User guide
Xperia XZ1
G8341/G8342/G8343
Contents
Getting started..............................................................................6
About this User guide.......................................................................6
Overview........................................................................................... 7
Assembly – Single SIM......................................................................8
Assembly – Dual SIM.........................................................................9
Screen Protection..............................................................................9
Starting Your Device for the First Time........................................... 10
Why do I need a Google account?..................................................10
Device security.............................................................................12
Ensuring your device is protected...................................................12
Screen lock.......................................................................................12
Unlocking your device automatically..............................................13
Fingerprint Manager........................................................................13
SIM card protection......................................................................... 14
Using multiple SIM cards.................................................................14
Finding the IMEI number(s) of your device.....................................15
Finding, locking, or erasing a lost device ...................................... 16
Using location services....................................................................16
Learning the basics......................................................................18
Using the touchscreen.................................................................... 18
Turning the screen on or o............................................................21
Smart backlight control................................................................... 21
Homescreen.....................................................................................21
Application screen.......................................................................... 23
Shortcuts for easy actions.............................................................. 24
Navigating Applications..................................................................24
Widgets........................................................................................... 26
Shortcuts and folders......................................................................27
Background and Themes................................................................28
Taking a screenshot........................................................................ 28
Notifications.................................................................................... 29
Icons in the status bar..................................................................... 31
Battery and Maintenance........................................................... 34
Charging your device......................................................................34
Battery and power management................................................... 35
Updating your device......................................................................37
Maintenance Using a Computer.....................................................38
Storage and memory......................................................................40
Backing Up and Restoring Content.................................................41
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Downloading applications.......................................................... 43
Downloading applications from Google Play................................ 43
Downloading applications from other sources..............................43
Internet and networks................................................................ 44
Browsing the web...........................................................................44
Internet and MMS settings ............................................................ 44
Wi-Fi................................................................................................ 45
Sharing your mobile data connection............................................ 47
Controlling Data Usage...................................................................48
Selecting a SIM card for data trac............................................... 49
Selecting cellular networks.............................................................49
Synchronizing data on your device............................................. 51
Synchronizing with online accounts............................................... 51
Synchronizing with Microsoft Exchange ActiveSync...................... 51
Basic settings...............................................................................53
Accessing settings.......................................................................... 53
Volume, vibration, and sound........................................................ 53
Silence your device with Do not disturb........................................ 54
Screen settings................................................................................55
Screen Pinning................................................................................ 56
Application settings........................................................................56
Resetting Your Applications............................................................57
Language Settings..........................................................................58
Date and time................................................................................. 58
Enhancing the Sound Output.........................................................59
Noise cancellation...........................................................................59
Multiple User Accounts...................................................................60
Typing text...................................................................................62
On-Screen Keyboards..................................................................... 62
Editing text...................................................................................... 63
Auto-fill............................................................................................63
Calling..........................................................................................64
Making calls.................................................................................... 64
Receiving calls.................................................................................65
Smart call handling.........................................................................66
Forwarding calls..............................................................................66
Blocking a number.......................................................................... 67
Contacts.......................................................................................68
Adding and editing contacts..........................................................68
Grouping contacts.......................................................................... 69
Transferring contacts...................................................................... 69
Backing up contacts........................................................................70
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Messaging and chat.................................................................... 72
Reading and sending messages.................................................... 72
Messaging settings......................................................................... 73
Video Chat....................................................................................... 74
Setting Up Email..............................................................................74
Music............................................................................................75
Transferring music to your device.................................................. 75
Listening to music...........................................................................75
Camera.........................................................................................78
Getting to know your camera.........................................................78
Exposure, color, and light conditions............................................. 81
Setting the right focus.................................................................... 84
People, selfies, and smiling faces.................................................. 84
Moving objects............................................................................... 85
Using camera apps......................................................................... 87
Resolution and memory.................................................................89
Diagnosing your camera................................................................ 90
Additional camera settings............................................................ 90
Photos and videos in Album.......................................................93
Viewing photos and videos............................................................ 93
Album homescreen menu..............................................................94
Sharing and managing photos and videos....................................95
Hiding photos and videos.............................................................. 96
Connectivity.................................................................................97
Mirroring the screen of your device wirelessly on a TV................. 97
Connecting your device to USB accessories...................................97
NFC (Near Field Communication)....................................................97
Bluetooth wireless technology.......................................................99
Smart Apps and Features That Save You Time......................... 102
Google Feed.................................................................................. 102
Using your device as a wallet........................................................102
Xperia Actions............................................................................... 102
Clock and Calendar....................................................................104
Calendar........................................................................................ 104
Clock.............................................................................................. 104
Accessibility................................................................................107
Magnification.................................................................................107
Font size.........................................................................................107
Display Size....................................................................................107
Color correction............................................................................. 107
TalkBack......................................................................................... 107
Mono audio................................................................................... 108
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Switch Access................................................................................ 108
Support and Legal..................................................................... 109
Support application.......................................................................109
Restarting, Resetting, and Repairing........................................... 109
Warranty, SAR, and usage guidelines........................................... 110
Legal information...........................................................................110
5
Getting started
About this User guide
This is the Xperia XZ1 User guide for the Android™ 9.0 software version. If you're
not sure which software version your device is running, you can check it in the
Settings menu.
System and application updates can present the features in your device in another way than
described in this User guide. The Android version might not be aected in an update. For
more information about software updates, see
Updating your device
on page 37.
To check the current software version and model number of your device
1 Find and tap Settings > System > About phone.
2 The current software version is displayed under Build number. The current
model number is displayed under Model.
Limitations to Services and Features
Some of the services and features described in this User Guide may not be
supported in all countries or regions, or by all networks or service providers. The
GSM International Emergency Number can always be used in all countries, regions,
networks and by all service providers, provided that the device is connected to the
cellphone network. Please contact your network operator or service provider to
determine the availability of any specific service or feature and whether additional
access or usage fees apply.
The use of certain features and applications described in this guide may require
access to the internet. You may incur data connection charges when you connect
to the internet with your device. Contact your wireless service provider for more
information.
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Overview
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1. Charging/Notification light
2. Headset jack
3. Front camera lens
4. Ear speaker/Second loudspeaker
5. Second microphone
6. Proximity/Light sensor
7. Volume/Zoom key
8. Power key/Fingerprint sensor
9. Camera key
10. Main loudspeaker
11. Charger/USB Type-C™ cable port
12. Main microphone
13. Camera lens
14. Laser AF sensor
15. RGBC-IR sensor
16. Flash LED
17. NFC detection area
18. GPS antenna
19. Wi-Fi/Bluetooth® antenna area
20. Nano SIM/Memory card slot cover
21. Main cellular antenna area
Fingerprint functionality is not available in the US market.
Assembly – Single SIM
Your device only supports nano SIM cards. Single SIM devices allow you to use one
SIM card and a memory card.
The SIM and memory cards go in dierent parts of the nano SIM and memory card
tray. Make sure you don't confuse the two.
For information on how to check if your device is Single SIM or Dual SIM, see
Finding the IMEI number(s) of your device
on the 15 page.
To prevent data loss, be sure to turn o your device or unmount the memory card before
you drag out the holder to remove the nano SIM card or memory card from the device.
To insert the nano SIM card and the memory card
Do not cut your SIM card, as this may damage your device.
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1 Drag out the nano SIM and memory card trays.
2 Place the memory card securely in the memory card tray, in the correct
orientation as shown in the illustration.
3 Place the SIM card securely in the SIM card tray, as shown in the illustration.
4 Gently push the trays back into the slots until they fit into place.
Assembly – Dual SIM
Your device only supports nano SIM cards. Dual SIM devices support the use of
either two nano SIM cards or a nano SIM card and a memory card.
Dual SIM devices are not available in all markets or from all operators.
For information on how to check if your device is Single SIM or Dual SIM, see
Finding the IMEI number(s) of your device
on page 15.
To prevent data loss, be sure to turn o your device or unmount the memory card before
you drag out the holder to remove the nano SIM card (or cards) or memory card from the
device.
To Insert the Nano SIM Cards
Do not cut your SIM cards, as this may damage your device.
1 Drag out the nano SIM and memory card trays.
2 Place the main SIM card securely in position for SIM1, as shown in the
illustration.
3 Place the second SIM card (SIM 2) securely in the tray, in the correct
orientation, as shown in the illustration.
4 Gently push the trays back into the slots until they fit into place.
Screen Protection
Before using your device, remove the protection
film by pulling up on the protruding tab.
Screen covers and protectors may help you to protect your device against damage.
We recommend that you use only those screen covers intended for your Xperia™
device. The use of third-party screen protection accessories may prevent your
device from working correctly by covering sensors, lenses, speakers, or
microphones, and can invalidate the warranty.
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Starting Your Device for the First Time
It is recommended that you charge the battery for at least 30 minutes before
starting up your device for the first time. You can still use your device while it is
charging. For more information on charging, see
Charging your device
on
page 34.
The first time you start your device, a setup guide helps you to configure basic
settings, personalize your device, and sign in to your accounts, for example a
Google™ account.
To turn on your device
It is important to use the USB Type-C cable provided when charging your device, since other
types of USB cables can damage your device. It is recommended to charge the battery for at
least 30 minutes before you turn on your device for the first time.
1 Press and hold down the power key until your device vibrates.
2 Enter your SIM card PIN when requested, then tap
.
3 Wait a moment for your device to start.
Your SIM card PIN is initially supplied by your service provider, but you can change it later
from the Settings menu. To correct a mistake made while entering your SIM card PIN, tap
.
To turn o the device
1 Long-press the power key until the Options menu opens.
2 In the Options menu, tap Power o.
It may take a while for the device to shut down.
Why do I need a Google account?
Your Xperia device from Sony runs on the Android platform developed by Google.
A range of Google applications and services is available on your device when you
purchase it, for example, Gmail™, Google Maps™, YouTube™, and the Play
Store™. To get the most out of these services, you need a Google account. For
example, a Google account enables you to do the following:
• Download and install applications from Google Play™.
• Synchronize your email, contacts, and calendar using Gmail.
• Chat with friends using the Duo™ application.
• Synchronize your browsing history and bookmarks using the Google Chrome™
web browser.
• Identify yourself as the authorized user after a software repair using Xperia
Companion.
• Remotely find, lock, or clear a lost or stolen device using the Find my device
services.
For more information about Android and Google, go to
http://support.google.com
.
It is crucial to remember your Google account username and password, since in some
situations, you may need it to identify yourself for security reasons. If you fail to give your
Google username and password in such situations, your device is locked. Also, if you have
more than one Google account, be sure to enter the details for the relevant account.
To set up a Google account on your device
1 Find and tap Settings > Accounts > Add account > Google.
2 Follow the on-screen instructions to create a Google account, or sign in if
you already have an account.
You can also create a Google account using the setup guide when you
first start your
device, or go online later and create an account at
https://myaccount.google.com/
.
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To remove a Google account
1 Find and tap Settings > Accounts.
2 Select the Google account that you want to remove.
3 Tap REMOVE ACCOUNT.
4 Tap REMOVE ACCOUNT again to confirm.
If you remove your Google account, any security features that are linked to your Google
account will no longer be available.
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Device security
Ensuring your device is protected
Your device includes security options, strongly recommended in case of loss or
theft.
When using a security option to protect your device, it is crucial to remember the details
provided at setup.
Screen lock
Set a secure screen lock on your device using a PIN, password, pattern or
fingerprint to prevent others from using your device without permission. Once the
screen lock is set, it is not possible to unlock the screen or erase the content via a
Erase all data (factory reset) without providing the screen lock information.
If you add your contact information on the screen lock, for example your email, this
information can be used to get your device back if you lose it.
Google account
Add a Google account so that you can use the Find my device service. In some
situations, you may also need to identify yourself for security reasons using your
Google account.
Find my device
Use the Find my device service to remotely locate, lock, unlock, or erase the
content on a lost device. After you have signed in to your Google account, Find my
device is turned on by default.
SIM card lock
Lock your SIM cards with a PIN to protect your subscription against misuse. The PIN
is required every time you restart your device.
IMEI number
Keep a copy of the IMEI number. If your device is stolen, some network providers
can use this number to stop the device from accessing the network in your country
or region.
Backup
Back up the content on your device in case your device is damaged, lost, or stolen.
See
Backing Up and Restoring Content
on page 41.
Screen lock
Fingerprint functionality is not available in the US market.
When the screen is locked you have to unlock it with a swipe gesture or with your
personal pattern, PIN, password, or fingerprint. Initially, the unprotected screen
swipe is set, but it is recommended to use a more secure screen lock to protect
your device.
The security level of each lock type is listed below in order of weakest to strongest:
• Swipe – no protection, but you have quick access to the Homescreen.
• Pattern – draw a simple pattern with your finger to unlock your device.
• PIN – enter a numeric PIN of at least four digits to unlock your device.
• Password – enter an alpha-numeric password to unlock your device.
• Fingerprint – place your registered finger on the sensor to unlock your device.
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Fingerprints need to be registered with Fingerprint Manager before use. To
configure the notifications on the lockscreen, see
Notifications
on page 29.
To create or change a screen lock
It is very important that you remember your screen lock when using a pattern, PIN, or
password. If you forget this information, it may not be possible to restore important data,
such as contacts and messages. See troubleshooting tips for your device at
http://support.sonymobile.com
.
1 Find and tap Settings > Lock screen & security > Screen lock.
2 If requested, confirm your current screen lock.
3 Choose an option and follow the on-screen instructions.
4 When a secure screen lock is used, you can set the power key to lock the
screen, set the screen lock activation time, and create a lockscreen message
by pressing
.
If you use a Microsoft Exchange ActiveSync (EAS) account, the EAS security settings may
limit the lockscreen type to only a PIN or password. Contact your network administrator to
check the implemented network security policies.
Unlocking your device automatically
The Smart Lock feature lets you set your device to unlock automatically in certain
situations, for example, when connected to a Bluetooth device or carrying it with
you.
The Smart Lock feature is available in most markets, countries, or regions.
Go to
http://www.support.google.com/
and search “smart lock” for more
information about the Smart Lock feature.
To enable Smart Lock
1 Set a pattern, PIN, or password as a screen lock if you have not already done
so.
2 Find and tap Settings > Lock screen & security > Trust agents.
3 Tap the Smart Lock (Google) slider to enable the function if it is not already
on.
4 Tap
.
5 Find and tap Smart Lock.
6 Enter your pattern, PIN, or password. You need to enter these credentials to
change your Smart Lock settings.
7 Select a Smart Lock type.
Fingerprint Manager
Fingerprint functionality is not available in the US market.
Register your
fingerprint to use it as an additional security method for unlocking
your device or for authenticating purchases and app access. You can register up to
five fingerprints on your device.
The pattern, PIN or password screen lock serves as a backup unlock method when
a fingerprint is used as a screen lock. Before registering your fingerprint, ensure
the sensor is clean and without any visible moisture.
Fingerprint settings are cleared if you change to another screen lock.
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To register a fingerprint for the first time
1 Find and tap Settings > Lock screen & security > Fingerprint Manager.
2 Tap Next. If prompted confirm your pattern, PIN, or password, or select your
backup screen lock method and follow the on-screen instructions to set it
up.
3 Tap Next and follow the on-screen instructions to complete fingerprint
registration.
To register additional fingerprints
1 Find and tap Settings > Lock screen & security > Fingerprint Manager.
2 Confirm your pattern, PIN, or password.
3 Tap Add fingerprint, then follow the on-screen instructions.
To delete a registered fingerprint
1 Find and tap Settings > Lock screen & security > Fingerprint Manager.
2 Confirm your pattern, PIN or password.
3 Tap
to delete the fingerprint.
To rename a registered fingerprint
1 Find and tap Settings > Lock screen & security > Fingerprint Manager.
2 Confirm your pattern, PIN or password.
3 Select a registered fingerprint in the list, then enter a name and tap OK.
SIM card protection
You can lock and unlock each SIM card you use in your device with a PIN. When a
SIM card is locked, the subscription linked to the card is protected against misuse,
meaning you have to enter a PIN every time you start your device.
If you enter the PIN incorrectly too many times, your SIM card will get blocked. You
then need to enter your PUK (Personal Unblocking Key) and a new PIN. Your PIN
and PUK are supplied by your service provider.
To set up a SIM card lock
1 Find and tap Settings > Lock screen & security > Advanced > SIM card lock.
2 Dual SIM users, select a SIM card.
3 Tap the slider beside Lock SIM card to enable.
4 Enter the SIM card PIN and tap OK. The SIM card lock is now active and you
will be prompted to enter your PIN every time you restart your device.
To change the SIM card PIN
1 Find and tap Settings > Lock screen & security > Advanced > SIM card lock.
2 Dual SIM users, select a SIM card.
3 Tap Change SIM PIN.
4 Enter the old SIM card PIN and tap OK.
5 Enter the new SIM card PIN and tap OK.
6 Re-enter the new SIM card PIN and tap OK.
To Unlock a Blocked SIM Card Using the PUK Code
1 Enter the PUK code and tap
.
2 Enter a new PIN code and tap
.
3 Re-enter the new PIN code and tap .
If you enter an incorrect PUK code too many times, you need to contact your network
operator to get a new SIM card.
Using multiple SIM cards
This function only applies for Dual SIM devices.
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Dual SIM devices work with either one or two SIM cards inserted. You can get
incoming communication to both SIM cards and select which number to place
outgoing communication from. Before using multiple SIM cards, you need to
enable them and select a SIM card which will handle data trac.
You can forward calls that come in on SIM 1 to SIM 2 when SIM 1 is unreachable,
and vice versa. This function is called Dual SIM reachability. You must enable it
manually. See
Forwarding calls
on page 66.
To enable or disable the use of two SIM cards
1 Find and tap Settings > Network & internet > Dual SIM.
2 Tap the SIM 1 and SIM 2 sliders to enable or disable the SIM cards.
To rename a SIM card
1 Find and tap Settings > Network & internet > Dual SIM.
2 Select a SIM card and enter a new name for it.
3 Tap OK.
To select which SIM card handles data trac
1 Find and tap Settings > Network & internet > Dual SIM > Cellular data.
2 Select the SIM card you want to use for data trac.
For higher data speeds, select the SIM card that supports the fastest mobile network, for
example, LTE.
Finding the IMEI number(s) of your device
Your device has one or two unique identification numbers that are referred to as
IMEI or Product ID. You should keep a copy of this. You may require it if your device
is stolen or when contacting support.
Dual SIM devices only: Your device has two IMEI numbers, one for each SIM card
slot.
To view your IMEI number(s) using the dialpad
1 Find and tap
.
2 Tap
.
3 Enter *#06# into the dialpad. The IMEI number(s) are displayed
automatically.
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To view your IMEI number(s) on the label strip
1 Drag out the SIM/Memory card tray.
2 Drag the strip outward using your fingernail. The strip displays the IMEI
number(s).
Finding, locking, or erasing a lost device
Google oers a location and security web service called Find my device. After you
have signed in to a Google account, Find my device is turned on by default. If you
lose your device, you can use Find my device to:
• Find and show where your device is located on a map.
• Lock your device and present a message on the lockscreen.
• Unlock your device and reset it by erasing its content.
• Activate the ringer, even if the sound is turned o.
Your device must be turned on, have an internet connection, and have the location
service activated. The Find my device service may not be available in all countries
or regions.
For additional information about Find my device, go to
https://www.support.google.com/
and search for “Find my device.”
If you erased the content on your device using Find my device, you must enter the
username and password for a Google account in order to use your device again. This can be
any Google account you have set up on your device as an owner. If you can’t provide this
information during the setup, you won’t be able to use your device at all after a reset.
