copy of the Plan to the address at the top of this Plan for
reimbursement. All coverage and exclusions in this Plan will apply.
Wisconsin: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College
Boulevard, Overland Park, KS 66211, (800) 515-5988. CANCELLATION section is amended as follows: If We cancel this
Plan, We will provide written notice of cancellation, including the effective date of the cancellation and the actual reason
for the cancellation, to the last known mailing address at least five (5) days prior to the effective date of the cancellation.
Claims paid or the cost of repairs performed shall not be deducted from the amount to be refunded upon cancellation of
this Plan. THIS CONTRACT IS SUBJECT TO LIMITED REGULATION BY THE OFFICE OF THE COMMISSIONER OF INSURANCE.
If You cancel within thirty (30) days of receipt of this Plan, You must first return to the Seller or to the Obligor should the
Seller not be available. Proof of loss should be furnished by You to the Administrator as soon as reasonably possible and
within one (1) year after the time required by this Plan. Failure to furnish such notice or proof within the time required
by this Plan does not invalidate or reduce a Claim. A ten percent (10%) penalty per month shall be applied to refunds not
paid or credited within forty-five (45) days of receipt of returned service Plan. If Administrator fails to provide, or
reimburse or pay for, a service that is covered under this Plan within sixty-one (61) days after You provide proof of loss,
or if the Administrator becomes insolvent or otherwise financially impaired, You may file a Claim directly with the Insurer
for reimbursement, payment, or provision of the service. If Your cancellation request is made more than thirty (30) days
from the date of purchase, You will receive a pro-rata refund of the Plan purchase price, less the cost of repairs made (if
any), and less an administrative fee to not exceed $50.00 or ten percent (10%) of the purchase price whichever is less.
Wyoming: “Obligor”, “We”, “Us” and “Our”: refers to Universal Underwriters Service Corporation, 7045 College
Boulevard, Overland Park, KS 66211, (800) 515-5988. CANCELLATION section is amended as follows: A ten percent (10%)
penalty per month shall be applied to refunds not paid or credited within forty-five (45) days of receipt of returned
service Plan.
(C20100EY) (06/23) Page 13 of 13 (B-AND 0723)