To verify that your device can be found
• Go to
https://www.google.com/android/find
and sign in using your Google
account.
Using location services
Location services allows applications such as Maps and the camera to determine
your location using Wi-Fi and GPS (Global Positioning System). If you're not within
clear sight to GPS satellites, your location can be determined using the Wi-Fi
function. And if you're not within range of a network, your device can determine
your location using your cellular network.
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In order to use your device to find out where you are, you need to enable location
services.
You may incur data connection charges when you connect to the internet from your device.
To enable or disable location services
• Find and tap Settings > Lock screen & security > Location. Tap the slider to
enable or disable location services.
You can also enable location services from Settings > Google > Location.
Improving GPS accuracy
The first time you use the GPS function in your device, it can take a few minutes for
your location to be found. To help the search, make sure you have a clear view of
the sky. Stand still and don't cover the GPS antenna (the highlighted area in the
image). GPS signals can pass through clouds and plastic, but not through most
solid objects such as buildings and mountains. If your location isn't found after a
few minutes, move to another location.
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Learning the basics
Using the touchscreen
Tapping
• Open or select an item.
• Mark or unmark a checkbox or option.
• Enter text using the on-screen keyboard.
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Touching and holding
• Move an item.
• Activate an item-specific menu.
• Activate selection mode, for example, to select several items from a list.
Pinching in and out
• Zoom in or out on web pages, photos, and maps, and when you're taking photos
or shooting videos.
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Swiping
• Scroll up or down a list.
• Scroll left or right, for example, between Homescreen panes.
• Swipe left or right to reveal more options.
Flicking
• Scroll quickly, for example, in a list or on a web page. You can stop the scrolling
movement by tapping the screen.
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Turning the screen on or o
When your device is on and left idle for a set period of time, the screen dims and
turns o to save battery power. You can change how long your screen stays active
before it turns o.
When your screen is turned o, your device can be locked or unlocked, depending
on your screen lock setting. See
Screen lock
on page 12.
To turn the screen on or o
• Briefly press the power key .
To adjust the idle time before the screen turns o
1 Find and tap Settings > Display > Sleep.
2 Select an option.
Smart backlight control
The smart backlight control keeps the screen on as long as the device is held in
your hand. Once you put down the device, the screen turns o according to your
sleep setting.
To enable or disable the Smart backlight control function
1 Find and tap Settings > Display > Advanced > Smart backlight control.
2 Tap the slider to enable or disable the function.
Homescreen
The Homescreen is the starting point for using your device. It's similar to the
desktop on a computer screen. The number of Homescreen panes is represented
by a series of dots on the lower part of the Homescreen. The highlighted dot
shows the pane that is currently displayed.
To go to the Home screen
• Press
.
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To browse the Home screen
Home screen panes
You can add new panes to your Home screen (up to a maximum of twenty panes)
and delete panes. You can also set the pane that you want to use as the main
Home screen pane.
To set a pane as the main Home screen pane
1 Touch and hold an empty area on your Home screen until the device
vibrates.
2 Flick left or right to browse to the pane that you want to set as your main
Home screen pane, then tap
.
When Google Feed is enabled, the left-most pane is reserved for this service and the main
Home screen pane cannot be changed. For more information, see
Google Feed
on
page 102.
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To add a pane to your Home screen
1 Touch and hold an empty area on your Home screen until the device
vibrates.
2 Flick the panes all the way to the right or left, then tap .
When Google Feed is enabled, the left-most pane is reserved for this service and additional
panes cannot be added to the left. For more information, see
Google Feed
on page 102.
To delete a pane from your Homescreen
1 Touch and hold an empty area on your Homescreen until the device vibrates.
2 Flick left or right to browse to the pane that you want to delete, then tap
in the upper right corner of the pane.
Homescreen Settings
To adjust the grid size of the screen
1 Touch and hold an empty area on your Homescreen until the device vibrates.
2 Tap Grid, then select size.
3 Tap APPLY.
To adjust the size of icons on your Homescreen
1 Touch and hold an empty area on your Homescreen until the device vibrates,
then tap
.
2 Tap Icon size, then select an option.
Application screen
The Application screen, which you open from the Home screen, contains the
applications that come pre-installed on your device as well as applications that you
download.
To view all applications on the Application screen
1 Tap
.
2 Flick left or right on the Application screen.
To enable or disable the recommended apps listings
1 Touch and hold an empty area on your Homescreen, then tap
.
2 Tap the App recommendations slider.
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To Open an Application from the Application Screen
• When the Application screen is open, flick left or right to find the application,
and then tap the application.
To search for an application from the Application screen
1 When the Application screen is open, tap Search.
2 Enter the name of the application you want to search for.
You can also search for applications by swiping right from the Application screen.
To Arrange Applications on the Application Screen
1 When the Application screen is open, tap .
2 Tap Sort apps, then select an option.
To add an application shortcut to the Home screen
1 On the Application screen, touch and hold an application icon until the
device vibrates, and then drag the icon to the top of the screen. The Home
screen opens.
2 Drag the icon to the desired location on the Home screen, then release it.
To Move an Application on the Application Screen
1 When the Application screen is open, tap
.
2 Make sure Own order is selected under Sort apps.
3 Touch and hold the application until the device vibrates, and then drag it to
the new location.
Shortcuts for easy actions
You can access shortcuts directly from your app icons to uninstall downloaded
apps or reveal more quick options. For example, long press the Calendar icon to
create a new event or set a reminder. All apps have a shortcut to App info, where
you can adjust notification settings and permissions. You can go to App info by
tapping
.
To use shortcuts for easy actions
1 Long-press the desired app icon on your Home or Application screen.
2 Select from the options that appear. For example, tap
to go to App info, or
tap to disable or uninstall the application.
If an
icon is not shown, tap for more options.
To disable or uninstall an application from the Application screen
Pre-installed apps cannot be uninstalled, only disabled. Only downloaded apps can be
uninstalled. If you disable a pre-installed app, you can enable it again under Settings > Apps
& notifications.
1 Touch and hold the application you want to disable or uninstall. If it can be
disabled or uninstalled an appears.
2 Tap
> DISABLE if the app came pre-installed on your device or tap > OK
if the app was downloaded and you would like to uninstall it.
If an
icon is not shown, tap for more options.
Navigating Applications
You can navigate between applications using the navigation keys and the recently
used applications window, which lets you switch easily between all recently used
applications. The navigation keys are the Back key, the Home key, and the Recent
apps key. You can also pop open two applications on the screen at once using the
split screen mode, if the application supports multi-window function. Some
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applications get closed when you press the Home key to exit while others are
paused or continue to run in the background. If an application is paused or
running in the background, you can continue where you left o the next time you
open the application.
Navigating applications overview
1 Clear all – Close all the recently used applications
2 Recently used applications window – Open a recently used application
3 Recent apps key – Open the recently used applications window and the favorites bar
4 Home key – Exit an application and go back to the Home screen
5 Back key - Go back to the previous screen within an application or close the application
To open the recently used applications window
• Press .
To quickly switch between recently used applications
• Quickly press
twice.
To close all the recently used applications
• Press and then tap Clear all.
To open a menu in an application
• While using an application, tap
or .
Menus are not available in all applications.
Split Screen Mode
Split screen mode enables you to view two applications at once, for example, if
you want to view your email inbox and a web browser at the same time.
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1 Application 1
2 Split screen border – Drag to resize windows
3 Application 2
4 Split screen key – Select a recently used application
5 Home key – Go back to the Homescreen
6 Back key - Go back to the previous screen within an application or close the application
Not all applications support Split Screen mode.
To use split-screen mode
1 Make sure the two applications that you want to use in split-screen mode
are open and running in the background.
2 Open the application you would like to use in split-screen mode, then long
press
. The application will be assigned to the first part of the split screen.
3 Select the second desired application from the thumbnail list.
4 If you want to resize the split-screen windows, drag the split-screen border
in the center.
5 To exit split-screen mode, long-press
while the split-screen windows are
displayed.
Widgets
Widgets are small applications that you can use directly on your Homescreen. They
also function as shortcuts. For example, the Weather widget allows you to see
basic weather information directly on your Homescreen. When you tap the widget,
the full Weather application opens. You can download additional widgets from
Google Play.
To Add a Widget to the Homescreen
1 Touch and hold any empty area on your Home screen until the device
vibrates, then tap Widgets.
2 Find and tap the widget you want to add.
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To resize a widget
1 Touch and hold a widget until the device vibrates, and then release it.
2 If the widget can be resized, the Resize option appears. For example, the
Calendar widget is one that can be resized.
3 Tap Resize and drag the dots to shrink or expand the widget.
4 To confirm the new size, tap anywhere on the Home screen.
To Move a Widget
• Touch and hold the widget until the device vibrates, and then drag it to the
new location.
To Remove a Widget
• Touch and hold the widget until the device vibrates, and then drag it to
Remove from home screen.
Shortcuts and folders
Use shortcuts and folders to manage your applications and keep your Home
screen tidy.
Shortcuts and folders overview
1 Access an application using a shortcut
2 Access a folder containing applications
To add an application shortcut to your Home screen
1 Touch and hold an empty area on your Home screen until the device
vibrates.
2 In the customization menu, tap Widgets > Shortcuts.
3 Scroll through the list and select an application. The selected application
gets added to the Home screen.
To Move an Item on the Homescreen
• Touch and hold the item until the device vibrates, and then drag the item to
the new location.
To Remove an Item from the Homescreen
• Touch and hold the item until the device vibrates, and then drag the item to
Remove from home screen at the top of the screen.
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To Create a Folder on the Homescreen
• Touch and hold an application icon or a shortcut until the device vibrates,
and then drag and drop it on top of another application icon or shortcut.
To Add Items to a Folder on the Homescreen
• Touch and hold an item until the device vibrates, and then drag the item to
the folder.
To rename a folder on the Home screen
1 Tap the folder to open it.
2 Tap the folder's title bar to show the Folder name field.
3 Enter the new folder name and tap Done.
Background and Themes
Your device comes with a default background, but you can adapt the Home screen
and Lock screen to your own style using wallpapers and themes featuring dierent
colors and patterns.
A wallpaper may be used without changing any of the other elements of your
Homescreen and Lockscreen. Live wallpapers add visual eects to your
interactions with the touch screen, letting the display change dynamically.
Themes can include a wallpaper, a screensaver, title bars, and a sound scheme
that all fit together to create a unique look and feel for your device.
To change your wallpaper
1 Touch and hold any empty area on your Home screen until the device
vibrates.
2 Tap Wallpapers.
3 To set the same wallpaper for the Lock and Home screens, select the
wallpaper and tap APPLY. To set dierent wallpapers, first tap the Lock or
Home screen preview. Choose a wallpaper for that screen and tap SELECT >
APPLY.
You can also use a photo as your wallpaper. Instead of selecting a wallpaper from the
options shown, tap Photos. Choose a photo and tap SELECT.
To set a theme
1 Touch and hold an empty area on your Home screen until the device
vibrates.
2 Tap Themes.
3 Choose an option:
• To use an existing theme, select the theme, then tap APPLY THEME.
• To download a new theme, tap GET MORE THEMES.
When you change a theme, the background also changes in some applications.
Taking a screenshot
You can capture still images of any screen on your device as a screenshot.
Screenshots you take are automatically saved in the Album application.
To take a screenshot
1 Long-press the power key
until a prompt window appears.
2 Tap
.
You can also take a screenshot by pressing and holding the power key and volume down
key at the same time.
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To view your screenshot
1 Double-tap the status bar to display the Notification panel.
2 Tap the screenshot.
Notifications
Notifications inform you of events such as new messages and calendar
notifications, as well as activities in progress like file downloads. Notifications
appear in the following places:
• The status bar
• The notification panel
• The lock screen
• The app icon
To open or close the Notification panel
1 To open the Notification panel, drag the status bar downward, or simply
double-tap it.
2 To close the Notification panel, drag or flick the panel upward.
After opening the Notification panel, you can access the Quick Settings panel by dragging
the status bar down again.
To Take Action on a Notification in the Notification Panel
• Tap the notification.
You can directly reply to chat or email messages in the
Notification panel.
To dismiss a notification from the notification panel
• Swipe the notification left or right.
Not all
notifications can be dismissed.
To snooze a notification, drag the notification slowly to the side and tap . Notifications
can be snoozed for 15 minutes, 30 minutes, 1 hour, or 2 hours.
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To expand a notification on the Notification panel
• Tap to expand and view more information about the notification without
opening the app.
Not all notifications are expandable.
To clear all notifications from the Notification panel
• Tap Clear all.
If there is a long list of notifications, scroll down to find the Clear all button.
To Take Action on a Notification from the Lockscreen
• Double-tap the notification.
To Dismiss a Notification from the Lockscreen
• Swipe the notification left or right.
To Expand a Notification on the Lockscreen
• Drag the notification downward.
Not all notifications are expandable.
Notification display options on the lock screen
Don’t show
notifications at all
You won't get any notifications on the lock screen.
Show all
notification content
Get all notifications on the lock screen. When you have this setting turned on,
keep in mind that all content (including the content of incoming emails and
chat messages) will be visible on your lock screen unless you designate the
relevant apps as Hide sensitive content in the Configure notifications settings
menu.
Hide sensitive
content
You must have a PIN, password, or pattern set up as your screen lock in order
for this setting to be available. When you get a sensitive notification for an
incoming email or chat, the content won't be visible on your lock screen.
To select the
notifications to display on the lock screen
1 Find and tap Settings > Apps & notifications > Configure notifications.
2 Tap Show notifications.
3 Select an option.
You can keep notifications on the lock screen until you swipe to dismiss them. To enable
this feature, tap the Keep notifications slider under Configure notifications.
Setting the notification level for an app
Allow
notification dot Show notification dots.
Allow interruptions Allow all notifications from the selected app.
Show notifications Show or hide all notification content on the lock screen.
Interrupts Priority only Receive notifications from this app even when Do not disturb is set to On.
You can set notification channels to categorize notification levels. Long press a notification
to change the notification categories.
To set the notification level for an app
1 Find and tap Settings > Apps & notifications.
2 Select the desired app, then tap Notifications.
3 Tap the sliders to adjust notification settings as desired.
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Notification Light
The notification light informs you about battery status and some other events. For
example, a flashing white light means there is a new message or a missed call. The
notification light is enabled by default but can be disabled manually.
When the notification light is disabled, it only lights up when there is a battery status
warning, such as when the battery level falls below 15 percent.
To enable or disable the notification light
1 Find and tap Settings > Apps & notifications > Configure notifications.
2 Tap the slider beside Use LED light to show incoming notifications to
enable or disable the function.
Icons in the status bar
Status icons
Signal strength
No signal
Roaming
Sending and downloading LTE data
Sending and downloading GPRS data
Sending and downloading EDGE data
Sending and downloading 3G data
Sending and downloading HSPA+ data
A Wi-Fi connection is enabled and data is being transmitted
A Wi-Fi connection is enabled but there is no internet connection.
This icon also appears when you are trying to connect to a secured Wi-Fi or
captive portal network. After a successful login, the cross mark disappears.
If Google is blocked in your area, the cross mark may appear even when
the device is connected to a network and there is a Wi-Fi working internet
connection.
Battery status
The battery is charging
Airplane mode is activated
The Bluetooth function is activated
The microphone is muted
The speakerphone is on
Do not disturb mode is activated
Mute mode
Vibrate mode
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An alarm is set
GPS is activated
Synchronization is ongoing
Problem with sign-in or synchronization
Depending on your service provider, network or region, the functions or services
represented by some icons in this list may not be available.
Notification icons
New text message or multimedia message
Ongoing call
Missed call
Call on hold
Single SIM device: Call forwarding is turned on
Dual SIM device: Call forwarding is turned on
New voicemail message
New email message
Downloading data
Uploading data
Mobile data is disabled
Perform a basic setup of your device
System updates are available
Downloading system updates
Install the downloaded system updates
STAMINA mode is activated
Ultra STAMINA mode is activated
Battery Care is activated
Glove mode is activated
Screenshot captured
Video chat with friends using Duo application
A song is playing
The device is connected to a computer via a USB cable
Internal storage is 75% full — tap to transfer data to a memory card
Warning
More undisplayed notifications
Not all icons that may appear on your device are listed here. This list is for reference
purposes only, and changes may be made without notice.
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To block an application from sending notifications
1 Find and tap Settings > Apps & notifications.
2 Select the desired application, then tap Notifications.
3 Tap the Show notifications switch to block application notifications.
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Battery and Maintenance
Charging your device
Always use an original Sony charger and USB Type-C cable intended for your
specific Xperia model. Other chargers and cables may increase charging time, not
charge at all, or may even damage your device. Ensure all USB ports and
connectors are completely dry before inserting the cable.
If the battery is depleted, it may take up to 30 minutes for your device to respond
to the charging. During this time, the screen may remain completely dark, not
showing the charging icon. It can take up to 4 hours for a completely drained
battery to be fully charged.
Your device has an embedded, rechargeable battery that can only be replaced by an
authorized Sony repair center. Never try to open or take apart the device yourself. Doing so
can cause damage and void your warranty.
A wall socket charger will charge your device faster than charging via computer. You can
still use your device while charging.
To charge your device
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1 Connect one end of the USB cable to the charger (or to the USB port of a
computer).
2 Connect the other end of the cable to the USB Type-C port on your device.
The notification light illuminates when charging begins.
3 When the device is fully charged, disconnect the cable from your device by
pulling it straight out. Be sure to not bend the connector.
It is important to use a USB Type-C cable (provided), since other types of USB cables can
damage your device.
If the battery is completely depleted, it may take a few minutes before the notification light
illuminates and the charging icon appears.
Battery notification light status
Green Battery is charging, charge level is greater than 90%
Orange Battery is charging, charge level is 15-90%
Red Battery is charging, charge level is less than 15%
Battery and power management
Your device has an embedded battery. To get the most use from it, keep track of
the power consumed by dierent apps and features. You can also use Battery Care
to increase the battery's lifetime. Background power saving features are activated
by default to help you further reduce battery consumption, and additional power
saving modes are available to help you reduce battery consumption when
necessary.
Power-saving features lower the priority of certain non-essential device functions.
If you do not want an application to be aected, you can make it exempt in the
Power-saving exceptions menu. Phone calls and SMS are not aected.
System updates may change the power saving features available on your device.
To review your battery consumption
1 Find and tap Settings > Battery to view the estimated remaining battery
percentage and battery time.
2 Tap Advanced for more details about battery usage.
To view battery consumption for applications
1 Find and tap Settings > Apps & notifications .
2 Select an application and review its battery consumption under Advanced >
Battery.
General Usage Tips to Improve Battery Performance
The following tips can help you improve battery performance:
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• Lower the screen brightness level, see
Screen settings
on page 55.
• Turn o Bluetooth®, Wi-Fi, and location services when you don't need these
features.
• Turn o your device or use Airplane mode if you are in an area with no or
low network coverage. Otherwise, your device repeatedly scans for available
networks, and this consumes power.
• Use a Wi-Fi network instead of roaming when abroad. Roaming is scanning
for your home network and puts additional demands on your battery as your
device must transmit with a higher output power, see
Wi-Fi
on page 45.
• Change the synchronization settings for your email, calendar, and contacts,
see
Synchronizing with online accounts
on page 51.
• Check the applications that have a high battery consumption and consider
the battery saving tips provided on your device for these applications.
• Change the notification level for an application, see
Notifications
on page 29.
• Turn o the location-sharing permission for an application, see
Application
settings
on page 56.
• Uninstall applications that you are not using, see
Application screen
on
page 23.
• Use a Sony original handsfree device to listen to music. Handsfree devices
consume less battery than your device's loudspeakers.
• Restart your device every now and then.
To make specific applications exempt from optimization
1 Find and tap Settings > Battery.
2 Tap
and select Power-saving exceptions. You will see a list of
applications that are not optimized.
3 To add or remove applications from this exemption list, tap APPS and select
or de-select an application from the list to edit its exception settings.
4 The list of applications that are exempt will get updated according to your
settings.
You can also configure Power-saving exceptions from Settings > Apps & notifications >
Advanced > Special app access > Power-saving feature.
STAMINA mode
Depending on the STAMINA level, dierent features will be restricted or disabled in
order to reduce battery consumption. These include rendering performance,
animation, and screen brightness, video image enhancement, background app
data syncing, vibration except for incoming calls, streaming, and GPS while the
screen is o.
appears in the status bar.
To activate or deactivate STAMINA mode
1 Find and tap Settings > Battery.
2 Tap STAMINA mode and tap the slider to activate or deactivate the function.
When STAMINA mode is activated you can select additional options, for
example, adjust the Auto-start percentage.
You can exempt applications from being restricted by selecting STAMINA mode in the
Power-saving exceptions menu.
Ultra STAMINA mode
Your battery time is extensively prolonged, but available apps are limited, and
mobile data and Wi-Fi are disabled. Calling and SMS are still available. Your
Homescreen is changed and
appears in the status bar.
If you are sharing a device with multiple users, you may need to log in as the owner, that is,
the primary user, to activate or deactivate Ultra STAMINA mode.
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To activate Ultra STAMINA mode
1 Find and tap Settings > Battery.
2 Tap Ultra STAMINA mode and then tap Activate.
3 Tap OK
You cannot exempt applications from being optimized by Ultra STAMINA mode.
To deactivate Ultra STAMINA mode
1 Drag down the status bar to access the Notification panel.
2 Tap the notification Ultra STAMINA mode active.
3 Tap OK.
Deactivating Ultra STAMINA mode will restart your device.
Battery Care
Use Battery Care to increase the lifespan of your battery. This feature detects your
charging patterns and estimates the start and end times of your regular charging
period. The rate of charging is controlled so that your battery reaches 100% just
before you disconnect the charger.
Battery Care will not control the charging rate until it detects a regular charging cycle of at
least 4 hours over a period of several days.
To enable or disable Battery Care
1 Find and tap Settings > Battery > Battery Care.
2 Tap the slider to enable or disable Battery Care.
Learned patterns of the regular charging cycle are saved by Battery Care. Even if the
function has been disabled, it adopts to the learned patterns after enabling the function
again.
Updating your device
You should update the software on your device to get the latest functionality,
enhancements and bug fixes in order to ensure optimal performance. When a
software update is available, appears in the status bar. You can also check for
new updates manually.
The easiest way to install a software update is to do it wirelessly from your device.
However, some updates are not available for wireless download. You then need to
use the Xperia Companion software on a PC or Mac computer to update your
device.
Before updating your device, consider the following:
• Ensure you have sucient storage capacity before attempting to update.
• If you are using a device with multiple users, you must log in as the owner, that is,
the primary user, to update the device.
• System and application updates can present the features on your device in another
way than described in this User guide. The Android version might not be aected
after an update.
For more information about software updates, go to
http://
support.sonymobile.com/software/
.
To check for new software
1 If you are using a device with multiple users, make sure you are logged in as
the owner.
2 Find and tap Settings > System > Advanced > Software update.
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Updating Your Device Wirelessly
Use the Software update application to update your device software wirelessly. The
updates you can download over a cellphone network depend on your service
provider. It is recommended to use a Wi-Fi network instead of a cellphone network
to download new software so you can avoid data trac costs.
To install a system update
1 If you are sharing a device with multiple users, make sure you are logged in
as the owner.
2 Find and tap Settings > System > Advanced > Software update.
3 If a system update is available, tap CONTINUE > Install.
4 Restore the device when prompted.
To schedule a system update
1 If you are sharing a device with multiple users, make sure you are logged in
as the owner.
2 Find and tap Settings > System > Advanced > Software update.
3 If a system update is available, tap CONTINUE, then tap the Schedule
installation slider.
4 Tap OK > Set time.
5 Set the desired time for the software update, then tap OK.
6 Your device will be updated at the set time automatically.
To set up automatic download of system updates
1 Find and tap Settings > System > Advanced > Software update.
2 Tap
, then tap Settings > Auto download system updates.
3 Select the preferred option.
To enable or disable automatic updates for applications
1 Find and tap Settings > System > Advanced > Software update.
2 Tap
, then tap Settings > Auto update apps.
3 Select the preferred option.
Updating your device using Xperia Companion
To update your device using a computer
1 Using a USB Type-C cable, connect your device to the computer.
2 Make sure that the screen of your device is unlocked, and that the USB
connection mode on the device is set to File Transfer.
3 Open Xperia Companion, if it is not automatically launched.
4 Be sure the computer can access the internet.
5 Computer: If a new software update is detected, a pop-up window appears.
Follow the on-screen instructions to run the relevant software updates.
If you don’t have the Xperia Companion software installed on the relevant computer,
connect your device to the computer and follow the on-screen installation instructions.
Make sure you are using the USB Type-C cable that came with your device and it is properly
connected to the device and computer.
Maintenance Using a Computer
Xperia Companion
Xperia Companion is a software service which provides a collection of tools and
applications you can use when you connect your device to a computer. With Xperia
Companion, you can:
• Update or repair your device’s software.
• Transfer your content from an old device using Xperia Transfer.
• Back up and restore content on your computer.
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• Sync multimedia content—photos, videos, music, and playlists—between your
device and computer.
• Browse files on your device.
To use Xperia Companion, you need an internet-connected computer running one
of the following operating systems:
• Microsoft® Windows® 7 or later
• Mac OS® X 10.11 or later
Learn more and download Xperia Companion for Windows or Mac at
http://support.sonymobile.com/global-en/xperia-companion/
.
Managing files using a computer
Use a USB Type-C cable connection between a Windows computer and your device
to transfer and manage your files.
Once your device and the computer are connected, you can choose if you want to
charge your device or transfer files. Your computer will detect your device once you
tap ALLOW.
With Xperia Companion you can access the file system of your device. If you do not
have Xperia Companion installed, you are requested to install it when you connect
your device to the computer.
Always use a USB cable intended for your specific Xperia model and make sure it is
completely dry.
USB Preferences
USB controlled
by
You can choose which device controls the other, your device
or the USB-connected device.
Use USB for You can choose the purpose of the USB connection.
File Transfer
Manage files or update the device software. This option is
used with Microsoft
®
Windows
®
computers. Charging is
enabled by default.
USB tethering
Your device can function as a tethering device.
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MIDI
Your device can function as the MIDI input for musical
instrument apps.
No data transfer
Just charge your device when USB controlled by is set to This
device. When USB controlled by is set to Connected device,
you can use your device as a power supply and charge the
other connected device.
To change USB preferences
1 Attach a USB Type-C connector to your device.
2 Drag down the Status bar, then tap Android System next to .
3 Tap Tap for more options, and then select an option.
Storage and memory
Your device has several dierent storage and memory options:
• The internal storage stores downloaded or transferred content along with personal
settings and data.
• You can use a removable memory card to get more storage space. Media files can
be moved to this type of memory to free up internal storage.
• The dynamic memory (RAM) cannot be used for storage. RAM is used to handle
running applications and the operating system.
You can purchase a memory card separately.
Improving memory performance
Your device memory tends to fill up as a result of normal usage. If the device starts
to slow down, or applications suddenly shut down, you should consider the
following:
• Always try to keep at least 500 MB of free internal storage available.
• Close running applications that you are not using.
• Clear the cache memory for all applications.
• Uninstall downloaded applications that you don't use.
• Transfer photos, videos, and music from the internal memory to the memory card.
• If your device can't read content on the memory card, you may need to format the
card. Note that when you format the card, all content is erased.
If you are sharing a device with multiple users, you must log in as the owner, that is, the
primary user, to be able to perform certain actions, like transferring data to the memory
card and formatting the memory card.
To view the memory status
• Find and tap Settings > Storage.
To clear the cache memory for all applications
1 Find and tap Settings > Storage.
2 Tap Other apps, then tap the desired application.
3 Tap CLEAR CACHE.
When you clear the cache memory, you don't lose any important information or settings.
To Transfer Media Files to the Memory Card
1 Make sure you have a memory card inserted into your device.
2 Find and tap Settings > Storage > Transfer data to SD card.
3 Mark the files that you want to transfer to the memory card.
4 Tap Transfer.
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To stop applications and services from running
1 Find and tap Settings > Apps & notifications.
2 Select an application or service, then tap FORCE STOP > OK.
To format the memory card
1 Find and tap Settings > Storage.
2 Tap SD card > , then tap Storage settings > Format, then perform
formatting on the next confirmation dialog.
All content on the memory card gets erased when you format it. Make sure you first make
backups of all data that you want to save. To back up your content, you can copy it to a
computer. For more information, see
Managing files using a computer
on page 39.
Smart Cleaner
Using Smart cleaner, you can improve device performance by automatically
optimizing storage and memory depending on the frequency of app use.
To enable or disable Smart cleaner
1 Find and tap Settings > Xperia Assist > Smart cleaner.
2 Tap the slider beside Use Smart cleaner.
You can also modify, copy or delete files manually if you find and tap Files application.
Backing Up and Restoring Content
Generally, you should not save photos, videos, and other personal content solely
on the internal memory of your device. If your device is damaged, lost or stolen,
the data stored on its internal memory may be impossible to recover. It is
recommended to use the Xperia Companion software to make backups which save
your data safely to an external device. This method is especially recommended if
you are updating your device software to a newer Android version.
The Xperia Backup & Restore application is recommended for backing up data
before you do a factory data reset. With this application you can back up data to
an online account, an SD card or to an external USB storage device that you have
connected to your device using a USB host adapter:
With the Google Backup & Restore application, you can back up data to a Google
server.
Backing up data to a computer
Use the Xperia Companion software to back up data from your device to a PC or an
Apple Mac
®
computer. You can back up the following types of data:
• Call logs
• Text messages
• Calendar
• Settings
• Media files such as music and videos
• Photos and images
To back up your data using a computer
1 Connect your device to the computer using a USB cable.
2 Computer: Open the Xperia Companion software if it is not automatically
launched. After a few moments, the computer detects your device.
3 Click
Backup
on the Xperia Companion main screen.
4 Follow the on-screen instructions to back up data from your device.
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To restore your data using a computer
1 Unlock the screen of your device and connect it to the computer using a USB
Type-C cable.
2 Open the Xperia Companion software on your computer if it is not
automatically launched. After a few moments, the computer detects your
device. Make sure to select ALLOW on your device to access the data on
your device.
3 Click
Restore
on the Xperia Companion main screen.
4 Select a backup file from the backup records, then click Next and follow the
on-screen instructions to restore data to your device.
If you do not have Xperia Companion installed, you are requested to install it when you
connect your device to the computer.
Backing Up Data With the Google Backup & Restore Application
Using the Google Backup & restore application, you can back up data to a Google
server. You can also turn on the automatic restore function to restore application
data and settings when you reinstall an application.
With this application you can back up the following types of data:
• Applications
• Bookmarks
• Wi-Fi networks
• Other settings
To back up data to a Google account
1 Find and tap Settings > System > Backup.
2 Under Back up to Google Drive, tap Account and choose an account to
back up your files to.
To enable or disable automatic restore when you reinstall an application
1 Find and tap Settings > System > Backup.
2 Tap the Back up to Google Drive slider to enable or disable the automatic
restore.
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Downloading applications
Downloading applications from Google Play
Google Play is the ocial online Google store for downloading applications,
games, music, movies, and books. It includes both free and paid applications.
Before you start downloading from Google Play, be sure that you have a working
internet connection, preferably over Wi-Fi to limit data trac charges. For more
information, see
Updating your device
on page 37.
To use Google Play, you need to have a Google account. Google Play may not be available
in all countries or regions.
To download an application from Google Play
1 Find and tap .
2 Find an item you wish to download by browsing categories, or by using the
search function.
3 Tap the item to view its details. Follow the on-screen instructions to
complete the installation.
Some applications may need to access data, settings and various functions on your device
in order to work properly. Only install and give permissions to applications that you trust.
You can view the permissions granted to a downloaded application by tapping the
application under Settings > Apps & notifications.
Downloading applications from other sources
When your device is set to allow downloads from sources other than Google Play,
you can download applications directly from other websites by following the
relevant download instructions.
Installing applications of unknown or unreliable origin can damage your device. Download
applications only from reliable sources. Contact the application provider if you have any
questions or concerns.
If you are using a device with multiple users, only the owner, that is, the primary user, can
allow downloads from sources other than Google Play. Changes made by the owner aect
all other users.
To enable or disable the downloading of applications from other sources
1 Find and tap Settings > Apps & notifications.
2 Tap Advanced > Special app access > Install unknown apps.
3 Tap the application you want to allow the installing of application from other
sources, then tap the Allow from this source slider to enable or disable.
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Internet and networks
Browsing the web
The Google Chrome web browser for Android devices comes pre-installed in most
markets. Go to
http://support.google.com/chrome
to get more detailed
information about how to use this web browser.
To browse the web
1 Find and tap .
2 If you are using Google Chrome for the first time, select to either sign in to a
Google account or browse with Google Chrome anonymously.
3 Enter a search term or web address in the search and address field, then tap
on the keyboard.
Internet and MMS settings
To access the internet, or send multimedia messages without Wi-Fi, you need a
mobile data connection with correct internet and Multimedia Messaging Service
(MMS) settings. Here are some tips:
• For most mobile networks and operators, these settings come pre-installed on
your device so you can start using the internet and sending multimedia messages
right away.
• You can manually check for updates to the internet and MMS settings. If you
change or delete an internet or MMS setting by mistake, reset the internet and
MMS settings.
• Refer to troubleshooting tips for your device at
http://support.sonymobile.com
for
network coverage, mobile data, and MMS issues.
• If STAMINA mode is activated to save power, all mobile data trac gets paused
when the screen is o. If this causes connection problems, try excluding some
applications and services from being paused, or deactivate STAMINA mode
temporarily.
• If you are sharing a device with multiple users, only the owner, that is, the primary
user, can download internet and messaging settings from the Settings menu, but
the downloaded settings are applicable to all users.
To download internet and MMS settings
1 Find and tap Settings > Network & internet > Internet settings.
2 Tap Accept. Once the settings are downloaded successfully,
appears in
the status bar and cellular data trac is turned on automatically.
If the settings cannot be downloaded to your device, check the signal strength of your
cellphone or Wi-Fi network connections. Move to an open location free from obstructions
or get close to a window and then try again.
To add internet and MMS settings
1 Find and tap Settings > Network & internet > Mobile network.
2 Dual SIM users, select a SIM card.
3 Tap Advanced > Access Point Names >
.
4 Tap Name and enter a name of your choice, then tap OK.
5 Tap APN and enter the access point name, then tap OK.
6 Enter all other required information. If you don’t know what information is
required, contact your network operator for more details.
7 When you’re done, tap
, then tap Save.
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To view downloaded internet and MMS settings
1 Find and tap Settings > Network & internet > Mobile network.
2 Dual SIM users, select a SIM card.
3 Tap Advanced > Access Point Names.
4 To view more details, tap any of the available items.
Wi-Fi
Use Wi-Fi to surf the internet, download applications, or send and receive emails.
Once you have connected to a Wi-Fi network, your device remembers the network
and automatically connects to it the next time you come within range.
Some Wi-Fi networks require you to log in to a web page before you can get
access. Contact the relevant Wi-Fi network administrator for more information.
Available Wi-Fi networks may be open or secured. Secured networks are indicated
by
next to the Wi-Fi network name.
Some Wi-Fi networks do not show up in the list of available networks because they do not
broadcast their network name (SSID). If you know the network name, you can add it
manually to your list of available Wi-Fi networks.
To turn Wi-Fi on or o
1 Find and tap Settings > Network & internet > Wi-Fi.
2 Tap the slider to enable or disable Wi-Fi.
It may take a few seconds before Wi-Fi is enabled.
To connect to a Wi-Fi network
1 Find and tap Settings > Network & internet > Wi-Fi.
2 Tap the slider to turn on Wi-Fi. All available Wi-Fi networks are displayed.
3 Tap a Wi-Fi network to connect to it. For secured networks, enter the relevant
password.
is displayed in the status bar once you are connected.
The list of available Wi-Fi networks refreshes automatically. If you cannot connect to a Wi-Fi
network successfully, refer to the relevant troubleshooting tips for your device at
http://support.sonymobile.com
.
To add a Wi-Fi network manually
1 Find and tap Settings > Network & internet > Wi-Fi.
2 Scroll down and tap Add network.
3 Enter the Network name information.
4 To select a security type, tap the Security field.
5 If required, enter a password.
6 To edit advanced options such as proxy, IP settings and Hidden network, tap
Advanced options and then edit the options as desired.
7 Tap Save.
Contact your Wi-Fi network administrator to get the network SSID and password.
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Increasing Wi-Fi Signal Strength
There are a number of things you can do to improve Wi-Fi reception:
• Move your device closer to the Wi-Fi access point.
• Move the Wi-Fi access point away from any potential obstructions or interference.
• Don’t cover the Wi-Fi antenna area of your device (the highlighted area in the
illustration).
Wi-Fi Settings
When you are connected to a Wi-Fi network or when there are Wi-Fi networks
available in your vicinity, you can view the status of these networks. You can also
enable your device to notify you whenever an open Wi-Fi network is detected.
To turn Wi-Fi on automatically
1 Make sure that Wi-Fi is turned on for your device.
2 Find and tap Settings > Network & internet > Wi-Fi.
3 Scroll down and tap Wi‑Fi preferences. Tap the Turn on Wi‑Fi automatically
switch to enable or disable.
To enable or disable Wi-Fi network notifications
1 Ensure Wi-Fi is turned on for your device.
2 Find and tap Settings > Network & internet > Wi-Fi.
3 Tap Wi‑Fi preferences.
4 Tap the Open network notification slider to enable or disable.
To view detailed information about a connected Wi-Fi network
1 Find and tap Settings > Network & internet > Wi-Fi.
2 Tap the Wi-Fi network that you are currently connected to. Detailed network
information is displayed.
To enable auto network switch
1 Find and tap Settings > Network & internet > Wi-Fi.
2 Tap Wi‑Fi preferences > Advanced.
3 Tap the Auto network switch slider and tap ENABLE.
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To change the Auto-connect setting for each saved network
1 Find and tap Settings > Network & internet > Wi-Fi.
2 Tap Wi‑Fi preferences > Advanced > Auto-connect.
3 Tap the Wi-Fi network to enable or disable.
To find the MAC address for your device
1 Find and tap Settings > Network & internet > Wi-Fi.
2 Tap Wi‑Fi preferences > Advanced.
3 The MAC address is displayed in the list.
The Wi-Fi Mac address is also displayed under Settings > System > About phone > Wi‑Fi
MAC address.
Sharing your mobile data connection
You can share your mobile data connection with other devices in several ways.
• Portable hotspot: share your mobile data connection via Wi-Fi with up to 10 other
devices simultaneously.
• One-touch portable hotspot: touch devices to start sharing your mobile
connection over Wi-Fi.
• USB tethering: share your mobile data connection with a single computer using a
USB cable.
• Bluetooth tethering: share your mobile data connection with up to four other
devices via Bluetooth.
To share your data connection using a USB cable
1 Connect your device to a computer, using the USB cable that came with it.
2 Find and tap Settings > Network & internet > Hotspot & tethering.
3 Tap the USB tethering slider, then tap OK if prompted.
is displayed in the
status bar once you are connected.
4 To stop sharing your data connection, tap the USB tethering slider or
disconnect the USB cable.
You cannot share your device's data connection and SD card over a USB cable at the same
time.
To share your mobile connection by One-touch portable hotspot
1 Make sure that both devices have the NFC function turned on, and that both
screens are active.
2 Find and tap Settings > Network & internet > Hotspot & tethering.
3 Tap One-touch portable hotspot. Hold the devices together so that the NFC
detection areas of each device touch, then tap CONNECT.
This function only works with devices that also support NFC Wi-Fi tethering.
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To share your mobile data connection with another Bluetooth device
1 Make sure that your device and the other Bluetooth device are paired with
each other and that mobile data trac is activated on your device.
2 Your device: Find and tap Settings > Network & internet > Hotspot &
tethering. Tap the Bluetooth tethering slider to enable the function.
3 Bluetooth device: Set up the device so that it obtains its network
connection using Bluetooth. If the device is a computer, refer to the relevant
instructions to complete the setup. If the device runs on the Android
operating system, tap the settings icon beside the name of the device that it
is paired with under Settings > Device connection > Previously connected
devices, then tap the Internet access slider.
4 Your device: Wait for
and to appear in the status bar. Once these icons
appear, the setup is complete.
5 Tap the Bluetooth tethering slider again to disable the function.
The Bluetooth tethering function is turned o every time you turn o your device or turn o
the Bluetooth function.
To use your device as a portable hotspot
1 Find and tap Settings > Network & internet > Hotspot & tethering.
2 Tap Portable hotspot > Configure hotspot.
3 Enter the Network name information.
4 To select a security type, tap the Security field. If required, enter a password.
5 Tap Save.
6 Tap the switch at the top of the list to enable the function.
7 If prompted, tap OK to confirm.
appears in the status bar when the
portable hotspot is active.
8 To stop sharing your data connection via Wi-Fi, tap the Portable hotspot
switch to disable the function.
To rename or secure your Portable Hotspot
1 Find and tap Settings > Network & internet > Hotspot & tethering.
2 Tap Portable hotspot > Configure hotspot.
3 Enter the Network name information.
4 To select a security type, tap the Security field.
5 If required, enter a password.
6 Tap Save.
Controlling Data Usage
You can keep track of the amount of data transferred to and from your device over
your cellular data or Wi-Fi connection during a given period. For example, you can
view the amount of data used by individual applications. For data transferred over
your cellular data connection, you can also set data usage warnings and limits to
avoid additional charges.
If you are using a device that has multiple users, only the owner (that is, the primary user)
can adjust data usage settings. Adjusting data usage settings can help you keep greater
control over data usage but cannot guarantee the prevention of additional charges.
To help reduce data usage
1 Find and tap Settings > Network & internet > Data usage > Data Saver.
2 Tap the slider to enable or disable the function.
To turn data trac on or o
1 Find and tap Settings > Network & internet > Data usage.
2 Tap the Mobile data slider to turn data trac on or o.
When data
trac is turned o, your device can still establish Wi-Fi and Bluetooth
connections.
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To set a data usage warning
1 Make sure that cellular data trac is turned on.
2 Find and tap Settings > Network & internet > Data usage > Data warning &
limit.
3 To set the warning level, tap the slider beside Set data warning.
4 Tap Data warning, enter the desired data limit and tap SET. You receive a
warning notification when the amount of data trac reaches the level you
set.
To set a cellular data limit
1 Make sure that cellular data trac is turned on.
2 Find and tap Settings > Network & internet > Data usage.
3 Tap Data warning & limit and tap the slider beside Set data limit, then tap
OK.
4 To set the data usage limit, tap Data limit, enter the desired data limit and
tap SET.
Once your cellular data usage reaches the set limit, cellular data trac on your device gets
turned o automatically.
To control the data usage of individual applications
1 Find and tap Settings > Apps & notifications.
2 Tap the application that you want to control, then tap Data usage.
The performance of individual applications may be aected if you change the related data
usage settings.
To check your data usage
1 Find and tap Settings > Network & internet > Data usage.
2 To view information about the amount of mobile data transferred by
individual applications, tap App data usage.
3 To view information about the amount of data transferred via Wi-Fi
connection, tap the Wi‑Fi data usage under Data usage.
Selecting a SIM card for data trac
This function only applies for Dual SIM devices.
If you are using a Dual SIM device, you can select which SIM card handles data at
any given time. You can do this during the initial setup of your device, or you can
select or change it later via the Settings menu.
To change the SIM card used for data trac
1 Find and tap Settings > Network & internet > Dual SIM > Cellular data.
2 Select the SIM card that you want to use for data trac.
For higher data speeds, select the SIM card that supports the fastest mobile network, for
example, 4G.
Selecting cellular networks
Your device supports the use of up to three dierent networks at the same time.
You can select from the following network mode combinations:
• One WCDMA network
• One GSM network
• One WCDMA and one GSM network
• One LTE One WCDMA and one GSM network
Your device automatically switches between cellphone networks depending on
which cellphone networks are available where you are. You can also manually set
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your device to use a particular cellular network mode, like WCDMA or GSM. If you
are using a Dual SIM device, this applies to each SIM card.
Dierent status icons are displayed in the status bar depending on the type or
mode of network that you are connected to. Refer to
Status icons
on page 31 to
see what the dierent status icons look like.
Only SIM card slot 1 (the lower SIM card slot) supports the use of an LTE-enabled SIM card.
To select a network mode
1 Find and tap Settings > Network & internet > Mobile network.
2 Dual SIM users, select a SIM card.
3 Tap Advanced > Preferred network type, then select a network mode.
To select another network manually
1 Find and tap Settings > Network & internet > Mobile network.
2 Dual SIM users, select a SIM card.
3 Tap Advanced > Automatically select network switch to disable, then tap
Network.
4 Select a network.
If you select a network manually, your device will not search for other networks, even if you
move out of range of the manually selected network.
To activate automatic network selection
1 Find and tap Settings > Network & internet > Mobile network.
2 Dual SIM users, select a SIM card.
3 Tap Advanced, then tap the Automatically select network switch to enable.
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Synchronizing data on your device
Synchronizing with online accounts
Synchronize your device with contacts, email, calendar events and other
information from online accounts, for example, email accounts such as Gmail™
and Microsoft Exchange ActiveSync. You can synchronize data automatically for
such accounts by activating the auto-sync function, or you can synchronize each
account manually.
To set up an online account for synchronization
1 Tap Settings > Accounts > Add account, then select the account that you
want to add.
2 Follow the on-screen instructions to create or sign in to an account.
To synchronize manually with an online account
1 Find and tap Settings > Accounts.
2 Tap the name of the account you want to synchronize with, then tap
Account sync. A list of items appears showing what can be synchronized
with the account.
3 Tap the item you want to synchronize.
To remove an online account
1 Find and tap Settings > Accounts.
2 Select the account, then tap Remove account.
3 Tap Remove account again to confirm.
Synchronizing with Microsoft Exchange ActiveSync
If your company uses a Microsoft Exchange ActiveSync account, you can access
your corporate email messages, calendar appointments, and contacts directly on
your device. After setup, you can find your information in the Email, Calendar, and
Contacts applications.
Fingerprint functionality is not available in the United States.
If you have set up a Microsoft Exchange ActiveSync (EAS) account on your Xperia device,
the EAS security settings may limit the lockscreen type to only a PIN or password. This
occurs when your network administrator specifies a lock screen type for all EAS accounts
for enterprise security reasons. Contact the network administrator of your company or
organization to check what network security policies are implemented for cellular devices.
To set up an EAS account for synchronization
1 Tap Settings > Accounts > Add account > Exchange ActiveSync.
2 Enter your corporate email address and password.
3 Tap NEXT. If a failure occurs, enter the domain and server details for your
account manually, and then tap NEXT.
4 Follow the on-screen instructions to complete the setup.
5 Tap Show more sync options to select a synchronization method, a
synchronization interval, and the data you want to sync with your device.
6 Tap NEXT, then select how you want to be notified when a new email
arrives.
7 Tap NEXT, enter a name for the corporate account, then tap Finish setup.
8 If prompted, activate the device administrator to allow your corporate server
to set certain security rules on your device, like disabling voice recording and
using storage encryption.
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To remove an EAS account
1 Find and tap Settings > Accounts.
2 Select the EAS account that you want to remove.
3 Tap Remove account.
4 Tap Remove account again to confirm.
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Basic settings
Accessing settings
View and change settings for your device from the Settings menu. The Settings
menu is accessible from both the Application screen and the Quick settings panel.
To open the device settings menu from the Application screen
• Find and tap Settings.
To view information about your device
• Find and tap Settings > System > About phone.
To Access the Quick Settings Panel
• Drag the status bar downward using two fingers.
To Select Which Settings to Display on the Quick Settings Panel
1 Using two fingers, drag the status bar fully downward, then tap
.
2 To add a setting to the Quick settings panel, drag and drop the icon into the
upper part of the screen. To remove a setting, drag and drop the icon into
the lower part of the screen.
To Rearrange the Quick Settings Panel
1 Drag the status bar fully downward, then tap
.
2 Touch and hold an icon, and then move it to the desired position.
To Turn On the Flashlight
1 Drag the status bar downward using two fingers.
2 Tap
.
Volume, vibration, and sound
The volume and vibration can be changed either by using the volume keys or by
changing a setting. Sounds and tones can only be changed from a setting.
App settings can override the selected volume, vibration, and sound settings.
Volume and vibration
You can change the ring, media, alarm, and call volumes. Additionally, you can set
your device to vibrate . The ring and notification volume aects notifications,
the call volume
aects calls and the media volume aects music, videos,
games and other media. For example, if you change the volume while watching a
video, the media volume is changed. The alarm volume is indicated with
.
To change the volume
1 Press the volume key up or down. This changes the media volume.
2 To change the ring, notification, or alarm volumes, tap
. Use each slider to
adjust the volume.
Tap a volume icon to quickly turn the volume on or
o.
To activate vibrating mode
1 Press the volume key up or down.
2 Tap the icon displayed above the slider one or more times until
appears.
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To activate sound with vibration for incoming calls
1 Find and tap Settings > Sound.
2 Tap the Also vibrate for calls slider to enable the function.
Sounds and tones
To set the ringtone
1 Find and tap Settings > Sound > Phone ringtone.
2 Dual SIM users, select a SIM card.
3 Select an option from the list or tap Add ringtone and select a music file
that is saved on your device.
4 To confirm, tap OK.
To set a specific ringtone for a contact, see
Adding and editing contacts
on page 68. Dual
SIM users can set dierent ringtones for each SIM card.
To set the notification sound
1 Find and tap Settings > Sound > Notification sound.
2 Select a sound from the list or select None to turn o all notification sounds
and set your notifications to vibrate only.
3 To select a music file that is saved on your device, tap Add ringtone.
4 To confirm, tap OK.
You can change your app settings to allow a sound from a specific app even when the
notification sound is set to None. See
Notifications
on page 29.
To enable or disable other sounds and tones
1 Find and tap Settings > Sound > Advanced.
2 Tap the sliders to enable or disable the dierent sounds and tones.
Silence your device with Do not disturb
Activate Do not disturb to mute sounds and limit vibrations and visual indications
for situations in which you do not want to be disturbed, for example at night.
Setting options
• Notifications
• Exceptions
• Durations
• Turn on automatically
To activate or deactive Do not disturb
1 Drag the status bar downwards using two fingers to access the Quick
settings panel.
2 Tap
.
Automatic rules
You can set automatic rules to activate Do not disturb mode for specific times or
events.
To set an automatic rule
1 Find and tap Settings > Sound > Do not disturb > Turn on automatically.
2 Tap an automatic rule, for example Sleeping.
3 Set the time and behaviors as desired. To change the rule name, tap
.
4 Tap the slider to activate the rule.
To create a new rule, tap Add rule and follow the on-screen instructions.
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To set the notification sound when Do not disturb mode is activated
1 Find and tap Settings > Sound > Do not disturb .
2 Tap Notifications.
3 Select an option.
To set the exceptions for Do not disturb mode
1 Find and tap Settings > Sound > Do not disturb .
2 Tap the options under Exceptions.
3 Tap the switches to activate one or more options.
To set when to deactive Do not disturb mode
1 Find and tap Settings > Sound > Do not disturb .
2 Tap Duration.
3 Select a setting, and tap OK. You can adjust hours by tapping + or -.
Screen settings
You can change the screen’s behavior, brightness, viewing size and quality. For
example, select a bigger font or display size for easier reading, or select glove
mode to navigate your screen with gloves.
If you want to change your background and theme, see
Background and Themes
on page 28. To change how long you want to have the screen on before it is turned
o, see
Turning the screen on or o
on page 21.
To change a screen setting
1 Find and tap Settings > Display.
2 Tap the setting you want to change.
3 Use the sliders, checkboxes, or additional menus to adjust.
Brightness
Adjust the brightness level with the slider. You can also enable Adaptive brightness
to automatically optimize brightness based on surrounding light.
White balance
Select a preset setting you want. You can also use the sliders to adjust the white
balance if you select Custom. To revert to the default setting, select Standard.
Color gamut and contrast
Enhance the quality of photos and videos when viewing them on your device. For
example, use Super-vivid mode to make colors appear more vibrant on screen.
When Professional mode is selected, the HDR converter cannot be used.
Screen rotation
Set the screen to rotate automatically when the device is turned, or set it to stay in
portrait view.
Screen saver
Set up a screen saver that automatically displays colors, photos, or a slideshow
while your device is docked or charging and the screen is idle. On a device with
multiple users, each user can have individual screen saver settings.
Cover selection
When using a screen or phone cover, adapt your screen to work with the cover
type.
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Video image enhancement
You can use X-Reality with HDR converter to improve the visual quality of videos
when you view them on your device. With this feature, videos recorded in SDR
mode are played with HDR-like quality.
This feature is applicable only for certain applications.
To change a lock screen setting
1 Find and tap Settings > Display > Advanced > Lock screen preferences.
2 Tap the setting you want to change.
3 Use the switches, checkboxes or additional menus to adjust.
Screen Pinning
Use screen pinning to set your device to display only the screen for a specific
application. For example, if you are playing a game and you accidentally touch the
Home navigation key, the screen pinning feature prevents the active game app
screen from being minimized. You can also use this feature when you lend your
device to another person to make it harder for them to access more than one
application. For example, you can lend your device to somebody to take a photo
and pin the screen to the Camera application so that the person can't easily use
other apps such as Email.
Screen pinning is not a security feature and does not fully prevent other users from
unpinning a screen and accessing your device. To protect your data, you should set up your
device to request a screen lock PIN, password, or pattern before someone can unpin the
screen.
To enable or disable screen-pinning
1 Find and tap Settings > Lock screen & security > Advanced > Screen
pinning.
2 Tap the slider to enable or disable the function.
A pattern, PIN or password is not mandatory for screen pinning to work.
To pin a screen
1 Ensure screen pinning is activated on your device.
2 Open an app and go to the screen you want to pin.
3 Tap
.
4 To display the screen pinning icon, swipe upward and tap .
5 In the window that appears, tap Got it.
To unpin a screen
• On the pinned screen, touch and hold
and until the screen is unpinned.
If you selected a security option when you activated the screen pinning function, you have
to enter your pattern, PIN, or password to unlock the device before the screen can be
unpinned.
Application settings
Some apps will ask for permissions once you start using them. You can allow or
deny permissions individually for each app, either from the Settings menu or from
the Permission confirm dialog. Permission requirements depend on the app’s
design.
Allowing or denying permissions
You can choose whether to allow or deny permissions when the dialog is shown. If
you have used another Android version previously, most apps will have already
been granted the necessary permissions.
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To allow a permission
• To allow a permission, tap Allow. You can mark the Don't ask again
checkbox if you wish.
To deny a permission
• To deny a permission, tap Deny when the dialog is shown.
Some applications can still be used even if you have denied permissions.
Critical permissions
Some permissions are mandatory for apps to work as intended. In such cases, a
dialog will inform you.
To configure applications
1 Find and tap Settings > Apps & notifications.
2 Select a configuration option. For example, then choose an application that
you want to configure.
To allow critical permissions
1 Find and tap Settings > Apps & notifications > Advanced > App
permissions.
2 Select an option, then tap the relevant slider to adjust permissions.
Allowing or Denying Automatic Application Updates
If the automatic update feature is enabled, your applications get updated without
you being asked, so you may not realize that large volumes of data are being
downloaded. In order to avoid potentially high data transfer costs, you can disable
automatic updates or enable automatic updates only over Wi-Fi connection. You
have to disable the automatic update feature both in the Play Store™ app and the
What's New app (where available) to avoid the automatic updating of apps.
To enable or disable automatic updates for all applications in the Play Store
1 Find and tap
.
2 Tap , then tap Settings > Auto-update apps.
3 Select the preferred option.
To enable or disable automatic updates for all applications in What's New
1 Find and tap
.
2 Tap , then tap Settings > Auto-update apps.
3 Select the preferred option.
Application linking
Your device can determine the default app to handle a particular web link. This
means that if the link is set, you don’t need to select an app each time you open a
link. You can change the default app any time you want.
To manage app links from the Settings menu
1 Find and tap Settings > Apps & notifications.
2 Tap Default apps > Opening links.
3 Select an app, and adjust the settings as desired.
Resetting Your Applications
You can reset an application or clear application data if your application stops
responding or causes issues with your device.
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To reset application preferences
1 Find and tap Settings > Apps & notifications.
2 Tap to see all aplications. Tap > Reset app preferences > Reset apps.
Resetting application preferences does not delete any application data from your device.
To clear application data
1 Find and tap Settings > Apps & notifications.
2 Select an application or service, then tap Storage > CLEAR DATA > OK.
When you clear application data, data for the selected application is deleted from your
device permanently. The option to clear application data is not available for every
application or service.
To clear application cache
1 Find and tap Settings > Apps & notifications.
2 Select an application or service, then tap Storage > CLEAR CACHE.
The option to clear the application cache is not available for every application or service.
To clear the application default setting
1 Find and tap Settings > Apps & notifications.
2 Select an application or service, then tap Advanced > Open by default >
CLEAR DEFAULTS.
The option to clear the application default setting is not available for every application or
service.
Language Settings
You can select a default language for your device and change it again at a later
time. You can also change the writing language for text input.
To change the language
1 Find and tap Settings > System > Languages & input > Languages.
2 To change the language, drag and drop the desired language to the top of
the list. If the desired language is not currently listed, tap
to add it.
If you select the wrong language and cannot read the menu texts, find and tap
> .
Then, select the text beside and select the first entry in the menu that opens. You can
then select the language you want.
Date and time
You can change the date and time on your device.
To set the date manually
1 Find and tap Settings > System > Date & time.
2 Disable the Automatic date & time function by tapping the slider.
3 Tap Set date.
4 Flick left or right, or use the arrows to set the desired date.
5 Tap OK.
To set the time manually
1 Find and tap Settings > System > Date & time.
2 Disable the Automatic date & time function by tapping the slider.
3 Tap Set time.
4 Select the relevant values for the hour and minute.
5 Tap OK.
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To set the time zone
1 Find and tap Settings > System > Date & time.
2 Disable the Automatic time zone function by tapping the slider.
3 Tap Select time zone.
4 Select an option.
Enhancing the Sound Output
You can enhance the sound of your device by manually enabling individual sound
settings such as Equalizer and Surround sound. You can enable the Dynamic
normalizer to minimize volume dierences between songs or videos. You can also
improve the quality of compressed music files to near high-resolution audio
quality when you are using wired headphones.
To enhance the sound output automatically
1 Find and tap Settings > Sound > Audio settings.
2 Disable the DSEE HX function by tapping the slider, if it is enabled.
3 Enable the ClearAudio+ function by tapping the slider.
To adjust the sound settings manually using the Equalizer
1 Find and tap Settings > Sound > Audio settings.
2 If the ClearAudio+ function or the DSEE HX function is enabled, tap the
slider to disable it.
3 Tap Sound eects > Equalizer.
4 To adjust the sound manually, drag the frequency band buttons. To choose a
preset arrangement, tap
, select an arrangement, then tap OK to confirm.
The manual adjustment of sound output settings has no eect on voice communication
applications. For example, there is no change in the voice call sound quality.
To turn on the Surround sound feature
1 Find and tap Settings > Sound > Audio settings > Sound eects > Surround
sound (VPT).
2 Flick left or right to select a setting, then tap
to confirm.
To minimize volume dierences using the Dynamic normalizer
1 Find and tap Settings > Sound > Audio settings.
2 Disable the DSEE HX function by tapping the slider, if it is enabled.
3 Enable the Dynamic normalizer function by tapping the slider.
To upgrade the quality of compressed music files
1 Find and tap Settings > Sound > Audio settings.
2 Enable the DSEE HX function by tapping the slider.
This setting is only available for wired headphones that support High-Resolution Audio.
Noise cancellation
Your device supports noise canceling headsets. By using a noise canceling headset
with your device, you can get much clearer audio quality when listening, for
example, to music in a noisy environment, such as on a bus, a train or a plane. You
can also use this feature to create a silent environment in which to study, work or
read.
To ensure optimal performance, noise canceling headsets from Sony are recommended.
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To use a noise-canceling headset
1 Connect the noise-canceling headset to your device.
2 Find and tap Settings > Sound > Accessory settings > Noise canceling, then
enable the Noise canceling function by tapping the slider.
3 Tap Headset/Headphone type, and select the type of your headset/
headphone.
4 If you want Noise canceling to be enabled only during music or video
playback or when the screen is active, tap the Power save mode slider to
enable this function.
5 If you want Noise canceling to be enabled for as long as the headset is
connected, tap the Power save mode slider to disable this function.
A noise canceling headset may not be included with your device at purchase.
You can also enable the Noise canceling function via the notification on the Quick settings
panel when a noise-canceling headset is connected to your device.
To Adjust the Settings to the Noise Environment
1 Make sure a noise-canceling headset is connected to your device.
2 Find and tap Settings > Sound > Accessory settings > Noise canceling >
Noise environment.
3 Select the relevant noise environment type, then tap OK.
Multiple User Accounts
Your device supports multiple user accounts so that dierent users can log in
separately to the device and use it. Multiple user accounts work well in situations
where you share the same device with other people or lend your device to
someone to use for a while. The user who sets up the device for the first time
becomes the owner of the device. Only the owner can manage the accounts of
other users. Apart from the owner account, there are two dierent types of
accounts:
• Regular User: This account type is suitable for someone who regularly uses your
device.
• Guest User: Enable the guest account option for someone who just wants to use
your device temporarily.
Some features are only available to the owner. For example, only the owner can allow
downloads from sources other than Google Play™.
About the Regular User Account
By adding Regular User accounts, you can allow dierent users to have dierent
homescreens, wallpapers, and general settings. They also get separate access to
applications and memory storage for files such as music and photos. You can add
up to seven Regular User accounts on your device.
To add a regular user account
1 Make sure you are logged in as the owner, that is, the user who set up the
device for the first time.
2 Find and tap Settings > System > Advanced > Multiple users > Add user.
3 Tap OK. The new account is created.
4 Tap Set up now. The screen locks and an icon representing the newly added
user appears in the top right corner.
5 Unlock the screen by swiping upwards.
6 Follow the on-screen instructions to set up the account for the user.
You can also add a regular user account from the status bar on any screen. Just drag the
status bar fully downwards and tap the user icon, then tap Add user.
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To delete a regular user account from your device
1 Make sure you are logged in as the owner.
2 Find and tap Settings > System > Advanced > Multiple users.
3 Tap beside the name of the user that you want to delete, then tap
Remove user > DELETE.
About the Guest User Account
If someone just wants to use your device temporarily, you can enable a guest
account for that user. In Guest mode, your device starts up as a freshly installed
system with only the preinstalled apps. Once your guest is finished using your
device, you can wipe the session clean so that the next guest can start fresh. The
Guest User account is preinstalled and cannot be deleted.
To activate the guest user account
1 Make sure you are logged in as the owner, that is, the user who set up the
device for the first time.
2 Find and tap Settings > System > Advanced > Multiple users.
3 Tap
.
Once you switch to the guest account, you can switch between user accounts from the
status bar on any screen. Just drag the status bar downwards using two fingers and tap .
To clear the guest session data
1 Make sure you are logged in to the guest account.
2 Find and tap Settings > System > Advanced > Multiple users.
3 Find and tap Remove guest.
4 Tap Remove.
You can also clear the guest session from the status bar on any screen as long as you are
logged in to the guest account. Just drag the status bar downwards using two fingers and
tap , then tap Remove guest.
Switching between Multiple User Accounts
To switch between multiple user accounts
1 To view the list of users, drag the status bar downward using two fingers,
then tap
.
2 Tap the icon representing the user account that you want to switch to. The
lock screen for that user account appears.
When you switch to the guest account, tap Start over if you want to wipe the previous
session or tap Yes, continue to continue the previous session.
Settings for Multiple User Accounts
There are three dierent types of settings on devices with multiple users:
• Settings that can be changed by any user and aect all users. Examples include
language, Wi-Fi, Airplane mode, NFC, and Bluetooth®.
• Settings that only aect an individual user account. Examples include automatic
data syncing, screen lock, various accounts added, and wallpaper.
• Settings that are only visible to the owner and aect all users, for example, VPN
settings.
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Typing text
On-Screen Keyboards
There are a number of pre-installed text entry providers on your device.
The default text entry provider may depend on the regional or language settings you use.
One or more text entry providers might not be available in your region.
SwiftKey
®
keyboard
You can enter text using the on-screen keyboard by tapping each letter
individually, or you can use the SwiftKey flow feature and slide your finger from
letter to letter to form words.
1 Display numbers and symbols
2 Switch between lower case, upper case, and all caps
3 Access smileys
4 Enter a comma
5 Enter a space
6 Enter punctuation
7 Delete
8 Enter a carriage return
For more information about SwiftKey, go to
https://swiftkey.com/
.
To display the on-screen keyboard to enter text
• Tap a text entry field.
To use the on-screen keyboard in landscape orientation
• When the on-screen keyboard is displayed, turn the device sideways.
You may need to adjust the settings in some applications to enable landscape orientation.
To enter text character by character
1 To enter a character visible on the keyboard, tap the character.
2 To enter a character variant, touch and hold a regular keyboard character to
get a list of available options, then select from the list. For example, to enter
"é," touch and hold "e" until other options appear, then, while keeping your
finger pressed on the keyboard, drag to and select "é."
To enter a full stop
• After you enter a word, double-tap the space bar.
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To Enter Text Using the Gesture Input Function
1 When the on-screen keyboard is displayed, slide your finger from letter to
letter to trace the word you want to write.
2 After you finish entering a word, lift up your finger. A word suggestion
appears based on the letters you have traced.
3 If the word that you want does not appear, tap to see other options and
select accordingly. If the desired option does not appear, delete the entire
word and trace it again, or enter the word by tapping each letter individually.
Editing text
You can select, cut, copy and paste text as you write. You can access the editing
options by double-tapping the entered text. The editing options then become
available via an application bar.
Application bar
The following actions are available on the selected text:
• Cut
• Copy
• Paste
• Share
• Select all
The Paste option only appears when you have text saved on the clipboard.
To Select Text
1 Double-tap a word to highlight it.
2 You can drag the tabs on both sides of the highlighted word to select more
text.
To Edit Text
1 Double-tap a word to make the application bar appear.
2 Select the text you want to edit, and then use the application bar to make
your desired changes.
Auto-fill
Autofill helps you save time when filling out forms. When you enable an Autofill
service, information like names, phone numbers, addresses, credit card
information, and more is saved for re-use. Auto-fill with Google is enabled by
default, but you can disable it or change to another app as desired.
To select an auto-fill app
1 Find and tap Settings > System > Languages & input.
2 Tap Advanced > Autofill service.
3 Select an option or tap
to download a dierent Autofill service.
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Calling
Making calls
You can make a call by dialing a phone number manually, or use the smart dial
function to quickly find numbers from your contacts list and call logs. To make a
video call, you can use the Duo video chat application on your device.
Dual SIM users can set a default SIM card for placing calls, or you can choose to
select the SIM card each time you place a call. Find and tap Settings > Network &
internet > Dual SIM > Calls to select an option.
Making calls overview
1 Display smart dial and options
2 Delete
3 Dialpad
4 Call button
To open the dialpad
1 Find and tap .
2 If the dialpad does not appear, tap
.
To dial a phone number
1 Find and tap .
2 If the call log appears, tap
to display the dialpad.
3 Enter the phone number, and tap .
4 Dual SIM users, select a SIM card if prompted.
To make a call using smart dial
1 Find and tap
.
2 If the call log appears, tap to display the dialpad.
3 Use the dialpad to enter letters or numbers that correspond to the contact
you want to call. As you enter each letter or number, a list of possible
matches appears.
4 Tap the contact that you want to call.
5 Dual SIM users, select a SIM card if prompted.
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To make an international call
1 Find and tap . The call log is displayed.
2 Tap to display the dialpad.
3 Touch and hold 0 until a "+" sign appears.
4 Enter the country code and the area code without the initial zeros, followed
by the phone number. Then tap .
5 Dual SIM users, select a SIM card if prompted.
To add a direct dial number to your Home screen
1 In the customization menu, tap Widgets > Shortcuts.
2 Scroll through the list of applications and select Direct dial.
3 Select the contact and the number that you want to use as the direct dial
number.
To show or hide your phone number during outgoing calls
1 Find and tap
.
2 Tap
> Settings.
3 Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM
users, tap Calls.
4 Tap Additional settings > Caller ID, and choose an option.
This option may not be provided by every operator.
Receiving calls
If you receive an incoming call when the device is in sleep mode or the screen is
locked, the phone application opens in full-screen format. For Dual SIM devices, a
SIM icon indicates which SIM card the call is for.
If you receive an incoming call when the screen is active, the incoming call is
displayed as a floating notification, that is, in a minimized window that floats at
the top of whatever screen is open. For Dual SIM devices, SIM1 or SIM2 indicates
which SIM card the call is for. When the notification arrives, you can choose to
answer the call and open the phone application screen, or you can reject the call
and stay on the current screen.
To answer a call when the screen is inactive
• When a call comes in, swipe
up.
To answer a call when the screen is active
• When a call comes in, in the heads-up notification that appears at the top of
the screen, tap ANSWER.
Instead of answering the call, you can go to the main phone application screen by tapping
the heads-up notification window. Using this method, you get more options to manage the
call. For example, you can decide to reject the call with a message.
To reject a call when the screen is inactive
• When a call comes in, swipe down.
To reject a call when the screen is active
• When a call comes in, in the heads-up notification that appears at the top of
the screen, tap DECLINE.
Instead of rejecting the call, you can go to the main phone application screen by tapping
the heads-up notification window. This way you get more options to manage the call. For
example, you can decide to reject the call with a message.
To mute the ringtone for an incoming call
• When you receive the call, press the volume key.
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Rejecting a Call with a Text Message
You can reject a call with a text message, sent automatically to the caller and
stored in the Messaging conversation with the contact.
You can select from a number of predefined messages available on your device, or
you can create a new message. You can also create your own personalized
message by edit the predefined ones.
To reject a call with a text message when the screen is inactive
1 When an incoming call arrives, drag
to the center of the screen.
2 Select a predefined message or tap Write new message.
To reject a call with a text message when the screen is active
1 When an incoming call arrives, tap the heads-up notification window where
the phone number or the name of the contact is displayed.
2 Drag
to the center of the screen.
3 Select a predefined message or tap Write new message.
To reject a second call with a text message
1 When you hear repeated beeps during a call, drag
to the center of the
screen.
2 Select a predefined message or tap Write new message.
To edit the text message used to reject a call
1 Find and tap
.
2 Tap > Settings.
3 Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM
users, tap Calls.
4 Tap Reject call with message.
5 Tap the message that you want to edit, then make the necessary changes.
6 Tap OK.
Smart call handling
You can handle incoming calls without touching the screen by turning on the
Smart call handling function. Once activated, you can handle calls in the following
way:
• Answer: bring the device to your ear.
• Reject: shake the device.
• Ringer o: place the device face down.
To enable or disable Smart call handling
1 Find and tap
.
2 Tap > Settings.
3 Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM
users, tap Calls.
4 Tap Smart call handling.
5 Tap the switch underneath to enable or disable the function.
Forwarding calls
You can direct calls to a dierent recipient, such as to another phone number or
another device.
If you are using a Dual SIM device, you can also forward calls that come in on SIM
card 1 to SIM card 2 when SIM card 1 is unreachable, and vice versa. This function is
called Dual SIM reachability. You must enable it manually.
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To forward calls
1 Find and tap .
2 Tap > Settings.
3 Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM
users, tap Calls.
4 Tap Call forwarding, then select an option.
5 Enter the number you want to forward calls to, then tap Turn on.
To turn o call forwarding
1 Find and tap .
2 Tap
> Settings.
3 Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM
users, tap Calls.
4 Tap Call forwarding.
5 Select an option, then tap Turn o.
To enable the Dual SIM reachability function
This function only applies for Dual SIM devices.
1 Find and tap Settings > Network & internet > Dual SIM > Dual SIM
reachability.
2 Under Dual SIM reachability, tap the switch to enable the function.
3 Follow the on-screen instructions to complete the procedure.
If the Dual SIM reachability function does not work after you enable it, check that you have
entered the phone numbers correctly for each SIM card. In some cases, the numbers are
detected automatically during setup. Otherwise, you are prompted to enter them manually.
Blocking a number
You can block certain numbers from calling you and from sending you messages.
Select from stored numbers or type in a number yourself.
To block a stored number
1 Find and tap
.
2 Touch and hold the number you want to block.
3 Tap Block number, then tap BLOCK. Calls and texts from this number are
blocked.
To block a number by typing the number
1 Find and tap
.
2 Tap > Settings > Block numbers > Add a number.
3 Enter the phone number you want to block, then tap BLOCK. Calls and texts
from this number are blocked.
To unblock a blocked number
1 Find and tap
.
2 Tap > Settings > Block numbers.
3 Tap
next to the phone number you want to unblock, then tap UNBLOCK.
Calls and texts from this number are no longer blocked.
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Contacts
Adding and editing contacts
You can add, edit or delete contacts on your device and from synchronized
accounts. Add contact pictures or set individual ringtones to personalize contacts.
You can also edit contact information about yourself.
To add a contact
1 Find and tap .
2 Tap .
3 If you're adding a contact for the first time and have multiple accounts
synchronized to your device, select an account. This becomes the default
account for saving your contacts. Later, you can select where to save the
contact by tapping
> Saving to.
4 Enter or select the desired information for the contact.
5 When you’re done, tap Save.
To change the default setting for saving your contacts, tap
and select the new account.
Alternatively, select Phone contact to save contacts only to your device. To move an existing
contact to a new account, you must create the contact again and save it to the new
account.
If you add a plus sign and the country code before a contact's phone number, you do not
have to edit the number again when you make calls from abroad.
To edit a contact
1 Find and tap .
2 Tap the contact that you want to edit, then tap .
3 Edit the desired information.
4 When you are done, tap Save.
Some synchronization services do not allow you to edit contact details.
To add or remove a contact picture
1 Find and tap .
2 Tap the contact that you want to edit, then tap
.
3 Tap , then select an option.
4 After the picture is updated, tap Save.
You can also add a picture to a contact directly from the Album application. If you want to
add a picture that is saved to an online account, you must download the picture first.
To personalize the ringtone for a contact
1 Find and tap .
2 Tap the contact that you want to edit, then tap
> Set ringtone.
3 Select a ringtone or tap to select a music file saved on your device.
4 Tap OK.
To send all calls to voicemail for a contact
1 Find and tap
.
2 Select the desired contact.
3 Tap
> Route to voicemail.
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To delete contacts
1 Find and tap .
2 Touch and hold the contact that you want to delete.
3 Tap , then tap DELETE.
4 To delete several or all contacts, mark the checkboxes beside the contacts
that you want to delete.
5 Tap , then tap DELETE.
To edit contact information about yourself
1 Find and tap .
2 Tap
> My info.
3 Tap , then enter the new information or make the changes you want.
4 When you are done, tap Save.
To create a new contact from a text message
1 Find and tap
.
2 Tap the icon next to the phone number, then tap Add contact.
3 Select an existing contact, or tap Create new contact.
4 Edit the contact information and tap Save.
Grouping contacts
You can create contact labels to organize groups of related contacts. You can name
your groups as "Family" or "Friends" to dierentiate them from your other contacts.
To create a new label for a group
1 Find and tap
.
2 Tap
, then tap Create label.
3 Select where to store your contacts.
4 Type a Label name, then tap OK.
To delete a group label
1 Find and tap
.
2 Tap
, then tap the label you want to delete.
3 Tap , then tap Delete label.
Transferring contacts
There are several ways to transfer contacts to your new device. You can sync
contacts from an online account or import contacts directly from another device.
If you sync the contacts in your old device with an online account, you can transfer
your contacts to your new device using that account.
You can also copy contacts to a memory card, use Bluetooth technology, or save
contacts to a SIM card. For more specific information about transferring the
contacts from your old device, refer to the relevant User guide.
Find out more about choosing a transfer method at
http://
support.sonymobile.com/
.
Transferring Contacts Using an Online Account
If you sync the contacts in your old device or your computer with an online
account, for example, Google Sync™ or Microsoft
®
Exchange ActiveSync
®
, you can
transfer your contacts to your new device using that account.
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To turn auto-sync data on or o
1 Find and tap .
2 Tap , then tap Settings.
3 Tap Accounts, then tap the Automatically sync data slider to enable or
disable the function.
4 Tap OK.
You need to be signed in to the relevant sync account before you can sync your contacts
with it.
Other methods for transferring contacts
There are several other ways to transfer contacts from your old device to your new
device. For example, you can copy contacts to a memory card, or use Bluetooth
technology. For more specific information about transferring the contacts from
your old device, refer to the relevant User guide.
To import contacts from a memory card
1 Find and tap
.
2 Tap , then tap Settings > Import > SD card or internal storage (.vcf file).
3 Select where to store your contacts.
4 Tap
, then select SD card.
5 Select the files that you want to import by tapping them.
To import contacts using Bluetooth technology
1 Ensure you have the Bluetooth function turned on and that your device is set
to visible.
2 When you are notified of an incoming file to your device, drag the status bar
downward and tap the notification to accept the file transfer.
3 Tap Accept to start the file transfer.
4 Drag the status bar downward. When the transfer is complete, tap the
notification.
5 Tap the received file and select where to store your contacts.
To import contacts from a SIM card
1 Find and tap
.
2 Tap
, then tap Settings > Import.
3 Single SIM users, tap Import from SIM card. Dual SIM users, select a SIM
card.
4 Select where to store your contacts.
5 Select contacts to import, then tap Import.
Backing up contacts
You can use internal storage, a memory card, or a SIM card to back up contacts.
To export all contacts to a memory card
1 Find and tap
.
2 Tap
> Settings > Export > to SD card or internal storage (.vcf file).
3 Tap > SD card.
4 Select a destination folder, then tap Save.
To export contacts to a SIM card
When you export contacts to a SIM card, not all information may get exported. This is due to
memory limitations on SIM cards.
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1 Find and tap .
2 Tap > Settings > Export.
3 Single SIM users, tap Export to SIM card. Dual SIM users, select a SIM card to
export to.
4 Tap OK.
5 Select contacts to export, then tap Export.
6 Select an option, then tap OK.
To export all contacts to internal storage
1 Find and tap .
2 Tap
> Settings > Export > to SD card or internal storage (.vcf file).
3 Tap > Show internal storage.
4 Tap , then tap your device’s model number beside .
5 Select a destination folder or simply tap Save.
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Messaging and chat
Reading and sending messages
The Messages application shows your messages as conversations, which means all
messages to and from a particular person are grouped together.
The number of characters you can send in a single message varies depending on the
provider and the language you use. The maximum size of a multimedia message, which
includes the size of added media files, is also provider-dependent. Contact your service
provider for more information.
Messaging overview
1 Go back to the list of conversations
2 Call the message sender
3 View more options
4 Sent and received messages
5 Send a completed message
6 Add attachments
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To create and send a message
1 Find and tap .
2 Tap .
3 Enter the recipient’s name or phone number, then select from the
suggestions that appear. If the recipient is not listed as a contact, enter the
recipient’s number manually.
4 If you want to send a group message, tap to add more recipients.
5 Enter your message text. If you want to add an attachment, tap and select
the relevant attachment option.
6 To send the message, tap
. Dual SIM users, long press , then select the
SIM card you wish to use.
If you exit a message before sending, it gets saved as a draft. The conversation gets tagged
with the word Draft.
To read a received message
1 Find and tap
.
2 Tap the desired conversation.
3 If the message has not been downloaded yet, tap it.
All received messages are saved by default to the device memory.
To reply to a message
1 Find and tap .
2 Tap the conversation containing the message.
3 Enter your reply and tap
. Dual SIM users, long press , then select the
SIM card you wish to use.
To forward a message
1 Find and tap
.
2 Tap the conversation containing the desired message.
3 Touch and hold the desired message, then tap
.
4 Select a recent contact from the list or tap New message and enter the
recipient’s name or phone number, then select from the suggestions that
appear. If the recipient is not listed as a contact, enter the recipient's number
manually.
5 Edit the message if necessary, then tap
. Dual SIM users, long press ,
then select the SIM card you wish to use.
To save a file contained in a received message
1 Find and tap
.
2 If the message has not been downloaded yet, tap it.
3 Touch and hold the file you want to save, then select the desired option.
Messaging settings
You can change message notification settings and select whether to enable
message delivery reports.
To change your message notification settings
1 Find and tap
.
2 Tap
, then tap Settings.
3 To set a notification sound, tap Notifications > Advanced > Sound, then
select an option or tap
and select a music file that is saved on your device.
4 To confirm, tap OK.
5 To adjust additional notification settings, tap the sliders.
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To enable or disable delivery reports for outgoing messages
1 Find and tap .
2 Tap , then tap Settings.
3 Dual SIM users, select a SIM card. Single SIM users, tap Advanced.
4 Tap the Get SMS delivery reports slider to enable or disable the function.
After delivery reports are turned on, the text “Delivered” is displayed for messages that
have been successfully delivered.
Video Chat
You can use the Google Duo™ video chat application on your device to chat with
friends who also use the application on Android™ and iOS devices.
Go to
https://support.google.com/duo/
to get more detailed information about
how to use this application.
The video call function only works on devices with a front camera.
To use the Duo application
• To use the video chat application, find and tap
.
Setting Up Email
Use the email application on your device to send and receive email messages
through your email accounts. You can have one or several email accounts at the
same time, including corporate Microsoft Exchange ActiveSync accounts.
To set up an email account
1 Find and tap
.
2 Follow the instructions that appear on the screen to complete the setup.
For some email services, you may need to contact your email service provider for
information on detailed settings for the email account.
To add an extra email account
1 Find and tap .
2 Tap , then tap Settings > Add account.
3 Follow the on-screen instructions. If the settings for the email account
cannot be downloaded automatically, complete the setup manually.
4 When you are done, tap NEXT.
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Music
Transferring music to your device
There are two ways to transfer music from a computer to your device:
• Connect your device to a computer using a USB Type-C cable. Select File Transfer
on your device and then copy and paste or drag and drop the files using the
computer. See
Managing files using a computer
on page 39.
• You can use the Xperia Companion software to transfer your media files between
the computer and your device. Learn more and download Xperia Companion for
Windows or Mac at
http://support.sonymobile.com/global-en/xperia-
companion/
.
The Music application may not support all music file formats.
Listening to music
Use the Music application to listen to your favorite music.
Music player overview
1 Minimize the full screen player
2 Search all songs saved to your device
3 View the play queue
4 View menu options
5 Album art (if available)
6 Add or remove a song as a favorite
7 Elapsed time of current song
8 Add a song to a playlist
9 Progress indicator—drag or tap along the line to fast-forward or rewind
10 Length of current song
11 Repeat the current song or all songs in the play queue
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12 Tap to go to the next song, touch and hold to fast-forward the current song
13 Play or pause a song
14 Tap to go to the previous song, touch and hold to rewind the current song
15 Shue songs in the play queue
Music homescreen
1
Tap to open the Music menu
2 Scroll up or down to view content
3 Tap to start playing a song in the play queue
4 Play all songs in shue mode
5 Go to the music player screen
To play a song using the Music application
1 Find and tap .
2 Tap
.
3 Select a music category.
4 Tap a song to play it.
You might not be able to play copyright-protected items. Make sure you have the necessary
rights for the content you wish to use.
To find song-related information online
• While a song is playing in the Music application, tap the album art in the
music player screen and then tap More about this.
Online resources related to the song can include videos on YouTube™, song lyrics, and
artist information on Wikipedia.
To edit music information and download album art
1 While a song is playing in the Music application, tap the album art in the
music player screen and then tap Edit music info.
2 Edit the information as desired.
3 To set or download album art, tap
, then select an option.
4 When you are finished, tap Save.
You can also set album art to download automatically in the Music menu, under Settings.
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To Adjust the Audio Volume
• Press the volume key up or down.
To Minimize the Music Application
• When a song is playing, tap to go to the Home screen. The Music
application keeps running in the background.
To open the Music application when it is playing in the background
• While a song is playing in the background, drag the status bar downward
and tap the Music notification.
• Alternatively, find and tap .
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Camera
Getting to know your camera
1 Front camera lens
2 Switch between the front and main camera
3 Camera settings
4 Save your location
5 Use the volume keys to zoom in or out
6 Switch between taking photos and videos
7 Use the camera key to activate the camera, take photos, or record videos
8 Tap the thumbnail to view, share, or edit photos and videos
9 Use the shutter button to take photos or record videos
10 Go back or exit the camera
11 Select a capturing mode
12 Shortcut to the capturing mode last selected
13 Color and brightness
14 Select an aspect ratio
15 Flash settings
16 Self-timer
Basic camera tips
• Make sure the lens is clean. A fingerprint or a little dirt can diminish photo quality.
• Use the self-timer when you need extra time to prepare, or to avoid blurred
photos.
• Check your device's memory status often. High resolution photos and videos
consume more memory.
• Read more about
Taking great pictures with your Xperia™ Camera
or
Xperia™
Camera Photography
.
To launch the camera
• Press the camera key fully down, swipe
from the lock screen or tap from
the Application screen.
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Shutter button
The shutter button is used dierently depending on the capturing mode and
activated features.
Shutter button overview
Take a photo
Record a video/Resume recording
Pause a video
Stop recording a video
Self-timer is activated
Touch capture is activated
Touch capture and Self-timer are activated
To change the aspect ratio
1 While using the camera, tap .
2 Select a setting.
To adjust camera settings
1 When using the camera, tap
.
2 Select a setting or drag the list to view the available settings.
Available settings depend on the capturing mode selected.
To view, share or edit photos and videos
1 When using the camera, tap the thumbnail to open a photo or video.
2 Swipe left or right to view your photos and videos.
3 Tap the screen to edit a photo or video.
Your photos and videos are stored in the Album application. See
Viewing photos and
videos
on page 93 for more options.
Capturing modes
You can select capturing modes, such as Manual mode, by tapping Mode.
Available settings depend on the capturing mode selected.
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Capturing modes overview
AR eect
Take photos with virtual scenes and characters
Creative eect
Take photos with eects and color filters
Panorama
Take wide-angle and panoramic photos
Sound Photo
Record a background sound and take a photo at the same time
Manual
Take photos with manually adjusted camera settings
Slow motion
Add a slow-motion eect after recording a video
To switch between taking photos and videos
• While using the camera, swipe the screen to select a photo or video mode.
To select a capturing mode
• When using the camera, tap Mode and select a capturing mode.
To switch between the main and front camera
• When using the camera, tap
to switch between the main and front
camera.
To use the zoom
• When using the camera, pinch in or out on the camera screen or use the
volume key to zoom.
If you zoom in three or more times, this can aect image quality. Instead, take the photo
without zoom, then crop it.
To take a photo
• When using the camera, press the camera key or tap the shutter button to
take a photo.
To record a video
1 When using the camera, swipe the screen to select
.
2 Press the camera key or tap the shutter button to start or stop recording.
The maximum recording time is 6 hours.
To launch the camera and take a photo at the same time
1 When using the camera, tap .
2 Drag the list to view more settings.
3 Tap Launch with camera key > Launch and capture.
4 Close the settings menu and exit the camera. The setting is saved for all
capturing modes.
5 Press and hold the camera key to launch the camera and take a photo.
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To take a photo by tapping the screen
1 When using the camera, tap .
2 Drag the list to view more settings.
3 Tap Touch capture > On or Only front camera.
4 Close the settings menu. The setting is saved in all capturing modes.
5 Tap anywhere on the screen to take a photo.
This feature can also be used for videos.
To take a photo when recording a video
• When recording a video, tap . The photo is taken as soon as you release
the shutter button.
Self-timer
Use the Self-timer to get more time to prepare for a photo. It also helps to keep
your device steady and avoid blurred photos.
To use the self-timer with the main camera
1 While using the camera, tap
and select a delay time.
2 Close the settings menu. Your Self-timer setting is saved.
3 Press the camera key or tap the shutter button to take a photo. A series of
beeps marks the countdown until the photo is taken.
Exposure, color, and light conditions
Good exposure for your photos requires the right amount of light. The camera
automatically detects and adjusts to ambient light conditions.
Dierent exposures are required, for example, when taking photos of faces,
moving objects, or in low light.
Optimizing light conditions
• Look for light with direction and color that gives a scene shape and depth. This
type of light occurs just before sunrise and at sunset. Natural light from a window
is also good.
• For higher quality photos in low light, you need to keep the camera steady. You
can place the camera on a solid surface and use the self-timer.
• Even if light conditions are poor, try to take photos with and without the flash.
Sometimes the quality is better without the flash.
To use the flash
1 When using the camera, tap the flash icon displayed on the screen, for
example
.
2 If required, change the flash setting.
3 Press the camera key or tap the shutter button to take a photo or record a
video.
Available settings depend on the capturing mode selected.
When the background is brighter than the object, use Fill flash to remove unwanted dark
shadows.
Color, brightness and exposure value
Your camera automatically adjusts the color, brightness and exposure value by
detecting the light conditions and estimating the color temperature of ambient
light. Digital cameras can only estimate the color temperature, so you may need to
adjust the settings to get it correct.
If you experience yellow-colored photos in indoor environments or bluish photos
when using the flash, try adjusting the color.
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To achieve better exposures in low-light environments, change the brightness for
photos and videos. If you are using Manual mode for photos, change the exposure
value.
To adjust the color and brightness
1 When using the camera, tap .
2 Drag the sliders to adjust the color and brightness.
3 Press the camera key or tap the shutter button to take a photo or record a
video.
4 Tap to reset and close the color setting.
To adjust the exposure value
1 When using the camera, tap Mode >
.
2 Tap EV and drag the slider to adjust the exposure value.
3 Close the settings menu. The setting is saved.
4 Press the camera key or tap the shutter button to take a photo.
This setting is only available in Manual mode.
Shutter speed
Shutter speed refers to how long the shutter is open and the camera sensor is
exposed to light.
A fast shutter speed helps to freeze motion, while a slow shutter speed can create
an eect called "motion blur", where moving objects appear blurred along their
line of motion.
The shutter speed is automatically adjusted in photos and videos.
To adjust the shutter speed
1 When using the camera, tap Mode >
.
2 Tap SS and drag the slider to adjust the shutter speed.
3 Close the settings menu. The setting is saved.
4 Press the camera key or tap the shutter button to take the photo.
This setting is only available in Manual mode for the main camera.
ISO
ISO determines how sensitive your camera is to light. A low ISO number means
lower sensitivity, and a high ISO number means higher sensitivity. Higher
sensitivity can add blur to your photos.
Choose a higher ISO value when taking photos of moving objects or when taking
photos in low light without the flash.
If there is too much light, use the lowest ISO setting to achieve a higher image
quality.
ISO is automatically adjusted when taking photos and videos.
To adjust the ISO value
1 When using the camera, tap Mode >
.
2 Tap ISO and select an ISO value.
3 Close the settings menu. The setting is saved.
4 Press the camera key or tap the shutter button to take a photo.
This setting is only available in Manual mode for the main camera.
Strong backlight (HDR)
Strong backlight (HDR) is automatically adjusted when taking photos. You can also
adjust for strong backlight manually in Manual mode.
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To adjust towards a strong backlight
1 When using the camera, tap Mode > .
2 Tap and select On.
3 Close the settings menu. The setting is saved.
4 Press the camera key or tap the shutter button to take a photo.
This setting is only available in Manual mode.
White balance
White balance is automatically adjusted when taking photos and videos. In Manual
mode, you can adjust the white balance manually.
To adjust the white balance
1 When using the camera, tap Mode >
.
2 Tap WB and select one of the pre-defined light conditions, for example .
3 Close the settings menu. The setting is saved.
4 Press the camera key or tap the shutter button to take a photo.
This setting is only available in Manual mode.
White balance settings
Auto
Adjust the color balance automatically
Cloudy
Adjust the color balance for a cloudy sky
Daylight
Adjust the color balance for sunny outdoor conditions
Fluorescent
Adjust the color balance for fluorescent lighting
Incandescent
Adjust the color balance for warm lighting conditions, like under light bulbs
Optimizing exposure
Exposure metering measures the amount of light that strikes an object, to optimize
exposure.
Exposure metering is automatically adjusted when taking photos and videos. You
can adjust the exposure manually in Manual mode, for example for a specific part
of a photo.
To adjust the exposure with metering
1 When using the camera, tap Mode >
.
2 Tap
> Metering.
3 Select an exposure option and close the settings menu. The setting is saved.
4 Press the camera key or tap the shutter button to take a photo.
This setting is only available in Manual mode for the main camera.
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Metering settings
Face
Measures the amount of light on a face, and adjusts the exposure so that the face
is neither too dark nor too bright
Multi
Divides the image into several parts, and measures each part to optimize the
exposure
Center
Determines the center of the image, and sets the exposure based on the
brightness of the object
Spot
Adjusts the exposure for a very small part of the object
Setting the right focus
The camera automatically sets the focus and detects faces in all capturing modes.
It can also detect and track a moving object. A yellow frame indicates the face or
moving object that is in focus.
One way to change the focus area is to move your camera around with the camera
key half-pressed. Once the focus is set, the circular frame turns blue. This
technique can be used, for example, to change the focus to a person who is at the
side of a group photo.
You can also tap the screen to focus on a specific area, or set a specific focus
distance. These options are only available for the main camera and depend on the
capturing mode selected.
To set the focus distance
1 When using the main camera, tap Mode >
.
2 Tap .
3 Drag the slider to adjust the focus distance.
4 Close the settings menu. The setting is saved.
5 Press the camera key or tap the shutter button to take a photo.
This setting is only available in Manual mode for the main camera.
People, selfies, and smiling faces
Faces in focus are indicated with a colored frame. Tap any frame to select a face to
focus on.
Use Smile Shutter to automatically take a photo when a person smiles. If you are
recording a video, a photo is taken each time a smile is detected.
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Taking photos and videos of people
• Consider the camera orientation. Use portrait for close-up photos, to fill the frame.
Use landscape for close-up group photos, or to capture an object in the
background.
• Place the camera on a solid surface and use the self-timer
to prevent blurred
photos.
To focus on another face
• Before taking a photo or recording a video, tap one of the frames to select a
face to focus on.
To take a photo when someone smiles
1 When using the camera, tap
.
2 Tap Auto capturing or Auto capturing (video) > Smile Shutter.
3 Close the settings menu. The setting is saved for the capturing mode
selected.
4 When a smile is detected, the camera automatically takes a photo.
This setting is not available when
> Video size is set to 4K.
To take a selfie
1 When using the camera, select a photo or video capturing mode for your
selfie.
2 Tap
to activate the front camera.
3 Tap if you want to use the self-timer.
4 Press the camera key or tap the shutter button to take a selfie.
Turn on the Soft skin eect to soften skin tones when taking selfies.
To activate the selfie timer with the palm of your hand
1 When using the camera, tap
to activate the front camera.
2 Tap .
3 Tap Auto capturing > Hand Shutter and close the settings menu. The
setting is saved.
4 Turn your palm with your fingers straight up toward the camera.
5 When the camera detects your hand, the timer starts and a selfie is taken.
Moving objects
When taking photos and recording videos of moving objects, timing is important
for good results.
Predictive Capture automatically takes photos the instant an object enters the
camera frame, before you press a button. Object tracking can track a moving
object automatically.
Use Burst shot to find the best photo from a burst of images.
When recording videos, you can use SteadyShot™ to compensate for camera
movements and steady the frame.
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Capturing moving objects
• Try not to follow the object. Instead, find a position where the object has to pass in
front of you.
• Consider changing the exposure to a faster shutter speed or a higher ISO to freeze
motion.
To predict a photo
1 When using the main camera, tap .
2 Tap Predictive Capture > Auto.
3 Close the settings menu. The setting is saved.
4 Press the camera key or tap the shutter button to take a photo.
5 Tap the thumbnail to view the result. Two to four photos are saved
depending on the movement of the object. Predictive Capture can also
detect unexpected smiles.
6 Tap SELECT THE BEST to save one or more photos.
This option is only available when taking photos with the main camera.
To track an object
1 When using the camera, tap .
2 Tap the Object tracking slider to enable.
3 Close the settings menu. The setting is saved.
4 Select an object to track by touching it in the viewfinder.
5 Press the camera key or tap the shutter button to take a photo or record a
video.
To capture a burst of images
1 When using the camera, tap
.
2 Drag the list to view more settings.
3 Tap the Burst with camera key slider to enable.
4 Close the settings menu. The setting is saved.
5 Long-press the camera key or shutter button to take a burst of images. The
number of pictures taken is indicated in the middle of the viewfinder.
6 Release the camera key or shutter button to finish the burst. All photos are
saved.
7 Tap the thumbnail to view the result, then tap
.
8 Scroll through the pictures taken and select the photo or photos that you
want to save, then tap Save.
This setting is enabled by default for the shutter button. Long-press the shutter button to
take a burst of images.
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To record a steady video
1 When using the camera, swipe the screen to select .
2 Tap .
3 Drag the list to view more settings.
4 Tap SteadyShot™.
5 Select Intelligent active to compensate for all camera movement or
Standard to compensate only for high-frequency camera movement.
6 Close the settings menu. The setting is saved.
7 Press the camera key or tap the shutter button to record a video.
Using camera apps
Use camera apps to boost creativity and modify your photos and videos, and share
with friends. You can create virtual scenes, panoramic photos, and more.
Read about our camera apps on the
Photo and video apps page
.
AR eect
AR eect is the augmented reality app that lets you apply fantastical worlds to
your photos or videos, and to create avatars and stickers.
To take a photo or record a video with an AR eect
1 When using the camera, tap Mode.
2 Tap
and select a scene.
3 Press the camera key or tap the shutter button to take a photo or record a
video.
Creative eect
With the Creative eect app you can preset eects and color filters before taking a
photo or recording a video.
To take a photo or record a video with a creative eect
1 When using the camera, tap Mode.
2 Tap
.
3 Swipe to browse filters, or tap a filter to preview the eect.
4 Tap
to apply the filter and return to the camera screen.
5 Press the camera key or tap the shutter button to take a photo or record a
video.
6 Tap
to switch filters.
Panorama
Use the Panorama app to take wide-angle and panoramic photos.
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To take a panoramic photo
1 When using the camera, tap Mode.
2 Tap .
3 Press the camera key or tap the shutter button.
4 Move the camera slowly and steadily in the direction of movement indicated
on the screen.
Sound Photo
Record a background sound and take a photo at the same time with the Sound
Photo app.
To record a background sound with a photo
1 When using the camera, tap Mode.
2 Tap
.
3 Press the camera key or tap the shutter button to start recording and take a
photo. The recording stops automatically.
Slow motion videos
Good lighting conditions are essential when you record slow motion videos.
Add powerful eects to your videos with Slow motion and Super slow motion
video modes.
The Slow motion eect is added after a video is recorded at normal speed, while
Super slow motion can be recorded in two ways. You can either record separate
short videos in Super slow motion, or short sequences embedded within a video
recorded at normal speed. Super slow motion videos can be recorded in HD or Full
HD resolution.
To add slow motion eect after recording a video
1 When using the camera, swipe the screen to select
.
2 Tap Mode > .
3 Tap .
4 Select Slow motion mode > Slow motion.
5 Press the camera key or tap the shutter button to record a video.
6 Tap
to stop recording.
7 Drag the blue circles to where you want the slow motion eect to appear.
8 Tap to save the video(s).
To record a super slow motion video
1 When using the camera, swipe the screen to select
.
2 Tap Mode >
.
3 Tap .
4 Select Slow motion mode > Super slow (one-shot).
5 Press the camera key or tap the shutter button to record a video in super
slow motion. The recording stops automatically.
You can record a super slow motion video in HD or Full HD. When using Super slow motion
mode, tap > Video size and select a resolution.
To record a super slow motion sequence in a video
1 When using the camera, swipe the screen to select .
2 Tap Mode >
.
3 Tap .
4 Select Slow motion mode > Super slow motion.
5 Press the camera key or tap the shutter button to record a video.
6 Tap
one or more times to record time limited sequences in super slow
motion. The recording continues.
7 Tap
to stop the recording.
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Resolution and memory
The number of photos and videos you can store depends on the resolution or MP
(megapixel) value used and video length.
High-resolution photos and videos take up more memory, so keep in mind that a
lower resolution can be suitable for everyday use.
Check the memory status from time to time. When the memory is full, you can
transfer photos and videos to another storage device to free up memory. See
Managing files using a computer
on page 39.
Choose whether to store photos and videos on your device's internal storage or on
an SD card using the Data storage option in the camera settings menu.
To change the resolution
1 When using the camera, tap
.
2 Tap Still image size or Video size.
3 Select the resolution and close the settings menu. The setting is saved for
the selected capturing mode.
You can set the resolution separately for each capturing mode.
Photo resolutions
Main camera:
19MP
5056×3792 (4:3). 19 MP resolution with 4:3 aspect ratio. Suitable for photos you
want to view on non-widescreen displays or print in high resolution.
17MP
5504×3096 (16:9). 17 MP resolution with 16:9 aspect ratio. Suitable for photos you
want to view on widescreen displays.
12MP
4000×3000 (4:3). 12 MP resolution with 4:3 aspect ratio. Suitable for photos you
want to view on non-widescreen displays or print in high resolution.
12MP
4608×2592 (16:9). 12 MP resolution with 16:9 aspect ratio. Suitable for photos you
want to view on widescreen displays.
Front camera:
13MP
4160×3120 (4:3). 13 MP resolution with 4:3 aspect ratio. Suitable for photos you
want to view on non-widescreen displays or print in high resolution.
10MP
4192×2358 (16:9). 10 MP resolution with 16:9 aspect ratio. Suitable for photos you
want to view on widescreen displays.
Video resolutions
HD refers to high definition, while fps refers to frames per second. A higher fps rate
provides a smoother video, at the cost of a larger file size. The aspect ratio is the
relationship between the width and the height, where the width is the first
number.
Main camera:
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4K
3840×2160 (16:9). 4K format with 16:9 aspect ratio. With 4K, you can record
videos in four times the resolution of Full HD.
Full HD (30 fps)
1920×1080 (16:9). Full HD format with 30 fps and 16:9 aspect ratio.
Full HD (60 fps)
1920×1080 (16:9). Full HD format with 60 fps and 16:9 aspect ratio.
HD
1280×720 (16:9). HD format with 16:9 aspect ratio.
VGA
640×480 (4:3). VGA (Video Graphics Array) format with 4:3 aspect ratio.
Front camera:
Full HD
1920×1080 (16:9). Full HD format with 16:9 aspect ratio.
HD
1280×720 (16:9). HD format with 16:9 aspect ratio.
VGA
640×480 (4:3). VGA (Video Graphics Array) format with 4:3 aspect ratio.
Diagnosing your camera
If your camera is not working properly, you can run a diagnostics test to identify if
there is a problem with the main camera, front camera, flash or camera key.
To run a diagnostics test of your camera
1 Make sure you are connected to the internet. When using the camera, tap
.
2 Drag the list to view more settings.
3 Tap Help.
4 Select a category, then follow the on-screen instructions.
Additional camera settings
Geotagging
You can save your photos and videos with the location where they were taken—
this is called geotagging. The option to geotag your photos and videos requires a
wireless network and that the GPS function is enabled.
To turn on geotagging
1 When using the camera, tap
.
2 Drag the list to view more settings.
3 Tap the Save location slider to enable. The setting is saved.
Geotagging status icons
The geographical position is saved.
The geographical position has not been found.
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Grid lines
With Grid lines, you can apply the "Rule of Thirds" and place important objects
along the grid lines or their intersections. By not always having the object in the
middle of the frame, you can make your photos and videos more interesting.
To activate or deactivate the grid lines
1 When using the camera, tap .
2 Drag the list to view more settings.
3 Tap the Grid lines slider to enable or disable. The setting is saved.
Photo preview settings
You can choose to preview photos as soon as you take them.
To activate or deactivate previewing
1 When using the camera, tap
.
2 Drag the list to view more settings.
3 Tap Auto photo preview and select an option. The setting is saved.
Previewing settings
On After you take a photo, a preview appears in the lower right corner
of the screen for three seconds before it is saved.
Only front
camera
After you take a photo with the front camera, a preview appears in
the lower right corner of the screen for three seconds before it is
saved.
O No preview appears. The photo is saved directly.
Correction for distortion
You can enable this enhanced anti-distortion feature if you notice distortion in
photos. Distortion can vary depending on the photo subject.
To turn on Correction for distortion
1 When using the camera, tap
.
2 Drag the list to view more settings.
3 Tap Lens correction (photo) and select Correction for distortion. The
setting is saved.
Dierent ways to use the volume key
You can change the way you use the volume key.
To change how the volume key is used
1 When using the camera, tap
.
2 Drag the list to view more settings.
3 Tap Use Volume key as and select an option. The setting is saved.
Volume key settings
Zoom Use the volume key to zoom in or out.
Volume The volume key is deactivated for the camera.
Shutter Use the volume key as a shutter button for photos and videos.
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Sound
When Sound is activated, the camera makes a sound when you take a photo or
when you start or stop a video recording. Additionally, when you use the self-timer
the countdown is indicated by a series of beeps.
To activate or deactivate sound
1 When using the camera, tap .
2 Drag the list to view more settings.
3 Tap the Sound slider to enable or disable. The setting is saved.
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Photos and videos in Album
Viewing photos and videos
Use the Album application to view photos and play videos that you've taken with
your camera, or to view similar content that you've saved to your device. All photos
and videos are displayed in a chronologically ordered grid.
Album overview
1 Open the Album homescreen menu
2 Launch Cast to share media files with another device
3 View menu options
4 View a slideshow of your photos and videos
5 Drag the screen across to open the Album homescreen menu
6 View date of items in the group
7 Tap a photo or video to view it
8 Scroll up or down to view content
To view photos and videos
1 Find and tap Album.
2 Tap a photo or video that you want to view. If prompted, tap .
3 Flick left to view the next photo or video. Flick right to view the previous
photo or video.
The Album application may not support all
file formats.
You can set the screen to rotate automatically when your device is turned sideways. To
enable or disable this feature, find and tap Settings > Display, then tap the Auto-rotate
screen switch.
To change the size of the thumbnails
• When viewing thumbnails of photos and videos in Album, spread two
fingers apart to zoom in, or pinch two fingers together to zoom out.
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To zoom a photo
• When you are viewing a photo, spread two fingers apart to zoom in, or pinch two
fingers together to zoom out.
To Watch a Slideshow of Your Photos
1 When you are viewing a photo, tap the screen to display the toolbars, then
tap > Slideshow to start playing all the photos in an album.
2 Tap a photo to end the slideshow.
To Play a Video
1 In Album, find and tap the video you want to play.
2 Tap
.
3 If the playback controls are not displayed, tap the screen to display them. To
hide the controls, tap the screen again.
To Pause a Video
1 When a video is playing, tap the screen to display the controls.
2 Tap
.
To Fast-Forward and Rewind a Video
1 When a video is playing, tap the screen to display the controls.
2 Drag the progress bar marker left to rewind, or right to fast-forward.
To Adjust the Sound Volume of a Video
• Press the volume key up or down.
Album homescreen menu
From the Album homescreen menu, you can browse your photo albums, including
photos and videos taken using special eects. From the Album application, you
can also add geotags to photos, perform basic editing tasks, and use methods like
Bluetooth wireless technology and email to share content.
Album menu overview
1
Return to the Album application home screen to view all content
2 View all photos and videos taken with your device's camera
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3 View all photos and videos saved on your device in dierent folders
4 View all videos saved on your device
5 View your photos on a map or in Globe view
6 View your favorite photos and videos
7 View photos and videos that you have hidden from view
8 View photos from online services
9 Open the settings menu for the Album application
10 Open web support
To view photos from online services in Album
1 Find and tap Album, then tap .
2 Tap the desired online service, then follow the on-screen instructions to get
started. All available online albums that you have uploaded to the service
are displayed.
3 Tap any album to view its content, and then tap a photo in the album.
4 Flick left to view the next photo or video. Flick right to view the previous
photo or video.
Sharing and managing photos and videos
You can share photos and videos that are saved on your device. You can also
manage photos in batches or link photos to contacts. To free up space and avoid
unpredictable data loss, regularly transfer your photos and videos to a computer or
external storage device. See
Managing files using a computer
on page 39.
You might not be able to copy, send, or transfer copyright-protected items. Some items may
not send if the file size is too large.
To Share a Photo or Video
1 In Album, find and tap the photo or video you want to share.
2 Tap the screen to display the toolbars, then tap
.
3 Tap the application you want to use to share the photo, then follow the steps
to send it.
To use a photo as a contact picture
1 When you are viewing a photo, tap the screen to display the toolbars, then
tap
> Use as > Contact photo.
2 Select a contact, then edit the photo as desired.
3 Tap SAVE.
To use a photo as wallpaper
1 When you are viewing a photo, tap the screen to display the toolbars, then
tap
> Use as > Wallpaper.
2 Select an option, then edit the photo as desired.
3 Tap SAVE.
To Rotate a Photo
1 When you are viewing a photo, tap the screen to display the toolbars, then
tap
.
2 Tap Rotate, and then select an option. The photo is saved in the new
orientation.
To Delete a Photo or Video
1 When you are viewing a photo, tap the screen to display the toolbars, then
tap
.
2 Tap Delete.
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To Work with Batches of Photos or Videos in Album
1 When viewing thumbnails of photos and videos in Album, touch and hold an
item until it’s highlighted.
2 Tap other items you want to work with to select them. If you want to select
all items, tap , then tap Select all.
3 Use the tools in the toolbar to work with your selected items.
Hiding photos and videos
You can hide any photos and videos from the Album homescreen. Once photos
and videos are hidden from the Album homescreen, they can only be viewed from
the Hidden folder.
To Hide a Photo or Video
1 In Album, find and tap the photo or video you want to hide.
2 Tap the screen to display the toolbars, then tap
.
3 Tap Hide > OK.
To View Your Hidden Photos and Videos
1 In Album, tap
, then tap Hidden.
2 Tap a photo or video to view it.
3 Flick left to view the next photo or video. Flick right to view the previous
photo or video.
To Unhide a Photo or Video
1 In Album, tap
, then tap Hidden.
2 Tap a photo or video that you want to unhide.
3 Tap the screen to display the toolbars, then tap
.
4 Tap Don't hide.
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Connectivity
Mirroring the screen of your device wirelessly on a TV
You can use the Screen mirroring feature to show the screen of your device on a TV
or other large display without using a cable connection. Wi-Fi Direct® technology
creates a wireless connection between the two devices, so you can sit back and
enjoy your favorite photos from the comfort of your couch. You can also use this
feature to listen to music from your device using the TV's speakers.
When using Screen mirroring, the image quality may sometimes be negatively impacted if
there is interference from other Wi-Fi networks.
To mirror the screen of your device on a TV screen
1 TV: Follow the instructions in the User guide of your TV to turn on the Screen
mirroring function.
2 Your device: Find and tap Settings > Device connection > Connection
preferences > Screen mirroring.
3 Tap START.
4 Tap OK and select a device.
Your TV must support Screen mirroring based on Wi-Fi CERTIFIED Miracast
™
for the function
to work. If your TV does not support Screen mirroring, you may need to purchase a wireless
display adapter separately. Also, when using Screen mirroring, do not cover the Wi-Fi
antenna area of your device.
To stop screen mirroring between devices
1 Find and tap Settings > Device connection > Connection preferences >
Screen mirroring.
2 Tap Disconnect, then tap OK.
You can also stop screen mirroring by tapping the notification in the status bar of your
device. Drag the status bar downwards and tap Disconnect, then tap OK.
Connecting your device to USB accessories
You can use a USB Type-C host adapter to connect your device to USB accessories,
such as USB mass storage devices, analog headphones, game controllers, USB
keyboards, and USB mice. If the USB accessory has a USB Type-C connector, a USB
Type-C host adapter is not necessary.
This device has a capless USB port. If your device gets exposed to water, ensure
that the port is completely dry before connecting a USB cable. If water is detected
on the USB connector, a warning notification appears in the Notification panel.
USB host adapters are sold separately. Sony does not guarantee that all USB accessories are
supported by your device.
NFC (Near Field Communication)
Use NFC (Near Field Communication) to share data with other devices, like videos,
photos, web page addresses, music files, or contacts. You can also use NFC to scan
tags that give you more information about a product or service, and tags that
activate certain functions on your device.
NFC is a wireless technology with a maximum range of one centimeter, so the
devices sharing data must be held close to each other. Before you can use NFC,
you must first turn on the NFC function, and the screen of your device must be
active and unlocked.
The NFC detection area is located on the back of the device. Hold your device close
to another device or an NFC reader so that the NFC detection areas touch.
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NFC may not be available in all countries or regions. Using certain apps, some NFC functions
can be enabled even when the device is switched o. Note that not all devices support this
feature.
To enable or disable the NFC function
1 Find and tap Settings > Device connection > Connection preferences.
2 Tap the NFC slider.
To share a contact with another device using NFC
1 Make sure that both devices have the NFC function turned on, and that both
screens are active and unlocked.
2 To view contacts, find and tap
.
3 Tap the contact that you want to share.
4 Hold your device and the receiving device close to each other so that the
NFC detection areas of each device touch. When the devices connect, a
thumbnail of the contact appears.
5 Tap the thumbnail to start the transfer.
6 When the transfer is done, the contact information is saved on the receiving
device and displayed on its screen.
To share a music file with another device using NFC
1 Make sure that both your device and the receiving device have the NFC
function turned on, and that both screens are active and unlocked.
2 To open the Music application, find and tap
.
3 Select a music category and browse to the track you want to share.
4 Tap the track to play it. You can then tap
to pause the track. The transfer
works whether the track is playing or paused.
5 Make sure the track is displayed on full screen.
6 Hold your device and the receiving device close to each other so the NFC
detection areas of each device touch. When the devices connect, a
thumbnail of the track appears.
7 Tap the thumbnail to start the transfer.
8 When the transfer is done, the music file is saved on the receiving device.
9 To display the music file, drag down the status bar to open the Notification
panel, and then tap Beam complete.
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To share a photo or video with another device using NFC
1 Make sure that both devices have the NFC function turned on, and that both
screens are active and unlocked.
2 To view photos and videos on your device, find and tap Album.
3 Tap the photo or video that you want to share.
4 Hold your device and the receiving device close to each other so that the
NFC detection areas of each device touch. When the devices connect, a
thumbnail of the photo or video appears.
5 Tap the thumbnail to start the transfer.
6 When the transfer is done, the photo or video is saved on the receiving
device.
7 To display the photo or video, drag down the status bar to open the
Notification panel, and then tap Beam complete.
To Share a Web Address With Another Device Using NFC
1 Make sure that both devices have the NFC function turned on, and that both
screens are active and unlocked.
2 To open the web browser, find and tap
.
3 Load the web page that you want to share.
4 Hold your device and the receiving device close to each other so that the
NFC detection areas of each device touch. When the devices connect, a
thumbnail of the web page appears.
5 Tap the thumbnail to start the transfer.
6 When the transfer is done, the web page is displayed on the screen of the
receiving device.
Scanning NFC Tags
Your device can scan various kinds of NFC tags to receive additional information,
such as a web address. For example, it can scan embedded tags on a poster, on a
billboard advertisement, or beside a product in a retail store.
To Scan an NFC Tag
1 Make sure your device has the NFC function turned on and the screen is
active and unlocked.
2 Place your device over the tag so the NFC detection area touches it. Your
device scans the tag and displays the content collected. Tap the content of
the tag to open it.
Connecting to an NFC-Compatible Device
You can connect your device to other NFC-compatible devices produced by Sony,
such as a speaker or a headphone. When establishing this kind of connection, refer
to the User Guide of the compatible device for more information.
You may need to have Wi-Fi or Bluetooth activated on both devices for the connection to
work.
Bluetooth wireless technology
Use the Bluetooth function to send files to other Bluetooth-compatible devices, or
to connect to handsfree accessories. Bluetooth connections work better within 33
feet (10 meters), with no solid objects in between. In some cases, you have to
manually pair your device with other Bluetooth devices.
Interoperability and compatibility among Bluetooth devices can vary.
If you are using a device with multiple users, each user can change the Bluetooth settings,
and the changes aect all users.
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To turn the Bluetooth function on or o
1 Find and tap Settings > Device connection > Connection preferences.
2 Tap Bluetooth.
3 Tap the switch to enable or disable the function.
You can also turn Bluetooth on or o from the Quick settings panel.
Naming your device
You can give your device a name. This name is shown to other devices after you
have turned on the Bluetooth function and your device is set to visible.
To give your device a name
1 Make sure that the Bluetooth function is turned on.
2 Find and tap Settings > Device connection > Pair new device.
3 Tap Device name.
4 Enter a name for your device.
5 Tap RENAME.
Pairing with another Bluetooth device
When you pair your device with another device, you can, for example, connect
your device to a Bluetooth headset or a Bluetooth car kit, and use these other
devices to share music.
Once you pair your device with another Bluetooth device, your device remembers
this pairing. When pairing your device with a Bluetooth device for the first time,
you may need to enter a passcode. Your device will automatically try the generic
passcode 0000. If this does not work, refer to the user guide for your Bluetooth
device to get the device passcode. You do not need to re-enter the passcode the
next time you connect to a previously paired Bluetooth device.
Some Bluetooth devices, for example, most Bluetooth headsets, require you to both pair
and connect with the other device.
You can pair your device with several Bluetooth devices, but you can only connect to one
Bluetooth profile at the same time.
To pair your device with another Bluetooth device
1 Make sure that the device you want to pair with has the Bluetooth function
activated and is visible to other Bluetooth devices.
2 Find and tap Settings > Device connection > Pair new device. A list of the
available Bluetooth devices appears.
3 Tap the Bluetooth device that you want to pair with.
4 Enter a passcode, if required, or confirm the same passcode on both devices.
To connect your device to another Bluetooth device
1 Find and tap Settings > Device connection > Previously connected devices.
2 Tap the Bluetooth device that you want to connect to.
To unpair a Bluetooth device
1 Find and tap Settings > Device connection > Previously connected devices.
2 Tap
beside the name of the device that you want to unpair.
3 Tap Forget.
Sending and receiving items using Bluetooth technology
Use Bluetooth technology to share items with other Bluetooth compatible devices
like phones or computers. You can send and receive the following kinds of items:
• Photos and videos
• Music and other audio files
• Web pages
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To send items using Bluetooth
1 Ensure the Bluetooth function is turned on for the receiving device, and that
the device is visible to other Bluetooth devices.
2 Open the application on the sending device that contains the item that you
want to send. Scroll to the item.
3 Depending on the app and the item you want to send, you may need to
touch and hold or open the item, then tap .
4 Select Bluetooth.
5 Turn on Bluetooth if prompted.
6 Tap the name of the receiving device.
7 On the receiving device, accept the connection if prompted.
8 On the sending device, confirm the transfer to the receiving device, if
prompted.
9 Accept the incoming item on the receiving device.
To receive items using Bluetooth
1 Ensure the Bluetooth function is on and is visible to other Bluetooth devices.
2 The sending device now starts sending data to your device.
3 If prompted, enter the same passcode on both devices, or confirm the
suggested passcode.
4 When you are notified of an incoming file to your device, drag the status bar
downward and tap the notification to accept the file transfer.
5 Tap Accept to start the file transfer.
6 To view the progress of the transfer, drag the status bar downward.
7 To open a received item, drag the status bar downward and tap the relevant
notification.
To view files you have received using Bluetooth
1 Find and tap Settings > Device connection > Connection preferences.
2 Tap Received files.
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Smart Apps and Features That Save
You Time
Google Feed
Use the Google app to search the internet. You can also enable a feed for regular
updates, for example, you can get trac information before commuting to work,
find popular restaurants in your area, see your favorite team's current score, and
more. The app can be accessed by tapping in the application list, or you can
reserve a pane on your Home screen for quick access and easy reading.
To enable or disable data usage for Your feed
1 Find and tap Settings > Google > Search > Your feed.
2 Tap the Data Saver slider to enable or disable data usage for Your feed.
To reserve a pane on the Homescreen for Google Feed
1 Touch and hold an empty area on your Homescreen.
2 Tap
, then tap the Google feed slider.
3 You can now swipe to the left-most pane on the Home screen to access the
Google Feed interface.
If you reserve the left-most pane for Google Feed, the main Homescreen pane cannot be
changed and additional panes cannot be added to the left. Only the left-most pane can be
reserved.
Using your device as a wallet
You can use your device to pay for goods without reaching for your real wallet and
manage all payment services in one place. When making a payment, remember to
turn on the NFC function before you touch your device to a card reader. For more
information about NFC, see
NFC (Near Field Communication)
on page 97.
Mobile payment services may not be available in your region. For Dual SIM devices, NFC-
initiated payments are only supported for an NFC-enabled SIM card inserted in SIM card slot
1.
To manage payment services
1 Make sure NFC is enabled on your device.
2 Find and tap Settings > Apps & notifications > Default apps > Tap & pay. A
list of payment services appears.
3 Manage the payment services as desired. For example, you can change your
default payment service.
Xperia Actions
Use Xperia Actions to customize phone settings for dierent circumstances. You
can select and schedule separate phone settings for nighttime, specific days,
hours, or locations, and when you travel abroad. For example, have your device
automatically turn on Flight or Do Not Disturb mode for times when you do not
want to receive notifications. You can also set which apps use data when roaming,
or have STAMINA mode automatically turn on when you travel abroad.
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To activate Good night actions
1 Find and tap Settings > Xperia Assist > Xperia Actions.
2 Tap Good night.
3 Tap the time interval. Select the time interval you want to edit, or tap to
add a new time interval. Select the desired days and time, then tap DONE.
4 Tap , then tap and mark the checkboxes as desired.
5 Tap SAVE.
6 Tap the sliders to enable or disable the functions.
You can also add your location for a more accurate experience.
To activate Focus actions
1 Find and tap Settings > Xperia Assist > Xperia Actions.
2 Tap Focus.
3 Tap the time interval. Select the time interval you want to edit, or tap
to
add a new time interval. Select the desired days and time, then tap DONE.
4 Tap
, then tap and mark the checkboxes as desired.
5 Tap SAVE.
6 Tap the sliders to enable or disable the functions.
You can also add your location for a more accurate experience.
To activate Abroad actions
1 Find and tap Settings > Xperia Assist > Xperia Actions.
2 Tap Abroad.
3 Tap
and mark the checkboxes as desired.
4 Tap SAVE.
5 Tap the sliders to enable or disable the functions.
To activate Commute actions
1 Find and tap Settings > Xperia Assist > Xperia Actions.
2 Tap Commute.
3 Tap the time interval. Select the time interval you want to edit, or tap
to
add a new time interval. Select the desired days and time, then tap DONE.
4 Tap , then tap and mark the checkboxes as desired.
5 Tap SAVE.
6 Tap the sliders to enable or disable the functions.
You can also add your location for a more accurate experience.
To activate Gaming actions
1 Find and tap Settings > Xperia Assist > Xperia Actions.
2 Tap Gaming.
3 Tap
and mark the checkboxes as desired, then tap No apps selected and
select the games you wish to use the settings for.
4 Tap SAVE.
5 Tap the sliders to enable or disable the functions.
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Clock and Calendar
Calendar
Use the Calendar application to manage your time schedule. If you have signed in
to and synchronized your device with one or several online accounts that include
calendars, like your Google account, then calendar events from these accounts will
also appear in the Calendar application. You can select which calendars you want
to integrate into the combined Calendar view.
When an appointment time approaches, your device plays a notification sound to
remind you. Also,
appears in the status bar.
1 Select a view type and the calendars you want to view
2 Access an overview of the current month
3 Return to the current date
4 Access other options
5 Scroll up or down to browse the calendar
6 Add a calendar entry
To Learn More about Calendar
• When the Calendar application is open, tap , then find and tap Help &
feedback.
Clock
You can set one or several alarms and use any sound saved on your device as the
alarm signal. The alarm does not sound if your device is turned o.
The alarm time format displayed is the same as the format you select for your
general time settings, for example, 12 hour or 24 hour.
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1 Access the alarms tab
2 Access the world clock tab
3 Access the stopwatch function
4 Access the timer function
5 View option for the current tab
6 Open date and time settings for the clock
7 Edit an existing alarm
8 Turn an alarm on or o
9 Add a new alarm
To set a new alarm
1 Find and tap Clock.
2 Tap
.
3 Select the desired value.
4 Tap OK.
Tap
to reveal MORE SETTINGS.
To snooze an alarm when it sounds
• When the alarm sounds, tap SNOOZE.
To turn o an alarm when it sounds
• Drag the slider to turn o the alarm, or tap Dismiss if the screen is active.
To turn
o a snoozed alarm, you can drag down the status bar to open the Notification
panel and then tap Dismiss.
To edit an existing alarm
1 Find and tap Clock, then tap
for the alarm that you want to edit.
2 Tap Edit time and select the desired values, then tap OK.
3 Tap MORE SETTINGS to customize your alarm.
4 Tap Save.
To turn an alarm on or o
• To turn an alarm on or o, tap an existing alarm.
The alarm in use is indicated by
.
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To delete an alarm
• Find and tap Clock, then touch and hold the alarm that you want to delete,
then tap .
To set the sound for an alarm
1 Find and tap Clock, then tap for the alarm that you want to edit.
2 Tap MORE SETTINGS > Alarm sound and select an option, or tap Add
ringtone and select a music file.
3 Tap OK, then tap SAVE.
To set the alarm volume to increase
1 Find and tap Clock, then tap
for the alarm that you want to edit.
2 Tap MORE SETTINGS, then tap the slider for Volume increase.
3 Tap Save.
To set a recurring alarm
1 Find and tap Clock, then tap
for the alarm that you want to edit.
2 Tap the Repeat checkbox.
3 Mark the relevant days as desired.
To select the alarm type for an alarm
1 Find and tap Clock, then tap
for the alarm that you want to edit.
2 Tap MORE SETTINGS > Alarm type, then select an option.
3 Tap Save.
To set the side keys behavior
1 Find and tap Clock, and then tap
for the alarm that you want to edit.
2 Tap MORE SETTINGS, then tap Side keys behavior.
3 Select the desired behavior of side keys.
4 Tap Save.
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Accessibility
Magnification
Magnification allows you to zoom in to parts of the screen by tapping an area of
the touchscreen three times in succession.
To enable or disable Magnification
1 Find and tap Settings > Accessibility > Magnification.
2 Select an option and tap the slider to enable the function.
To magnify an area and pan across the screen
1 Ensure Magnification is enabled.
2 Depending on the selected magnification option, to temporary magnify the
area, tap the screen three times or tap
first and then tap the screen.
3 Move the area by dragging it with two or more fingers.
4 To exit zoom mode, tap the area three times or tap again.
With certain applications, you can also zoom in or out by pinching an area.
Font size
You can enable the Font size option to increase the default size of text displayed
on your device.
To set Font size
1 Find and tap Settings > Accessibility.
2 Tap Font size, and then set the desired font size by tapping the scale.
Display Size
You can use the Display size setting to increase or decrease all elements on your
screen, not just text.
To set display size
1 Find and tap Settings > Accessibility.
2 Tap Display size, and then set the desired display size by tapping the scale.
Color correction
The Color correction setting adjusts how colors are displayed on the screen for
users who are color blind or have diculty distinguishing between colors.
To enable or disable Color correction
1 Find and tap Settings > Accessibility > Color correction.
2 Tap the slider under Color correction to enable or disable the function.
3 Tap Correction mode, and then select the appropriate color sensitivity.
Color correction is currently an experimental feature and may
aect device performance.
TalkBack
TalkBack is a screen reader service for visually impaired users. TalkBack uses
spoken feedback to describe any events or actions performed on your Android
device. TalkBack describes the user interface and reads out software errors,
notifications, and messages.
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To enable TalkBack
1 Find and tap Settings > Accessibility > TalkBack.
2 Tap the slider and then tap OK.
To change speech, feedback, and touch preferences for TalkBack, tap Settings, then tap the
screen twice.
TalkBack launches a tutorial immediately after you enable the feature. To exit the tutorial,
tap , then tap the screen twice.
To disable TalkBack
1 Find and tap Settings, then tap anywhere on the screen twice.
2 Find and tap Accessibility by scrolling through the list with two or more
fingers, then tap anywhere on the screen twice.
3 Find and tap TalkBack by scrolling through the list with two or more fingers,
then tap anywhere on the screen twice.
4 Tap the on-o switch, and then tap anywhere on the screen twice.
5 Tap OK, and then tap anywhere on the screen twice.
Mono audio
The Mono audio setting plays back both the left and right audio channels
simultaneously when playing audio. Using Mono instead of Stereo playback is
most useful for users with certain types of hearing loss or for safety reasons, for
example when you need to listen to your surroundings.
To enable or disable Mono audio
1 Find and tap Settings > Accessibility.
2 Tap the slider beside Mono audio to enable or disable this function.
Switch Access
With Switch Access, you can interact with your Xperia device using one or more
switches. A switch is a device used to send a keystroke signal to your Android
device. These can be helpful for users with mobility limitations. For more
information about Switch Access, see Settings > Accessibility > Switch Access >
SETTINGS > Help & feedback.
To enable or disable Switch Access
1 Find and tap Settings > Accessibility > Switch Access.
2 Tap the slider to enable or disable the function, then tap OK.
3 Follow the on-screen instructions, then tap Finish.
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Support and Legal
Support application
Use the Support app to find device and software information. You can read
support topics, troubleshoot, or use helpful apps like the device test. Visit our web
support directly from the app to read User guides and knowledge articles, or visit
the Support forum.
Support contact information is available from the Contact us menu even without a network
connection.
To access the Support app
• Find and tap Settings >
.
Connect to the internet when using the Support application for the best available support.
Restarting, Resetting, and Repairing
You can force your device to restart or shut down if it stops responding or won't
restart normally. No settings or personal data get deleted.
You can also reset your device to its original factory settings. This action is
sometimes necessary if your device stops functioning properly, but note that if you
want to keep any important data, you should first back up this data to a memory
card or other non-internal memory. For more information, see
Backing Up and
Restoring Content
on page 41.
If your device fails to turn on or you want to reset your device’s software, you can
use Xperia Companion to repair your device. For more information on using Xperia
Companion, see
Xperia Companion
on page 38.
If you are sharing a device with multiple users, you may need to log in as the owner, that is,
the primary user, to reset your device to its original factory settings.
To Restart Your Device
Your device may fail to restart if the battery level is low. Connect your device to a charger
and try restarting again.
1 Press and hold down the power key .
2 In the menu that opens, tap Restart. The device restarts automatically.
To Force the Device to Restart or Shutdown
1 Press and hold down the power key
and the volume up key at the same
time for 6 seconds.
2 Your device vibrates once. Depending on whether you wish to force the
device to restart or shut down, proceed as follows.
• If you wish to force restart the device: Release the keys at this point. The
device restarts.
• If you wish to force shut down the device: Continue pressing the keys.
After a few more seconds, the device vibrates three times and turns o.
To perform a factory data reset
To avoid permanent damage to your device, do not interrupt a factory data reset procedure.
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1 Back up any important data that is saved on the internal memory of your
device to a memory card or other non-internal memory. If you have any
encrypted files stored on an SD card, you should also remove the encryption
to ensure you can still access them after the reset.
2 Find and tap Settings > System > Advanced > Reset options .
3 Tap Erase all data (factory reset) > Reset phone.
4 If required, draw your screen unlock pattern or enter your screen unlock
password or PIN to continue.
5 To confirm, tap Erase everything.
Your device does not revert to an earlier software version of Android when you perform a
factory data reset.
Repairing the device software
If you forget your screen unlock password, PIN or pattern, you can use the device
repair feature in Xperia Companion to erase the security layer. You need to provide
your Google account login details to perform this operation. By running the repair
feature, you reinstall software for your device and you may lose some personal
data in the process.
If your device seems to have frozen, restarts repeatedly or doesn’t start at all after
you’ve updated the Xperia software or after you’ve performed a software repair or
a factory data reset, try forcing the device to shut down then try turning it back on.
If the problem still exists, force the device to shut down then perform a software
repair.
To find out the recovery time, visit Google’s support page
http://support.google.com
.
When you receive a new Google account username or password, you might not be able to
use them to log in.
To repair the device software using Xperia Companion
Before performing a software repair, make sure you know your Google account username
and password. Depending on your security settings, you may need to enter them in order to
restart the device after a software repair.
1 Ensure Xperia Companion is installed on your PC or Mac.
2 Open the Xperia Companion software on the computer and click Software
repair on the main screen.
3 Follow the instructions that appear on the screen to reinstall the software
and complete the repair.
Warranty, SAR, and usage guidelines
For information about warranty, SAR (Specific Absorption Rate), and safety
guidelines, please read the Important information provided under Settings >
System > About phone > Legal information on your device.
Legal information
Sony G8341/G8342/G8343
This User guide is published by Sony Mobile Communications Inc. or its local aliated company, without
any warranty. Improvements and changes to this User guide necessitated by typographical errors,
inaccuracies of current information, or improvements to programs and/or equipment, may be made by
Sony Mobile Communications Inc. at any time and without notice. Such changes will, however, be
incorporated into new editions of this user guide. All illustrations are for illustrative purposes only and may
not accurately depict the actual device.
All product and company names mentioned herein are the trademarks or registered trademarks of their
respective owners. All other trademarks are property of their respective owners. Any rights not expressly
granted herein are reserved. Visit
www.sonymobile.com/us/legal/
for more information.
This User guide may reference services or applications provided by third parties. Use of such programming
or services may require separate registration with the third-party provider, payment of fees, or provision of
credit card information, as well as be subject to additional terms of use, change, interruption, or
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discontinuance at any time. For applications accessed on or through a third-party website, please review
such websites' terms of use and applicable privacy policy in advance. Sony does not warrant or guarantee
the availability or performance of any third-party application, websites, or oered services.
Your device has the capability to download, store, and forward additional content, for example, ringtones.
The use of such content may be restricted or prohibited by rights of third parties, including, but not limited
to, restriction under applicable copyright laws. You, and not Sony, are entirely responsible for additional
content that you download to or forward from your device. Prior to your use of any additional content,
please verify that your intended use is properly licensed or is otherwise authorized. Sony does not
guarantee the accuracy, integrity or quality of any additional content or any other third-party content.
Under no circumstances will Sony be liable in any way for your improper use of additional content or other
third-party content.
This product is licensed under the MPEG-4 visual and AVC patent portfolio licenses for the personal and
non-commercial use of a consumer for; (i) encoding video in compliance with the MPEG-4 visual standard
("MPEG-4 video") or the AVC standard ("AVC video"); and/or (ii) decoding MPEG- 4 or AVC video that was
encoded by a consumer engaged in a personal and non-commercial activity and/or was obtained from a
video provider licensed by MPEG LA to provide MPEG-4 and/or AVC video. No license is granted or shall be
implied for any other use. Additional information, including that relating to promotional, internal and
commercial uses and licensing may be obtained from MPEG LA, L.L.C. See
www.mpegla.com
. MPEG Layer-3
audio decoding technology licensed from Fraunhofer IIS and Thomson.
SONY MOBILE WILL NOT BE LIABLE FOR ANY LOSS, DELETION AND/OR DATA OVERWRITING OF PERSONAL
DATA OR FILES STORED ON YOUR DEVICE (INCLUDING BUT NOT LIMITED TO CONTACTS, MUSIC TRACKS, AND
PICTURES) ARISING OUT OF ANY UPDATE OF YOUR DEVICE BY ANY OF THE METHODS DESCRIBED IN THIS
USER GUIDE OR DOCUMENTATION. IN NO EVENT SHALL SONY MOBILE OR ITS SUPPLIERS’ TOTAL LIABILITY
TO YOU FOR ANY AND ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT,
INCLUDING, BUT NOT LIMITED TO NEGLIGENCE OR OTHERWISE) EXCEED THE AMOUNT ACTUALLY PAID BY
YOU FOR YOUR DEVICE.
© 2017 Sony Mobile Communications Inc.
All rights reserved.
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